Facility management services in qatar,facility management opportunities qatar ken research

July 2017 Qatar Facilities Management Market Outlook to 2021
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TABLE OF CONTENTS
1. Executive Summary
Market Potential
Qatar Facilities Management Market Segmentation
Competitive Landscape
Future Analysis And Projections
2. Research Methodology
2.1. Market Definitions
2.2. Abbreviations
2.3. Market Size and Modeling
Approach – Market Sizing
Variables (Dependent and Independent)
Multifactor Based Sensitivity Model
Limitations
3. Qatar Facilities Management Market
4. Value Chain Analysis of Qatar Facilities Management Market
5. Qatar Facilities Management Market Size
5.1. By Revenue, 2011-2016
6. Qatar Facilities Management Market Segmentation
6.1. By Hard and Soft Services
6.1.1. By Hard Services (HVAC, Electromechanical Service, Operational and
Maintenance, Fire Safety & Security Systems)
6.1.2. By Soft Services (Housekeeping, Security, Landscape Access, and Other
Business Support Services)
6.2. By Integrated Facilities Services, Bundled Services and Single Services
6.3. By Outsourced and In-House Services
7. Trends and Developments in Qatar Facilities Management Market
7.1. Rising Infrastructural Developments in Qatar
7.2. FM Expo and Trade Fairs In Qatar
7.3. Growing Mergers and Acquisitions in Facilities Management Market to
Expand Service Portfolio
7.4. Green Facilities Management
8. SWOT Analysis for Qatar Facilities Management Market
9. Vendor Selection Criteria in Qatar Facilities management Market
10. Competitive Landscape for Qatar Facilities Management Market
10.1. Market Share of Major Players in Qatar Facilities Management Market
10.2. Company Profiles of Major Players in Qatar Facilities Management
Market

10.2.1. G4S
10.2.2. Maintenance Management Group (MMG)
10.2.3. SNC-Lavalin ProFac Gulf Management LLC (SLPGM)
10.2.4. Rumaillah Facilities Management
10.2.5. CBM Qatar LLC
11. Qatar Facilities Management Market Future Outlook and Projections,
2016 – 2021
11.1. By Hard and Soft Services, 2016-2021
11.2. By Integrated Facilities Services, Single Services and Bundled Services,
2016-2021
11.3. Major Projects in Pipeline which are Expected to Drive Qatar Facilities
Management Market, 2016-2021
12. Analyst Recommendations
13. Macro Economic Factors Impacting Qatar Facilities Management Market
13.1. Hospitality Market in Qatar, 2011-2021
13.2. Construction Industry in Qatar, 2011-2021
13.3. Real Estate Market in Qatar, 2011-2021
13.4. Retail Sector in Qatar, 2011-2021
Disclaimer
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LIST OF FIGURES
Figure 1-1: Flow Chart of Qatar Facility Management Market, 2016
Figure 4-1: Value Chain Analysis of Qatar Facility Management Market
Figure 5-1: Qatar Facility Management Market Size on the Basis of Revenues in USD
Million and Growth Rate in Percentage (%), 2011-2016
Figure 6-1: Qatar Facility Management Market Segmentation by Hard and Soft Services
on the basis of Revenue in Percentage, 2011-2016
Figure 6-2: Qatar Facility Management Market Segmentation by Integrated Services,
Single Services and Bundled services on the Basis of Revenues in Percentage (%), 2011-
2016
Figure 10-1: Market Share of Major Players in Qatar Facility Management Market on the
Basis of Revenue in Percentage (%), 2016
Figure 11-1: Qatar Facility Management Market Future Outlook and Projections on the
basis of Revenues in USD Million and Growth in Percentage, 2016-2021
Figure 11-2: Qatar Facility Management Market Segmentation by Services by Hard
Services & Soft Services on the Basis of Revenues in Percentage, 2016-2021
Figure 11-3: Qatar Facility Management Market Segmentation by Integrated Services,
Bundled Services & Single Services on the Basis of Revenues in Percentage, 2016-2021
Figure 13-1: Hospitality Market in Qatar in USD Billion, 2011-2021
Figure 13-2: Construction Industry in Qatar in USD Billion, 2011-2021
Figure 13-3: Real Estate Market in Qatar in USD Billion, 2011-2021
Figure 13-4: Retail Sector in Qatar in USD Billion, 2011-2021

LIST OF TABLES
Table 2-1: Scope of Services Included in Each Hard Services/ Solution
Table 2-2: Scope of Services Included in Each Soft Services/ Solution
Table 2-3: Correlation Matrix of Qatar Facility Management Market
Table 2-4: Regression Coefficients Output
Table 5-1: Qatar Facility Management Market Size on the Basis of Revenue, 2011-2016
Table 6-1: Qatar Facility Management Market Segmentation by Hard and Soft Services
on the basis of Revenue in USD Million, 2016
Table 6-2: Qatar Facility Management Market Segmentation by Hard and Soft Services
on the basis of Revenue in USD Million, 2011-2016
Table 6-3: Qatar Facility Management Market Segmentation by Hard Services (HVAC,
Electromechanical Services, Operational and Maintenance Services, Fire Safety and
Security Systems) on the basis of Revenue in USD Million, 2016
Table 6-4: Qatar Facility Management Market Segmentation by Hard Services (HVAC,
Electromechanical Services, Operational and Maintenance Services, Fire Safety and
Security Systems) on the basis of Revenue in Percentage, 2016
Table 6-5: Qatar Facility Management Market Segmentation by Soft Services
(Housekeeping, Security, Landscape Access and Others) on the basis of Revenue in
USD Million, 2016
Table 6-6: Qatar Facility Management Market Segmentation by Soft Services
(Housekeeping, Security, Landscape Access and Others) on the basis of Revenue in
Percentage, 2016
Table 6-7: Qatar Facility Management Market Segmentation by Integrated Services,
Single Services and Bundled services on the Basis of Revenues in USD Million, 2016
Single Services and Bundled services on the Basis of Revenues in USD Million, 2011-
2016
Table 6-9: Qatar Facility Management Market Segmentation by Outsourced Services &
In-House Services on the Basis of Revenues in USD Million, 2016
In-House Services on the Basis of Revenues in Percentage (%), 2011-2016
In-House Services on the Basis of Revenues in USD Million, 2011-2016
Table 6-12: Qatar Facility Management Market Segmentation by Sectors (Retail &
Commercial, Residential and Others), 2016
Table 6-13: Qatar Project Completions by Sectors (Retail & Commercial, Hospitality,
Residential and Others) in terms of Value in USD Billion, 2013-2014
Table 6-14: Qatar Project Awarded by Sectors (Oil & Gas, Power & Water Sector,
Buildings, Infrastructure Construction & Industrial Construction ) in terms of Value in
USD Million, 2013-2014
Table 6-15: Major Retail Mall Projects in Qatar, 2011-2017

Table 6-16: Major Infrastructure Projects in Qatar Awarded in 2011-2016
Table 6-17: Major Hotel Projects in Qatar, 2016
Table 7-1: Industry Wise Proposed Projects in Qatar, 2011-2022
Table 7-2: Location, Visitors Profile and Product and Service Profile in Qatar FM Expo
2018
Table 8-1: SWOT Analysis for Qatar Facility Management Market, 2016
Table 9-1: Vendor Selection Criteria in Qatar Facility Management Market
Table 10-1: Market Share of Major Players in Qatar Facility Management Market, 2016
Table 10-2: Company Profile of G4S Including Company Overview, USP, Business
Strategy, Service Portfolio, Catered Sectors, Overall Revenues from Operations and
Number of Employees, 2016
Table 10-3: Company Profile of MMG Including Company Overview, USP, Business
Strategy, Service Portfolio and Clients in Catered Sectors, Overall Revenues from
Operations and Number of Employees, 2016
Table 10-4: Company Profile of SLPGM Including Company Overview, USP, Business
Strategy, Service Portfolio in Catered Sectors, Key Clientele, Overall Revenues from
Operations and Number of Employees, 2016
Table 10-5: Company Profile of Rumaillah Facility Management Including Company
Overview, USP, Business Strategy, Service Portfolio, Key Clients in Catered Sectors,
Overall Revenues from Operations and Number of Employees, 2016
Table 10-6: Company Profile of CBM Qatar LLC Including Company Overview, USP,
Business Strategy, Service Portfolio, Key Clients in Catered Sectors, Overall Revenues
from Operations and Number of Employees, 2016
Table 11-1: Qatar Facility Management Market Future Outlook and Projections, 2016-
2021
Table 11-2: Qatar Facility Management Market Segmentation by Hard Services & Soft
Services on the Basis of Revenues in USD Million, 2016-2021
Bundled Services & Single Services on the Basis of Revenues in USD Million, 2016-2021
Table 11-4: Major Power & Water Desalination Projects Awarded in Qatar, 2016-2030
Table 11-5: Major Oil & Gas Projects Awarded in Qatar, 2016-2030
Table 11-6: Major Building Construction Projects Awarded in Qatar, 2016-2030
Table 11-7: Major Industrial Projects Awarded in Qatar, 2016-2030
Table 11-8: Major Infrastructure Projects Awarded in Qatar, 2016-2030
Table 11-9: Upcoming Major Hotel Projects in Qatar, 2016-2030
Table 12-1: Analyst Recommendations for Qatar Facility Management Market
Table 13-1: Key Developments in the Hospitality Market in Qatar, 2011-2021
Table 13-2: Key Developments in Construction Industry in Qatar, 2011-2021
Table 13-3: Key Developments in Real Estate Market in Qatar, 2011-2021
Table 13-4: Key Developments in Retail Sector in Qatar, 2011-2021

WHAT IS THE POTENTIAL OF QATAR FACILITIES
MANAGEMENT MARKET?
Figure: Qatar Facilities Management Market Size on the Basis of Revenues in
USD Million and Growth Rate in Percentage (%), 2011-2016
2011 2012 2013 2014 2015 2016
USDMillion
12.0%1,600.0
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The advent of latest techniques in
various sectors surged the demand for
facilities services in the country,
wherein market players earned
significant revenues by catering to the
needs of the population through their
portfolio of hard services. Completion
of major infrastructural projects
including the construction of Doha
Central Grand Park in 2011, Museum
of Islamic Art Park in 2012 and
expansion of The Pearl led to the
growth of the facilities management
market between 2011 and 2013 as such
projects required both hard and soft
services for development purposes.
Facilities Management market in
Qatar increased to USD ~ million in
2013 from USD ~ million in 2011 at a
CAGR of ~% during the same period.
Rising share of hard services in the
revenues of the overall market,
typically due to the increasing
demand for HVAC services has been
the major driving factor which has
augmented the growth of facilities
services in Qatar during 2011-2016.
Facilities management market in the
Qatar increased to USD ~ million in
2016 from USD ~ million in 2011,
marking a robust CAGR of ~% during
the same period. Establishment of The
Sheraton Park, Sidra Medical
Research Centre and Western Green
Spine in Doha between 2014 and 2016
raised the demand for facilities
services providers in the country,
which offered manpower and other
technical resources to the developers.
The growing GDP of Qatar made the
country to be positioned among the
top ten fastest growing economies of
the world in 2016. This invited
international players to invest in
various sectors of the nation, thereby
leading to the growth of the overall
facilities management market during
the same period.
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WHICH FACILITIES SERVICE TYPE
GENERATED THE MAXIMUM
REVENUE FOR QATAR FACILITIES
MANAGEMENT MARKET?
Hard services require technical assistance and
expert knowledge of the service providers.
Basic services provided under this segment
include fire safety and security systems
required by all sectors in Qatar, technical
operations and maintenance,
electromechanical services and Heating,
Ventilation and Air Conditioning (HVAC)
services. Since customers have to incur heavy
expenditure for undertaking hard services,
this segment dominated the market with ~%
revenues of facilities management services in
2016.
Soft services which typically include cleaning,
pest control, waste management, landscape
access, archive management and other
housekeeping services, collectively
contributed ~% to the overall market revenues
through soft services in the country. Soft
services are available at a lower price than
hard services due to limited or no
requirements for well trained technicians, thus
limiting the revenues earned by the players in
the facilities management market. Major
players affecting the overall market revenues
by offering soft services in Qatar are G4S and
SNC-Lavalin ProFac Gulf Management LLC.
Table: Qatar Facilities Management Market
Segmentation by Hard and Soft Services on
the basis of Revenue in USD Million, 2011-
2016
Segment 2011 2012 2013 2014 2015 2016
Hard
Services
Soft
Services
Total
WHICH AMONG INTEGRATED,
SINGLE AND BUNDLED SERVICES
HAS THE HIGHEST REVENUE
SHARE IN THE OVERALL MARKET?
Most revenues in the facilities management
market were generated through the integrated
services wherein market players offered
almost all types of facilities services to the
clients. Since prices of collective services are
higher than individual or a combination of few
services, this segment dominated the overall
market with a share of ~% in the revenues in
2016.
Imparting a bundle of either hard services or
soft services to the clients helped the facilities
management company in serving the
customers with the most appropriate services,
thus retaining them to opt other services in the
future. This segment added a share of ~% to
the overall revenues of facilities management
market in 2016.
Offering single facilities service to the
customers restricted the revenue of the players
typically operating under this segment, thus
making single services acquire the least
market share of ~% in the overall revenues in
2016. However, customers preferred single
services from the market players which have
an expertise in providing a particular service,
thereby adding to the revenues of the market
during the same period.
Segmentation by Integrated Services, Single
Services and Bundled services on the Basis of
Revenues in USD Million, 2011-2016
Segment 2011 2012 2013 2014 2015 2016
Integrated
Services
Bundled
Services
Single
Services
Total

WHAT ARE THE MARKET SHARES
OF MAJOR FACILITIES
MANAGEMENT MARKET PLAYERS
COMPETING IN THE MARKET?
Qatar facilities management market was
dominated by G4S, which contributed ~% to
the overall market revenues in 2016. Catering
to a large number of customers through its
specialized manned security services helped
G4S acquire leading position in the market.
Continuous contracts won by the company in
the Real estate sector, which involves larger
area to be covered by the facilities
management service provider, assisted MMG
Qatar in generating significant revenues
during 2016. The company added ~% to the
total revenues of facilities management market
in the country during the same year.
SNC-Lavalin ProFac Gulf Management LLC
(SLPGM) offers a complete set of facilities
services to its clients in the infrastructural
sector. This has been the major driving force
for the augmented revenues of SLPGM, as it
acts as a one-stop-shop for major project
developers in Qatar. The company contributed
USD ~ million to the overall market revenues
in 2016.
Entering into long term tie-ups with its clients
in Qatar helped CBM Qatar add ~% to the pie
of market revenues in 2016. Continuous
renewal of contracts owing to best-in-class
facilities services offered by CBM Qatar
assisted in the increased revenues of the
company overtime. Customized facilities
services to match the needs of the clients were
another important feature that made the
company generate significant revenues during
2016.
Other market players which included
integrated, bundled and single facilities
management service providers in Qatar,
collectively added ~% to the overall market
revenues in 2016.
WHICH AMONG OUTSOURCED
AND IN-HOUSE FACILITIES
SERVICES GENERATED THE
MAXIMUM REVENUE IN QATAR
FACILITIES MANAGEMENT
MARKET?
Outsourced facilities management services
added a significant share to the revenues of
the overall market in 2016. Market players
were able to contribute the majority share of
~% to the facilities management market
revenues during the same period. Outsourced
services typically included hard services,
which are not available with all facilities
management companies. In order to retain the
existing customers and providing them with
all facilities services at a one-stop-shop,
market players collaborated with a third party
to hire resources where the contractor lacked.
Generating a higher profit margin by offering
services from the in-house resources available
with the provider, market players added ~%
share to the overall revenues of facilities
management market in 2016. Offering
particular services in which the company
specializes and limited resources available
with one service provider, restricted the
revenues earned through in-house services,
thus making this segment having a lower
share than the revenues earned through
outsourced services by the market players.
Segmentation by Outsourced Services & In-
House Services on the Basis of Revenues in
Percentage (%), 2011-2016
Segment 2011 2012 2013 2014 2015 2016
Outsourced
Services
In-House
Services
Total

WHAT IS THE EXPECTED FUTURE OUTLOOK FOR QATAR
FACILITIES MANAGEMENT MARKET?
Growth in retail sector due to the development
of shopping complexes and malls in Qatar is
expected to boost the facilities management
market, wherein the requirement for
personnel is anticipated to rise for both
technical and non-technical services. Major
malls which are expected to establish during
the outlook period include Doha Festival City,
Barwa Commercial Avenue, Al Hazm Mall, Al
Mirqab Mall, Doha Mall, North Gate Mall,
Place Vendome and Marina Mall. The
revenues generated by facilities management
market players in Qatar are projected to
augment to USD ~ million by 2021, registering
a CAGR of ~% during the period 2016-2021.
The facilities management market of Qatar is
also projected to grow due to the number of
public infrastructure projects in pipeline,
which are anticipated to raise the service
requirements by all sectors assisting the
developers.
Growing demand for facilities management
by the tourism and hospitality industry of
Qatar is anticipated to fuel revenues
generated by facilities service providers in the
country. FIFA World Cup 2022 in Qatar is
anticipated to be the major reason behind the
expansion of facilities services in the country
in long term. Personnel requirements for
housekeeping, cleaning and other soft
services are expected to increase with more
number of people visiting the country for the
event. The overall revenues from hard
services are anticipated to increase from USD
~ million during 2016 to USD ~ million
during 2021 at a CAGR of ~% between 2016
and 2021.
Since the cost of providing all services is
higher than offering single or a combination
of few services, integrated services are
expected to dominate the market revenues
with a share of ~% in 2021.
Figure: Qatar Facilities Management Market Future Outlook and Projections on the
basis of Revenues in USD Million and Growth in Percentage, 2016-2021
2016 2017 2018 2019 2020 2021
USDMillion

COMPANIES CITED IN THE REPORT
Competitive Landscape
Companies Covered in the
Report
List of Companies
Major Players  G4S
 Maintenance Management Group (MMG)
 SNC-Lavalin ProFac Gulf Management LLC (SLPGM)
 Rumaillah Facilities Management
 CBM Qatar LLC
Table: Company Profile of Major Players including Company Overview, USP, Business
Strategy, Service Portfolio, Key Clients in Catered Sectors, Overall Revenues from
Operations in Qatar and Number of Employees, 2016
Parameter Description
Company Overview
USP
Business Strategy
Service Portfolio
Key Clients in Catered Sectors
Overall Revenues from Operations in Qatar
Number of Employees
KEY FACTORS CONSIDERED IN THE REPORT
• Qatar Facilities Management Market Size By Revenue
• Recent Project launches which have Driven the Market
• Market Segmentation - By Hard and Soft Services; By Integrated Facilities
Services, Single Services and Bundled Services; By Outsourced Services and In-
house Services.
• SWOT Analysis for Qatar Facilities Management Market
• Trends and Developments in Qatar Facilities Management Market
• Market Share of Facilities Management Players
• Company Profiles of Major Facilities Management Market Players
• Future Outlook for Qatar Facilities Management Market
• Analyst Recommendation
• Macro-Economic Factors Impacting Qatar Facilities Management Market

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