Eric Luan has a 3.93 GPA as a Supply Chain and Information Systems major at Penn State University. He has worked as a representative for Rayonier Matariki Forest in New Zealand where he improved recruitment and identified $3 million in cost reductions. Luan also worked at Team Blue Car Wash where he ensured high quality customer service. On campus, he cofounded and led the Chinese International Culture Communication Association, growing membership from 5 to over 60. As president of the Penn State Chinese Workout Club, he recruited new members and organized trips, growing the club from 3 to over 50 members.
Measuring Success: The Balanced Scorecard Approach - Clara Wong - SASSY 2014TEDx Adventure Catalyst
Presented at the 2014 Student Affairs and Services Symposium at York University. The Division of Students at York University has a strategic goal to create a data-informed and measurement-managed environment. With the launch of our 5-year strategic plan in March 2013, we adopted the balanced scorecard approach to translate our strategy into measurable terms and to monitor and evaluate our progress to drive performance for success.
Presentation delivered by Douglas Dickson, City of Glasgow College, Head of Performance, as part of an MIS Development Network event held at College Development Network.
Measuring Success: The Balanced Scorecard Approach - Clara Wong - SASSY 2014TEDx Adventure Catalyst
Presented at the 2014 Student Affairs and Services Symposium at York University. The Division of Students at York University has a strategic goal to create a data-informed and measurement-managed environment. With the launch of our 5-year strategic plan in March 2013, we adopted the balanced scorecard approach to translate our strategy into measurable terms and to monitor and evaluate our progress to drive performance for success.
Presentation delivered by Douglas Dickson, City of Glasgow College, Head of Performance, as part of an MIS Development Network event held at College Development Network.
Patrick Gilbert's Resume - Marketing professional with experience in finance, economics, retail, and nonprofits. Penn State alumni, passionate about philanthropy, and a student of inbound marketing theory.
Patrick Gilbert's Resume - Marketing professional with experience in finance, economics, retail, and nonprofits. Penn State alumni, passionate about philanthropy, and a student of inbound marketing theory.
1. Eric Luan
814- 441- 9751 Tql5265@gmail.com
300 Waupelani Dr. Apt. 1086, State College, PA, 16801
EDUCATION
The Pennsylvania State University University Park, PA
Smeal College of Business Expected May 2017
Bachelor of Science: Supply Chain and Information System Major GPA: 3.93/4.0
Dean’s list 6/6 semesters Cumulative GPA: 3.76/4.0
WORK EXPERIENCE
Rayonier Matariki Forest New Zealand Auckland, NZ
Representative Summer 2016
• Managed the relationship with regional purchasing agents to ensure timely weekly shipments while
maximizing overall profits
• Planned the arrangement of goods during shipment in order to meet country-specific regulations
• Designed a recruiting program to improve the number of quality hires by over 200%
• Analyzed the company’s cost structure using an activity-based costing model and identified $3m in cost
reductions, which is ~1% of overall costs
• Led meetings with third-power suppliers and contractors to ensure compliance with safety regulation
Team Blue Car Wash State College, PA
Car Wash Specialist, Customer Receptionist Summer 2015
• Managed quality assurance by ensuring timely and appropriate response to customer concerns
• Led the car washing team to provide customers with a high-quality professional car-washing experience
LEADERSHIP/ ACTIVITIES
CICCA (Chinese International Culture Communication Association) State College,PA
Cofounder Spring 2015-present
• Led the club’s outreach and event-planning efforts and grew the club from 5 members to over 60 members
• Organized new student orientation programs in Shanghai, Guangzhou and Beijing
• Planned events to help spread awareness of Chinese culture to non-Chinese students on campus
Penn State Chinese Workout Club State College, PA
President Fall 2014
• Organized weekend excursions and exercise trips to promote dedication to exercise
• Coordinated with University Club Management Department to register the club and set club policy
• Set up program to match more experiences members with new members to guide and encourage engagement
• Managed the campus outreach program to recruit new members, growing the club from 3 to >50 members
SKILLS, LANGUGAGES, & INTERESTS
Skills: Investing, @ Risk & Linear Programming
Languages: Native in Chinese and Fluent in English
Interests: golf, swimming, saxophone, car enthusiasts, entrepreneurship, logistics