The document summarizes an internship from August to October 2015 at Popular Seguros, the insurance division of Bank Popular in Portugal. The internship involved analyzing multi-risk insurance products to ensure tariffs were profitable, improve the bonus-malus discount matrix, identify loss-making policies and fraud, and analyze claims using different methodologies. Presenting results to management at the end of the internship. The analysis benefited the company by identifying policies with incorrect submissions, unfair premiums, fraud, high accident rates, and issues with the bonus-malus discount levels.

1. AUG. 2015 – October 2015 Non-Life Insurance “Popular Seguros”, Bank Popular, [Portugal]
Description
 Ensuring that the applied tariff
was profitable to the company
in multi risk insurance products;
 Improved the discount and
penalize levels of bonus-malus
matrix of the company.
 Identify the policies that that
give losses to the company.
 Identify fraud policies.
 Claim analysis in multi-risk
products.
 Analyze and calculate the claim
provision using Chain Ladder
and Bootstrap methodologies
 Presenting results to
administration team at the end
of internship.
This was my first contact to an insurance business and after finishing it I gain a lot of
experience because in real world the analysis is not so linear as how we are taught and we
need to look deeper to the company products in order to understand the results that we get
form our analysis. At the end of internship the company benefit from my analysis because I
identified:
 Many policies that were wrongly submitted;
 Products that had unfair premiums;
 Fraud policies;
 High accident rate policies;
 Accumulation in Bonus-Malus high discount levels, which lowers average premium.