EXCELLENCE IN CROSS-CULTURAL MEDICAL ASSISTANCE

•Download as PPTX, PDF•

2 likes•187 views

A guide for Doctors and Nurses in multicultural assistance. How to deal with Pain, Illness and Death, Patients and Attendats from different cultures.

Health & Medicine

www.globalmanageronline.com (+57) 312 842 3934
EXCELLENCE IN
CROSS-CULTURAL
MEDICAL
ASSISTANCE

www.globalmanageronline.com (+57) 312 842 3934
PROGRAM GOAL:
Training doctors and
nurses in
Multicultural Skills for
culturally correct
Medical Assistance

www.globalmanageronline.com (+57) 312 842 3934
PROGRAM
JUSTIFICATION

www.globalmanageronline.com (+57) 312 842 3934
of failures in international relationships are
due to cultural missunderstandings
Robert T. Moran

www.globalmanageronline.com (+57) 312 842 3934
2009
•NQF: Cultural Competency Framework.
2010
•NCQA: 5 Multicultural Healthcare Standards.
•MHC: Multicultural Standards and Guidelines.
2011
•JCI: Cultural Competence Standards and Effective Communication
2012
•HRC: Cultural Equality Index.
2013
•USDH: Standards for Culturally and Linguistically Appropriate Service.
2016
•AHRQ: Cultural Competence for Health Insurance
An international trend

www.globalmanageronline.com (+57) 312 842 3934
of hospitals in USA train new employees in
multicultural skills for appropriate medical
attention.

www.globalmanageronline.com (+57) 312 842 3934
Of hospitals in Europe require all their
employees to take cross-cultural service and
communication courses.

www.globalmanageronline.com (+57) 312 842 3934
BENEFITS OF
THE PROGRAM

www.globalmanageronline.com (+57) 312 842 3934
Support Medical Tourism program
as the New Market Entry Strategy
Reduce cultural shock,
number ONE dissatisfaction
factor in International
Assistance

www.globalmanageronline.com (+57) 312 842 3934
Global Manager Consulting
provides Doctors and Nurses with the
neccesary tolos to interact with patients and
familiy members from
any culture

www.globalmanageronline.com (+57) 312 842 3934
SKILLS
PATIENT
MANAGEMENT
ATTENDANT
MANAGEMENT
…with its SPA cross-cultural Training model

www.globalmanageronline.com (+57) 312 842 3934
SPA Multicultural Assistance

www.globalmanageronline.com (+57) 312 842 3934
SPA Multicultural Assistance
SKILLS
CULTURAL
AWARENESS
CULTURAL FILTERS
CROSS-CULTURAL
COMMUNICATION
PATIENT
MANAGEMENT
PAIN EXPRESSION
ACROSS CULTURES
ILLNESS
ACCEPTANCE AND
ADHERENCE TO
TREATMENT
DEATH AND
CULTURAL
RESPONSES
ATTENDANT
MANAGEMENT
FOREIGN
ATTENDAT’S
EXPECTATIONS
FRUSTRATION AND
FEELING OF
HELPLESSNESS

www.globalmanageronline.com (+57) 312 842 3934
PROGRAM
STRUCTURE

www.globalmanageronline.com (+57) 312 842 3934
Module 1: Hcross-cultural Skills
Methodology: 2 courses, 3 workshops
Length: 14 hours
Module 2: Patient Management
Methodology: 1 course, 2 workshops
Length: 6 hours
Module 3: Attendant Management
Methodology: 1 course, 1 workshop
Length: 4 hours
Total Program Length: 24 hours

www.globalmanageronline.com (+57) 312 842 3934
WHO KNOWS OUR JOB

www.globalmanageronline.com (+57) 312 842 3934
Global Manager
CONSULTING
andres.molina@globalmanageronline.com
www.globalmanageronline.com
Tel: (+57) 312 842 3934
@globalmanager1
/global-manager
@globalmanageronline

www.globalmanageronline.com (+57) 312 842 3934
Global Manager
CONSULTING
MULTICULTURAL SYNERGY

Presentation: Leading the Change In Healthcare Education and Delivery: how to surmount the barriers. Presented by: Dalal Haldeman, Senior Vice President, Marketing and Communications, John Hopkins Medicine What does the triple aim really mean and how do we get there? How can strong brands in healthcare influence outcomes, research and patient wellbeing for a healthier future in America and in the world.

Annual Results and Impact Evaluation Workshop for RBF - Day One - Results-Bas...

RBFHealth

Annual Results and Impact Evaluation Workshop for RBF - Day One - Results-Bas...

RBFHealth

Community health data website: Driven by the local needs in British Columbia

The National Collaborating Centre for Methods and Tools

Rural Recruitment and Retention Playbook

Jackson Physician Search

Lois Wessel - Communicating with your Clients

Plain Talk 2015

"Communicating with your Clients: Tools for Health and Social Service Providers" was presented at the Center for Health Literacy Conference 2011: Plain Talk In Complex Times by Lois Wessel, RN, CFNP, Associate Director for Programs, Association of Clinicians for the Underserved. Description: This session will discuss how professionals who interact with clients with limited literacy can make their institution, office setting, forms and face-to-face interactions understandable and welcoming to clients with low health literacy. The session will consider how language, culture and literacy come together and can potentially cause barriers to communication and will look at strategies to prevent and overcome these barriers.

doctHERs for Corporates 1Dr. Iffat Zafar

This presentation provides an overview of communities of practices in healthcare and opportunities to apply them globally using emerging technologies. A community of practice (CoP) is a group of people from a common profession that share knowledge and experiences with each other so that they can grow personally and professionally. CoP often share with each other educational materials and best practices, meet online with peers to discuss the implementation of best practices, and meet regularly with colleagues for consultation and mentoring, and support. Communities of practices can become one of the most important sources of support for professionals and current knowledge. Communities of practice can also help to advance the profession by refining the implementation of best practices to new situations and environments. Communities of practice have expanded significantly in the last decade using online technologies that allow groups to communicate worldwide. This presentation will provide examples of implemented communities of practices, the barriers and facilitators, and opportunities for application using online and mobile technologies.

APO Bangladesh Health System Review (Health in Transition)

Asia Pacific Observatory on Health Systems and Policies (APO)

The health system of Bangladesh has undergone a number of reforms and has established an extensive health service infrastructure in both the public and private sectors during the past four decades. Bangladesh has achieved impressive gains in population health, achieving the Millennium Development Goal 4 target of reducing under-five child mortality by two thirds between 1990 and 2015, and improving other key indicators such as maternal mortality, immunization coverage, and survival rates from malaria, tuberculosis, and diarrhoea diseases.

Re-engaging Patients in Dental Care

CHC Connecticut

The COVID-19 pandemic has created several challenges for our country’s health care infrastructure, and the community health center workforce is no exception. Join us as we describe strategies to get patients back into dental care. Along with these strategies, participants will learn how to recognize challenges in dental practices, as well as how to engage the interdisciplinary care team through role redesign and integration to increase access to comprehensive care.

updated resumeJacqueline Lee Jenkins

Opportunities in Private Healthcare in the GCC

American Hospital Management Company (AHMC)

Sheet1Year of ImplementationStrategies for Implementation and Anti.docx

maoanderton

Sheet1Year of ImplementationStrategies for Implementation and Anticipated ChallengesCLAS StandardYear 1 Year 2Year 3Year 4Year 5123456789101112131415 National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care The National CLAS Standards are intended to advance health equity, improve quality, and help eliminate health care disparities by establishing a blueprint for health and health care organizations to: Principal Standard: 1. Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy, and other communication needs. Governance, Leadership, and Workforce: 2. Advance and sustain organizational governance and leadership that promotes CLAS and health equity through policy, practices, and allocated resources. 3. Recruit, promote, and support a culturally and linguistically diverse governance, leadership, and workforce that are responsive to the population in the service area. 4. Educate and train governance, leadership, and workforce in culturally and linguistically appropriate policies and practices on an ongoing basis. Communication and Language Assistance: 5. Offer language assistance to individuals who have limited English proficiency and/or other communication needs, at no cost to them, to facilitate timely access to all health care and services. 6. Inform all individuals of the availability of language assistance services clearly and in their preferred language, verbally and in writing. 7. Ensure the competence of individuals providing language assistance, recognizing that the use of untrained individuals and/or minors as interpreters should be avoided. 8. Provide easy-to-understand print and multimedia materials and signage in the languages commonly used by the populations in the service area. Engagement, Continuous Improvement, and Accountability: 9. Establish culturally and linguistically appropriate goals, policies, and management accountability, and infuse them throughout the organization’s planning and operations. 10. Conduct ongoing assessments of the organization’s CLAS-related activities and integrate CLAS-related measures into measurement and continuous quality improvement activities. 11. Collect and maintain accurate and reliable demographic data to monitor and evaluate the impact of CLAS on health equity and outcomes and to inform service delivery. 12. Conduct regular assessments of community health assets and needs and use the results to plan and implement services that respond to the cultural and linguistic diversity of populations in the service area. 13. Partner with the community to design, implement, and evaluate policies, practices, and services to ensure cultural and linguistic appropriateness. 14. Create conflict and grievance resolution processes that are culturally and linguistical.

The mHealth + Telehealth World 2014

WorldCongress

Year after year, technology has played a role in changing the way that health care is delivered. Now in 2014, as technology continues to advance, consumers are demanding more convenient and cost effective care through increased use of mHealth and Telehealth. The mHealth + Telehealth World 2014 is must attend event for health care executives interested in learning how to most efficiently utilize Telehealth programs and mHealth practices to improve patient outcomes by promoting interoperability, sustainability, provider interest, and consumer engagement. Hear case studies, understand the ROI, and discuss ways to address critical issues – including licensing and security issues – of digital health practices. http://www.worldcongress.com/events/HL14028/

SSCG UK Africa Healthcare Forum

SSCG Consulting

On Thursday, 25 March 2021, SSCG Consulting hosted a virtual UK - Africa Healthcare Forum to explore and discuss "Investment, Technologies, Digital Health and Partnership Opportunities for Resilient Health Systems , Quality Patient Care and Services " in Africa for UK organisations, companies, investors, entrepreneurs and suppliers. AGENDA: SESSION 1 11:00 - 13:00 GMT Strengthening Africa's Healthcare Systems Resilience and Innovation Strengthening Africa's healthcare systems through partnerships PPPs for resilience Transforming healthcare delivery and collaboration beyond COVID-19 to improve quality care and services Accelerating innovation and healthcare digitalisation to improve access and progress towards universal health coverage (UHC) Strengthening healthcare service delivery performance and quality in Africa Establishing profitable and sustainable UK-Africa healthcare supply chain, investment relations and trade channels. System thinking: Healthcare system engineering, transformation and improvement Innovation and connected healthcare through the crisis Regulatory framework and implementation Investment, Technologies, Digital Health and Partnership Opportunities in respect of Quality Patient Care, Governance, Patient Safety and Experience SESSION 2 13:00 - 15:00 GMT Investment, Financing and Trade Opportunities Healthcare investment, telemedicine and digital health opportunities Investing and financing sustainable healthcare infrastructure, technologies, integrated management systems and pharmaceutical value chain Mobilising adequate funding for health services Opportunities in the private health sector, healthcare tourism and pharmaceutical industry Healthcare infrastructure development and construction projects Healthcare insurance systems

Strategic priorities in Patient Safety

Plan de Calidad para el SNS

Managing Pain, Illness and Death in Multicultural Environments

Andres Molina

China Mining Conference: CHANGING ATTITUDE OF LOCAL COMMUNITIES TOWARDS MININ...

Andres Molina

Similar to EXCELLENCE IN CROSS-CULTURAL MEDICAL ASSISTANCE

Digital Health Agency - Tim Kelsey

EthanFrench1

Digital Health Agency | Tim Kelsey

NACCHOpresentations

FL CHW Coalition poster August 2016brodrgz13

New Requirements And Challenges Joint Commission Cultural Competency Requir...mlw0624

AnnualReport_092215Jeffrey Jalovec

Improving data quality-2015

JLynn Jen Smith

5 - Rural-Proofing-Health - Liam Glynn & Breda Crehan-Roche.pdf

OECDregions

Day 2 Speaker Presentation - Wario Guracha

Tropical Health and Education Trust

C. Godfrey Jacobs Legislative Updates ILSC 2013

SandyPham

Defining Quality of HIV Services for MSM and Transgender Women: Results of a ...

MEASURE Evaluation

Global Medical Staffing New Zealand Addressing the Healthcare Workforce Chall...

Alliance Recruitment Agency - Staffing Agency In California, Esplanade Avenue, Pacifica, CA, USA

Health communities-of-practice-yuri-quintana

Harvard Medical School

APO Bangladesh Health System Review (Health in Transition)

Asia Pacific Observatory on Health Systems and Policies (APO)

Re-engaging Patients in Dental Care

CHC Connecticut

updated resumeJacqueline Lee Jenkins

Opportunities in Private Healthcare in the GCC

American Hospital Management Company (AHMC)

Sheet1Year of ImplementationStrategies for Implementation and Anti.docx

maoanderton

The mHealth + Telehealth World 2014

WorldCongress

SSCG UK Africa Healthcare Forum

SSCG Consulting

Strategic priorities in Patient Safety

Plan de Calidad para el SNS

Similar to EXCELLENCE IN CROSS-CULTURAL MEDICAL ASSISTANCE (20)

Digital Health Agency - Tim Kelsey

Digital Health Agency | Tim Kelsey

FL CHW Coalition poster August 2016

New Requirements And Challenges Joint Commission Cultural Competency Requir...

AnnualReport_092215

Improving data quality-2015

5 - Rural-Proofing-Health - Liam Glynn & Breda Crehan-Roche.pdf

Day 2 Speaker Presentation - Wario Guracha

C. Godfrey Jacobs Legislative Updates ILSC 2013

Defining Quality of HIV Services for MSM and Transgender Women: Results of a ...

Global Medical Staffing New Zealand Addressing the Healthcare Workforce Chall...

Health communities-of-practice-yuri-quintana

APO Bangladesh Health System Review (Health in Transition)

Re-engaging Patients in Dental Care

updated resume

Opportunities in Private Healthcare in the GCC

Sheet1Year of ImplementationStrategies for Implementation and Anti.docx

The mHealth + Telehealth World 2014

SSCG UK Africa Healthcare Forum

Strategic priorities in Patient Safety

Recently uploaded

Cervical & Brachial Plexus By Dr. RIG.pptx

Dr. Rabia Inam Gandapore

Ophthalmology Clinical Tests for OSCE exam

KafrELShiekh University

BENIGN PROSTATIC HYPERPLASIA.BPH. BPHpdf

DR SETH JOTHAM

The prostate is an exocrine gland of the male mammalian reproductive system It is a walnut-sized gland that forms part of the male reproductive system and is located in front of the rectum and just below the urinary bladder Function is to store and secrete a clear, slightly alkaline fluid that constitutes 10-30% of the volume of the seminal fluid that along with the spermatozoa, constitutes semen A healthy human prostate measures (4cm-vertical, by 3cm-horizontal, 2cm ant-post ). It surrounds the urethra just below the urinary bladder. It has anterior, median, posterior and two lateral lobes It’s work is regulated by androgens which are responsible for male sex characteristics Generalised disease of the prostate due to hormonal derangement which leads to non malignant enlargement of the gland (increase in the number of epithelial cells and stromal tissue)to cause compression of the urethra leading to symptoms (LUTS

Maxilla, Mandible & Hyoid Bone & Clinical Correlations by Dr. RIG.pptx

Dr. Rabia Inam Gandapore

The Normal Electrocardiogram - Part I of II

MedicoseAcademics

These lecture slides, by Dr Sidra Arshad, offer a quick overview of physiological basis of a normal electrocardiogram. Learning objectives: 1. Define an electrocardiogram (ECG) and electrocardiography 2. Describe how dipoles generated by the heart produce the waveforms of the ECG 3. Describe the components of a normal electrocardiogram of a typical bipolar leads (limb II) 4. Differentiate between intervals and segments 5. Enlist some common indications for obtaining an ECG Study Resources: 1. Chapter 11, Guyton and Hall Textbook of Medical Physiology, 14th edition 2. Chapter 9, Human Physiology - From Cells to Systems, Lauralee Sherwood, 9th edition 3. Chapter 29, Ganong’s Review of Medical Physiology, 26th edition 4. Electrocardiogram, StatPearls - https://www.ncbi.nlm.nih.gov/books/NBK549803/ 5. ECG in Medical Practice by ABM Abdullah, 4th edition 6. ECG Basics, http://www.nataliescasebook.com/tag/e-c-g-basics

For Better Surat #ℂall #Girl Service ❤85270-49040❤ Surat #ℂall #Girls

Savita Shen $i11

Evaluation of antidepressant activity of clitoris ternatea in animals

Shweta

Surat @ℂall @Girls ꧁❤8527049040❤꧂@ℂall @Girls Service Vip Top Model Safe

Savita Shen $i11

New Directions in Targeted Therapeutic Approaches for Older Adults With Mantl...

i3 Health

i3 Health is pleased to make the speaker slides from this activity available for use as a non-accredited self-study or teaching resource. This slide deck presented by Dr. Kami Maddocks, Professor-Clinical in the Division of Hematology and Associate Division Director for Ambulatory Operations The Ohio State University Comprehensive Cancer Center, will provide insight into new directions in targeted therapeutic approaches for older adults with mantle cell lymphoma. STATEMENT OF NEED Mantle cell lymphoma (MCL) is a rare, aggressive B-cell non-Hodgkin lymphoma (NHL) accounting for 5% to 7% of all lymphomas. Its prognosis ranges from indolent disease that does not require treatment for years to very aggressive disease, which is associated with poor survival (Silkenstedt et al, 2021). Typically, MCL is diagnosed at advanced stage and in older patients who cannot tolerate intensive therapy (NCCN, 2022). Although recent advances have slightly increased remission rates, recurrence and relapse remain very common, leading to a median overall survival between 3 and 6 years (LLS, 2021). Though there are several effective options, progress is still needed towards establishing an accepted frontline approach for MCL (Castellino et al, 2022). Treatment selection and management of MCL are complicated by the heterogeneity of prognosis, advanced age and comorbidities of patients, and lack of an established standard approach for treatment, making it vital that clinicians be familiar with the latest research and advances in this area. In this activity chaired by Michael Wang, MD, Professor in the Department of Lymphoma & Myeloma at MD Anderson Cancer Center, expert faculty will discuss prognostic factors informing treatment, the promising results of recent trials in new therapeutic approaches, and the implications of treatment resistance in therapeutic selection for MCL. Target Audience Hematology/oncology fellows, attending faculty, and other health care professionals involved in the treatment of patients with mantle cell lymphoma (MCL). Learning Objectives 1.) Identify clinical and biological prognostic factors that can guide treatment decision making for older adults with MCL 2.) Evaluate emerging data on targeted therapeutic approaches for treatment-naive and relapsed/refractory MCL and their applicability to older adults 3.) Assess mechanisms of resistance to targeted therapies for MCL and their implications for treatment selection

Knee anatomy and clinical tests 2024.pdf

vimalpl1234

Ocular injury ppt Upendra pal optometrist upums saifai etawah

pal078100

BRACHYTHERAPY OVERVIEW AND APPLICATORS

Krishan Murari

New Drug Discovery and Development .....

NEHA GUPTA

The "New Drug Discovery and Development" process involves the identification, design, testing, and manufacturing of novel pharmaceutical compounds with the aim of introducing new and improved treatments for various medical conditions. This comprehensive endeavor encompasses various stages, including target identification, preclinical studies, clinical trials, regulatory approval, and post-market surveillance. It involves multidisciplinary collaboration among scientists, researchers, clinicians, regulatory experts, and pharmaceutical companies to bring innovative therapies to market and address unmet medical needs.

Superficial & Deep Fascia of the NECK.pptx

Dr. Rabia Inam Gandapore

POST OPERATIVE OLIGURIA and its management

touseefaziz1

ACUTE SCROTUM.....pdf. ACUTE SCROTAL CONDITIOND

DR SETH JOTHAM

Acute scrotum is a general term referring to an emergency condition affecting the contents or the wall of the scrotum. There are a number of conditions that present acutely, predominantly with pain and/or swelling A careful and detailed history and examination, and in some cases, investigations allow differentiation between these diagnoses. A prompt diagnosis is essential as the patient may require urgent surgical intervention Testicular torsion refers to twisting of the spermatic cord, causing ischaemia of the testicle. Testicular torsion results from inadequate fixation of the testis to the tunica vaginalis producing ischemia from reduced arterial inflow and venous outflow obstruction. The prevalence of testicular torsion in adult patients hospitalized with acute scrotal pain is approximately 25 to 50 percent

HOT NEW PRODUCT! BIG SALES FAST SHIPPING NOW FROM CHINA!! EU KU DB BK substit...

GL Anaacs

Contact us if you are interested: Email / Skype : kefaya1771@gmail.com Threema: PXHY5PDH New BATCH Ku !!! MUCH IN DEMAND FAST SALE EVERY BATCH HAPPY GOOD EFFECT BIG BATCH ! Contact me on Threema or skype to start big business!! Hot-sale products: NEW HOT EUTYLONE WHITE CRYSTAL!! 5cl-adba precursor (semi finished ) 5cl-adba raw materials ADBB precursor (semi finished ) ADBB raw materials APVP powder 5fadb/4f-adb Jwh018 / Jwh210 Eutylone crystal Protonitazene (hydrochloride) CAS: 119276-01-6 Flubrotizolam CAS: 57801-95-3 Metonitazene CAS: 14680-51-4 Payment terms: Western Union,MoneyGram,Bitcoin or USDT. Deliver Time: Usually 7-15days Shipping method: FedEx, TNT, DHL,UPS etc.Our deliveries are 100% safe, fast, reliable and discreet. Samples will be sent for your evaluation!If you are interested in, please contact me, let's talk details. We specializes in exporting high quality Research chemical, medical intermediate, Pharmaceutical chemicals and so on. Products are exported to USA, Canada, France, Korea, Japan,Russia, Southeast Asia and other countries.

ARTHROLOGY PPT NCISM SYLLABUS AYURVEDA STUDENTS

Dr. Vinay Pareek

NVBDCP.pptx Nation vector borne disease control program

Sapna Thakur

Alcohol_Dr. Jeenal Mistry MD Pharmacology.pdf

Dr Jeenal Mistry

Ethanol (CH3CH2OH), or beverage alcohol, is a two-carbon alcohol that is rapidly distributed in the body and brain. Ethanol alters many neurochemical systems and has rewarding and addictive properties. It is the oldest recreational drug and likely contributes to more morbidity, mortality, and public health costs than all illicit drugs combined. The 5th edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) integrates alcohol abuse and alcohol dependence into a single disorder called alcohol use disorder (AUD), with mild, moderate, and severe subclassifications (American Psychiatric Association, 2013). In the DSM-5, all types of substance abuse and dependence have been combined into a single substance use disorder (SUD) on a continuum from mild to severe. A diagnosis of AUD requires that at least two of the 11 DSM-5 behaviors be present within a 12-month period (mild AUD: 2–3 criteria; moderate AUD: 4–5 criteria; severe AUD: 6–11 criteria). The four main behavioral effects of AUD are impaired control over drinking, negative social consequences, risky use, and altered physiological effects (tolerance, withdrawal). This chapter presents an overview of the prevalence and harmful consequences of AUD in the U.S., the systemic nature of the disease, neurocircuitry and stages of AUD, comorbidities, fetal alcohol spectrum disorders, genetic risk factors, and pharmacotherapies for AUD.

Recently uploaded (20)

Cervical & Brachial Plexus By Dr. RIG.pptx

Ophthalmology Clinical Tests for OSCE exam

BENIGN PROSTATIC HYPERPLASIA.BPH. BPHpdf

Maxilla, Mandible & Hyoid Bone & Clinical Correlations by Dr. RIG.pptx

The Normal Electrocardiogram - Part I of II

For Better Surat #ℂall #Girl Service ❤85270-49040❤ Surat #ℂall #Girls

Evaluation of antidepressant activity of clitoris ternatea in animals

Surat @ℂall @Girls ꧁❤8527049040❤꧂@ℂall @Girls Service Vip Top Model Safe

New Directions in Targeted Therapeutic Approaches for Older Adults With Mantl...

Knee anatomy and clinical tests 2024.pdf

Ocular injury ppt Upendra pal optometrist upums saifai etawah

BRACHYTHERAPY OVERVIEW AND APPLICATORS

New Drug Discovery and Development .....

Superficial & Deep Fascia of the NECK.pptx

POST OPERATIVE OLIGURIA and its management

ACUTE SCROTUM.....pdf. ACUTE SCROTAL CONDITIOND

HOT NEW PRODUCT! BIG SALES FAST SHIPPING NOW FROM CHINA!! EU KU DB BK substit...

ARTHROLOGY PPT NCISM SYLLABUS AYURVEDA STUDENTS

NVBDCP.pptx Nation vector borne disease control program

Alcohol_Dr. Jeenal Mistry MD Pharmacology.pdf

EXCELLENCE IN CROSS-CULTURAL MEDICAL ASSISTANCE

1. www.globalmanageronline.com (+57) 312 842 3934 EXCELLENCE IN CROSS-CULTURAL MEDICAL ASSISTANCE

2. www.globalmanageronline.com (+57) 312 842 3934 PROGRAM GOAL: Training doctors and nurses in Multicultural Skills for culturally correct Medical Assistance

3. www.globalmanageronline.com (+57) 312 842 3934 PROGRAM JUSTIFICATION

4. www.globalmanageronline.com (+57) 312 842 3934 of failures in international relationships are due to cultural missunderstandings Robert T. Moran

5. www.globalmanageronline.com (+57) 312 842 3934 2009 •NQF: Cultural Competency Framework. 2010 •NCQA: 5 Multicultural Healthcare Standards. •MHC: Multicultural Standards and Guidelines. 2011 •JCI: Cultural Competence Standards and Effective Communication 2012 •HRC: Cultural Equality Index. 2013 •USDH: Standards for Culturally and Linguistically Appropriate Service. 2016 •AHRQ: Cultural Competence for Health Insurance An international trend

6. www.globalmanageronline.com (+57) 312 842 3934 of hospitals in USA train new employees in multicultural skills for appropriate medical attention.

7. www.globalmanageronline.com (+57) 312 842 3934 Of hospitals in Europe require all their employees to take cross-cultural service and communication courses.

8. www.globalmanageronline.com (+57) 312 842 3934 BENEFITS OF THE PROGRAM

9. www.globalmanageronline.com (+57) 312 842 3934 Support Medical Tourism program as the New Market Entry Strategy Reduce cultural shock, number ONE dissatisfaction factor in International Assistance

10. www.globalmanageronline.com (+57) 312 842 3934 Global Manager Consulting provides Doctors and Nurses with the neccesary tolos to interact with patients and familiy members from any culture

11. www.globalmanageronline.com (+57) 312 842 3934 SKILLS PATIENT MANAGEMENT ATTENDANT MANAGEMENT …with its SPA cross-cultural Training model

12. www.globalmanageronline.com (+57) 312 842 3934 SPA Multicultural Assistance

13. www.globalmanageronline.com (+57) 312 842 3934 SPA Multicultural Assistance SKILLS CULTURAL AWARENESS CULTURAL FILTERS CROSS-CULTURAL COMMUNICATION PATIENT MANAGEMENT PAIN EXPRESSION ACROSS CULTURES ILLNESS ACCEPTANCE AND ADHERENCE TO TREATMENT DEATH AND CULTURAL RESPONSES ATTENDANT MANAGEMENT FOREIGN ATTENDAT’S EXPECTATIONS FRUSTRATION AND FEELING OF HELPLESSNESS

14. www.globalmanageronline.com (+57) 312 842 3934 PROGRAM STRUCTURE

15. www.globalmanageronline.com (+57) 312 842 3934 Module 1: Hcross-cultural Skills Methodology: 2 courses, 3 workshops Length: 14 hours Module 2: Patient Management Methodology: 1 course, 2 workshops Length: 6 hours Module 3: Attendant Management Methodology: 1 course, 1 workshop Length: 4 hours Total Program Length: 24 hours

16. www.globalmanageronline.com (+57) 312 842 3934 WHO KNOWS OUR JOB

17. www.globalmanageronline.com (+57) 312 842 3934 WHO KNOWS OUR JOB

18. www.globalmanageronline.com (+57) 312 842 3934 Global Manager CONSULTING andres.molina@globalmanageronline.com www.globalmanageronline.com Tel: (+57) 312 842 3934 @globalmanager1 /global-manager @globalmanageronline

19. www.globalmanageronline.com (+57) 312 842 3934 Global Manager CONSULTING MULTICULTURAL SYNERGY

EXCELLENCE IN CROSS-CULTURAL MEDICAL ASSISTANCE

Recommended

Recommended

More Related Content

Similar to EXCELLENCE IN CROSS-CULTURAL MEDICAL ASSISTANCE

Similar to EXCELLENCE IN CROSS-CULTURAL MEDICAL ASSISTANCE (20)

More from Andres Molina

More from Andres Molina (15)

Recently uploaded

Recently uploaded (20)

EXCELLENCE IN CROSS-CULTURAL MEDICAL ASSISTANCE