The document discusses five key criteria for evaluating subscriber management and billing vendors for cloud businesses: company focus, company stability, proven track record, solution roadmap, and support. It emphasizes that the vendor should have expertise in the domain, a stable financial situation, experience deploying similar solutions, a clear roadmap for enhancements, and dedicated post-implementation support. SURE! is presented as a potential vendor option that meets all five criteria based on its experience in the industry.
Powerful CRM That Drives The Complete Customer Lifecycle. NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including
sales force automation (SFA), marketing automation, customer support and service, and flexible
customization, all in single cloud CRM solution.
Take Care - Retail Enterprise SportswearAtsc Group
Retail Enterprise Solutions Integrates All Of Your Major Business Processes, Which Helps Ensure Consistent Data Across All Your Functional
Departments. Retail Applications Typically Consist Of Modules Such As Marketing And Sales, Point Of Sale, Inventory Control, Purchasing,
Distribution, Human Resources, Payroll, Time Attendance, Finance, And Accounting.
TakeCare An SQL Server 2000/5 Based Integrated Enterprise Information System Designed And Developed By Advanced Turnkey Systems Co,
To Meet The Requirements Of Diverse Market Segments Such As Trading Import / Export Retail / Distribution, Etc.
TakeCare Today Addresses The Critical Needs Of Large Multi Company Organizations In The Middle East.
TakeCare Supports Multi Company / Profit Centers, Multi-Department Cost-Centers Kind Of Organization Structures. TakeCare’s Flexible Design
and Extensive Parameterization Allows It to Cater to Changing Business Requirements. TakeCare’s High Scalability Ensures That the Usage of
the Application Grows with the Growth of the Business.
TakeCare The Best Thing With TakeCare Is That Everything Happens Totally Automatically.
Salesforce and ServiceNow Integration - SynQsivadevaki9
Empower Sales teams to win more deals by Salesforce & ServiceNow integration.
Do this easily using SynQ, the leading integrating platform for ServiceNow
Powerful CRM That Drives The Complete Customer Lifecycle. NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including
sales force automation (SFA), marketing automation, customer support and service, and flexible
customization, all in single cloud CRM solution.
Take Care - Retail Enterprise SportswearAtsc Group
Retail Enterprise Solutions Integrates All Of Your Major Business Processes, Which Helps Ensure Consistent Data Across All Your Functional
Departments. Retail Applications Typically Consist Of Modules Such As Marketing And Sales, Point Of Sale, Inventory Control, Purchasing,
Distribution, Human Resources, Payroll, Time Attendance, Finance, And Accounting.
TakeCare An SQL Server 2000/5 Based Integrated Enterprise Information System Designed And Developed By Advanced Turnkey Systems Co,
To Meet The Requirements Of Diverse Market Segments Such As Trading Import / Export Retail / Distribution, Etc.
TakeCare Today Addresses The Critical Needs Of Large Multi Company Organizations In The Middle East.
TakeCare Supports Multi Company / Profit Centers, Multi-Department Cost-Centers Kind Of Organization Structures. TakeCare’s Flexible Design
and Extensive Parameterization Allows It to Cater to Changing Business Requirements. TakeCare’s High Scalability Ensures That the Usage of
the Application Grows with the Growth of the Business.
TakeCare The Best Thing With TakeCare Is That Everything Happens Totally Automatically.
Salesforce and ServiceNow Integration - SynQsivadevaki9
Empower Sales teams to win more deals by Salesforce & ServiceNow integration.
Do this easily using SynQ, the leading integrating platform for ServiceNow
Take Care - Retail Enterprise Solution - PastryAtsc Group
Retail Enterprise Solutions Integrates All Of Your Major Business Processes, Which Helps Ensure Consistent Data Across All Your Functional
Departments. Retail Applications Typically Consist Of Modules Such As Marketing And Sales, Point Of Sale, Inventory Control, Purchasing,
Distribution, Human Resources, Payroll, Time Attendance, Finance, And Accounting.
TakeCare An SQL Server 2005/8 Based Integrated Enterprise Information System Designed And Developed By Advanced Turnkey Systems Co,
To Meet The Requirements Of Diverse Market Segments Such As Trading Import / Export Retail / Distribution, Etc.
TakeCare Today Addresses The Critical Needs Of Large Multi Company Organizations In The Middle East.
TakeCare Supports Multi Company / Prot Centers, Multi-Department Cost-Centers Kind Of Organization Structures. TakeCare’s Flexible
Design and Extensive Parameterization Allows It to Cater to Changing Business Requirements. TakeCare’s High Scalability Ensures That the
Usage of the Application Grows with the Growth of the Business.
TakeCare The Best Thing With TakeCare Is That Everything Happens Totally Automatically.
Retail Enterprise Solutions Integrates All Of Your Major Business Processes, Which Helps Ensure Consistent Data Across All Your Functional
Departments. Retail Applications Typically Consist Of Modules Such As Marketing And Sales, Point Of Sale, Inventory Control, Purchasing,
Distribution, Human Resources, Payroll, Time Attendance, Finance, And Accounting.
TakeCare An SQL Server 2005/8 Based Integrated Enterprise Information System Designed And Developed By Advanced Turnkey Systems Co,
To Meet The Requirements Of Diverse Market Segments Such As Trading Import / Export Retail / Distribution, Etc.
TakeCare Today Addresses The Critical Needs Of Large Multi Company Organizations In The Middle East.
TakeCare Supports Multi Company / Prot Centers, Multi-Department Cost-Centers Kind Of Organization Structures. TakeCare’s Flexible
Design and Extensive Parameterization Allows It to Cater to Changing Business Requirements. TakeCare’s High Scalability Ensures That the
Usage of the Application Grows with the Growth of the Business.
TakeCare The Best Thing With TakeCare Is That Everything Happens Totally Automatically.
Wavuh is Kenya's most comprehensive CLOUD business software & ERP for SMEs? We're pretty good in CRM, Procurement, Project finance, Manufacturing, HR & Payroll. Visit us for more on this at http://www.wavuh.com
Take Care - Retail Enterprise Solution BakeryAtsc Group
Retail Enterprise Solutions Integrates All Of Your Major Business Processes, Which Helps Ensure Consistent Data Across All Your Functional
Departments. Retail Applications Typically Consist Of Modules Such As Marketing And Sales, Point Of Sale, Inventory Control, Purchasing,
Distribution, Human Resources, Payroll, Time Attendance, Finance, And Accounting.
TakeCare An SQL Server 2005/8 Based Integrated Enterprise Information System Designed And Developed By Advanced Turnkey Systems Co,
To Meet The Requirements Of Diverse Market Segments Such As Trading Import / Export Retail / Distribution, Etc.
TakeCare Today Addresses The Critical Needs Of Large Multi Company Organizations In The Middle East.
TakeCare Supports Multi Company / Prot Centers, Multi-Department Cost-Centers Kind Of Organization Structures. TakeCare’s Flexible
Design and Extensive Parameterization Allows It to Cater to Changing Business Requirements. TakeCare’s High Scalability Ensures That the
Usage of the Application Grows with the Growth of the Business.
TakeCare The Best Thing With TakeCare Is That Everything Happens Totally Automatically.
In the industries like Insurance and Mutual funds, companies invest heavily in building agents pool, train them on the products pretty well and, but miss equipping them with right tools that can help them in serving their Customers anytime anywhere.
There’s another issue in this agency model, as most of the agents are independent/third-party employees, Companies generally have no visibility in the sales pipeline on which agents are working or any way to support them.
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
If you’re looking to streamline sales cycles, increase deal sizes, eliminate risk from your
financial agreements, and improve collaboration between Sales, Finance, Legal, and
Operations, you’ve come to the right place...! Experience the next-generation of Solution platform value vs just looking at CPQ or CLM. In this guide, you will find a step-by-step overview of the Quote-to-Cash process, and the
challenges—and opportunities—of each stage, so you can manage the Quote-to-Cash
process more proactively, and take the steps needed to drive better business results.
Retail Enterprise Solutions Integrates All Of Your Major Business Processes, Which Helps Ensure Consistent Data Across All Your Functional
Departments. Retail Applications Typically Consist Of Modules Such As Marketing And Sales, Point Of Sale, Inventory Control, Purchasing,
Distribution, Human Resources, Payroll, Time Attendance, Finance, And Accounting.
TakeCare An SQL Server 2005/8 Based Integrated Enterprise Information System Designed And Developed By Advanced Turnkey Systems Co,
To Meet The Requirements Of Diverse Market Segments Such As Trading Import / Export Retail / Distribution, Etc.
TakeCare Today Addresses The Critical Needs Of Large Multi Company Organizations In The Middle East.
TakeCare Supports Multi Company / Prot Centers, Multi-Department Cost-Centers Kind Of Organization Structures. TakeCare’s Flexible
Design and Extensive Parameterization Allows It to Cater to Changing Business Requirements. TakeCare’s High Scalability Ensures That the
Usage of the Application Grows with the Growth of the Business.
TakeCare The Best Thing With TakeCare Is That Everything Happens Totally Automatically.
Microsoft dynamic 365 CRM is the best Customer service for making relationship with their customers that helps to the growth of small & medium organizations. For more visit: https://solzit.com/customer-service-crm/
BearingPoint's predictive maintenance approach supports clients to optimize asset availability, reduce failure rates and minimize downtimes. Clients will be able to predict breakdowns and initiate tangible actions to avoid them.
At Gunaatita, we are a trusted Microsoft BizSpark startup end-to-end Software solutions & Web development Company that provides excellent services in Enterprise mobility solutions, Software product engineering, Content Management System, CRM and Mobile applications using Java & .Net Technologies. We are committed to provide great value to our customers as a trusted offshore partner with our experience and expertise in cutting edge technology and highly process oriented execution.
Our main services include:
. Website Design and Development
. Enterprise Portal Development
. Mobile App Development (Android)
. E-commerce Solutions
. Service API development
Take Care - Retail Enterprise Solution - PastryAtsc Group
Retail Enterprise Solutions Integrates All Of Your Major Business Processes, Which Helps Ensure Consistent Data Across All Your Functional
Departments. Retail Applications Typically Consist Of Modules Such As Marketing And Sales, Point Of Sale, Inventory Control, Purchasing,
Distribution, Human Resources, Payroll, Time Attendance, Finance, And Accounting.
TakeCare An SQL Server 2005/8 Based Integrated Enterprise Information System Designed And Developed By Advanced Turnkey Systems Co,
To Meet The Requirements Of Diverse Market Segments Such As Trading Import / Export Retail / Distribution, Etc.
TakeCare Today Addresses The Critical Needs Of Large Multi Company Organizations In The Middle East.
TakeCare Supports Multi Company / Prot Centers, Multi-Department Cost-Centers Kind Of Organization Structures. TakeCare’s Flexible
Design and Extensive Parameterization Allows It to Cater to Changing Business Requirements. TakeCare’s High Scalability Ensures That the
Usage of the Application Grows with the Growth of the Business.
TakeCare The Best Thing With TakeCare Is That Everything Happens Totally Automatically.
Retail Enterprise Solutions Integrates All Of Your Major Business Processes, Which Helps Ensure Consistent Data Across All Your Functional
Departments. Retail Applications Typically Consist Of Modules Such As Marketing And Sales, Point Of Sale, Inventory Control, Purchasing,
Distribution, Human Resources, Payroll, Time Attendance, Finance, And Accounting.
TakeCare An SQL Server 2005/8 Based Integrated Enterprise Information System Designed And Developed By Advanced Turnkey Systems Co,
To Meet The Requirements Of Diverse Market Segments Such As Trading Import / Export Retail / Distribution, Etc.
TakeCare Today Addresses The Critical Needs Of Large Multi Company Organizations In The Middle East.
TakeCare Supports Multi Company / Prot Centers, Multi-Department Cost-Centers Kind Of Organization Structures. TakeCare’s Flexible
Design and Extensive Parameterization Allows It to Cater to Changing Business Requirements. TakeCare’s High Scalability Ensures That the
Usage of the Application Grows with the Growth of the Business.
TakeCare The Best Thing With TakeCare Is That Everything Happens Totally Automatically.
Wavuh is Kenya's most comprehensive CLOUD business software & ERP for SMEs? We're pretty good in CRM, Procurement, Project finance, Manufacturing, HR & Payroll. Visit us for more on this at http://www.wavuh.com
Take Care - Retail Enterprise Solution BakeryAtsc Group
Retail Enterprise Solutions Integrates All Of Your Major Business Processes, Which Helps Ensure Consistent Data Across All Your Functional
Departments. Retail Applications Typically Consist Of Modules Such As Marketing And Sales, Point Of Sale, Inventory Control, Purchasing,
Distribution, Human Resources, Payroll, Time Attendance, Finance, And Accounting.
TakeCare An SQL Server 2005/8 Based Integrated Enterprise Information System Designed And Developed By Advanced Turnkey Systems Co,
To Meet The Requirements Of Diverse Market Segments Such As Trading Import / Export Retail / Distribution, Etc.
TakeCare Today Addresses The Critical Needs Of Large Multi Company Organizations In The Middle East.
TakeCare Supports Multi Company / Prot Centers, Multi-Department Cost-Centers Kind Of Organization Structures. TakeCare’s Flexible
Design and Extensive Parameterization Allows It to Cater to Changing Business Requirements. TakeCare’s High Scalability Ensures That the
Usage of the Application Grows with the Growth of the Business.
TakeCare The Best Thing With TakeCare Is That Everything Happens Totally Automatically.
In the industries like Insurance and Mutual funds, companies invest heavily in building agents pool, train them on the products pretty well and, but miss equipping them with right tools that can help them in serving their Customers anytime anywhere.
There’s another issue in this agency model, as most of the agents are independent/third-party employees, Companies generally have no visibility in the sales pipeline on which agents are working or any way to support them.
Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.
If you’re looking to streamline sales cycles, increase deal sizes, eliminate risk from your
financial agreements, and improve collaboration between Sales, Finance, Legal, and
Operations, you’ve come to the right place...! Experience the next-generation of Solution platform value vs just looking at CPQ or CLM. In this guide, you will find a step-by-step overview of the Quote-to-Cash process, and the
challenges—and opportunities—of each stage, so you can manage the Quote-to-Cash
process more proactively, and take the steps needed to drive better business results.
Retail Enterprise Solutions Integrates All Of Your Major Business Processes, Which Helps Ensure Consistent Data Across All Your Functional
Departments. Retail Applications Typically Consist Of Modules Such As Marketing And Sales, Point Of Sale, Inventory Control, Purchasing,
Distribution, Human Resources, Payroll, Time Attendance, Finance, And Accounting.
TakeCare An SQL Server 2005/8 Based Integrated Enterprise Information System Designed And Developed By Advanced Turnkey Systems Co,
To Meet The Requirements Of Diverse Market Segments Such As Trading Import / Export Retail / Distribution, Etc.
TakeCare Today Addresses The Critical Needs Of Large Multi Company Organizations In The Middle East.
TakeCare Supports Multi Company / Prot Centers, Multi-Department Cost-Centers Kind Of Organization Structures. TakeCare’s Flexible
Design and Extensive Parameterization Allows It to Cater to Changing Business Requirements. TakeCare’s High Scalability Ensures That the
Usage of the Application Grows with the Growth of the Business.
TakeCare The Best Thing With TakeCare Is That Everything Happens Totally Automatically.
Microsoft dynamic 365 CRM is the best Customer service for making relationship with their customers that helps to the growth of small & medium organizations. For more visit: https://solzit.com/customer-service-crm/
BearingPoint's predictive maintenance approach supports clients to optimize asset availability, reduce failure rates and minimize downtimes. Clients will be able to predict breakdowns and initiate tangible actions to avoid them.
At Gunaatita, we are a trusted Microsoft BizSpark startup end-to-end Software solutions & Web development Company that provides excellent services in Enterprise mobility solutions, Software product engineering, Content Management System, CRM and Mobile applications using Java & .Net Technologies. We are committed to provide great value to our customers as a trusted offshore partner with our experience and expertise in cutting edge technology and highly process oriented execution.
Our main services include:
. Website Design and Development
. Enterprise Portal Development
. Mobile App Development (Android)
. E-commerce Solutions
. Service API development
Uncovering ServiceNow CSM A Detailed Synopsis.pdfAelum Consulting
ServiceNow CSM emerges as a vital solution in the new customer service landscape. Its multiple functions, ranging from a single customer perspective to automation and analytics, enable organizations to outperform their customers. In today's competitive market, enterprises may simplify processes, improve customer happiness, and pave the route for long-term company success by using the capabilities of ServiceNow CSM.
Implementing ServiceNow CSM to Reinvent Customer Service.pdfAelum Consulting
ServiceNow CSM is more than just a software solution; it's a full framework for optimizing and centralizing customer service operations. It enables firms to optimize procedures, capitalize on data-driven insights, and establish long-term customer connections. Customers now want more than simply products or services; they want experiences that are smooth, customized, and quick. ServiceNow CSM is at the forefront of this change, redefining how organizations interact with and support their customers.
Choosing The Top Recurring Billing Software A.pdfInvoicera
Recurring billing software provide their clients with subscription-based products or services. It deals with the whole subscription process, from customer activation to billing and revenue recognition.
The software you choose should ideally support diverse billing models, automatic invoicing, and card payments facilitation.
Ensure the software can scale as the business grows and the number of transactions increases. Make sure you can integrate it with the CRMs and the accounting software.
Search for customer friendly interfaces and self-service portals that give the customers a great experience. Reliable customer support is crucial for both implementation and ongoing maintenance.
Continuous Revenue A Guide to Choosing Recurring Billing Software.pdfInvoicera
Struggling With Inconsistent Cash Flow In Your Subscription Business?
73% of businesses using recurring billing solutions like Invoicera report a significant reduction in payment delays.
Webinar: Optimize SAP Parts Inventory and Make Your Service Contracts ProfitableAPPSeCONNECT
Industry verticals such as #manufacturing and #distribution cannot thrive without a capable customer service function.
The processes involved include diligent management of inventory, service contracts, deferred billing / incoming payments, warranty tracking, effective handling of service calls and dispatch board.
ECS, an APPSeCONNECT partner, has recently devised the ProcECS Engine that resides within SAP. The solution not only helps businesses manage the above processes within #SAP but also enables users to drive productivity and visualize data, based on their organization’s unique workflow. Organizations can grow revenues and increase their bottom-line performance by preventing revenue leaks and expanding service offerings in a way backed by data.
Here's the #Webinar Presentation to get a better understanding on the subject!
Identify emerging trends in defects to reduce warranty and recall
costs, maintain brand strength, and improve customer loyalty
Manufacturers, on an average, spend as high as 2.5% to 8% of their revenue on warranty costs. Best in class
manufacturers have been able to achieve warranty spends as low as 0.5%, underlining the tremendous potential for
cost reduction in business operations - from efficient process management as well as product quality improvement.
Majority of manufacturing companies limit their warranty business intelligence to historical reporting needs.
Manufacturers need robust technology that can monitor & report, provide timely alerts on critical warranty parameters,
predict warranty patterns and improve the analysis of scenarios under different warranty conditions. Presenting
Sailotech’s Warranty Analytics Solution - a rapid deployment, quick returns remedy to current business challenges.
Warranty Analytics solutions use to discover hidden trends in warranty and service records to more quickly identify the
emergence of previously unknown defects. Sailotech can transform data into insights to help you proactively address
your brand equity resulting from product defects while balancing customer satisfaction with profitability.
Maximise business benefits with sap subscription billing and revenue managementAcuitiLabs
While you choose SAP Billing and Revenue Innovation Management Solution for your business, you get the advantage of monetizing subscription and usage-based business models with agility and with advanced capabilities like revenue management and recurring billing. For service, details visit www.acuitilabs.co.uk
How a CRM Consulting Services Firm Supports Successful CRM ImplementationThinkCap Advisors LLP
Successful implementation of a CRM system requires more than just purchasing software; it requires process alignment, strategic planning, customization, and ongoing support for:
• attunement to changes in business processes
• integrations with new systems
• continuous user adoption
This is where a CRM consulting services firm comes into play, providing the expertise and guidance needed to ensure a seamless and effective CRM implementation.
Why Should SMEs Use CRM & Workflow Management Systems_.pptxXapsys CRM Software
Small and medium-sized enterprises (SMEs) can greatly benefit from implementing Customer Relationship Management (CRM) and Workflow Management Systems (WMS). CRM helps SMEs organize and manage their interactions with customers and clients, providing a centralized view of customer data and interactions. This allows for better customer service and increased sales opportunities. Workflow System streamlines and automates repetitive tasks, freeing up time and resources for more strategic activities. Both CRM and workflow management system also provide valuable insights into business operations, enabling SMEs to make informed decisions and improve their overall performance. In short, CRM and workflow automation software can help SMEs improve customer relationships, increase efficiency, and drive business growth.
Ikyam is an SAP partner with a decade-long experience in driving businesses toward automation and digital resilience. As a concept-oriented organization with 2 major lines of business - ERP services and Product innovations, we add value at every stage of your business. Strategize, Transform, Adopt, Realize, Sustain (START): These are the core principles that drive Ikyam’s intelligent solutions.
We follow a mission-driven, customer-centric, comprehensive approach to deliver exceptional experiences to customers and partners. reliable partner for organizations seeking digital transformation solutions. Ikyam demonstrates a deep understanding of the importance of delivering tangible business outcomes. Our solutions showcase our ability to tailor solutions to specific market requirements. Our consulting-led digital transformation approach with a focus on converting challenges to opportunities sets us apart as a trusted partner for businesses.
Website
http://www.ikyam.com
Phone
9844429118Phone number is 9844429118
Industry
IT Services and IT Consulting
Company size
51-200 employees
113 on LinkedIn
Includes members with current employer listed as IKYAM Solutions, including part-time roles.
Headquarters
Bengalore, Karnataka
Founded
2013
Specialties
SAP Business One, SAP HANA, ERP Solutions, Analytics, Business Intelligence, Data Visualization, SAP ByD, S4HANA, SAP, SAP Solutions, SAP Partner, SAP Silver Partner, ERP Application, Enterprise Solutions, Agile, Agility, User Experience, Digital Experience, SAP ERP, and SAP B1
1. A
product
Are you clear about your evaluation criteria for choosing
a Billing and Subscriber Management system for your
Datacenter?
SURE! presents five pivotal points that will help you ‘zero
in’ on the right fit for your subscription business to
provide enhanced customer experience to stay ahead of
the game.
Evaluating a
Subscriber Management
Billing Vendor
for Cloud Businesses
As used in this document, SURE! is a Magnaquest Product. Please visit for a detailed description of thewww.experiencesure.com
end to end Subscription Life cycle Management suite. Please visit for a detailed corporate profile.www.magnaquest.com
Company
Focus
Company
Stability
Proven Track
Record
Solution
Roadmap
Support
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2. It is important for Datacenters to have a Subscriber Management and Billing system that is capable of Service ful ilment
and Orchestration to automate their businesses in order to stay ahead of competition. Hence, it is of utmost importance
to choose the right system from various solutions available in the market. Datacenters should have a clear
understanding of their businesses and choose a system which its their business model.
Evaluating a Subscriber Management Billing Vendor
for Cloud Businesses
Company Focus
Company Stability
Proven Track Record
Solution Roadmap
Support
From our experience of being in the Cloud industry for 5 years and having worked with several Industry leading
Datacenters we believe that a billing vendor should be evaluated on the following criteria:
Company Focus
The vendor providing the solution should have a clear domain understanding and focus in order to
accommodate the changing needs of the service provider to come up with faster and quality solutions. SURE! has
evolved and adapted to changing industry needs from being a Billing and Subscriber Management (BSM)
solutions provider for enterprises to a rapidly adapting BSM service provider for Cloud businesses. The ability to
be at both ends of the spectrum enabled SURE! to support the business plans of our existing customers and meet
the requirements of newer service providers in addition. SURE! with its con igurable and modular nature can
hence it into any mould owing to the experience we gathered across implementations.
Company Stability
As a service provider, you should be inancially stable and have steady growth so that you can stay ahead of the
game for years to come. This a pivotal factor, because a lull in business growth could mean not having support for
your BSS, leave alone simple product support.
Proven Track Record
As a service provider, you should have a proven track record in having deployed solutions across similar
business models in your domain. This will enable the vendor to understand your business well and provide the
right solution. SURE! for Cloud businesses is deployed at over 40 customer sites globally covering multiple
business models across multiple networks. From this experience, SURE! has gained specialized domain
knowledge and has incorporated the industry's best business practices in the context of Billing and Subscriber
Management. SURE! has adopted multiple implementation models owing to their experience to deliver simple,
qualitative, quanti iable and effective solutions at a much faster rate.
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3. Evaluating a Subscriber Management Billing Vendor for Cloud Businesses
Solution Roadmap
Roadmap design is critical to make sure that the solution deployed is continuously enhanced that makes it up-to-
date with respect to market and trends. Again the enhancement which needs to be performed in the solution has
to be carried out in smaller units to avoid the impact that can result in the production environments of service
providers. At SURE!, the solution road map is re ined periodically, to suit the changing industry trends that can
be made bene icial to service providers. SURE! also has a sharp customer-speci ic focus wherein customer-
centric teams ensure speci ic application patches and routine updates are performed. Such updates are
typically performed once a month based on features added or bug ixes required. We perform minor product
releases every quarter and major releases half yearly which are driven by the roadmap.
While the core business components in SURE! are developed and deployed on Microsoft technologies, the
interfacing components such as provisioning & mediation adapters and rating components are developed on
the Java technology, which makes the solution both presentable as well as seamless in an ecosystem in addition
to being modular. It is our continuous research and focus, which has enabled the Product to grow as per the
needs and requirements in the market without the product getting obsolete
Support
The vendor should provide dedicated post-warranty onsite / offsite maintenance support. At SURE!, we
maintain a dedicated on-site and off-site team during implementation and maintenance phases for each client.
This will ensure that our solution consistently meets the ongoing needs of the client. We provide support on-call,
email and MICS (MagnaQuest Issue Coordination System). Also, we provide all the release upgrades under the
annual maintenance contract.
Solution Evaluation
The Datacenters should look at a solution that suits their business model. In a nutshell, an ideal customer management
and billing solution should:
Integrate seamlessly with 3rd party systems to automate provisioning of services and subsequent orchestration
Support the service providers' business plans via proper customer management, catalogue management, associated
rating and billing and reporting requirements along with a robust solution to support the growing subscriber base
Be lexible to dynamically changing business needs by incorporating the business rules by con igurations and
suggesting improvements using the product features.
Support additional revenue streams by deploying newer models faster and testing the same on the ly against
available data.
How SURE! Is the Best Choice?
SURE!, the Customer Management and Billing solution from Magnaquest is one such solution which suits the industry
requirements of Datacenters . It has been deployed at several datacenters to manage their subscription information,
billing, metering, rating, partner settlements and inventory operations. The recent success of being chosen by one of the
industry leading Datacenters has strengthened the fact that it best suits the current Datacenter industry.
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