1. Fatoumata Ba
964 Morris Avenue
Bronx NY, 10456
(801) 895-5218
toussibah@yahoo.fr
LIST OF SKILLS/ATTRIBUTES
 Multilingual, fluent in French, English, and Bambara
 Four years of experience in achieving excellent customer service and administrative support in various settings
 Strong communication skills
 Able to create and maintain positive interactions within diverse populations
EDUCATION
Dixie State University, St. George,UT
Degree awarded May 2014; Bachelors of Science in MassCommunication
Campus Participation in International Student Club, Black Student Association, Campus-Sponsored Community Service
PROFESIONAL EXPERIENCE
Lincoln Medical & Mental Health Center, Bronx,NY 03/2015 - Present
Admissions Volunteer
 Receives incoming patients
 Collects, verifies and enters patient information into the hospital record management system
 Organizes and updates admissions records, and answers phone calls
 Performs other clerical and administrative duties as obligatory
 Uses web-term and passage point application to assist visitors
 Records patients medical information and problems
Dixie State University,St. George,UT 01/2014-05/2014
Public RelationsIntern
 Worked directly with the Director of Public Relations
 Promoted the International presence on campus through the International Student Services office
 Created blog specifically related to ISS Discussions http://dsu-iss-office.tumblr.com/
 Wrote press releases,posted to blog regularly
 Attended, reported, and took pictures of events, activities, presentations, etc.
 Assisted in payroll, bookkeeping, and administrative duties.
French Tutoring Center, Dixie State University,St. George,UT 08/2010-05/2014
Language Tutor
 Met with students two or three times a week for up to two hours to assist with any questions regarding
homework/tests/language inquiries
 Worked with students with varying degrees of abilities, diverse backgrounds, and distinct assignments
Clinic Pasteur, Bamako,Mali 05/2012-08/2012
Administrative Assistant 05/2013-08/2013
 Utilized extensive computer skills, including Microsoft Office, PageMaker,typing at 55wpm
 Obtains excellent grammar and communication and presentation skills
 Scanned and uploaded hardcopy records into database systems
 Organized and maintained records, and other documents in various languages such French, Bambara and English