J&J Melendez is a commercial and residential delivery company contracted by FedEx to service the Downtown Savannah area. They operate two vehicles on a high volume route that requires two drivers. The company prioritizes on-time delivery and pick up of packages for clients and FedEx while following a safety system. J&J Melendez's teamwork approach has led to receiving the Purple Promise award for quality service. Their process involves verifying packages, employees, trucks and pickup lists daily to ensure drivers are prepared and supported for their routes.