C Luisa Bracamonte recommended adopting an Agile development process with an emphasis on Extreme Programming to focus on customer satisfaction and empower developers to respond to changing requirements. This contributed process improvements in project processes, code standards, and measurable pace. Results showed team collaboration promoted communication, design/testing improvements, and customer feedback. An audit found iterative projects delivered software sooner, satisfied more requirements, had higher quality and lower costs with increased productivity and market improvements.

1. Stakeholder Presentation by C Luisa Bracamonte (2011)

2. Recommendations
To adopt Agile Development Process with emphasis in Extreme Programming to:
•Concentrate in customer satisfaction.
•Empower developers to confidently respond to changing customer requirements, even late in the life cycle.
Contributions to Process Improvement
•Extreme Programing Project Process
•Code Standards
•Project Velocity and Measurable Pace
Results
• Promoted team collaboration in 3 main areas: Communication, Design and Testing Process Improvement, and
Customer Feedback.
• Q3 Audit reported 28 iterative projects (1) delivered software 38% sooner; (2) satisfied 75% of requirements; (3)
revealed 10% higher quality levels of online member portals; (4) reduced development cost by 12%; (5) increased
productivity by 17%; (6) increased market improvement by 25%.
Stakeholder Presentation by C Luisa Bracamonte (2011)