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© 2013 Center for Financial Services Innovation 1
FINRA’s 2012 Financial Capability Survey
Jon Erickson
08/06/2013
© 2013 Center for Financial Services Innovation 2
POOs
Purpose
• Understand how national and state-by-state financial capability has changed
in the past 2 years
Objectives
• Analyze key findings from FINRA’s study
• Redraw national and state-wide portraits of how Americans are making ends
meet, planning for the future, managing financial products, and making
financial decisions.
Outcomes
• Update CFSI knowledge bank on recent financial capability findings
• Better position our department strategy and initiatives
© 2013 Center for Financial Services Innovation 3
Introduction
FINRA’s purposes for the 2012 survey
- Update key figures
- Deepen exploration of highly relevant topics
- Identify disparity in financial capability across state lines and demographic
g groups
• Deployed to over 25,000 adults across the US, with about 500 respondents
per state
• Implications for national and regional FIs, funders, & policymakers
© 2013 Center for Financial Services Innovation 4
State-by-State Findings
Most Financially Capable States
2008 Survey New York, New Hampshire, & New Jersey
2012 Survey California, Massachusetts, & New Jersey
Least Financially Capable States
2008 Survey Kentucky & Montana
2012 Survey Mississippi, Arkansas, & Kentucky
Most Financially Capable States
Least Financially Capable States
© 2013 Center for Financial Services Innovation 5
Making Ends Meet
• 41% reporting spending less than their income, 36% spend about equal, and
19% spend more (no major change from 2009).
• 22% of checking account owners occasionally overdraw (decrease of 4% from
2009), with respondents ages 18-34 being the most likely (28%).
• Nearly two in five (39%) said they probably or certainly could not come up
with $2,000 if an unexpected need arose.
© 2013 Center for Financial Services Innovation 6
Planning Ahead
• Over half (56%) of respondents indicated they did not have a three month
emergency fund (up 5% from 2009).
• Planning for events farther out (higher education & retirement) only saw a
3% increase.
© 2013 Center for Financial Services Innovation 7
Managing Financial Products
• 7% of all Americans are unbanked. Over half of the unbanked (54%)
are formerly banked.
• Regarding payment methods, 33% reported using cash frequently,
while 6% use prepaid cards frequently.
• Nearly a third of Americans have used at least one non-bank
borrowing method within the past five years, and 14% have used two
or more.
• Usage of non-bank borrowing methods is highest among 18-34 year
olds, those with less than $25K income, African-American and
Hispanic respondents, and those with high school or less than high
school education.
© 2013 Center for Financial Services Innovation 8
Financial Knowledge and Decision-
Making
• While respondents’ performance on FINRA’s financial literacy quiz declined
slightly, self-perceptions of financial knowledge increased. (67% in 2009 &
73% in 2012)
• Even among the 41% of respondents who gave themselves the highest score,
nearly one-third engage in costly credit card behaviors, 22% use non-bank
borrowing methods and 14% overdraw their checking account.
© 2013 Center for Financial Services Innovation 9
Discussion
In groups, discuss FINRA’s findings and how they
might inform our efforts to increase financial
capability.
Starting Questions
What survey findings are true/representative – what
are you seeing in your line of work?
How might these survey findings influence your
department strategy and future engagements?
© 2013 Center for Financial Services Innovation 10
FINRA’s 2012 Financial Capability Survey

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FINRA 2012 FINCAP

  • 1. © 2013 Center for Financial Services Innovation 1 FINRA’s 2012 Financial Capability Survey Jon Erickson 08/06/2013
  • 2. © 2013 Center for Financial Services Innovation 2 POOs Purpose • Understand how national and state-by-state financial capability has changed in the past 2 years Objectives • Analyze key findings from FINRA’s study • Redraw national and state-wide portraits of how Americans are making ends meet, planning for the future, managing financial products, and making financial decisions. Outcomes • Update CFSI knowledge bank on recent financial capability findings • Better position our department strategy and initiatives
  • 3. © 2013 Center for Financial Services Innovation 3 Introduction FINRA’s purposes for the 2012 survey - Update key figures - Deepen exploration of highly relevant topics - Identify disparity in financial capability across state lines and demographic g groups • Deployed to over 25,000 adults across the US, with about 500 respondents per state • Implications for national and regional FIs, funders, & policymakers
  • 4. © 2013 Center for Financial Services Innovation 4 State-by-State Findings Most Financially Capable States 2008 Survey New York, New Hampshire, & New Jersey 2012 Survey California, Massachusetts, & New Jersey Least Financially Capable States 2008 Survey Kentucky & Montana 2012 Survey Mississippi, Arkansas, & Kentucky Most Financially Capable States Least Financially Capable States
  • 5. © 2013 Center for Financial Services Innovation 5 Making Ends Meet • 41% reporting spending less than their income, 36% spend about equal, and 19% spend more (no major change from 2009). • 22% of checking account owners occasionally overdraw (decrease of 4% from 2009), with respondents ages 18-34 being the most likely (28%). • Nearly two in five (39%) said they probably or certainly could not come up with $2,000 if an unexpected need arose.
  • 6. © 2013 Center for Financial Services Innovation 6 Planning Ahead • Over half (56%) of respondents indicated they did not have a three month emergency fund (up 5% from 2009). • Planning for events farther out (higher education & retirement) only saw a 3% increase.
  • 7. © 2013 Center for Financial Services Innovation 7 Managing Financial Products • 7% of all Americans are unbanked. Over half of the unbanked (54%) are formerly banked. • Regarding payment methods, 33% reported using cash frequently, while 6% use prepaid cards frequently. • Nearly a third of Americans have used at least one non-bank borrowing method within the past five years, and 14% have used two or more. • Usage of non-bank borrowing methods is highest among 18-34 year olds, those with less than $25K income, African-American and Hispanic respondents, and those with high school or less than high school education.
  • 8. © 2013 Center for Financial Services Innovation 8 Financial Knowledge and Decision- Making • While respondents’ performance on FINRA’s financial literacy quiz declined slightly, self-perceptions of financial knowledge increased. (67% in 2009 & 73% in 2012) • Even among the 41% of respondents who gave themselves the highest score, nearly one-third engage in costly credit card behaviors, 22% use non-bank borrowing methods and 14% overdraw their checking account.
  • 9. © 2013 Center for Financial Services Innovation 9 Discussion In groups, discuss FINRA’s findings and how they might inform our efforts to increase financial capability. Starting Questions What survey findings are true/representative – what are you seeing in your line of work? How might these survey findings influence your department strategy and future engagements?
  • 10. © 2013 Center for Financial Services Innovation 10 FINRA’s 2012 Financial Capability Survey