2. "Understanding ICT”
Information and Communication Technology (ICT) encircles the convergence of
various technologies used for gathering, storing, processing, and communicating
information.
And
ICT includes hardware, software, networks, and digital communication tools
3. "Communication Revolution”
● Improve communication speed: ICT tools can speed up the exchange of
information between employees, departments, and customers.
● Improve collaboration: ICT tools can make collaboration easier, especially for
employees who are not physically in the office.
● Improve communication accessibility: ICT tools can break down geographical
barriers by enabling instant communication through email, messaging, and
social media platforms.
4. ● Improve communication reliability: ICT tools can make communications more
reliable.
● Improve communication efficiency: ICT tools can make communication faster
and more efficient.
● Improve communication costs: ICT tools can moderate communication costs.
● Improve communication between customers and businesses: ICT tools can
help businesses and their customers maintain communications via text, e-
mails, social media, and other channels
5. "Operational Efficiency with ICT”
One example of this is:
The use of automation, which can simplify tasks and reduce the risk of errors.
For instance, IT can automate data entry, reducing the time and effort required for
manual data entry.
6. "Staying Competitive in the Digital Era/Landscape”
The technology increases a company's ability to coordinate its activities regionally,
nationally, and globally.
ICT promote effective communication in business in several ways: ICT allows for
faster and more efficient communication between employees, departments, and
customers. It makes collaboration much easier. Employees who are not physically
present in the office can communicate more easily.
How does ICT improve the competitiveness of a business?
7. Conclusion
In summary, ICT is crucial in business for optimizing
communication, streamlining operations, and ensuring
competitiveness in the digital age. It enhances efficiency,
facilitates collaboration, and enables organizations to adapt
and thrive in the ever-evolving business landscape.