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Extracting and Ranking Product
Features in Opinion Documents
陈欣,王鹤达,张文昌
•   Retina Display
          •   3-axis gyro & accelerometer
          •   A4 CPU
          •   Multitask
          •   Face Time
          •   iBook


          • Antenna Gate




A Story
• Clearly knowing the response from
            consumers will help company win
            more market share.
          • Consumers could also make correct
            choices when shopping.




Why mining product
features?
• In recent years, opinion mining has been an active research
  area in NLP. The most important problem is to extracting
  features from a corpus.
• HMM, ME, PMI,CRF methods.
• Double Propagation is a state-of-art unsupervised technique
  for solving this problem, though it has its own significant
  limitations.




Recent Research
• Proposed by researchers from
            Illinois University and Zhejiang
            University.
          • Mainly extracts noun
            features, woks well for medium-
            size corpora.
          • No additional resources but initial
            seed opinion lexicon needed.




Double Propagation
 Basic Assumption: Features are nouns/noun phrases and opinion words are
  adjectives.
 Dependency Grammar: Describe the dependency relations between words in a
  sentence, including direct relations(a)(b) and indirect relations(c)(d).




                                                             Opinion


                                        The camera has a good lens.

                                                Class                  Feature



 DP Mechanism
 Non-opinion adjectives may be extracted as opinion words. This will introduce more
  and more noise during the extracting process.
         current
                          +       Noun
          entire



 Some important features do not have opinion words modifying them.


     There is a valley on my mattress.

     No opinion word modified feature




   DP Limitations
Two-Step feature mining method:
 Feature Extraction
   • Double Propagation
   • Part-whole pattern
   • No pattern

 Feature Ranking
   • New angle to solve the noise problem.
   • Use relevance & frequency to rank features.



Proposed Methods
• Three strong clue indicates a correct feature:
     • Modified by multiple opinion words.
     • Could be extracted by multiple part-whole pattern.
     • Combination of the part-whole, no pattern and opinion word
       modification.
• Frequent appearing indicates an important feature.




Ranking Principles
• Feature extraction
  • part-whole relation
  • “no” pattern
• Feature ranking
  • HITS algorithm
  • consider frequency




Process
• Ambiguous / Unambiguous
• Phrase pattern
  • NP + Prep + CP
  • CP + with + NP
  • NP CP or CP NP
• Sentence pattern
  • CP Verb NP




Part-whole relation
• no + features
  • no noise, no indentation
• Exceptions
  • no problem, no offense
  • manually compiled an exception list




“no” Pattern
• HITS Algorithm
  • hub score / authority score
  • iteration to optimize
• Apply HITS Algorithm
  • split feature and feature indicator
  • use directed graph
  • compute feature revelance




Apply HITS Algorithm
•




Feature Ranking
Data Sets    Cars    Mattress   Phone     LCD
# of Sent.   2223    13233      15168     1783


“Cars” and “Mattress”: product review sites.
“Phone” and “LCD”: forum sites.

 Precision@N metric:
 Percentage of correct features that are among
 the top N feature candidates in a ranked list.


   Data Sets & Evaluation Metrics
0.79 0.79
          0.78 0.77
0.8                     0.69 0.68
                      0.68
                            0.66
0.7         0.64
         0.55 0.54
0.6   0.56
                            0.55
0.5                           0.43                      Our Recall
                 0.44
                                                        DP Recall
0.4
                                                        Our Precision
0.3                  0.23                DP Precision
                                        Our Precision   DP Precision
0.2                                   DP Recall
                                     Our Recall




Results of 1000 sentences

Recall & Precision Comparison
0.7 0.7 0.7
                     0.7
                         0.67
       0.69 0.66
 0.7      0.65                0.64
             0.66
                             0.62
0.65
               0.58
 0.6
                           0.56
0.55                         0.52                      Our Recall

 0.5               0.5                                 DP Recall
                    0.42                               Our Precision
0.45                                    DP Precision
                                       Our Precision   DP Precision
 0.4                                 DP Recall
                                    Our Recall




 Results of 2000 sentences

Recall & Precision Comparison
0.65
                   0.66
  0.7     0.67
                               0.64
                             0.62
 0.65
              0.59
                                                     Our Recall
  0.6
                                                     DP Recall
 0.55                                                Our Precision
                     0.51
                        0.48          DP Precision   DP Precision
  0.5                                Our Precision
                                  DP Recall
 0.45                           Our Recall
        Mattress
                   Phone
Results of 3000 sentences

Recall & Precision Comparison
1   0.94
0.9      0.84 0.9
                 0.81
0.8                     0.76   0.76
0.7                       0.64    0.68                   Our Precision
                                                         DP Precision
0.6                                       DP Precision
                                         Our Precision




 Precision at top 50

Ranking Comparison
0.9    0.88
           0.82
              0.85
0.85             0.8
 0.8
0.75                   0.75
                             0.73
  0.7                    0.65 0.68                   Our Precision
0.65                                                 DP Precision
  0.6                                 DP Precision
                                     Our Precision




 Precision at top 100

Ranking Comparison
0.8
0.8                  0.79
              0.75
                                0.76
0.75                    0.71
                                   0.7                    Our Precision
 0.7                                                      DP Precision

                                           DP Precision
0.65
                                         Our Precision
       Cars
                Mattress
                               Phone


 Precision at top 200

Ranking Comparison
• Use part-whole and “no” patterns to increase recall
• Rank extracted feature candidates by feature
  importance, determined by two factors:
  • Feature relevance
  • Feature frequency(HITS was applied)




Conclusion
Thank you

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extracting and ranking product features in opinion documents

  • 1. Extracting and Ranking Product Features in Opinion Documents 陈欣,王鹤达,张文昌
  • 2. Retina Display • 3-axis gyro & accelerometer • A4 CPU • Multitask • Face Time • iBook • Antenna Gate A Story
  • 3. • Clearly knowing the response from consumers will help company win more market share. • Consumers could also make correct choices when shopping. Why mining product features?
  • 4. • In recent years, opinion mining has been an active research area in NLP. The most important problem is to extracting features from a corpus. • HMM, ME, PMI,CRF methods. • Double Propagation is a state-of-art unsupervised technique for solving this problem, though it has its own significant limitations. Recent Research
  • 5. • Proposed by researchers from Illinois University and Zhejiang University. • Mainly extracts noun features, woks well for medium- size corpora. • No additional resources but initial seed opinion lexicon needed. Double Propagation
  • 6.  Basic Assumption: Features are nouns/noun phrases and opinion words are adjectives.  Dependency Grammar: Describe the dependency relations between words in a sentence, including direct relations(a)(b) and indirect relations(c)(d). Opinion The camera has a good lens. Class Feature DP Mechanism
  • 7.  Non-opinion adjectives may be extracted as opinion words. This will introduce more and more noise during the extracting process. current + Noun entire  Some important features do not have opinion words modifying them. There is a valley on my mattress. No opinion word modified feature DP Limitations
  • 8. Two-Step feature mining method:  Feature Extraction • Double Propagation • Part-whole pattern • No pattern  Feature Ranking • New angle to solve the noise problem. • Use relevance & frequency to rank features. Proposed Methods
  • 9. • Three strong clue indicates a correct feature: • Modified by multiple opinion words. • Could be extracted by multiple part-whole pattern. • Combination of the part-whole, no pattern and opinion word modification. • Frequent appearing indicates an important feature. Ranking Principles
  • 10. • Feature extraction • part-whole relation • “no” pattern • Feature ranking • HITS algorithm • consider frequency Process
  • 11. • Ambiguous / Unambiguous • Phrase pattern • NP + Prep + CP • CP + with + NP • NP CP or CP NP • Sentence pattern • CP Verb NP Part-whole relation
  • 12. • no + features • no noise, no indentation • Exceptions • no problem, no offense • manually compiled an exception list “no” Pattern
  • 13. • HITS Algorithm • hub score / authority score • iteration to optimize • Apply HITS Algorithm • split feature and feature indicator • use directed graph • compute feature revelance Apply HITS Algorithm
  • 15. Data Sets Cars Mattress Phone LCD # of Sent. 2223 13233 15168 1783 “Cars” and “Mattress”: product review sites. “Phone” and “LCD”: forum sites. Precision@N metric: Percentage of correct features that are among the top N feature candidates in a ranked list. Data Sets & Evaluation Metrics
  • 16. 0.79 0.79 0.78 0.77 0.8 0.69 0.68 0.68 0.66 0.7 0.64 0.55 0.54 0.6 0.56 0.55 0.5 0.43 Our Recall 0.44 DP Recall 0.4 Our Precision 0.3 0.23 DP Precision Our Precision DP Precision 0.2 DP Recall Our Recall Results of 1000 sentences Recall & Precision Comparison
  • 17. 0.7 0.7 0.7 0.7 0.67 0.69 0.66 0.7 0.65 0.64 0.66 0.62 0.65 0.58 0.6 0.56 0.55 0.52 Our Recall 0.5 0.5 DP Recall 0.42 Our Precision 0.45 DP Precision Our Precision DP Precision 0.4 DP Recall Our Recall Results of 2000 sentences Recall & Precision Comparison
  • 18. 0.65 0.66 0.7 0.67 0.64 0.62 0.65 0.59 Our Recall 0.6 DP Recall 0.55 Our Precision 0.51 0.48 DP Precision DP Precision 0.5 Our Precision DP Recall 0.45 Our Recall Mattress Phone Results of 3000 sentences Recall & Precision Comparison
  • 19. 1 0.94 0.9 0.84 0.9 0.81 0.8 0.76 0.76 0.7 0.64 0.68 Our Precision DP Precision 0.6 DP Precision Our Precision Precision at top 50 Ranking Comparison
  • 20. 0.9 0.88 0.82 0.85 0.85 0.8 0.8 0.75 0.75 0.73 0.7 0.65 0.68 Our Precision 0.65 DP Precision 0.6 DP Precision Our Precision Precision at top 100 Ranking Comparison
  • 21. 0.8 0.8 0.79 0.75 0.76 0.75 0.71 0.7 Our Precision 0.7 DP Precision DP Precision 0.65 Our Precision Cars Mattress Phone Precision at top 200 Ranking Comparison
  • 22. • Use part-whole and “no” patterns to increase recall • Rank extracted feature candidates by feature importance, determined by two factors: • Feature relevance • Feature frequency(HITS was applied) Conclusion