Terence Peter Clarke was employed as the Senior IT Manager at Ernst & Young's Bulawayo, Zimbabwe office from 1996 to 2005. His duties included hardware and software support, maintaining the network and servers, data security and backups, and managing the IT department. During his time at Ernst & Young, Clarke performed his duties satisfactorily and was proficient in his job. He was well-liked by colleagues and left the company of his own accord to immigrate to the United Kingdom. The author of the letter highly recommends Clarke as an employee.