How to manage your travel feeds and fight creatives fatigue
Feed Management for DAT
2	
Who is Productsup?
45 people in Berlin & San Francisco
750+ customers worldwide
S e a r c h &
Social
Marketplaces
& CSE
Re-Targeting &
Affiliate
The example retailer uses
Productsup to distribute
their product offering to
relevant marketing channels
and marketplaces.
M a r k e t i n g
automation
The product feed ecosystem (Growing complexity)
Problem: Lack of IT resources to deal with all the partners and
requirements
The example retailer uses
Productsup to distribute
their product offering to
relevant marketing channels
and marketplaces.
Ecosystem Partners
Feed creation &
Feed optimization
Campaign creation &
Campaign optimization
Leverage cross-device intent signals to automatically 
Promote relevant products from your inventory with 
unique creative on Facebook
Feed management
Dynamic video + images
6	
How does it look?
7	
How does it look?
Search vs. Retargeting – What it means for the feeds
Search ads
Retargeting via DAT
Shown on SERP as a result of a query from a user
What is important?
•  Keywords
•  Ad text/content
•  Bidding
Shown across Facebook / Instagram 
after the user visited your website
What is important?
•  Images
•  Audiences
•  Ad text/content
•  Bidding
You need to be found!
 You already know the user
Catch their attention!
9	
You need to be a real feed fighter these days
Hotel Catalog
Feed


List of hotels






Room and Pricing
Feed


Hotel room type

Price for checkin dates
Destination Catalog
Feed


List of destinations
10	
You need to be a real feed fighter these days
Flight
Feed


Set of flights
11	
The feeds along the customer journey
Maldives from 299
 7 nights in October for 899 €
1
 2
 3
Hotel Destination
Feed
Hotel Catalog
Feed
Room and Pricing
Feed
12	
Hotel Catalog. Providing a list of hotels.
Hotel Catalog
Feed


List of hotels





13	
Hotel Catalog. Also describing a single hotel.
Hotel Catalog
Feed


Description
Name
Address
Neighbourhood

(e.g. Soho)
Base price
Guest ratings
Loyalty programm
Contact details





14	
Hotel room and pricing feed 
Room and Pricing
Feed


Room name

Room price
Currency
Tax
Sale_price
Sale_price_tax

etc.






Prices for 07.11.16 – 08.11.16 / Twenty Nevern Square Hotel
References hotel_id from
Hotel Catalog
15	
Destination Catalog
Destination Catalog
Feed


Set of destinations

Address
Latitude
Longitude
Image
Type (city, beach,
landmark, hiking, history
etc.)
URL
Price
…





16	
Destination Catalog
Destination Catalog
Feed


Set of destinations

Address
Latitude
Longitude
Image
Type (city, beach,
landmark, hiking, history
etc.)
URL
Price
…






Beaches in Florida
17	
Flight Feed
Flight
Feed


Set of flights

Origin airport
Destination airport
Image
Description
Price






List of flights
Feed Specifications
Hotel Catalog
Room & Pricing
Can be used in ads:
 Example
Hotel Name
 Grand Hotel Stockholm
Description 
 Situated in the best waterfront location imaginable, the hotel overlooks the
Royal Palace and Gamla Stan
Hotel Chain Name (Brand)
 Grand Hotel
City 
 Stockholm
Country 
 Sweden
Link
 www.grandhotel.se/youroffer
Base Price
 199 EUR
Total Price (requires Room & Pricing feed + travel dates)
 1259 EUR for 5 nights
Price (Average dynamic price per night)
 229 EUR
Feed Specifications
Hotel Catalog
Feed
Room and Pricing
Feed
Destination Catalog
Flight
Feed


Set of flights
Can be used in ads:
 Example
Travel Start Date
 02.04.2017
Travel End Date
 07.04.2017
Destination Name
 Stockholm
Destination Description
 The capital of Scandinavia
City
 Stockholm
Country
 Sweden
Price
 1599 EUR including flights
Feed Specifications
Room and Pricing
Feed
Destination Catalog
Feed
Flight Catalog
Can be used in ads:
 Example
Destination Airport
 ARN
Destination City
 Stockholm
Origin Airport
 BER
Origin City
 Berlin
Flight Description
 Direct flight from Berlin to Stockholm
Flight Price
 340 EUR
Departure Date
 02.04.2017
Returning Date
 07.04.2017
Typical Challenges
Room and Pricing
Feed
Destination Catalog
Feed
Flight Catalog
Attribute
 Issue
Image formatting
 Carousel ads: 600x600px - Single ad: 1200x630px
Missing images
 General images of cities for flights and destination ads
Geo coordinates
 Not many advertisers have Longitude and Latitude in their databases
Landing URL
 Often missing for Destination ads. A general page about London, containing
inspiration and information. Example: Weather information, “10 things to see
in London”, “36 hours in London”
Data formatting
 Descriptions often contains HTML codes <b></b> 
or broken character encodings Ö = ö and Ä = ä
22	
Stuff you might run into
23	
Stuff you might run into
24	
Stuff you might run into
25	
Enrich your feeds
40th Floor, Tower A, Business
Central Towers, Sheikh Zayed
Road ،Dubai Media City - Dubai
Lat.: 25.100449 
Long.: 55.169492
Weatherdata

Dubai, 19.01.2017: 29 degrees
Atlantis, The palm (29 degrees )
Hotel Alps, 80cm powder snow
Promoted Product Set
Room and Pricing
Feed
Destination Catalog
Feed
Through the campaign setup you can create sets of Hotels, Destinations and Flights
•  set of filters on a product catalog
•  lets you collate a group of products
•  More control
What is a Product Set? (Produktpaletten auf Deutsch)
Attribute
 Example Use Case
Base Price
 Differentiate between Budget and Premium Hotels
Brand Name
 One set for RAMADA Plaza and one for RAMADA Limited
City
 Showcase multiple Hotels in one specific city
Country
 Market multiple Destinations in one specific country
Star Rating
 Differentiate between 3 and 5 star hotels
Why is this important?
It allows you to determine the best performing sets and bid accordingly
Other requirements: Pixel
In	order	to	build	your	audiences	–	you	need	the	Facebook	Pixel	implemented	
Your	IT	department	
Tag	Managers	
The	more	you	track,	
the	more	you	can	
retarget!	
Events:	
•  Search	
•  ViewContent	
•  IniNateCheckout	
•  Purchase	
Parameters:	
•  Checkin_date	
•  Checkout_date	
•  City	
•  Region	
•  desNnaNon	
•  Num_adults	
•  Num_children
28	
What is creative fatigue and why should you care?
The average user in the US sees…
5,709 ads per quarter
1,903 ads per month
63 ads per day
Source: comScore Digital Age
29	
What is creative fatigue and why should you care?
The effect of ads on users
merely
14% 

of internet 
users remember
the last ad they saw
Source: comScore Digital Age
only
8% 

recall the company

or product promoted
just
2.8% 

thought the ad

was relevant
30	
What is creative fatigue and why should you care?
1996
 2015
2.1 %
0.1 %
Average 
Clickrate
Source: comScore Digital Age
1.5x
CTR
increase
Cutting through the noise
2x
CTR
increase
vs static ads
Cutting through the noise
“The highest of all digital ad formats”,
33	
How to create dynamic videos
Title: Sheraton Berlin
Price: 102 € p.N.
URL: Call to action
Hotel Catalog
Feed


Description
Name
Address
Neighbourhood

(e.g. Soho)
Base price
Guest ratings
Loyalty programm
Contact details






Final rendered 
video
34	
Create thousands of videos based on your inventory
Room and Pricing
Feed
Hotel Catalog
Feed
Video 1

(Hotel 1)
Video 2
(Hotel 2)
Video 3
(Hotel 3)
Video n
(Hotel n)
35	
Thank you for travelling with Facebook & Productsup ;)

Stay tuned for DAT guide!

Facebook Produktkataloge für die Hotellerie

  • 1.
    How to manageyour travel feeds and fight creatives fatigue Feed Management for DAT
  • 2.
    2 Who is Productsup? 45people in Berlin & San Francisco 750+ customers worldwide
  • 3.
    S e ar c h & Social Marketplaces & CSE Re-Targeting & Affiliate The example retailer uses Productsup to distribute their product offering to relevant marketing channels and marketplaces. M a r k e t i n g automation The product feed ecosystem (Growing complexity) Problem: Lack of IT resources to deal with all the partners and requirements
  • 4.
    The example retaileruses Productsup to distribute their product offering to relevant marketing channels and marketplaces. Ecosystem Partners Feed creation & Feed optimization Campaign creation & Campaign optimization
  • 5.
    Leverage cross-device intentsignals to automatically Promote relevant products from your inventory with unique creative on Facebook Feed management Dynamic video + images
  • 6.
  • 7.
  • 8.
    Search vs. Retargeting– What it means for the feeds Search ads Retargeting via DAT Shown on SERP as a result of a query from a user What is important? •  Keywords •  Ad text/content •  Bidding Shown across Facebook / Instagram after the user visited your website What is important? •  Images •  Audiences •  Ad text/content •  Bidding You need to be found! You already know the user Catch their attention!
  • 9.
    9 You need tobe a real feed fighter these days Hotel Catalog Feed List of hotels 
 
 Room and Pricing Feed Hotel room type
 Price for checkin dates Destination Catalog Feed List of destinations
  • 10.
    10 You need tobe a real feed fighter these days Flight Feed Set of flights
  • 11.
    11 The feeds alongthe customer journey Maldives from 299 7 nights in October for 899 € 1 2 3 Hotel Destination Feed Hotel Catalog Feed Room and Pricing Feed
  • 12.
    12 Hotel Catalog. Providinga list of hotels. Hotel Catalog Feed List of hotels 
 

  • 13.
    13 Hotel Catalog. Alsodescribing a single hotel. Hotel Catalog Feed Description Name Address Neighbourhood
 (e.g. Soho) Base price Guest ratings Loyalty programm Contact details 
 

  • 14.
    14 Hotel room andpricing feed Room and Pricing Feed Room name
 Room price Currency Tax Sale_price Sale_price_tax
 etc. 
 
 Prices for 07.11.16 – 08.11.16 / Twenty Nevern Square Hotel References hotel_id from Hotel Catalog
  • 15.
    15 Destination Catalog Destination Catalog Feed Setof destinations Address Latitude Longitude Image Type (city, beach, landmark, hiking, history etc.) URL Price … 
 

  • 16.
    16 Destination Catalog Destination Catalog Feed Setof destinations Address Latitude Longitude Image Type (city, beach, landmark, hiking, history etc.) URL Price … 
 
 Beaches in Florida
  • 17.
    17 Flight Feed Flight Feed Set offlights Origin airport Destination airport Image Description Price 
 
 List of flights
  • 18.
    Feed Specifications Hotel Catalog Room& Pricing Can be used in ads: Example Hotel Name Grand Hotel Stockholm Description Situated in the best waterfront location imaginable, the hotel overlooks the Royal Palace and Gamla Stan Hotel Chain Name (Brand) Grand Hotel City Stockholm Country Sweden Link www.grandhotel.se/youroffer Base Price 199 EUR Total Price (requires Room & Pricing feed + travel dates) 1259 EUR for 5 nights Price (Average dynamic price per night) 229 EUR
  • 19.
    Feed Specifications Hotel Catalog Feed Roomand Pricing Feed Destination Catalog Flight Feed Set of flights Can be used in ads: Example Travel Start Date 02.04.2017 Travel End Date 07.04.2017 Destination Name Stockholm Destination Description The capital of Scandinavia City Stockholm Country Sweden Price 1599 EUR including flights
  • 20.
    Feed Specifications Room andPricing Feed Destination Catalog Feed Flight Catalog Can be used in ads: Example Destination Airport ARN Destination City Stockholm Origin Airport BER Origin City Berlin Flight Description Direct flight from Berlin to Stockholm Flight Price 340 EUR Departure Date 02.04.2017 Returning Date 07.04.2017
  • 21.
    Typical Challenges Room andPricing Feed Destination Catalog Feed Flight Catalog Attribute Issue Image formatting Carousel ads: 600x600px - Single ad: 1200x630px Missing images General images of cities for flights and destination ads Geo coordinates Not many advertisers have Longitude and Latitude in their databases Landing URL Often missing for Destination ads. A general page about London, containing inspiration and information. Example: Weather information, “10 things to see in London”, “36 hours in London” Data formatting Descriptions often contains HTML codes <b></b> or broken character encodings Ö = ö and Ä = ä
  • 22.
  • 23.
  • 24.
  • 25.
    25 Enrich your feeds 40thFloor, Tower A, Business Central Towers, Sheikh Zayed Road ،Dubai Media City - Dubai Lat.: 25.100449 Long.: 55.169492 Weatherdata
 Dubai, 19.01.2017: 29 degrees Atlantis, The palm (29 degrees ) Hotel Alps, 80cm powder snow
  • 26.
    Promoted Product Set Roomand Pricing Feed Destination Catalog Feed Through the campaign setup you can create sets of Hotels, Destinations and Flights •  set of filters on a product catalog •  lets you collate a group of products •  More control What is a Product Set? (Produktpaletten auf Deutsch) Attribute Example Use Case Base Price Differentiate between Budget and Premium Hotels Brand Name One set for RAMADA Plaza and one for RAMADA Limited City Showcase multiple Hotels in one specific city Country Market multiple Destinations in one specific country Star Rating Differentiate between 3 and 5 star hotels Why is this important? It allows you to determine the best performing sets and bid accordingly
  • 27.
    Other requirements: Pixel In order to build your audiences – you need the Facebook Pixel implemented Your IT department Tag Managers The more you track, the more you can retarget! Events: • Search •  ViewContent •  IniNateCheckout •  Purchase Parameters: •  Checkin_date •  Checkout_date •  City •  Region •  desNnaNon •  Num_adults •  Num_children
  • 28.
    28 What is creativefatigue and why should you care? The average user in the US sees… 5,709 ads per quarter 1,903 ads per month 63 ads per day Source: comScore Digital Age
  • 29.
    29 What is creativefatigue and why should you care? The effect of ads on users merely 14% 
 of internet users remember the last ad they saw Source: comScore Digital Age only 8% 
 recall the company
 or product promoted just 2.8% 
 thought the ad
 was relevant
  • 30.
    30 What is creativefatigue and why should you care? 1996 2015 2.1 % 0.1 % Average Clickrate Source: comScore Digital Age
  • 31.
  • 32.
    2x CTR increase vs static ads Cuttingthrough the noise “The highest of all digital ad formats”,
  • 33.
    33 How to createdynamic videos Title: Sheraton Berlin Price: 102 € p.N. URL: Call to action Hotel Catalog Feed Description Name Address Neighbourhood
 (e.g. Soho) Base price Guest ratings Loyalty programm Contact details 
 
 Final rendered video
  • 34.
    34 Create thousands ofvideos based on your inventory Room and Pricing Feed Hotel Catalog Feed Video 1
 (Hotel 1) Video 2 (Hotel 2) Video 3 (Hotel 3) Video n (Hotel n)
  • 35.
    35 Thank you fortravelling with Facebook & Productsup ;) Stay tuned for DAT guide!