This certificate verifies that Pervez Engineer worked as a Supervisor in the Housekeeping Department from April 2014 to May 2016 and as a Room Attendant in the Housekeeping Department from May 2013 to April 2014 at the Fairmont Banff Springs Hotel in Banff, Alberta, Canada. Some of Pervez's key responsibilities as Supervisor included cleaning guest rooms, leading and supervising the department, and handling guest concerns. His greatest strengths were reported to be his positivity, respect, integrity, empathy and responsiveness.

1. 405 Spray Avenue
P.O. Box 960
Banff, Alberta
Canada T1L 1J4
TEL 403 762 2211
FAX 403 762 5755
banffsprings@fairmont.com
www.fairmont.com
This is to Certify
that
Pervez Engineer
held the position of
Supervisor in the Housekeeping Department
from April 10, 2014 until May 7, 2016
&
Room Attendant in the Housekeeping Department
from May 7, 2013 until April 9, 2014
at The Fairmont Banff Springs Hotel
Some of Pervez’s key responsibilities, contributions and main achievements
at The Fairmont Banff Springs included:
 Cleaning guestrooms by making beds, changing sheets, dusting, vacuuming, placing furniture to its original position,
attentive to the guest’s belongings by pairing shoes, folding clothes and ensuring that all other personal belongings are
cared for.
 Lead and supervise the day-to-day operation of the department to ensure service standards are followed. Handle
Guest concerns and react quickly, logging and notifying the proper areas. Actively participate in daily briefing, daily
warm up and department meetings. Ensure Room Attendants are informed daily about priorities in their section.
Follow departmental policies and procedures. Report necessary maintenance items. Follow all safety and sanitation
policies
 Some of Pervez’s greatest strengths were his positivity, respect, integrity, and his empathy and responsiveness.
If you have any further questions, please contact the Fairmont Banff Springs Human Resource Department at
403-762-1749.
Angela Summerfeld May 6, 2016
HUMAN RESOURCES COORDINATOR .SIGNATURE DATE