This document outlines the requirements for a case study analysis concerning a hospital incident involving Dr. O'Connor, who displayed anger management issues and engaged in an altercation with a janitor. It prompts the writer to address various discussion questions related to the incident, focusing on the role of the hospital, the janitor’s actions, and potential interventions for Dr. O'Connor. The assignment emphasizes proper APA style and requires original content with citations while adhering to specific grading criteria.

1. For this assignment, Conduct a thorough case study analysis of
the case, following the guidelines presented. Then prepare a
case study write-up including a background statement, major
problems and secondary issues, your role, organizational
strengths and weaknesses, alternatives and recommended
solutions, and evaluation.
Answer each question fully, and include relevant citations to
other articles, or online research. Be sure to use no more than
25% copy and paste. Include your own opinions, thoughts,
examples, and experiences as support for your ideas, as well.
Write about 2–4 sentences for each question, APA writing
style,double-spaced, excluding references and the title page.
The grading rubric for this assignment is below.
Introduction
10 points
Content
20 points
Paragraph Organization
20 points
Case Study Section Organization
20 points
Writing Style
10 points
Writing Mechanics
10 points
APA Compliance
10 points
Total Points Available for Case Study Analysis and Write-Up
100 points
The Brawler—Case for
Chapters 11
and
12

2. Sharon B. Buchbinder and Dale Buchbinder
Dr. O’Connor was known for his hot temper and drinking.
Although he claimed never to come to work under the influence,
nurses, physicians, and other coworkers had their doubts, and
several expressed their alarm to their supervisors. The
emergency room needed coverage, and it was hard to find
physicians who would work the graveyard shift, so little was
done to address these concerns. One night, Dr. O’Connor
walked across a clearly marked wet floor that the custodian had
just mopped. When the angry janitor protested loudly and
pointed to the bright yellow sign and the offending footprints,
Dr. O’Connor took a swing at the other man and a fistfight
ensued.
DISCUSSION QUESTIONS
1.
What should the hospital do to deal with the good doctor? Who
should handle this?
2.
What role, if any, did the janitor play in this incident? What
could he have done differently?
3.
Where should Dr. O’Connor be referred—anger management,
Alcoholics Anonymous, psychiatric evaluation? Provide a
rationale for your response.
4.
How can this incident be turned into a “teachable moment” for
the staff, physicians, and others?
5.
How could this have been prevented?
ADDITIONAL RESOURCES
DesRoches, C. M., Rao, S. R., Fromson, J. A., Birnbaum, R. J.,
Iezzoni, L., Vogeli, C., et al. (2010). Physicians’ perceptions,
preparedness for reporting, and experiences related to impaired
and incompetent colleagues.

3. Journal of the American Medical Association, 304
(2), 187–193.
382 383
Gillespie, G. L. (2008). Consequences of violence exposures by
emergency nurses.
Journal of Aggression, Maltreatment & Trauma, 16
(4), 409–418.
Hesketh, K. L., Duncan, S. M., Estabrooks, C. A., Reimer, M.
A., Giovannetti, P., Hyndman, K., et al. (2003). Workplace
violence in Alberta and British Columbia hospitals.
Health Policy, 63
, 311–321.
Kowalenko, T., Walters, B. L., Khare, R. K., & Compton, S.
(2005). Workplace violence: A survey of emergency physicians
in the state of Michigan.
Annals of Emergency Medicine, 46
(2), 142–147.