Tata Consultancy Services has detailed promotion policies and performance appraisal processes to evaluate employees. Employees are assessed twice a year and also at the end of projects based on a balanced scorecard across financial, customer, internal, and learning/growth metrics. Employees are rated on a 1-5 scale, and those receiving low ratings for two consecutive periods may be exited. Promotions are based on competence and performance. Recognition programs like milestone parties, awards, recommendations, and salary increases are used to motivate high performers. The involvement of senior management and an online system help ensure the processes are objective, transparent, and supported across the large employee base.
This document summarizes Canto's implementation of Salesforce Communities to improve collaboration with customers and partners. It discusses Canto's challenges with a global, indirect customer base and disparate systems. The objectives of the communities implementation are to improve collaboration, facilitate product/service enhancements, stimulate customer collaboration, and provide a single platform for customer/partner interaction. An overview is given of the partner community launch and upcoming customer community pilot and rollout. Examples of community profiles and capabilities are also provided.
ΠΠ΅Π±ΠΈΠ½Π°Ρ "ΠΠ°ΠΏΠΈΡΠ°Π»ΠΈΠ·Π°ΡΠΈΡ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ - ΡΠ°ΡΡΠΈ ΠΈ ΠΏΠΎΠ»ΡΡΠ°ΡΡ Π±ΠΎΠ»ΡΡΠ΅ ΠΏΡΠΈΠ±ΡΠ»ΠΈ" Training Institute - ARB Pro Group
Tata Consultancy Services has detailed promotion policies and performance appraisal processes to evaluate employees. Employees are assessed twice a year and also at the end of projects based on a balanced scorecard across financial, customer, internal, and learning/growth metrics. Employees are rated on a 1-5 scale, and those receiving low ratings for two consecutive periods may be exited. Promotions are based on competence and performance. Recognition programs like milestone parties, awards, recommendations, and salary increases are used to motivate high performers. The involvement of senior management and an online system help ensure the processes are objective, transparent, and supported across the large employee base.
This document summarizes Canto's implementation of Salesforce Communities to improve collaboration with customers and partners. It discusses Canto's challenges with a global, indirect customer base and disparate systems. The objectives of the communities implementation are to improve collaboration, facilitate product/service enhancements, stimulate customer collaboration, and provide a single platform for customer/partner interaction. An overview is given of the partner community launch and upcoming customer community pilot and rollout. Examples of community profiles and capabilities are also provided.
ΠΠ΅Π±ΠΈΠ½Π°Ρ "ΠΠ°ΠΏΠΈΡΠ°Π»ΠΈΠ·Π°ΡΠΈΡ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ - ΡΠ°ΡΡΠΈ ΠΈ ΠΏΠΎΠ»ΡΡΠ°ΡΡ Π±ΠΎΠ»ΡΡΠ΅ ΠΏΡΠΈΠ±ΡΠ»ΠΈ" Training Institute - ARB Pro Group
ΠΠ°ΠΏΠΈΡΠ°Π»ΠΈΠ·Π°ΡΠΈΡ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ: ΡΡΠΎ ΡΡΠΎ ΡΠ°ΠΊΠΎΠ΅ ΠΈ ΠΊΠΎΠ³Π΄Π° ΡΡΠΎ Π΄Π΅ΠΉΡΡΠ²ΠΈΡΠ΅Π»ΡΠ½ΠΎ Π½ΡΠΆΠ½ΠΎ?Training Institute - ARB Pro Group