The major problems with staff survey include:
Disconnecthuge time between completing the survey and action taken.
Disillusionment at best staff survey feels like an important tick box process geared more for central bodies, at worse interest with the whole process from the board to the ward has dropped.
Flying blind disconnect plus little to no continuous tracking of cause-and-effect between staff input, action taken and impact means HR and workforce directors feel they are “flying blind”.
They wish staff survey gave them:
Speedwe want results as soon as the survey closes
Actionable insight a Trust-wide view and a deeper dive into our business units and departments,Respectwe want tools to help us take action as a result of the survey better still the ability to co-create solutions to the biggest issues with our staff, so we can capture and respect the experience of our people in the centre of change.
Impactwe want to track the impact of staff input and suggestions - connecting staff voice with action taken and improvement at a localised level.
Online survey and analytics
National staff survey, accessible via Clever Together through standard internet browsers.
Results distilled upon closing the survey within 24 hours (3 days in the yr1) into:
top three areas of improvement,
top three issues to fix.
Results presented in Trust-wide, clinical service unit and department level views.
Online workshop
Results shared both to celebrate positive news and as a mandate to engage with all staff.
Everyone is invited to join online workshops to crowdsource and co-create solutions to fix the top three issues.
Online Pulse check
As actions are implemented, targeted staff groups complete pulse checks to track the impact of steps taken to tackle top three issues.