Free Cash Flow does have it's Costs

1. Executive Team Management Metrics
Expense Management
Supply Chain Cost Index Operations Cost Index Overhead Cost Index
Purchasing / Procurement Production and Capacity Income Statement
Goals Goals Goals
* Purchase Price/Unit ($) * Backlog (%) * Actual vs. Plan Variance ($/%)
* Reject Rate (%) * Capacity Utilization (%) * Net Sales ($)
* Supplier Timeliness (%) * Systems Up-Time (%) * Operating Profit/EBIT ($/%)
Distribution & Logistics Cost & Quality Mgmt Organization & Staffing
Goals Goals Goals
* Damaged Units (%) * Failure Cost ($) * Avg. Tenure Years (#)
* Distribution Costs ($) * QC Reject Rate (%) * Employee Turnover (%)
* On-Time Delivery (%) * Headcount (#)
* Price/lb./100 miles ($) Prod Develop Milestones
Goals Cost & Quality Mgmt
Inventory Management * Product Development Cost ($) Goals
Goals * Product Dev Lead Time (#) * Failure Cost ($)
* Inventory ($) * Prod Complete by MS (#/%) * QC Reject Rate (%)
* Inventory Days (days/%)
* Inventory Turns (#) Operating Plan Variance Operating Plan Variance
* Product SKUs (#) Goals Goals
* Operating Cost Variance ($/%) * Operating Cost Variance ($/%)
On-Time Delivery * Overhead Cost Variance ($/%) * Overhead Cost Variance ($/%)
Goals * Prod Cost / Sales Ratio (%) * Prod Cost / Sales Ratio (%)
* Avg Lead Time Days (#)
* Avg. Comp Increase (%) Info, Complaints & Claims Benefits
* Compensation Cost ($) Goals Goals
* Complaint Count (#) * Benefit Cost Increases (%)
Info, Complaints & Claims * Failed Orders (#) * Benefit Costs ($)
Goals * Returned Units (#) * Benefit Costs/Payroll (%)
* Complaint Count (#)
* Failed Orders (#) Project / SDLC Mgmt
* Returned Units (#) Goals
* IT Project Completion (%)
Sales Plan Variance * IT Project Lead Times (#)
Goals * IT Project ROI (%)
* Sales Orders ($)
* Sales Plan ($/%) IT Vendor Management
Goals
* IT Contract Cost ($)
* IT Project Completion (%)
* IT Project Lead Time (#)
* IT Vendor On-Time (%)
* SLA Performance (%)
Sales Human Resources Product Development
Customer Service Finance Information Technology
Operations