This document contains frequently asked questions about an underwater mortgage refinance program. It explains that the program can help homeowners build equity by refinancing underwater mortgages. There are no upfront fees other than an appraisal and credit check. Interest rates are based on credit scores. The program only gets paid if a mortgage is successfully refinanced, so they are motivated to complete deals. The refinance process takes 6-8 weeks. Homeowners should continue making regular mortgage payments.