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format for presentaiton APR 25Feb09 (2003 format).ppt
1.
Application Portfolio Rationalization February 25,
2009
2.
© 2009 BearingPoint,
Inc. 2 Application Portfolio Rationalization Discussion Topics 1. Aligning Application Portfolio Rationalization with the IT Strategy and Transformation 2. Planning and executing a tactical Application Portfolio Rationalization (APR) initiative for focused and quick returns 3. Institutionalizing Application Portfolio Management (APM) for a sustainable advantage 4. Case Studies Application Portfolio Rationalization (Tactical Initiative) IT Operations (Sustainable) IT Strategy and Transformation (Architecture, Governance) Demand & Portfolio Mgmt plan execute execute plan execute execute Application Portfolio Management Business System Integration / SDLC Information Management
3.
© 2009 BearingPoint,
Inc. 3 Application Portfolio Rationalization Applications are a critical component in the evolving mission of IT Strategy Tactical APR Sustainable APM Case Studies Business complexity, broader technology adoption and increasing expectations have forced a shift in application needs and the role of IT. In the past, CIOs were focused on efficiency – managing applications legacy with optimal operational performance. Now CIOs are also expected to advance the business – developing new capabilities to increase effectiveness, enabling the business to grow with new and composite applications. And there is an increasing expectation to drive innovation – adopting new technologies to differentiate the business. Business Process Application Data Technology IT excellence is achieved when all three ingredients are maintained in the proper proportions for your organization as business priorities evolve
4.
© 2009 BearingPoint,
Inc. 4 Application Portfolio Rationalization To manage your application portfolio and achieve IT excellence, begin by synchronizing visions Alignment points to your destination of IT excellence. Synchronization proactively readjusts it. With it, you can define and communicate strategic goals that support your evolving vision and maintain the right portfolio of applications for your organization. Strategy Tactical APR Sustainable APM Case Studies Application Portfolio Rationalization Application Portfolio Management
5.
© 2009 BearingPoint,
Inc. 5 Application Portfolio Rationalization Portfolio Management is one of the key elements in executing an IT Excellence vision Application Portfolio Management Achieving the right ratio requires a business-driven strategic plan and the necessary resources and approach to help you transform the IT organization. A clearly defined target architecture and governance framework are required to keep you on track. You need timely and accurate information to manage your portfolios and monitor the results. And agility helps you continually readjust the balance for sustainable business advantage. Application Portfolio Management has interdependencies with all these elements of IT Strategy and Transformation. Strategy Tactical APR Sustainable APM Case Studies
6.
© 2009 BearingPoint,
Inc. 6 Application Portfolio Rationalization Decision Process Scope Objectives Application Clusters Criteria Application Health Alternatives Analyze Focus Formalize Data Synchronization of Objectives, Scope, and Approach Iterative analysis focusing on developing consensus Development of an Actionable Plan with clear Business Value Strategy Tactical APR Sustainable APM Case Studies Factory
7.
© 2009 BearingPoint,
Inc. 7 Application Portfolio Rationalization Framing the initiative – Aligning Objectives to the Mission of IT Efficiency Reduce cost of ownership and support Increase infrastructure utilization Improve application performance and customer experience Reduce risk Manage demand Outsource / off-shore application development, monitoring, support, maintenance Chargeback Software and license management Manage changes, releases, upgrades, and inter-dependencies DR/BCP Innovation Leverage new technologies Effectiveness Develop / maintain the enterprise architecture Reduce complexity, harmonize and standardize the enterprise architecture Increase applications integration Support business process optimization Reduce data redundancy and increase data quality Focus resources on highest-value applications Facilitate M&A Strategy and Transformation Provide input into and align the IT and business strategies Support the governance process Prioritize investments Strategy Tactical APR Sustainable APM Case Studies
8.
© 2009 BearingPoint,
Inc. 8 Application Portfolio Rationalization Framing the initiative – Scope What applications? ─ Business Process ─ Business Units ─ Geography Future Applications? What data centers? Desktop applications? What type of applications (transactional, infrastructure, integration, data base, ..) What software? What infrastructure platforms? Data? Desired alternatives (retirement, replacement, consolidation, re- engineering, outsourcing / off- shoring,..) Business Process Application Data Infrastructure Strategy Tactical APR Sustainable APM Case Studies Data
9.
© 2009 BearingPoint,
Inc. 9 Application Portfolio Rationalization DATA TYPES (Representative) Data – Identifying the right type and level of data and practical collection mechanisms Business Requirements Customer Base User Base Application Data Business Impact Cost License Development Hardware Operations Support / Maintenance People Resources Skills Capacity Organization Applications Inventory Size, Usage Performance / Quality Functionality Enhancements requests Integration Operations Service Level Agreements Problems Configuration Capacity Plans DR / Availability Plans Service Providers Technology Asset Inventory Architecture / Standards Integration Infrastructure SDLC DATA GATHERING, VERIFICATION, STORAGE Surveys • User Satisfaction • Functional Coverage and performance criteria • Project initiative impact Questionnaires/Forms • Financials • Technical Quality • Skills uniqueness Workshops • Application Coverage • Peer review, SME input Interviews • Application Inventory • Overall model of business functions Data bases • CMDB • Assets • Help desk • Financial / Budget Discovery • Network • Interfaces / interdependencies Project Documents • Status • Budget / Actual Strategy Tactical APR Sustainable APM Case Studies
10.
© 2009 BearingPoint,
Inc. 10 Application Portfolio Rationalization Application Health Assessment Identify assessment criteria based on objectives Identify and collect metrics / data for each criteria Mapping applications on a grid Objectively identifying applications that require attention Assessing opportunities for improvement Comparing applications across operating units Communicating relative price performance to the business Applications that map well to business requirements and support current standards should be targeted for further investment. Applications valuable to the business but supported with outdated architecture will benefit from Technical reengineering to improve costs. Applications that conform well to architectural standards but do not necessarily support many business functions should be tolerated, enhanced or consolidated with similar applications. Applications that do not conform to architectural standards and do not support many business functions are candidates for retirement. Strategy Tactical APR Sustainable APM Case Studies
11.
© 2009 BearingPoint,
Inc. 11 Application Portfolio Rationalization Additional Application Health Assessment Criteria Additional criteria can be use to further analyze or validate the alternative Mapping Application Costs / Efficiency vs. Application Performance / Effectiveness highlights applications with potential poor cost to performance ratios. Comparing Functional Quality / Capability with Future Business Requirements can indicate business critical applications in need of functional enhancement. Application Cost / Efficiency vs. Utilization will point out expensive, underutilized applications. Regulatory Impact vs. Technology Risk can point out business critical applications endangered by factors such as lack of DR planning, vendor support or security concerns. Business Quality Low High High High Attention Zone – Both Business and Technical Risks Safe Zone Warning Zone – Not Making Best Use of In-Place Technology to Meet Business Needs Warning Zone – High Technical Risks Technical Quality Strategy Tactical APR Sustainable APM Case Studies
12.
© 2009 BearingPoint,
Inc. 12 Application Portfolio Rationalization Cluster Analysis 1. Campaign Management 2. Sales Funnel 3. Contract Management 4. SFA 5. Order Management 6. E-Commerce Area Functionality Lead Identification Lead Qualification Order Management Account Management Contact Management Contract Management E-Commerce Marketing Sales Service Low High Business Quality Technical Quality Low High 1 2 3 4, 1, & 2 5 & 6 3 Business & Technical Quality 6 5 Consolidate Applications Remove Duplicate Functionality Remove Duplicate Application Add New Functionality Cluster Analysis is used to identify functional overlaps and consolidation patterns. Patterns thus identified are further analyzed in the subsequent stages. Applications are identified for potential simplification and consolidation based on functional capability and redundancy Strategy Tactical APR Sustainable APM Case Studies
13.
© 2009 BearingPoint,
Inc. 13 Application Portfolio Rationalization ELIMINATE Develop Retirement Strategy Determine all inputs/outputs Determine all metadata for reports and analytics Document and obtain sign-off Functionality accounted for in other apps, if necessary Create communication, organization and training plan Develop Retirement Design Detailed instructions for decommissioning, or Detailed instructions for migration Requirements traceability document Project Implementation Data Extract/Transform/Load Data archive Migrate Users Sunset Application REENGINEER Develop Architectural Reengineering Strategy Gather requirements Determine development strategy (offshore, in-house, COTS, etc.) Determine target state architecture Create communication, release, training plans Develop Reengineering Design Detailed application design Requirements traceability document Project Implementation Install application Data ETL Post production testing TOLERATE / LEVERAGE Develop Enhancement Strategy Gather requirements Determine functional enhancement or leave as is Determine development strategy Develop Enhancement Design Detailed application design Requirements traceability document Project Implementation Install application Data ETL Post production testing MAINTAIN/EVOLVE Develop Maintenance Strategy Determine future business requirements / initiatives Determine target state architecture Create communication, organization and training plan Document and obtain sign-off Develop Maintenance Design Detailed designs Detailed implementation instructions Requirements traceability document Project Implementation Install application modules Data ETL Post production testing Strategy Tactical APR Sustainable APM Case Studies Developing Migration Plans Migration plans have to be developed for each application based on the selected alternative, and business and IT constraints. Factory Factory Factory Factory
14.
© 2009 BearingPoint,
Inc. 14 Application Portfolio Rationalization BearingPoint’s approach involves a collaboration between business and IT to mobilize change through executive leadership: Collaborative Application Portfolio Rationalization – Representative Activities and Deliverables Strategy Tactical APR Sustainable APM Case Studies Phase FOCUS ANALYZE FORMALIZE Key Activities Frame the Initiative Review and confirm business factors Review current IT strategy and enterprise architecture Confirm project scope and objectives Identify assessment criteria Align approach, models, metrics, tools Confirm deliverables Identify data needs and sources and define data gathering approach Review with stakeholders Mobilize Identify business and IT stakeholders Define project governance and communication model Develop project plan Project kick-off Initiate data gathering Application Health Assessment Validate and rationalize data Conduct analysis based on selected criteria (demographics, scoring, posturing) Identify and prioritize opportunities for improvement Develop initial recommendations, quick- hits, and risks Review with stakeholders Portfolio Analysis Map applications to business processes, business units, databases, master data, technology Perform detailed cluster analysis Identify new technologies and service models Develop target state for each cluster (retirement, replacement, consolidation, de-duplication, re-engineering) Identify and prioritize opportunities Develop recommendations and identify risks Review with stakeholders Roadmap Identify the initiatives Develop transition plans Identify dependencies Define each plateau Review with stakeholders Business Case Confirm resources and costs Confirm benefits Develop risk mitigation plan and monitoring Update business case Develop executive summary Review with stakeholders and executives Deliverables Project Charter / Kickoff presentation (objectives, scope, criteria, approach, data requirements) Project Plan Communication Plan Assessment and recommendation report Target state definition Roadmap Migration Plan Business Case Executive Presentation Data
15.
© 2009 BearingPoint,
Inc. 15 Application Portfolio Rationalization Toolbox Proven methodology and project organization defines roles and responsibilities and lays out activities for project team members Project objectives are integrated into our APR templates to effectively communicate project team responsibilities and activities Inventory collection templates allows us to identify and collect all data items that must be captured for each application and project Matrix templates map applications against business processes to assist in understanding business value and identify potential consolidation opportunities Looking at Functional and Technical Quality, we can determine if IT is supporting a large number of diverse applications limited in functional and technical quality By viewing the application portfolio for a fit towards future needs, we can see which applications may need to be retired, renovated or replaced Applications with low user utilization and high maintenance cost are candidates for decommissioning or virtualization Application review focused on the business process impact, ease of deployment, risk and application categorization can identify opportunities to consolidate the portfolio and drive shared integration services Business case model identifies recommendations with high ROI and low business risks Strategy Tactical APR Sustainable APM Case Studies
16.
© 2009 BearingPoint,
Inc. 16 Application Portfolio Rationalization From Tactical Rationalization to Sustainable Management Strategy Tactical APR Sustainable APM Case Studies Application Portfolio Rationalization (Tactical Initiative) IT Operations (Sustainable) IT Strategy and Transformation (Architecture, Governance) Demand & Portfolio Mgmt plan execute execute plan execute execute Application Portfolio Management Business System Integration Information Management Portals Applications Integration BearingPoint’s approach allows for a tactical application rationalization initiative to evolve into a sustainable application portfolio management solution
17.
© 2009 BearingPoint,
Inc. 17 Application Portfolio Rationalization D E M A N D R E Q U I R E M E N T S Customers & Users IT Supply Chain IT Planning & Design IT Portfolio Management IT Financial Planning IT Supply Chain Forecast and analyze the business demand for IT resources Reduce lead times to provision IT services Maintain optimal capacity IT Financial Planning Cost recovery, budgeting and pricing of IT Services Quantifies value of IT resources Total cost of ownership IT Portfolio Management · Monitor cost vs. business value · Enforce Standards & Governance · Optimize and prioritize IT resource allocation (hardware, software and labor) · Manage risk IT Planning & Design Understand Business Requirement and Criteria for business value Maintain, plan and improve IT services and capabilities in line with business direction & agreed costs IT Factory Service Support Service Delivery IT Services The Business Enterprise Demand and Portfolio Management
18.
© 2009 BearingPoint,
Inc. 18 Application Portfolio Rationalization Leveraging Enterprise Demand and Portfolio Management for Application Portfolio Management IT Planning & Design Application Portfolio Management IT Financial Planning IT Supply Chain Business Requirement & Objectives Business Strategies, Objectives Service inventory Project inventory Application inventory Input EDPM Capabilities Output SLAs Business Strategy & Objectives Business Requirements & Demands IT Service Support IT Service Delivery Technology Management Optimization Capacity Plan Demand Forecast Rationalized and Prioritized portfolio of Application, Services and Projects IT Service Support IT Service Delivery External I/O Other Offerings Capabilities Legend Business Strategies, Objectives, IT Governance Policies Application Costs SLAs Technology Standards Demand Forecast Strategy Tactical APR Sustainable APM Case Studies
19.
© 2009 BearingPoint,
Inc. 19 Application Portfolio Rationalization APM – Critical Success Factors Strategy Tactical APR Sustainable APM Case Studies Executive Buy-in Clearly established business objectives Business objectives translated to business value criteria Establish architecture/technology standards and governance framework Capability to capture costs and determine total cost of ownership Understanding of existing resource capacity (hardware, software, labor) Ability to map applications to specific business functions and activities Availability of critical application data (technical components, version, owner, integration, etc.) Awareness and Understanding of changing business needs
20.
© 2009 BearingPoint,
Inc. 20 Application Portfolio Rationalization © 2002 BearingPoint, Inc. Qualifications and Case Studies Case Example Description Application Portfolio Rationalization and Development Offshoring for a Global Pharmaceutical Company OBJECTIVE The client’s technology organization needed to achieve significant operational cost savings in response to declining revenue stream. The client’s extensive portfolio of applications consisted of redundant an inconsistent applications, development resources, architectures and support environments. The client engaged BearingPoint to help establish and manage two enterprise-wide strategic programs standardizing application architectures, development and support to achieve key IT budget reductions. The objective of the Application Transformation Program was to create, market, manage and track multiple application portfolio rationalization workstreams that would realize significant one-time and ongoing costs savings. The objective of the Offshoring program was to create a centrally-managed global application support capability that leveraged skilled off-shore resources offering consistent service levels and significant reductions in operating costs. BEARINGPOINT’S APPROACH For the Application Transformation Program, BearingPoint defined criteria for Application Business value vs. Technical Quality and also specified additional information required that should be considered (e.g. any known plans for application enhancement, retirement or changing business needs). BearingPoint worked with client sponsors to establish on offshore application support capability in India , centrally program-managed by the client and BearingPoint, to transition applications support of higher- cost, domestically-supported applications. The Program Management Offices maintained weekly communications with LOB leaders and provided status reporting and program guidelines for LOB project managers and IT and business leadership. RESULTS The net outcome of the engagement was the reduction in the total number of applications resulting in a more integrated and consolidated set of applications that already reduced TCO. Further cost savings were achieve by outsourcing application development, maintenance and enhancement As a result of the Program, the Client reported $20M savings for 2007, $16.5 million for 2008 and an estimated $60M in identified opportunities Successfully created an offshore global support capability and migrated the support of approximately 60% of the clients US based application portfolio, realizing approximately $6M savings in ongoing support costs. Strategy Tactical APR Sustainable APM Case Studies
21.
© 2009 BearingPoint,
Inc. 21 Application Portfolio Rationalization © 2002 BearingPoint, Inc. Qualifications and Case Studies Case Example Description Application and Database Rationalization for Military branch OBJECTIVE The Deputy Chief of Operations required a major reduction in IT costs through an objective of achieving a 51% reduction in the application portfolio. BearingPoint was retained to support this effort and support seven major task areas within Communication Networks ’s Capability Analysis and Assessment Division one of which focused on architecture and data strategy. BEARINGPOINT’S APPROACH Through our support to the Functional Area Manager (FAM) Governance branch, BearingPoint assisted Communication Networks with the development, integration, and implementation of IM/IT Asset (Application) Portfolio Management processes for the FAM and EII CIO community. BearingPoint: Created an enterprise licensing framework process to consolidate COTS licenses. Assisted the team in developing FAM governance procedures to formalize the rules that will reduce its legacy assets and manage its IT portfolios. Supported the creation/modification of change-management procedures to synchronize the efforts of the department’s FAMs and CIOs. Conducted application portfolio analysis, created assessment and recommendations of software applications, and published roadmaps to provide guidance to the FAM community for application reduction. Handled the logistical support for bi-weekly FAM/EII CIO workgroup meetings to promote stakeholder awareness and provide assistance required to execute IM/IT portfolio management at the enterprise and functional levels. RESULTS BearingPoint’s efforts in the ES FAM portfolio management discipline have reduced applications by 27%, from 5090 to 3696, and our ongoing support is aimed to meet the objective of lowering application count by 51% (down to 2494 total apps), which will enable quicker and more efficient cyber asset reduction and significantly reduce the branch’s IT costs. Strategy Tactical APR Sustainable APM Case Studies
22.
© 2009 BearingPoint,
Inc. 22 Application Portfolio Rationalization © 2002 BearingPoint, Inc. Qualifications and Case Studies Case Example Description Application Portfolio Rationalization for a Major Multinational Telecom Services Company OBJECTIVE The Client’s rapid growth resulted in an application inventory that included many disparate and overlapping applications used to support business services. The objective of the project was to help control IT costs by identifying infrequently used or redundant applications and improve efficiency by implementing a consistent software inventory management process. BEARINGPOINT’S APPROACH Through its application rationalization toolkit, BearingPoint developed an IT roadmap that met two key objectives: An overall IT investment strategy for the Client’s Latin America operations, and A plan for beginning establish integrated governance throughout Latin America by to consolidating its dispersed regional IT subsidiaries into a single entity. RESULTS By engaging BearingPoint to perform the IT Roadmap and acting upon the detailed recommendations, the client realized the desired cost control benefits. Based on the rationalization methodology, BearingPoint created a consolidation framework that significantly reduced the 259 current applications in the portfolio. Application Portfolio Rationalization for a Canadian Railroad Company OBJECTIVE The primary objective of the engagement was to identify and achieve significant cost savings through application rationalization BEARINGPOINT’S APPROACH BearingPoint worked with the Client to define processes to standardize the IT environment based on recommended practices in software license inventory and license usage tracking. We developed a current-state application inventory and mapped the applications to the business and business functions. Analyzed the application portfolio for retirement potential and identified candidates. We quantified potential for IT expense reduction for retirement candidates and developed a communication plan for approaching the business units with the retirement recommendations. RESULTS We identified 122 candidate applications for retirement, presented findings, developed communication plan and materials for business leadership, and completed handoff for retirement execution. Strategy Tactical APR Sustainable APM Case Studies
23.
© 2009 BearingPoint,
Inc. 23 Application Portfolio Rationalization © 2002 BearingPoint, Inc. Qualifications and Case Studies Case Example Description Software Rationalization for a Major US Bank OBJECTIVE The Client’s application inventory included many disparate and overlapping applications used to support business services. The Client believed that there were significant opportunities for cost savings in the rationalization of its application portfolio. The objectives of the project were to contain costs of the portfolio and develop a consistent application inventory management process. BEARINGPOINT’S APPROACH BearingPoint utilized a mix of the BearingPoint developed tools, leading vendor scanning utilities and the Client’s own management toolset to assemble an accurate inventory of existing enterprise commercial software including purpose, cost and utilization. We identified infrequently used or redundant applications and associated potential cost savings and designed processes for form a basis for a larger program to regularly rationalize the application portfolio. RESULTS BearingPoint analyzed over 2.5M unique installations and identified low/no use software and functional overlap with a potential savings of $3.9M over a two year period. Application and Infrastructure Assessment for an International Bank OBJECTIVE During significant growth over a six month period, the Client experienced significant performance degradation and instability of Internet delivered services. The Client wanted to efficiently support anticipated future growth. The Client engaged BearingPoint to perform an assessment of current and planned application and infrastructure architectures. BEARINGPOINT’S APPROACH BearingPoint developed recommendations to address identified issues in the application and infrastructure architecture and with supporting processes and provided recommendations, timelines and immediate next steps. RESULTS BearingPoint developed twenty detailed application recommendations, ten infrastructure and nine process including implementation roadmaps and recommended next steps. Strategy Tactical APR Sustainable APM Case Studies
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© 2009 BearingPoint,
Inc. 24 Application Portfolio Rationalization © 2002 BearingPoint, Inc. Qualifications and Case Studies Case Example Description Technology Rationalization for a Major Bank OBJECTIVE The Client was seeking to create an efficient and scalable organization through selective implementation and consolidation of technology-enabled processes. The Client wanted this initiative to help it achieve a reduction in run rate by year-end and improve customer satisfaction. BEARINGPOINT’S APPROACH BearingPoint assessed requirements and validated opportunities for consolidation, including an application inventory and risk analysis. We engineered the target consolidated IT environment and identified applications to be consolidated. We reviewed and analyzed current business applications using industry leading practices and performed a high-level review of significant applications including: controls, volumes, cost, efficiency and required resource levels to support the application. We also developed a Risk Plan for mitigating the risks of consolidating the applications identified. RESULTS BearingPoint successfully delivered a plan with detailed costs on the initiatives for consolidation. The engagement resulted in further support of the remaining phases to achieved the Client goal of a $20M reduction in run rate. Application Portfolio Rationalization for a Major Consumer Products Company OBJECTIVE The Client’s senior IT management was interested in lowering costs and increasing the quality of application development and maintenance activities. The CIO and senior firm members engaged BearingPoint to evaluate their application portfolio for alternate sourcing readiness. BEARINGPOINT’S APPROACH BearingPoint evaluated the IT organization, spending and processes to develop a business case addressing optimization opportunities. Our services also included CMM benchmarking, vendor analysis/selection, contract negotiation and organization and process design. RESULTS BearingPoint identified $4-6M in annual, IT operating savings. Strategy Tactical APR Sustainable APM Case Studies
25.
© 2009 BearingPoint,
Inc. 25 Application Portfolio Rationalization © 2002 BearingPoint, Inc. Qualifications and Case Studies Case Example Description Application Rationalization for a Global Aerospace Manufacturing Company OBJECTIVE Rationalize over 5,000 applications as a part of a global data center consolidation project Minimize risk and disruption to the business BEARINGPOINT’S APPROACH Inventory all applications including the creation of database-verify inventory with business Stratify applications by complexity, type, function, disposition and criticality RESULTS Reduced 2,000 applications from the current portfolio Application Portfolio Rationalization for a Large State Agency OBJECTIVE Identify Software Rationalization Targets - elimination, replacement, consolidation, or renegotiation. BEARINGPOINT’S APPROACH Inventory all discovered legacy systems, versions, processes and provide general gap resource and cost statements Develop plans and execute for identified targets. This included key process changes impacted by overall plan. RESULTS Achieved savings of approximately $9M. Strategy Tactical APR Sustainable APM Case Studies
26.
© 2009 BearingPoint,
Inc. 26 Application Portfolio Rationalization © 2002 BearingPoint, Inc. Qualifications and Case Studies Case Example Description Application Portfolio Rationalization for a Retail Brokerage of a Major Investment Bank OBJECTIVE The IT Infrastructure group at the Client desired to develop a group-wide framework from which architectural discussion could take place. The client asked BearingPoint to produce an architectural framework including overall vision and design principles. The client also asked BearingPoint to provide initial actionable (logical) architectures for several specific technology domains. BEARINGPOINT’S APPROACH BearingPoint focused on the portfolio categorization and analysis elements of IT Portfolio management, developing a Technology Portfolio and Migration Strategy methodology to evaluate existing business and technology initiatives and to identify investments that would offer long term risk adjusted returns to shareholders. This process resulted in significant bottom line results, through slowing down or stopping some planned initiatives and redirecting project funding faster and more effectively. RESULTS As a result of the BearingPoint-developed Integration Framework (IF), business applications share a common infrastructure. The converged services and infrastructure including a singular deployment platform, standard APIs, standard security services and standard data access points. We decoupled business applications from 1) their supporting services, 2) non-related business applications and 3) the presentation tier. Overall, in contrast to the current state, the IF is simpler to develop, deploy and manage which has resulted in reduced costs. Strategy Tactical APR Sustainable APM Case Studies
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