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Enabling Your Team Through Digital Communications and Tools.pptx
- 2. Workplaces THEN vs NOW 2 Then (10+ years ago) Now (Today and Future) • Single headquarters • Printed material • Top-down approach to communications • Desktop based application and platforms • In person meetings • Boss/Manager Mindset • 100% Onsite • Traditional workplaces • Located anywhere • Digital signage and material • Up-down and all-around approach to communications • Cloud-based applications and platforms • Video conferencing • Coach Mindset • Remote/Hybrid • Workplace amenities
- 3. Digital Channels for Internal Communications 3 Email Podcast Microsite Social Media Video Digital Signage Blog
- 4. 4
- 5. Invest in Mobile-first 5 Real estate and travel cost savings Greater diversity Borderless productivity Business continuity Improved customer experience Improved employee experience Benefits of implementing a mobile-first strategy
- 6. Examples 6 Social Intranet • A private collaboration platform where workers can access content in one place • Provides • More employee engagement – commenting, interacting, visibility • Access to company communications Internal Chat/Messaging • A tool used to connect with another worker without being physically together. • Provides: • Instant responses • Informal/formal tone for conversations • Meets the team where they are at Digital Work Management Platform • Applications that connects all your work functions and teams in one place. • Provides: • Access to tools and workload when on the go • Process efficiency • Increases productivity and collaboration
- 7. Risks of Going Digital 7 Missing IT Resources Lack of Organizational Change Management Evolving Customer Needs Budget Concerns Inefficient Business Process Ineffective Data Management
- 8. Risk of Doing Nothing 8 Employees feel disconnected Increase in turnover Decreased productivity Influences customer experience Missed and Miscommunicati ons Lack of employee to Manager communication
- 9. Thank you! 9
Editor's Notes
- Audit on yourself on how often you use the phone Worklife integration – hybrid work place
- Businesses aren’t run out of a single headquarters anymore. Remote workers and frontline employees who interact with customers don’t always have access to a laptop or computer. A mobile-first strategy is one whereby the mobile version of a website is given priority over its desktop version. This practice was relatively rare in the past, but has become increasingly common. Going forward, mobile-first strategies will likely become the norm, due in part to the decision of major search engines to prioritize the mobile versions of websites. Improved customer experience: Remote and frontline employees can provide customers with immediate answers via their mobile device. Less employee stress: Remove commuting pressure, support a better balance between work and personal lives, fewer sick days. Real estate savings: Fewer in-office employees allow you to reconsider the need for expensive office space. Reduced travel costs: Connecting teams and customers through your employee mobile app or web browser saves on complicated, expensive logistics. Greater diversity: Draw talent from across geography and socioeconomic status to build a team that represents a wider range of cultures and backgrounds. Borderless productivity: Employees across time zones can share continuous workflows to support customers 24/7. Business continuity: If problems arise at the physical office, mobile employees can continue your business anywhere they are. The plan and technology you put in place for mobile first workforce will enhance the entire workplace experience — even in office. Keep your entire organization aligned with in-office facilities and company culture with: Interactive directories: Make it easy to locate colleagues based on location; Wayfinding: Guide remote employees and visitors when they come into the office; and Conference room booking: Ensure the right equipment and space to support both on-premise and on-screen teams.
- https://www.peoplematters.in/article/employee-engagement/top-10-hidden-costs-of-not-going-digital-with-employee-engagement-19553 Take this information back to your leadership team and figure out who you want to be when you grow up, and if it