The document summarizes an FP Hackathon that took place from 9-12 May 2022. It discusses improvements from the 2021 to 2022 event, including an increase in participants from 30 to 55 and the use of a Miro board instead of a wall board. The top three winning teams were announced, with Doctor Shark taking first place. The hackathon aimed to develop solutions to reduce inbound calls, increase autonomy, and improve user experience for collaborators.