The document outlines Microsoft's email archiving and retention solutions, emphasizing the challenges posed by increasing data volumes, regulatory compliance, and performance issues with PSTs. It introduces a personal archive feature that integrates with Outlook, providing improved user experience and streamlined administration while reducing costs. Key benefits include easier retention policy management, enhanced search capabilities, and a seamless transition from PSTs to personal archives.

1. Archiving and Retention NameTitleMicrosoft Corporation

2. Archiving and RetentionPart of our larger E2010 compliance story

3. Why Archive E-mail? Key drivers Volume As data volume grows, Outlook performance compromised

4. Mailbox quotas control volume but also encourage PSTs

5. PSTs add to further performance/management issues Retention Compliance adds to volume challenges

6. Regulations mandate specific retention periods for relevant email (SOX = 5 years, SEC rules = 6 years, HIPAA = 5-6 years) Discovery FRCP Amendments place strict timelines on discovery of email

7. Amendments cover all email from all sources, including PSTs

8. Retrieval costs can be HUGE (backup tapes, PSTs) The problems with PSTs Compliance, cost, reliability IT Pro Litigation hold can’t be enforced

9. PSTs cannot be easily discovered

10. Lost laptop results in exposure of PSTs

11. Backup/Recovery cost prohibitiveEnd User Accessible on local machine only

12. Can’t get to PSTs when needed

13. PST corruptions increase on network share

14. As PSTs grow, stability lessens (>5GB)E-mail Archiving Today What customers are telling us Poor User Experience Unfamiliar environment

15. Inability to search and/or access archived content

16. Clunky experience with OLK/OWA add-on Complex Administrative Experience Outlook add-on install/performance issues

17. Separate search/management of primary and archive mailboxes