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Strategy, Culture, Structure
No Magic Bullet
itSMF -SAB
The purpose of this presentation is to identify the various
strategies, cultures, structures
and
how you can adapt your behaviour to optimize the results of
your initiatives within these parameters.
INTRODUCTION
1
The goal for this presentation is that you will be able to:
1. Identify a corporate strategy, culture and structure as early as possible.
2. Adapt your behaviour to a given corporate culture.
3. Discover where you fit into the organizational structure.
4. Plan your communication accordingly.
5. Align your activities to the organization’s strategy.
6. Determine your role in rewarding the appropriate behavior within your
team.
LEARNING OBJECTIVES
2
STRATEGY:
The means that the organization will utilize in order to
achieve it’s core objectives.
CULTURE:
‘How we do things around here’ in order to achieve the
corporate strategy.
STRUCTURE:
How we organize ourselves in order to support the culture
and strategy.
STRATEGY, CULTURE AND STRUCTURE
3
There are two ‘Fundamental Strategies’ which result in one or more ‘Value Disciplines’:
STRATEGY
Source: Geoffrey Moore / Michael Porter
4
 Strategy is the
compass used for
making decisions
 It creates a framework
for the culture and
determines the
appropriate skills for
leadership.
CULTURE
The Source: is based on William E. Schneider (The Reengineering alternative)
5
COLLABORATION
Spontaneity
Harmony
Human Interaction
CULTIVATION
Innovation
Creative Involvement
Risk Tolerant
CONTROL
Discipline
Order
Standardization
COMPETENCE
Efficiency
Craftsmanship
Specialization
CULTURE AND THE ORGANIZATION
Based on Source: Geoffrey Moore (Living on the fault line)
6
COMPETENCE CONTROL COLLABORATION CULTIVATION
ORGANIZES AS Work Projects Hierarchy Persistent Teams Little As Possible
RECRUITS FOR Competitiveness Loyalty Trustworthiness Brilliance
ASKS How? What? Who? Why?
LEADS BY Expertise Authority Process Charisma
CELEBRATES Top Performers Making The Plan Team Work Creativity
PRIORITIZES The Work The System The People The Idea
CULTURE
CHERISHES Achievement Order/Security Affiliation Self-Actualization
CULTURE AND STRATEGY
Source: Geoffrey Moore (Living on the fault line)
7
OPERATIONAL
EXCELLENCE
CUSTOMER INTIMACY PRODUCT LEADERSHIP
DISRUPTIVE
INNOVATION
ORIENTATION TO
TIME
KEY METRIC
CULTURE FIT
ORGANIZATIONAL
LEADERSHIP FROM
Number of Misses
Operations/Finance
Marketing/Customer
Service
Sales/Engineering Research/Development
Control Culture
Collaboration
Culture
Competence Culture Cultivation Culture
Internal (Rhythm)
Competive Respose
Time
Time to Adoption
Customer Re-Purchase Product Specifications 10x Advantage
Customer Response
Time
Process Efficiency Customer Experience Offer Quality
Categorical
Differentiation
STRATEGY
FOCUS
 School of Thought (1):
 Just put the right people in place and the right
things will get done
 School of Thought (2):
 Continually improve performance through training
and a culture of accountability
STRUCTURE
8
The majority of high performance
organizations combine attention to process
and individual development.
Description:
 The organization is divided into
segments based on separate
functions within the organization.
STRUCTURE (FUNCTIONAL HIERARCHY)
9
Description:
 These types of organizations divide
functional areas into divisions.
 Each division is equipped with its
own resources in order to function
independently.
 There can be many criteria to define
the divisional structures.
STRUCTURE (DIVISIONAL HIERARCHY)
10
Description:
 The organization positions the
employees based on the function
and the product.
 In this type of an organization, the
company uses teams to complete
tasks. The teams are formed based
on the functions they belong to.
STRUCTURE (MATRIX)
11
STRATEGY, CULTURE, STRUCTURE – CASE STUDIES
12
Culture not Aligned to Strategy
Organizational and Individual Resistance to Change
Inability to Identify or Respond to Disruptors
Excessive or Obsessive Focus on Risk/Reward
Based on the Source: William E. Schneider (The Reengineering Alternative)
STRATEGY, CULTURE, STRUCTURE – HOW THEY RELATE
13
COLLABORATION
 Spontaneity
 Harmony
 Human Interaction
CULTIVATION
 Innovation
 Creative Involvement
 Risk Tolerant
CONTROL
 Discipline
 Order
 Standardization
COMPETENCE
 Efficiency
 Craftsmanship
 Specialization
STRONG MATRIX
STRUCTURE
FUNCTIONAL/
DIVISIONAL
STRUCTURE
SIMPLE/ORGANIC
STRUCTURE
WEAK MATRIX
STRUCTURE
Customer Intimacy
Strategy
Operational Excellence
Strategy
Disruptive Innovation
Strategy
Product Leadership
Strategy
Let’s check our goals…Are you able to:
1. Identify a corporate strategy, culture and structure as early as possible.
2. Adapt your behaviour to a given corporate culture.
3. Discover where you fit into the organizational structure.
4. Plan your communication accordingly.
5. Align your activities to the organization’s strategy.
6. Determine your role in rewarding the appropriate behavior within your team.
HOW DID WE DO?
14
THANK YOU!
Looking for more information?
www.corporateoasis.com

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Encube Consulting Inc [itSMF Presentation (Strategy - Culture - Structure)]

  • 1. Strategy, Culture, Structure No Magic Bullet itSMF -SAB
  • 2. The purpose of this presentation is to identify the various strategies, cultures, structures and how you can adapt your behaviour to optimize the results of your initiatives within these parameters. INTRODUCTION 1
  • 3. The goal for this presentation is that you will be able to: 1. Identify a corporate strategy, culture and structure as early as possible. 2. Adapt your behaviour to a given corporate culture. 3. Discover where you fit into the organizational structure. 4. Plan your communication accordingly. 5. Align your activities to the organization’s strategy. 6. Determine your role in rewarding the appropriate behavior within your team. LEARNING OBJECTIVES 2
  • 4. STRATEGY: The means that the organization will utilize in order to achieve it’s core objectives. CULTURE: ‘How we do things around here’ in order to achieve the corporate strategy. STRUCTURE: How we organize ourselves in order to support the culture and strategy. STRATEGY, CULTURE AND STRUCTURE 3
  • 5. There are two ‘Fundamental Strategies’ which result in one or more ‘Value Disciplines’: STRATEGY Source: Geoffrey Moore / Michael Porter 4  Strategy is the compass used for making decisions  It creates a framework for the culture and determines the appropriate skills for leadership.
  • 6. CULTURE The Source: is based on William E. Schneider (The Reengineering alternative) 5 COLLABORATION Spontaneity Harmony Human Interaction CULTIVATION Innovation Creative Involvement Risk Tolerant CONTROL Discipline Order Standardization COMPETENCE Efficiency Craftsmanship Specialization
  • 7. CULTURE AND THE ORGANIZATION Based on Source: Geoffrey Moore (Living on the fault line) 6 COMPETENCE CONTROL COLLABORATION CULTIVATION ORGANIZES AS Work Projects Hierarchy Persistent Teams Little As Possible RECRUITS FOR Competitiveness Loyalty Trustworthiness Brilliance ASKS How? What? Who? Why? LEADS BY Expertise Authority Process Charisma CELEBRATES Top Performers Making The Plan Team Work Creativity PRIORITIZES The Work The System The People The Idea CULTURE CHERISHES Achievement Order/Security Affiliation Self-Actualization
  • 8. CULTURE AND STRATEGY Source: Geoffrey Moore (Living on the fault line) 7 OPERATIONAL EXCELLENCE CUSTOMER INTIMACY PRODUCT LEADERSHIP DISRUPTIVE INNOVATION ORIENTATION TO TIME KEY METRIC CULTURE FIT ORGANIZATIONAL LEADERSHIP FROM Number of Misses Operations/Finance Marketing/Customer Service Sales/Engineering Research/Development Control Culture Collaboration Culture Competence Culture Cultivation Culture Internal (Rhythm) Competive Respose Time Time to Adoption Customer Re-Purchase Product Specifications 10x Advantage Customer Response Time Process Efficiency Customer Experience Offer Quality Categorical Differentiation STRATEGY FOCUS
  • 9.  School of Thought (1):  Just put the right people in place and the right things will get done  School of Thought (2):  Continually improve performance through training and a culture of accountability STRUCTURE 8 The majority of high performance organizations combine attention to process and individual development.
  • 10. Description:  The organization is divided into segments based on separate functions within the organization. STRUCTURE (FUNCTIONAL HIERARCHY) 9
  • 11. Description:  These types of organizations divide functional areas into divisions.  Each division is equipped with its own resources in order to function independently.  There can be many criteria to define the divisional structures. STRUCTURE (DIVISIONAL HIERARCHY) 10
  • 12. Description:  The organization positions the employees based on the function and the product.  In this type of an organization, the company uses teams to complete tasks. The teams are formed based on the functions they belong to. STRUCTURE (MATRIX) 11
  • 13. STRATEGY, CULTURE, STRUCTURE – CASE STUDIES 12 Culture not Aligned to Strategy Organizational and Individual Resistance to Change Inability to Identify or Respond to Disruptors Excessive or Obsessive Focus on Risk/Reward
  • 14. Based on the Source: William E. Schneider (The Reengineering Alternative) STRATEGY, CULTURE, STRUCTURE – HOW THEY RELATE 13 COLLABORATION  Spontaneity  Harmony  Human Interaction CULTIVATION  Innovation  Creative Involvement  Risk Tolerant CONTROL  Discipline  Order  Standardization COMPETENCE  Efficiency  Craftsmanship  Specialization STRONG MATRIX STRUCTURE FUNCTIONAL/ DIVISIONAL STRUCTURE SIMPLE/ORGANIC STRUCTURE WEAK MATRIX STRUCTURE Customer Intimacy Strategy Operational Excellence Strategy Disruptive Innovation Strategy Product Leadership Strategy
  • 15. Let’s check our goals…Are you able to: 1. Identify a corporate strategy, culture and structure as early as possible. 2. Adapt your behaviour to a given corporate culture. 3. Discover where you fit into the organizational structure. 4. Plan your communication accordingly. 5. Align your activities to the organization’s strategy. 6. Determine your role in rewarding the appropriate behavior within your team. HOW DID WE DO? 14
  • 16. THANK YOU! Looking for more information? www.corporateoasis.com