To manage an Etihad Airways booking, customers can log in to their account on the Etihad website or mobile app. They can then view and modify booking details such as flight dates and adding extra services. Changes can be made, such as modifying dates subject to availability and applicable fees. Customers can also cancel their booking if needed, with refund policies varying depending on the ticket type and time of cancellation.

1. STEPS TO MANAGE
BOOKING IN ETIHAD
+1(808) 865–5155

2. Accessing the Etihad Website or Mobile App
Logging In
Retrieve Your Booking
Retrieve Your Booking
View and Modify Booking Details
Changing Your Flight Dates
Adding Extra Services
Etihad Manage Booking

3. To begin managing your booking, open your web browser or
the Etihad Airways mobile app. The website's intuitive
design ensures you can easily navigate to the necessary
pages, while the mobile app offers the convenience of
managing your booking on the go.
If you have an existing Etihad Guest account, log in with
your credentials. If not, you can proceed as a guest or
sign up for an account to access additional benefits and
personalized services.
Upon logging in, locate the "Manage Booking" section on
the website's homepage or the mobile app's main menu.
Enter your booking reference number and last name to
retrieve your itinerary. Alternatively, you can log in to
your Etihad Guest account, where your bookings will be
listed.

4. Once your booking is displayed, you can view the essential
details, such as your flight itinerary, seat selection, meal
preferences, and baggage allowance. If you wish to make
changes, click on the relevant options to modify your flight
dates, add extra services, upgrade your seat, or request
special assistance.
If your travel plans change, Etihad allows you to modify
your flight dates and destination, subject to availability
and fare conditions. Follow the on-screen instructions to
select new dates and confirm the changes. Keep in mind
that fare differences, taxes, and fees may apply.
Etihad offers various extra services to enhance your
travel experience. These services may include reserving
your preferred seat, pre-ordering special meals, booking
chauffeur service, or upgrading to a higher cabin class.
Select the services you need, review the cost, and proceed
with the payment.

5. In the unfortunate event that you need to cancel your
flight, navigate to the cancellation option in the "Manage
Booking" section. Etihad's cancellation policy applies, and
the refund amount will depend on the fare type and the
time remaining until the departure date.
Etihad's cancellation policy varies depending on the fare
class and the time of cancellation. Here are the key points
to consider:
If you have purchased a refundable ticket, you are eligible
for a full or partial refund upon cancellation. The amount
refunded will depend on the fare rules and the time of
cancellation.
Non-refundable tickets do not qualify for a cash refund
upon cancellation. However, you may be eligible for an
Etihad Travel Voucher or a ticket change for future
travel, subject to applicable fees and fare differences.

6. THANK YOU