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Farallon Risk Group
Company Overview
1   Introduction to Farallon



2   Training Solutions



3   Customer Feedback


4   More Information




     Copyright © 2011 Farallon Risk Group LLC   2
Introduction to Farallon Risk Group

    • Farallon Provides
      – Innovative Training Solutions
      – IT Risk Management Services




           Copyright © 2011 Farallon Risk Group LLC   3
Introduction to Farallon Risk Group

    • Farallon’s Founder
      – Education & Training – 32 years
      – Enterprise IT Solutions – 24 years
      – Customer Service & Call Centers – 22 years

    • Cary Sholer, Founder and CEO
      – Founded Farallon Risk Group LLC in 2007
      – Farallon Trains Organizations
      – Farallon’s Reduces IT Risks
             Copyright © 2011 Farallon Risk Group LLC   4
Farallon’s Training Approaches

Motivate Learning  Measure Retention

    Executive Briefings




                                                                               Knowledge Retention
1
1


    Gamification
2

                                                                         95%
3
    Classroom Instruction
                                                                   85%

    Self-Directed CBT                                      25%
4
                                                 5%


                                                       Method of Learning

                                               Improve Learning Results
                        Copyright © 2011 Farallon Risk Group LLC                          5
Training & Awareness Programs
Value Added Reseller                                                 Powered by


                                              Third
                                              Parties
             Sub                                                      Business
          Contractors                                                Associates




                                   Shift Behavior
                                     Change Attitudes
                                       Train Skills
  Employees                           Retain Knowledge             Delivery platform



                        Copyright © 2011 Farallon Risk Group LLC                  6
Ringorang™ Gamification Solution




                                              Farallon Professional Services
                                                       •   Curriculum Design Team
    Healthcare HIPAA Compliance Game               •    Customized Game Features
                                                        •  Implementation Support
                                                           •    Analytics & Reports
                 Copyright © 2011 Farallon Risk Group LLC                             7
Ringorang™ Custom Training Solutions
Customization available on most features and services




                 Copyright © 2011 Farallon Risk Group LLC   8
Ringorang™ Game Curriculum
Outstanding Curriculum Design Team Available

                                                     FOCUSED




    FUN



                                                           RELEVANT
 INTERESTING


                Copyright © 2011 Farallon Risk Group LLC              9
Ringorang™ Analytics and Reports
 Ringorang™ Managers’ Performance Reports

                                                                                                         %
                             Dallions© Tournanment Questions Correct    Total Questions   % Questions Answered
    Username   Manager ID   Point Total  Number     Played Answer Total    Available        Played     Correct
Scott          Manager 1           6,265    T3            33         33              80          41.3%   100.0%
Cheryl         Manager 2          20,109    T3            77         75              80          96.3%     97.4%
Thomas         Manager 3          16,518    T3            65         63              80          81.3%     96.9%
Nina           Manager 4          19,068    T3            80         75              80         100.0%     93.8%
Rhonda         Manager 5          16,211    T3            79         74              80          98.8%     93.7%
Michele        Manager 2          14,326    T3            72         65              80          90.0%     90.3%
Glenn          Manager 3          15,814    T3            80         72              80         100.0%     90.0%
Mike           Manager 4          17,599    T3            80         72              80         100.0%     90.0%
Allen          Manager 5          16,177    T3            79         71              80          98.8%     89.9%
Jane           Manager 3          15,551    T3            77         68              80          96.3%     88.3%
Dave           Manager 4          12,304    T3            79         69              80          98.8%     87.3%
Tom            Manager 5           2,438    T3            15         13              80          18.8%     86.7%
Gregg          Manager 6          14,316    T3            74         64              80          92.5%     86.5%
Frank          Manager 7          13,967    T3            80         69              80         100.0%     86.3%
Patrick        Manager 4           9,022    T3            50         43              80          62.5%     86.0%
Theresa        Manager 4          10,084    T3            56         48              80          70.0%     85.7%
Jennifer       Manager 4           3,622    T3            21         18              80          26.3%     85.7%
Carrie         Manager 5          12,074    T3            69         59              80          86.3%     85.5%
Jenee          Manager 5          16,505    T3            80         68              80         100.0%     85.0%
David          Manager 5          13,032    T3            73         62              80          91.3%     84.9%




                                 Copyright © 2011 Farallon Risk Group LLC                                    10
Knowledge Retention Quality Report
                      Using Tournament #1 as the baseline, we measured knowledge retention from the final tournament

                       Points above the
             100.0%
                         curve show
                      knowledge retention
             90.0%          gains

             80.0%


             70.0%


             60.0%
Axis Title




             50.0%

                                                                                             Tourament #1: % Answered Correct
             40.0%
                                                                                             Tournament #3: % Answered Correct
             30.0%

                           Using Ringorang and a well-designed
             20.0%
                           curriculum package, we can measure and
             10.0%
                           improve organization learning such that you
                           experience knowledge retention gains.
              0.0%
                        Yuexia…




                         Benja…
                       Conchi…




                            Ray
                        James
                             Bill




                       Wayne




                           Kitty
                        Arman
                          John




                        Patrick
                           Tom




                           Tina




                         Kelley




                            Bob
                          Brad

                          Scott
                          Scott
                       Michael




                        Gregg
                          Dave




                            Jon




                       Michael

                       Gabriel
                         Jason




                         Karen
                       Valerie




                           Dan
                      Veronica

                           Alex



                       Andrew




                            Tim




                          Doug




                         Jenee




                         Glenn
                         Anbar




                         Ralph
                          Philip

                       Chelsa




                           Julie

                        Leann




                       Charles
                          Meryl




                                               Copyright © 2011 Farallon Risk Group LLC                                   11
Ringorang™ Questions Quality Report
       change in question % correct between first time played in T1 to last time played in T3
50%

40%                                        We can measure curriculum
                                           quality, and continuously improve
                                           retention of curriculum elements.
30%

20%         Curve shows gain or
             loss in knowledge
10%              retention of
            curriculum elements.
 0%

-10%

-20%




                              Copyright © 2011 Farallon Risk Group LLC                          12
Farallon’s Energy Industry References
Client References   SOW Deliverables                                 Testimonials
                     CUSTOMER FOCUSED - ENERGY
                      MANAGEMENT GAME (RINGORANG™)
                    • Support Smart Meter Deployments              “A Trusted Resource”

                                                                   “Outstanding Results”
                     ENTERPRISE FOCUSED - NERC CIP
                      RINGORANG™ LEARNING GAME                   "High Quality Deliverables”
                    • IT Security Plan & Solution Roadmap
                                                                    “Industry Expertise”
                    • IT Security Standards
                    • Information Security Risk Analysis &           “Great Reputation”
                      Vulnerability Assessments
                    • Security Architecture & Engineering           “Easy to Work With”
                    • Project Portfolio Management Process &
                                                                       “No Surprises”
                      Tools
                    • Applications, Systems, and Project Risk
                      Reviews




                      Copyright © 2011 Farallon Risk Group LLC
                                                                                        13
Client References   SOW Deliverables                                    Testimonials
                                                                   “Highly Skilled and Proficient”
                    • Breach Emergency Response Team®
                                                                       “A Trusted Resource”
                    • Critical Event Risk Management Program
                    • Information Security Risk Assessment           "High Quality Deliverables”
                                                                 “Experts on HIPAA and HITECT Act
                                                                           Requirements”
                    • Incident Investigation Workflow Tools
                    • Breach Notification Workflow Tools            “Thought Leaders on Breach
                    • Data Breach Training Exercises                        Response”
                                                                “Helped Us Get Our Projects Funded”
                    • Risk Analysis, Risk Assessment & Risk         “Farallon Executive Security
                      Management Training                       Briefings Earned Highest Scores with
                    • Executive “Trusted Advisor” Training            our Healthcare Executives”
                    • Computer Forensics                           “Very detailed SOW’s – easy to
                                                                    understand what we will get”
                    • HIPAA Privacy & Security Policy Updates
                                                                     “Doesn’t Waste our Time”
                    • HITECH Policy & Procedure Updates
                    • BERT® Playbooks on Electronic Data        “Don’t Try to Sell us Things We Don’t
                      Breach                                                    Need”
                                                                   “Farallon Goes the Extra Mile”
                    • Disaster Recovery (DR( and Business
                      Continuity (BC) Gap Analysis                “Farallon’s Executive Influence
                    • DR & BC Plan rewrite                           Training Series is a Must
                                                                  Requirement for our Information
                    • Joint Commission Audit Preparation                 Security Officers”

                    Copyright © 2011 Farallon Risk Group LLC
                                                                                             14
Contact Information




         CONTACT




    Cary E. Sholer                                                              Todd Smith
     President & CEO                                                           Sales Manager
                                                                  SALES
      (925) 209-5141                                                           West Coast Office
          (Toll free)                                                           (209) 648-0805
       (877) 881-2378                                                              (Toll free)
Cary.Sholer@farallonrisk.com                                                    (877) 881-2378
                                                                          Todd.Smith@farallonrisk.com
                               Copyright © 2011 Farallon Risk Group LLC
www.farallonrisk.com
Farallon’s Risk Management Services

  Risk Assessments                               Training Solutions




  IT Risk          IT                       Privacy &          Security
Management      Compliance                   Security          Controls




             Critical Event Risk Management

                  Copyright © 2011 Farallon Risk Group LLC            17
Risk Assessments

                         Policy                                         Information
    Risk                                          IT Security
                          Gap                                             Security
Assessments                                       Roadmaps
                        Reviews                                             Plans



    Risk              Policies &                      Risk              Investment
  Analysis           Procedures                    Mitigation              Plan

• Network            • Security Policies         • Administrative       • IT Security
  Penetration Test   • Privacy Policies            Controls               Business Plan
• Systems            • Disaster Recovery         • Operational          • Security
  Vulnerability        Procedures                  Controls               Investment
  Scans              • Critical Events           • Technical Controls     Roadmap
• Code and             Procedures                • Third Party          • Security
  Application        • Notification                Controls               Organization
  Reviews              Procedures                • Financial Controls     Plan


                        Copyright © 2011 Farallon Risk Group LLC                          18
Critical Event Risk Management

                                   CERM Program

                                           Black Swan Events


                                            Significant Breaches


                                            Disaster Recovery


                                            Breach Response




        Copyright © 2011 Farallon Risk Group LLC                   19
IT Security Services
         Risk Reduction Cycle

   Update                                                    Train
 Information                                              Workforce
   Security                                               & Business
    Plans                                                 Associates



   Review                                                    BERT
   Security                                                Playbooks
  Policies &                                              & Corrective
 Procedures                                               Action Plans




               Copyright © 2011 Farallon Risk Group LLC                  20

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Farallon risk group 20111107cs

  • 2. 1 Introduction to Farallon 2 Training Solutions 3 Customer Feedback 4 More Information Copyright © 2011 Farallon Risk Group LLC 2
  • 3. Introduction to Farallon Risk Group • Farallon Provides – Innovative Training Solutions – IT Risk Management Services Copyright © 2011 Farallon Risk Group LLC 3
  • 4. Introduction to Farallon Risk Group • Farallon’s Founder – Education & Training – 32 years – Enterprise IT Solutions – 24 years – Customer Service & Call Centers – 22 years • Cary Sholer, Founder and CEO – Founded Farallon Risk Group LLC in 2007 – Farallon Trains Organizations – Farallon’s Reduces IT Risks Copyright © 2011 Farallon Risk Group LLC 4
  • 5. Farallon’s Training Approaches Motivate Learning  Measure Retention Executive Briefings Knowledge Retention 1 1 Gamification 2 95% 3 Classroom Instruction 85% Self-Directed CBT 25% 4 5% Method of Learning Improve Learning Results Copyright © 2011 Farallon Risk Group LLC 5
  • 6. Training & Awareness Programs Value Added Reseller Powered by Third Parties Sub Business Contractors Associates Shift Behavior Change Attitudes Train Skills Employees Retain Knowledge Delivery platform Copyright © 2011 Farallon Risk Group LLC 6
  • 7. Ringorang™ Gamification Solution Farallon Professional Services • Curriculum Design Team Healthcare HIPAA Compliance Game • Customized Game Features • Implementation Support • Analytics & Reports Copyright © 2011 Farallon Risk Group LLC 7
  • 8. Ringorang™ Custom Training Solutions Customization available on most features and services Copyright © 2011 Farallon Risk Group LLC 8
  • 9. Ringorang™ Game Curriculum Outstanding Curriculum Design Team Available FOCUSED FUN RELEVANT INTERESTING Copyright © 2011 Farallon Risk Group LLC 9
  • 10. Ringorang™ Analytics and Reports Ringorang™ Managers’ Performance Reports % Dallions© Tournanment Questions Correct Total Questions % Questions Answered Username Manager ID Point Total Number Played Answer Total Available Played Correct Scott Manager 1 6,265 T3 33 33 80 41.3% 100.0% Cheryl Manager 2 20,109 T3 77 75 80 96.3% 97.4% Thomas Manager 3 16,518 T3 65 63 80 81.3% 96.9% Nina Manager 4 19,068 T3 80 75 80 100.0% 93.8% Rhonda Manager 5 16,211 T3 79 74 80 98.8% 93.7% Michele Manager 2 14,326 T3 72 65 80 90.0% 90.3% Glenn Manager 3 15,814 T3 80 72 80 100.0% 90.0% Mike Manager 4 17,599 T3 80 72 80 100.0% 90.0% Allen Manager 5 16,177 T3 79 71 80 98.8% 89.9% Jane Manager 3 15,551 T3 77 68 80 96.3% 88.3% Dave Manager 4 12,304 T3 79 69 80 98.8% 87.3% Tom Manager 5 2,438 T3 15 13 80 18.8% 86.7% Gregg Manager 6 14,316 T3 74 64 80 92.5% 86.5% Frank Manager 7 13,967 T3 80 69 80 100.0% 86.3% Patrick Manager 4 9,022 T3 50 43 80 62.5% 86.0% Theresa Manager 4 10,084 T3 56 48 80 70.0% 85.7% Jennifer Manager 4 3,622 T3 21 18 80 26.3% 85.7% Carrie Manager 5 12,074 T3 69 59 80 86.3% 85.5% Jenee Manager 5 16,505 T3 80 68 80 100.0% 85.0% David Manager 5 13,032 T3 73 62 80 91.3% 84.9% Copyright © 2011 Farallon Risk Group LLC 10
  • 11. Knowledge Retention Quality Report Using Tournament #1 as the baseline, we measured knowledge retention from the final tournament Points above the 100.0% curve show knowledge retention 90.0% gains 80.0% 70.0% 60.0% Axis Title 50.0% Tourament #1: % Answered Correct 40.0% Tournament #3: % Answered Correct 30.0% Using Ringorang and a well-designed 20.0% curriculum package, we can measure and 10.0% improve organization learning such that you experience knowledge retention gains. 0.0% Yuexia… Benja… Conchi… Ray James Bill Wayne Kitty Arman John Patrick Tom Tina Kelley Bob Brad Scott Scott Michael Gregg Dave Jon Michael Gabriel Jason Karen Valerie Dan Veronica Alex Andrew Tim Doug Jenee Glenn Anbar Ralph Philip Chelsa Julie Leann Charles Meryl Copyright © 2011 Farallon Risk Group LLC 11
  • 12. Ringorang™ Questions Quality Report change in question % correct between first time played in T1 to last time played in T3 50% 40% We can measure curriculum quality, and continuously improve retention of curriculum elements. 30% 20% Curve shows gain or loss in knowledge 10% retention of curriculum elements. 0% -10% -20% Copyright © 2011 Farallon Risk Group LLC 12
  • 13. Farallon’s Energy Industry References Client References SOW Deliverables Testimonials  CUSTOMER FOCUSED - ENERGY MANAGEMENT GAME (RINGORANG™) • Support Smart Meter Deployments “A Trusted Resource” “Outstanding Results”  ENTERPRISE FOCUSED - NERC CIP RINGORANG™ LEARNING GAME "High Quality Deliverables” • IT Security Plan & Solution Roadmap “Industry Expertise” • IT Security Standards • Information Security Risk Analysis & “Great Reputation” Vulnerability Assessments • Security Architecture & Engineering “Easy to Work With” • Project Portfolio Management Process & “No Surprises” Tools • Applications, Systems, and Project Risk Reviews Copyright © 2011 Farallon Risk Group LLC 13
  • 14. Client References SOW Deliverables Testimonials “Highly Skilled and Proficient” • Breach Emergency Response Team® “A Trusted Resource” • Critical Event Risk Management Program • Information Security Risk Assessment "High Quality Deliverables” “Experts on HIPAA and HITECT Act Requirements” • Incident Investigation Workflow Tools • Breach Notification Workflow Tools “Thought Leaders on Breach • Data Breach Training Exercises Response” “Helped Us Get Our Projects Funded” • Risk Analysis, Risk Assessment & Risk “Farallon Executive Security Management Training Briefings Earned Highest Scores with • Executive “Trusted Advisor” Training our Healthcare Executives” • Computer Forensics “Very detailed SOW’s – easy to understand what we will get” • HIPAA Privacy & Security Policy Updates “Doesn’t Waste our Time” • HITECH Policy & Procedure Updates • BERT® Playbooks on Electronic Data “Don’t Try to Sell us Things We Don’t Breach Need” “Farallon Goes the Extra Mile” • Disaster Recovery (DR( and Business Continuity (BC) Gap Analysis “Farallon’s Executive Influence • DR & BC Plan rewrite Training Series is a Must Requirement for our Information • Joint Commission Audit Preparation Security Officers” Copyright © 2011 Farallon Risk Group LLC 14
  • 15. Contact Information CONTACT Cary E. Sholer Todd Smith President & CEO Sales Manager SALES (925) 209-5141 West Coast Office (Toll free) (209) 648-0805 (877) 881-2378 (Toll free) Cary.Sholer@farallonrisk.com (877) 881-2378 Todd.Smith@farallonrisk.com Copyright © 2011 Farallon Risk Group LLC
  • 17. Farallon’s Risk Management Services Risk Assessments Training Solutions IT Risk IT Privacy & Security Management Compliance Security Controls Critical Event Risk Management Copyright © 2011 Farallon Risk Group LLC 17
  • 18. Risk Assessments Policy Information Risk IT Security Gap Security Assessments Roadmaps Reviews Plans Risk Policies & Risk Investment Analysis Procedures Mitigation Plan • Network • Security Policies • Administrative • IT Security Penetration Test • Privacy Policies Controls Business Plan • Systems • Disaster Recovery • Operational • Security Vulnerability Procedures Controls Investment Scans • Critical Events • Technical Controls Roadmap • Code and Procedures • Third Party • Security Application • Notification Controls Organization Reviews Procedures • Financial Controls Plan Copyright © 2011 Farallon Risk Group LLC 18
  • 19. Critical Event Risk Management CERM Program Black Swan Events Significant Breaches Disaster Recovery Breach Response Copyright © 2011 Farallon Risk Group LLC 19
  • 20. IT Security Services Risk Reduction Cycle Update Train Information Workforce Security & Business Plans Associates Review BERT Security Playbooks Policies & & Corrective Procedures Action Plans Copyright © 2011 Farallon Risk Group LLC 20

Editor's Notes

  1. Speaker NotesPer industry research the knowledge retention gain or loss over a span of 6 weeks using conventional teaching methods, 95% of the knowledge taught is lost. Most learners retain less than 5% of the detailed knowledge provided in conventional education methods. Using Ringorang, we showed most people gained knowledge. Learning games can improved knowledge retention to 50% by using interactive learning games.
  2. Speaker NotesPer industry research the knowledge retention gain or loss over a span of 6 weeks using conventional teaching methods, 95% of the knowledge taught is lost. Most learners retain less than 5% of the detailed knowledge provided in conventional education methods. Using Ringorang, we showed most people gained knowledge. Learning games can improved knowledge retention to 50% by using interactive learning games.
  3. Speaker’s NotesFarallon Risk Group strives to turn every account into a reference account. Our reference include: Our energy references include: Rudiger Wolf – Chief Information Officer, PSE Executive Sponsor for the Ringorang Enterprise Learning GameBarb Padagas – Information Security Risk Manager at Puget Sound EnergyScott Eigehhuis – Information Security Architect at Puget Sound EnergyMarc Fineman – Business Owner, Puget Sound Energy, Ringorang Enterprise Learning Game
  4. Speaker’s NotesFarallon Risk Group strives to turn every account into a reference account. Our healthcare references include: Connie Munson, Project Manager/IS Security, Memorial Health System of Colorado SpringsCarolyn Barton, Swedish Medical Center, Privacy & Compliance OfficerEric Cowperthwaite, Chief Information Security Officer, Providence Health & ServicesDavid Watson, Chief Technology Officer & Chief Operating Officer, MedeAnalyticsTom Legel, Chief Financial Officer, Kootenai Health