The proliferation of smartphones has paved way for field force automation. A combination of mobile apps, global positioning systems, and back-end CRM is helping organizations in effectively deploying their field force.
1. WWW.MOBILOITTE.COM
FIELD FORCE
The proliferation of smartphones has paved
way for field force automation. A combination
of mobile apps, global positioning systems, and
back-end CRM is helping organizations in
effectively deploying their field force. Field
force automation reaps the benefits such as an
increase in customer satisfaction, improved
productivity and reduction in operational cost.
Industry stakeholders and their current business challenges:
Retail
Logistics
Utilities
Consumers
High operating cost.
Lack of optimum utilization of resources.
Visualize & Distribute Data
Increase productivity
To handle such challenges, Mobiloitte focuses on four key areas:
IMPROVE PRODUCTIVITY
Optimize resource allocation
based on work orders
REAL-TIME CONTROL
Real-time view of operations
through effective communication
OPTIMIZED ROUTING
Routing based on the
proximity of the field force
ENHANCED CUSTOMER
SERVICE
By improving quality of service
enhanced customer experience
Mobiloitte specializes in outsourced product &
application development: Mobile, Web, Cloud,
across BOTS, APPS, DIGITAL & IoT