This document is a quarterly performance assessment for Duane Buziak, a manager at an Oak Grove bank branch, for Q1 2008. It provides scores on 7 key performance measures and behavioral measures, with an overall weighted performance score of 7.20 out of 10. The performance measures included associate turnover, relationship deepening, consumer and small business checking units, credit booked, consumer and small business credit cards, customer wait time, and account opening accuracy. No annual performance or behavioral ratings were provided yet. Tables at the bottom show the scoring breakdown for each measure.
1. PA Pool Allocation Page 1 of2
PMRR
Performance Measu ment Rewards and Rae
Quarterly Funding For Be Managers and Assistant Managers Login 10: NB
Quarterly Performance Assessment: Q1 2008
BUZIAK,DUANE M : RM001 : MANAGER I
OAK GROVE
Performance Assessment Weighted
Weight Performance Score
Measures Score
PERFORMANCE MEASURES 100% 7.20
ASSOCIATE TURNOVER 10% 119.27 {CfjIOl'I ~/ltk 3 0.30
RELATIONSHIP DEEPENING 20% 110.37 (ocr£-- srcr>!-"jt'4t<- 7 1.40
CONS & SB CHECKING UNITS 10% 124.50 ~I 0.80
CREDIT BOOKED $ 10% 55.18 j 0.20
CONS & SB CREDIT CARD 10% 105.97 6 0.60
CUSTOMER WAIT TIME 25% 16.40 10 2.50
ACCOUNT OPENING ACCURACY , 5% ~ 10 0.50
NSFOD/FEE REFUNDS 10% 1.85 ~ 9
Total Weighted Performance
Assessment Score
100% I 7°2:~ ~ tI~t<5r£,J,j
BEHAVIOR MEASURES
DRIVE EXECUTION 'n ~~
EXECUTE THE BANKING CENTER
PLAYBOOK
DELIGHTS THE CUSTOMER I_E _ B
GROW THE BUSINESS I_E __
LEAD PEOPLE TO PERFORM
RECRUIT, GROW & RETAIN
TALENT
STRATEGIC LEADERSHIP
OVERALL BEHAVIOR
Completed By: NBKCND5 Thursday 04/17/2008 07:45 ~M
Comments: I
ANNUAL PERFORMANCE RATING N/A
ANNUAL BEHAVIOR RATING N/A
F[)Ownload I
Performance Assessment Scores
Measure 0 1 2 3 4 5 6 7 8 9 10
PERCENT 142.30 129.30 123.50 116.80 109.20 102.30 94.70 90.00 84.00 79.50 LESS
ASSOCIATE
OF AND TO TO TO TO TO TO TO TO TO THAN
TURNOVER 123.49
TARGET HIGHER 142.29 129.29 116.79 109.19 102.29 94.69 89.99 83.99 79.50
PERCENT LESS 33.10 44.10 56.10 68.10 81.10 95.10 106.10 118.10 135.10 155.10
RELATIONSHIP
OF THAN TO TO TO TO TO TO TO TO TO AND
DEEPENING
TARGET 33.10 44.09 56.09 68.09 81.09 95.09 106.09 118.09 135.09 155.09 HIGHER
CONS&SB PERCENT LESS 33.10 44.10 56.10 68.10 81.10 95.10 106.10 118.10 135.10 155.10
CHECKING OF THAN TO TO TO TO TO TO TO TO TO AND
UNITS TARGET 33.10 44.09 56.09 68.09 81.09 95.09 106.09 118.09 135.09 155.09 HIGHER
PERCENT LESS 33.10 44.10 56.10 68.10 81.10 95.10 106.10 118.10 135.10 155.10
CREDIT OF THAN TO TO TO TO TO TO TO TO TO AND
https:/ /dsawebprod.bankofamerica.comlapms/apps/view-pa.do ?assocApaTypCD=BCM&as... 5/7/2008