Dentalore achieved significant growth in 2018 by improving its sales and training processes. Key accomplishments included doubling its active customer base to 346, increasing sales deals by 107, and participating in several dental conferences and events that generated over 200 qualified leads. However, obstacles remained around team support, marketing, and money transfers. Dentalore's 2019 business plan aims to further improve processes, target hospital deals, expand outside of Cairo and Egypt, and increase closing rates and reputation.

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Dentalore Cloud
Dentalore (2018) Achievements
LogoType

2. Agenda Style
01 Dentalore History
Before 2018 .
02 Dentalore (2018) Achievements
Every quarter (Team ,Sales &Achievements ) .
03 Our Business Plan 2019
Obstacles During 2018 (Solved ,Not ) .
04 Negotiation
Negotiation about any thing .

3. Dentalore History Till 2017
1.Team (Unstable team & No structures)
2.No Process and KPIs.
3. Training (High Num for Deactivated customers ).
4. Events and conferences (No participation for year)
5. Follow Up and Customer care (No follow up process ).
6. Sales Numbers ().
7.Big Fishes (No big deals , Hospital)
8.TeleSales
9.Outside Cairo (Limited )
10.Outside Egypt

4. Dentalore Numbs
According to Active Customers in this years
2014 2015 2016 2017 2018
8 33 50 48 346
0
50
100
150
200
250
300
350
400

5. Welcome
Dentalore

6. Quarter (1) Achievements
Quarter 1
•Team
Sales Team : (Eslam)
Telesales : (Marwa ) from Feb
Training team : (Mahmoud Marzouk)
•Events participation : No Events
•Obstacles : (Aid from Management ,Team ,Other teams Sys,
Marketing, Follow up)
•Achievements
Source (Marwa): (80)
Demo Requests: (112)
leads from Con : (0)

7. Quarter (2) Achievements
Quarter 2
•Team
Sales Team : (Eslam)
Telesales : (Marwa ) from Feb
Training team : (Mahmoud Marzouk)
•Events participation : No Events
•Obstacles :(Aid from Management ,Team ,Other teams Sys,
Marketing, Follow up,Money)
•Achievements
Num of leads:
Source (Marwa) :(45)
Demo Requests :(97)

8. Quarter (3)Achievements
Quarter 3
•Team
Sales Team : (Eslam,Ahmed,Khaled)
(Khaled joins us in Aug)
Telesales : (Marwa )
Training team : (Mahmoud Marzouk)
•Events participation :
EDSIC (5-7 Sep)
Num of leads : 85
Qualified : 8
IDE (9-12 Sep)
Num of leads :135
Qualified : 12

9. Quarter (3)Achievements
•Obstacles :(Aid from Management ,Team ,Other teams Sys,
Marketing, Follow up ,Commission )
•Achievements
Source (Marwa): (60)
Demo Requests: (110)
leads from Con : ()
Num of deals : (78)

10. Quarter (4) Achievements
Quarter 4
•Team
Sales Team : (4)(Eslam, Ahmed,Khaled)
(Abdel Rahman joins us in Sep)
Telesales : (1)(Marwa)
Training Team : (2) (Mahmoud , Moh Salah)
•Events participation :
Ain Shams uni (16-19 Oct) :
Num of leads :105
Qualified : 15
International Congress (2-3 Sep) :
Num of leads : 30
Qualified : 2
•Obstacles : (Team ,Telesales role, Marketing ,Money)

11. Quarter (4)Achievements
•Obstacles : (Aid from Management ,Team ,Other teams Sys,
Marketing, Follow up ,Commission ?????????, Appreciation ???? )
•Achievements
Source (Marwa): (1)
leads from Con : (220)
Demo Request : (150)
Num of deals : (107)
•Learned lessons
Gain Experience

12. Welcome
Business Plan

13. Dentalore Team
Insert the title of your subtitle Here
Eslam Khaled
Sales Team leader
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Ahmed Ibrahim
Senior
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Khaled El Deib
Junior
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14. Dentalore Team
Marwa Safwat
Tele-Sales
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Mahmoud Marzouk
Training Team lead
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Mohammed Salah
Junior -Training
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Mohammed Rabia
Financial
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15. One Team

16. Dentalore Business Plan
Improve Process Strategy
&
Tactics
Requirements
Results
a. Appling KPIs.
b. Targeting and Segm
entation.
c. Resale Deactivate cli
ents.
a. Dentalore School .
b. Study competitors.
c. Participate in Dental Events.
d. Dentacarts ( Voucher, Data, . )
e. Recommendations (Dentalore
Sch. – Multi branches clinics).
f. Make marketing videos
g. Hospitals
a. Salary .
b. Update Software rate .
c. Share Development Plan.
d. Marketing ??????? .
e. Improve transfer methods
in and out Egypt.
f. Data Entry Company
a. Keep sales stability.
b. Increase deals and
c. closing rate.
d. Increase reputation
of Dentalore Cloud.

17. Improve Process
a. Direct Sales and Tele Sales.
• Applying KPIS
• Online Calendar for Sales team
• Ask Doctors for recommendations .
• Share Updates of Customers Online.
• Surveying Dentist best conferences & events
b. Follow Up.
• Follow Up with active clients every one month.
• Collect requirements from Dentists to help development team.
• Ask Doctors for recommendations
c. Resale Deactivate clients.
• Reactivate with angry clients.
d. Sales Joker.

18. Dentalore Process
01
03
02
04
Leads Generation – Outside Egy.
Deals – Create Follow Ups process –
Conf– Radiology support –
Dentacart Support – Facebook Page Mo
deration – Collect Req.
Tele Sales
Improve training process and quality –
Follow Up – Decrease the percentage of
Deactivation customer - Live Demo and
training for Outside Egypt – Collect req.
Training
Create Sales process and KPIs –
physiological barrier – Collect Data –
Follow Up – Handle Reactive customer –
Conf. – Contract with stars of dental
market ( Need names ) ( Source of lead )
– Marketing Campaigns – improve closing
rate - Collect Req. – Enter the dental mar
ket outside Cairo and Egypt.
Direct-Sales
Follow Up - Decrease the percentage of
Deactivation customer – Handle angry C
ustomer.
Collection

19. Strategy & Tactics
a. Targeting and Segmentation. ( Dental Market num.)
b. Study competitors.
• Study our competitors (products, offers, price,….).
c. Participate in Dental Events.
• Prepare conference plan according Dentists priority.
d. Dentacarts ( Voucher, Data,…).
e. Recommendations (Dentalore School – Multi branches clinics).
Depends on deals analysis the most 2 ways that our clients know us through:
• Dentalore School
• Multi branches clinics: we will follow on and support this clinics ( retraining, offers,…..)

20. Team Investments

21. Requirements
a. Hire tale and direct sales.
• Actually started to hire direct sales members and seek to hire tale sales member to improve sales process
a. Improve transfer methods in and out Egypt.
• Make transfer money more easily, some clients facing transfer problems.
a. Update Software rate.
• Our update have to be noticed to client which reflect our power.
a. Share Development Plan.
• All Dentalore Team have to know the development plan (new features and timeline) which help sales and training process.
a. Marketing.
• one of affective ways of 2018 sales achievement is facebook page which help in branding.

22. Results
a. Keep sales stability.
• We have to keep our achievement.
b. Increase Deals
• Depending Givens, and requirement will give us opportunity to progress sales results.
c. closing rate.
• Our achievemnt this year to increase deals closing rate.
d. Increase reputation of Dentalore Cloud.
• Our paticipation at dental conference, events, Marketing, follow up and support our active customers

25. Mission &Vision
Mission Vision
We work hard every day to make
Dentalore Cloud the most respect
ed service brand.
To put Dentists at the center
of Management software.

26. Training

27. Collection

29. Dentalore School

30. Section Break

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33. Conferences

34. Denta Carts

35. Dentalore Tour
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2015 2016 2017 2018 2019
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Entero
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40. Dentalore Worldmap
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Soumal
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Origin

41. Analytics
There is some analysis of
Dentalore Sales
achievement based on
Numbers, Area, Gender ,…..

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B
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45. Dentalore
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Training
Follow-Up
Tele-Sales
Sales
Tele-Sales
Data Generation and Qualification
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2016
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47. Analysis
I
70%
20%
8%
2%
Cairo
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