Setting up an Agile Support Center ExpoQA 2014 Bernd Beersma and Erik Bits

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Ever wondered how you can support your Agile and Maintenance teams with testing? Especially test automation and testing of the non functionals? Have a look at our presentation. For information bernd(@)2b4qa.nl

Software

Madrid, 26th to 28th May 2014
Setting up an Agile Support
Center
For Test and
Maintenance
Departments

Madrid, 26th to 28th May 2014
e: bernd.beersma@2b4qa.nl m: +31(0) 6-11010659 tw: @bbeersma

Madrid, 26th to 28th May 2014
e: erik.bits@2b4qa.nl m: +31(0) 6-11738416 tw: @erikbits

Madrid, 26th to 28th May 2014
PLANNED IN PROGRESS DONE
Functionality
vs
Characteristics
Testing vs
Checking
Increasing
Test Effort
Waterfall versus Agile
Waterfall versus
Agile

Madrid, 26th to 28th May 2014
Waterfall versus Agile

Madrid, 26th to 28th May 2014
Waterfall versus Agile
Individuals and
interactions
Over
Working
software
Over
Over
Customer
collaboration
Responding to
change
Over
Process and
tools
Comprehensive
documentation
Contract
negotiation
Following a plan

Madrid, 26th to 28th May 2014
Benefits caused by Agile
Earlier involvement of testers in the
project
Flexible approach
Boundaries between test &
development vanish
Joint quality awareness

Madrid, 26th to 28th May 2014
Risks caused by Agile
Lack of documentation
Changing requirements, flexible approach
Testing ‘what is’ instead of ‘what is expected’
Joint quality responsibility
Focus on functionality
Limited knowledge of test automation
Increasing test effort

Madrid, 26th to 28th May 2014
Increasing test effort

Madrid, 26th to 28th May 2014
1.
2.
3.
4.
5.
Limited knowledge of TA within the teams
Scope creep from ICT & Process to ICT
Increasing test effort
We need test automation
Backlog sprint 1
Focus on functionality

Madrid, 26th to 28th May 2014
Agile Support Center
Iteration 0
Agile Support Center
Sprint 1 Sprint 3Sprint 2
Ticket
Ticket
Maintenance
Departement
Regression Sprint 2
Regression Sprint 1
Checklist
Single Point of Communication (ASC)
TicketsTicketsTickets
Hardening

Madrid, 26th to 28th May 2014
Ticket = mini-testplan

Madrid, 26th to 28th May 2014
PLANNED IN PROGRESS DONE
Functionality
vs
Characteristics
Testing vs
Checking
Increasing
Test Effort
Product Backlog
Waterfall versus
Agile

Madrid, 26th to 28th May 2014
Testing versus Checking

Madrid, 26th to 28th May 2014
Functionality versus characteristics
Functionality is
still important,
Characteristics
are increasingly
important……

Madrid, 26th to 28th May 2014
9126
Maintainability
Portability
Efficiency
Functionality
Reliability
Usability
ISO 9126 -> ISO 25010

Madrid, 26th to 28th May 2014
25010 Maintainability
Portability
Performance
Efficiency
Security
Compatibility
Functional
Suitability
Reliability
Usability
ISO 9126 -> ISO 25010

Madrid, 26th to 28th May 2014
1.
2.
3.
4.
5. Awareness is created, but what about execution?
Not all tests can be automated, still manual tests
Shift from functionality to characteristics
Limited knowledge of characteristics in the teams
Backlog sprint 2
Synchronization between ASC and Scrum team

Madrid, 26th to 28th May 2014
Agile Support Center
SecurityTest Sprint 1 SecurityTest Sprint 2
Performance Test Sprint 1
Tickets
Aut. Regression
Testing
Performance
Testing
Security
Testing
Test
Environment
Other
Agile Support Center
Iteration 0 Sprint 1 Sprint 3Sprint 2
Ticket
Ticket
Maintenance
Departement
Regression Sprint 2
Regression Sprint 1
Checklist
Single Point of Communication (ASC)
TicketsTicketsTickets
Process:
☑ The SPOC brings the
characteristics to the attention
☑ determine initial test capacity
☑ determine initial planning
☑ adjust / calibrate the planning
according to sprint backlogs
☑ Preparation of the detailed
planning based on the Agile
tickets
☑ Periodic evaluation and
adjustment

Madrid, 26th to 28th May 2014
3 Good reasons for an ASC

Madrid, 26th to 28th May 2014
Reuse of
knowledge
Reuse of
Testware
Central
Testware
management
Flexibele
Resourcing
Efficient use of
available time
For Whom (what’s in it for me)?
Reuse of
Tooling

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Setting up an Agile Support Center ExpoQA 2014 Bernd Beersma and Erik Bits

1. Madrid, 26th to 28th May 2014 Setting up an Agile Support Center For Test and Maintenance Departments

2. Madrid, 26th to 28th May 2014 e: bernd.beersma@2b4qa.nl m: +31(0) 6-11010659 tw: @bbeersma

3. Madrid, 26th to 28th May 2014 e: erik.bits@2b4qa.nl m: +31(0) 6-11738416 tw: @erikbits

4. Madrid, 26th to 28th May 2014 PLANNED IN PROGRESS DONE Functionality vs Characteristics Testing vs Checking Increasing Test Effort Waterfall versus Agile Waterfall versus Agile

5. Madrid, 26th to 28th May 2014 Waterfall versus Agile

6. Madrid, 26th to 28th May 2014 Waterfall versus Agile Individuals and interactions Over Working software Over Over Customer collaboration Responding to change Over Process and tools Comprehensive documentation Contract negotiation Following a plan

7. Madrid, 26th to 28th May 2014 Benefits caused by Agile Earlier involvement of testers in the project Flexible approach Boundaries between test & development vanish Joint quality awareness

8. Madrid, 26th to 28th May 2014 Risks caused by Agile Lack of documentation Changing requirements, flexible approach Testing ‘what is’ instead of ‘what is expected’ Joint quality responsibility Focus on functionality Limited knowledge of test automation Increasing test effort

9. Madrid, 26th to 28th May 2014 Increasing test effort

10. Madrid, 26th to 28th May 2014 1. 2. 3. 4. 5. Limited knowledge of TA within the teams Scope creep from ICT & Process to ICT Increasing test effort We need test automation Backlog sprint 1 Focus on functionality

11. Madrid, 26th to 28th May 2014 Agile Support Center Iteration 0 Agile Support Center Sprint 1 Sprint 3Sprint 2 Ticket Ticket Maintenance Departement Regression Sprint 2 Regression Sprint 1 Checklist Single Point of Communication (ASC) TicketsTicketsTickets Hardening

12. Madrid, 26th to 28th May 2014 Ticket = mini-testplan

13. Madrid, 26th to 28th May 2014 Ticket = mini-testplan

14. Madrid, 26th to 28th May 2014 1. 2. 3. 4. 5. Limited knowledge of TA within the teams Scope creep from ICT & Process to ICT Increasing test effort We need test automation Definition of Done Focus on functionality     

15. Madrid, 26th to 28th May 2014 PLANNED IN PROGRESS DONE Functionality vs Characteristics Testing vs Checking Increasing Test Effort Product Backlog Waterfall versus Agile

16. Madrid, 26th to 28th May 2014 Testing versus Checking

17. Madrid, 26th to 28th May 2014 Functionality versus characteristics Functionality is still important, Characteristics are increasingly important……

18. Madrid, 26th to 28th May 2014 9126 Maintainability Portability Efficiency Functionality Reliability Usability ISO 9126 -> ISO 25010

19. Madrid, 26th to 28th May 2014 25010 Maintainability Portability Performance Efficiency Security Compatibility Functional Suitability Reliability Usability ISO 9126 -> ISO 25010

20. Madrid, 26th to 28th May 2014 1. 2. 3. 4. 5. Awareness is created, but what about execution? Not all tests can be automated, still manual tests Shift from functionality to characteristics Limited knowledge of characteristics in the teams Backlog sprint 2 Synchronization between ASC and Scrum team

21. Madrid, 26th to 28th May 2014 Agile Support Center SecurityTest Sprint 1 SecurityTest Sprint 2 Performance Test Sprint 1 Tickets Aut. Regression Testing Performance Testing Security Testing Test Environment Other Agile Support Center Iteration 0 Sprint 1 Sprint 3Sprint 2 Ticket Ticket Maintenance Departement Regression Sprint 2 Regression Sprint 1 Checklist Single Point of Communication (ASC) TicketsTicketsTickets Process: ☑ The SPOC brings the characteristics to the attention ☑ determine initial test capacity ☑ determine initial planning ☑ adjust / calibrate the planning according to sprint backlogs ☑ Preparation of the detailed planning based on the Agile tickets ☑ Periodic evaluation and adjustment

22. Madrid, 26th to 28th May 2014 1. 2. 3. 4. 5. Awareness is created, but what about execution? Not all tests can be automated, still manual tests Shift from functionality to characteristics Limited knowledge of characteristics in the teams Synchronization between ASC and Scrum team      Definition of Done

23. Madrid, 26th to 28th May 2014 PLANNED IN PROGRESS DONE Functionality vs Characteristics Testing vs Checking Increasing Test Effort Product Backlog Waterfall versus Agile

24. Madrid, 26th to 28th May 2014 3 Good reasons for an ASC

25. Madrid, 26th to 28th May 2014 Reuse of knowledge Reuse of Testware Central Testware management Flexibele Resourcing Efficient use of available time For Whom (what’s in it for me)? Reuse of Tooling

26. Madrid, 26th to 28th May 2014

27. Madrid, 26th to 28th May 2014

Setting up an Agile Support Center ExpoQA 2014 Bernd Beersma and Erik Bits

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