Margot BloomsteinWeb Content June 6, 2011@mbloomstein  |  #wcconFIRST THINGS FIRST: GET YOUR MESSAGE RIGHT.
We’ve got this.Planning for the creation, aggregation, governance, and expiration of content that is useful, usable, and appropriate to the experience.
We’ve got this.Planning for the creation, aggregation, governance, and expiration of content that is useful, usable, and appropriate to the experience.
Ideal: foster experience in timeRepeat visitors/contexts
Frequent updates
Demand for novelty
History – press releases
Future – “Upcoming”Mobile means (re)focusing.Planning for the creation, aggregation, governance, and expiration of content that is useful, usable, and appropriate to the experience.
Mobile means (re)focusing.Planning for the creation, aggregation, governance, and expiration of content that is useful, usable, and appropriate to the experience.
Mobile means (re)focusing.Planning for the creation, aggregation, governance, and expiration of content that is useful, usable, and appropriate to the experience.
Mobile means (re)focusing.Planning for the creation, aggregation, governance, and expiration of content that is useful, usable, and appropriate to the experience.
Mobile means (re)focusing.Planning for the creation, aggregation, governance, and expiration of content that is useful, usable, and appropriate to the experience.
Mobile means (re)focusing.Repeat visitors/contexts
Frequent updates
Demand for novelty
History – press releases
Future – “Upcoming”Mobile means (re)focusing.Repeat visitors/contexts
Frequent updates
Demand for novelty
History – press releases
Future – “Upcoming”
Variable contextsMobile means (re)focusing.Repeat visitors/contexts
Frequent updates
Demand for novelty
History – press releases
Future – “Upcoming”
Variable contexts
Contextual relevanceMobile means (re)focusing.Repeat visitors/contexts
Frequent updates
Demand for novelty
History – press releases
Future – “Upcoming”
Variable contexts
Contextual relevance
Demand for relevanceMobile means (re)focusing.Repeat visitors/contexts
Frequent updates
Demand for novelty
History – press releases
Future – “Upcoming”
Variable contexts
Contextual relevance
Demand for relevance
There’s only nowMobile means (re)focusing.Repeat visitors/contexts
Frequent updates
Demand for novelty
History – press releases
Future – “Upcoming”
Variable contexts
Contextual relevance
Demand for relevance
There’s only now
5 minutes from nowGood mobile experiences are empowering to the point of narcissism.

First things first: get your message right

Editor's Notes

  • #4 This addresses people/agents and time
  • #5 This addresses people/agents and time
  • #28 ID conflicting priorities because users have no time to navigate them
  • #29 These differ from the brand values, which speak more to the company
  • #33 These differ from the brand values, which speak more to the company
  • #36 Prioritized and translated for action (actionable)