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‫ﺷﺮﻛﺖ ﭘﮋوﻫﺶ ﺑﺎزار و رﺳﺎﻧﻪ‬

‫اﻣﺮوز‬
‫ﺗﺎرﻳﺨﭽﻪ ‪EMRC‬‬
‫9731‬
‫آﻏﺎز ﻓﻌﺎﻟﻴﺖ ‪EMRC‬‬
‫)ﺗﺤﻘﻴﻘﺎت ﻛﻤﻲ و ﻛﻴﻔﻲ(‬

‫1831‬
‫ﺗﺄﺳﻴﺲ رﺳﻤﻲ ﺷﺮﻛﺖ‬
‫ﭘﺎﻳﻪ ﮔﺬاري ﺗﺤﻘﻴﻖ ﭘﺎﻳﺶ رﺳﺎﻧﻪ‬

‫2931‬
‫ﻋﻀﻮﻳﺖ اﻧﺤﺼﺎري و رﺳﻤﻲ در‬
‫اﻧﺠﻤﻦ ﺗﺤﻘﻴﻘﺎت ﺑﺎزار‬
‫‪Gallup international‬‬
‫و ﻋﻀﻮﻳﺖ در ﻣﺮﻛﺰ آﻣﺎر اﻳﺮان‬

‫1931‬
‫ﻋﻀﻮﻳﺖ در اﻧﺠﻤﻦ‬
‫ﻣﺸﺎوران ﻣﺪﻳﺮﻳﺖ اﻳﺮان‬

‫9831‬
‫ﻋﻀﻮﻳﺖ دراﻧﺠﻤﻦ‬
‫ﺗﺤﻘﻴﻘﺎت ﺑﺎزار اروﭘﺎ‬

‫7831‬
‫آﻏﺎز ﻓﻌﺎﻟﻴﺖ واﺣﺪ‬
‫ﭘﺎﻳﺶ ﺧﺮده ﻓﺮوﺷﺎن‬

‫2831‬
‫اﺧﺬ ﻟﻴﺴﺎﻧﺲ اﻧﺤﺼﺎري‬
‫ﺷﺎﺧﺺ ﮔﺮو ه ﻫﺪف )‪(TGI‬‬
‫از ﺷﺮﻛﺖ ‪KMR‬‬
‫ﺳﺎﺧﺘﺎر ﺳﺎزﻣﺎﻧﻲ ‪EMRC‬‬
‫ﺗﻴﻢ ﻣﺪﻳﺮﻳﺖ‬
‫ﻓﺮوش و ﺑﺎزارﻳﺎﺑﻲ‬
‫ﺗﺤﻘﻴﻘﺎت ﺳﻔﺎرﺷﻲ‬

‫ﺗﺤﻘﻴﻘﺎت رﺳﺎﻧﻪ‬

‫ﭘﺎﻳﺶ ﺧﺮده ﻓﺮوﺷﺎن‬

‫ﻣﺼﺮف ﻛﻨﻨﺪه‬

‫ﻛﺘﺎﺑﺨﺎﻧﻪ اي و اﺳﻨﺎدي‬

‫ﻛﻴﻔﻲ‬

‫ﭘﻨﻞ ﻣﺼﺮف ﻛﻨﻨﺪه‬

‫ﻛﻤﻲ‬

‫ﭘﺸﺘﻴﺒﺎﻧﻲ ﻓﻨﻲ‬
‫اداري‬

‫ﻣﺎﻟﻲ‬

‫ﻣﻨﺎﺑﻊ اﻧﺴﺎﻧﻲ‬
‫آذرﺑﺎﻳﺠﺎن‬

‫ﺗﺮﻛﻴﻪ‬

‫ﺗﺮﻛﻤﻨﺴﺘﺎن‬

‫ارﻣﻨﺴﺘﺎن‬

‫درﻳﺎﭼﻪ ﻣﺎزﻧﺪران‬
‫اردﺑﻴﻞ‬

‫ﺗﺒﺮﻳﺰ‬
‫اروﻣﻴﻪ‬

‫رﺷﺖ‬

‫ﮔﺮﮔﺎن‬
‫ﺳﺎري‬

‫ﻗﺰوﻳﻦ‬

‫ﻣﺸﻬﺪ‬

‫ﻛﺮج‬

‫ﺳﻨﻨﺪج‬

‫ﺗﻬﺮان‬
‫ﻫﻤﺪان‬

‫ﻛﺮﻣﺎﻧﺸﺎه‬

‫اﻓﻐﺎﻧﺴﺘﺎن‬

‫ﺧﺮم آﺑﺎد‬
‫اﺻﻔﻬﺎن‬

‫ﻋﺮاق‬

‫ﻳﺰد‬

‫اﻫﻮاز‬

‫ﭘﺎﻛﺴﺘﺎن‬

‫ﻛﺮﻣﺎن‬
‫ﺷﻴﺮاز‬
‫ﺑﻮﺷﻬﺮ‬

‫ﻛﻮﻳﺖ‬

‫ﺧﻠﻴﺞ ﻓﺎرس‬
‫ﻋﺮﺑﺴﺘﺎن ﺳﻌﻮدي‬

‫ﺷﺮﻛﺖ ‪ EMRC‬ﺑﺎ ﺑﺮﺧﻮرداري از ﺗﻴﻢ ﻫﺎي‬
‫ﺑﻮﻣﻲ در 02 ﺷﻬﺮ اﺻﻠﻲ اﻳﺮان، اﻣﻜـﺎن اراﺋـﻪ‬
‫ﺧ ـﺪﻣﺎت ﺑﺼ ـﻮرت ﻫﻤﺰﻣ ـﺎن در ﺑﺴ ـﻴﺎري از‬
‫ـ‬
‫ـ‬
‫ـ‬
‫ـ‬
‫ﺷﻬﺮﻫﺎ و روﺳﺘﺎﻫﺎي اﻳﺮان را دارد.‬
‫ﻣﺤﺼﻮﻻت ﻣﺼﺮﻓﻲ‬

‫ﺧﻮدرو‬

‫ارﺗﺒﺎﻃﺎت‬

‫ﺑﺎﻧﻚ و ﺑﻴﻤﻪ‬

‫ﻣﺤﺼﻮﻻت ﺧﺎﻧﮕﻲ‬

‫ﺳﺎﻳﺮ ﻣﺸﺘﺮﻳﺎن‬
‫ﻣﺤﺼﻮﻻت ﻣﺼﺮﻓﻲ‬

‫ﺧﻮدرو‬

‫ﻣﺤﺼﻮﻻت ﺧﺎﻧﮕﻲ‬
‫ﺗﺤﻘﻴﻘﺎت ﺳﻔﺎرﺷﻲ‬
‫ﻛﺎﻧﺎل ﻫﺎي ﺗﻮزﻳﻊ‬
‫و ﺳﺮﺷﻤﺎري‬

‫ﺑﻨﮕﺎه ﻫﺎي ﺗﺠﺎري‬
‫)‪(B2B‬‬

‫ﻣﺎرك‬
‫ﻗﻴﻤﺖ‬
‫ﺗﺤﻘﻴﻘﺎت‬

‫رﺳﺎﻧﻪ‬
‫ﺗﺒﻠﻴﻐﺎت‬

‫ﻣﺼﺮف ﻛﻨﻨﺪه‬

‫ﻣﺤﺼﻮل‬
‫اﻧﻮاع ﺗﺤﻘﻴﻘﺎت ﺳﻔﺎرﺷﻲ‬
‫ﻣﺎرك‬

‫رﺳﺎﻧﻪ‬

‫ﻣﺤﺼﻮل‬

‫ﻣﺼﺮف ﻛﻨﻨﺪﮔﺎن‬

‫‪ ‬ﺻﻔﺎت ﻣﺎرك‬

‫‪ ‬ﻣﺨﺎﻃﺒﺎن رﺳﺎﻧﻪ ﻫﺎ‬

‫‪ ‬ﺑﺮرﺳﻲ وﻳﮋﮔﻲ ﻫﺎي ﻣﺤﺼﻮل‬

‫‪ ‬ﻣﻴﺰان رﺿﺎﻳﺖ ﻣﺼﺮف ﻛﻨﻨﺪﮔﺎن‬

‫‪ ‬داراﻳﻲ ﻫﺎي ﻣﺎرك‬

‫‪ ‬ﻋﺎدات ﻣﺼﺮف رﺳﺎﻧﻪ ﻫﺎ‬

‫‪ ‬ﺑﺮرﺳﻲ ﺑﺴﺘﻪ ﺑﻨﺪي ﻣﺤﺼﻮل‬

‫‪ ‬ﻓﺮاﻳﻨﺪ ﺗﺼﻤﻴﻢ ﮔﻴﺮي ﻣﺼﺮف‬

‫‪ ‬ﺟﺎﻳﮕﺎه ﻣﺎرك‬

‫‪ ‬اﻧﺘﺨﺎب رﺳﺎﻧﻪ ﻣﻨﺎﺳﺐ ﺑﺮاي ﺗﺒﻠﻴﻎ‬

‫‪ ‬ﻣﺤﺼﻮﻻت رﻗﺒﺎ‬

‫‪ ‬ﺗﺮﺟﻴﺢ ﻣﺎرك‬

‫‪ ‬ﮔﺮاﻳﺶ ﺑﻪ ﻣﺤﺼﻮل‬

‫‪ ‬وﻓﺎداري ﺑﻪ ﻣﺎرك‬

‫‪ ‬ﺗﺴﺖ ﻣﺤﺼﻮل‬

‫‪ ‬ﻧﻔﻮذ ﻣﺎرك‬

‫‪ ‬ﺗﺴﺖ ﻣﻔﻬﻮم ﺑﺮاي ﻣﺤﺼﻮل ﺟﺪﻳﺪ‬

‫‪ ‬آﮔﺎﻫﻲ از ﻣﺎرك‬

‫‪ ‬درﮔﻴﺮذﻫﻨﻲ ﻧﺴﺒﺖ ﺑﻪ ﻣﺤﺼﻮل‬

‫‪ ‬ﻣﺼﺮف ﻣﺎرك‬
‫‪ ‬واﺑﺴﺘﮕﻲ ﻣﺎرك‬
‫‪ ‬ﺗﺼﻮﻳﺮ ذﻫﻨﻲ از ﻣﺎرك‬

‫ﻛﻨﻨﺪﮔﺎن‬
‫‪ ‬ﺧﺼﻮﺻﻴﺎت دﻣﻮﮔﺮاﻓﻴﻚ ﻣﺼﺮف‬
‫ﻛﻨﻨﺪﮔﺎن‬
‫‪ ‬ﻋﺎدات ﺧﺮﻳﺪ و ﻣﺼﺮف ﻣﺼﺮف‬
‫ﻛﻨﻨﺪﮔﺎن‬
‫‪ ‬ﺧﺼﻮﺻﻴﺎت رواﻧﺸﻨﺎﺧﺘﻲ ﻣﺼﺮف‬
‫ﻛﻨﻨﺪﮔﺎن‬
‫اﻧﻮاع ﺗﺤﻘﻴﻘﺎت ﺳﻔﺎرﺷﻲ‬
‫ﺑﻨﮕﺎه ﻫﺎي ﺗﺠﺎري )‪(B2B‬‬

‫ﻗﻴﻤﺖ‬

‫ﺳﺮﺷﻤﺎري و ﻛﺎﻧﺎل ﻫﺎي ﺗﻮزﻳﻊ‬

‫‪ ‬ﻣﺤﺘﻮﻳﺎت ﺗﺒﻠﻴﻎ )ﭼﻪ ﺑﺎﻳﺪ ﮔﻔﺖ(‬

‫‪ ‬ﺑﺮرﺳﻲ ﻣﻴﺰان ﺣﺴﺎﺳﻴﺖ ﺑﻪ ﻗﻴﻤﺖ‬

‫‪ ‬ﺳﺮﺷﻤﺎري ﻛﻠﻴﻪ واﺣﺪﻫﺎي ﺟﺎﻣﻌﻪ‬

‫‪ ‬ﺗﺠﺰﻳﻪ و ﺗﺤﻠﻴﻞ ﺑﺎزار‬

‫‪ ‬وﺳﻴﻠﻪ ﻳﺎ ﻛﺎﻧﺎل ﺗﺒﻠﻴﻎ )ﭼﮕﻮﻧﻪ ﺑﺎﻳﺪ‬

‫‪ ‬اﺛﺮﺑﺨﺸﻲ ﻧﺴﺒﻲ ﻗﻴﻤﺖ‬

‫‪ ‬ارزﻳﺎﺑﻲ ﻛﺎﻧﺎل ﻫﺎي ﺗﻮزﻳﻊ‬

‫‪ ‬ﺑﺮرﺳﻲ رﻗﺒﺎ‬

‫‪ ‬ﺑﺮرﺳﻲ ﺷﺪت رﻗﺎﺑﺖ ﻗﻴﻤﺖ‬

‫‪ ‬ﺗﻌﻴﻴﻦ ﻛﺎﻧﺎل ﻫﺎي ﺑﺎﻟﻘﻮه ﺗﻮزﻳﻊ‬

‫‪ ‬ﻣﺤﻚ زدن ﺑﺎزار‬

‫ﺗﺒﻠﻴﻐﺎت‬

‫ﮔﻔﺖ(‬
‫‪ ‬اﺛﺮﺑﺨﺸﻲ ﺗﺒﻠﻴﻎ )اﺛﺮ آن ﭼﮕﻮﻧﻪ ﺑﻮده(‬

‫‪ ‬ارزﻳﺎﺑﻲ ﻧﻘﺶ ﺗﺨﻔﻴﻔﺎت‬

‫‪ ‬ﻋﻤﺪه ﻓﺮوﺷﻲ ﻫﺎ‬

‫‪ ‬ﺑﺮرﺳﻲ ﻣﻴﺰان ﺗﻘﺎﺿﺎ ﻧﺴﺒﺖ ﺑﻪ‬

‫‪ ‬ﺧﺮده ﻓﺮوﺷﻲ ﻫﺎ‬

‫ﻗﻴﻤﺖ‬
‫‪ ‬دﺳﺘﻴﺎﺑﻲ ﺑﻪ ﻗﻴﻤﺖ ﻣﻨﺎﺳﺐ‬
‫‪ ‬ﻣﺼﺎﺣﺒﻪ رو در رو )‪ (F2F‬ﺷﺎﻣﻞ :‬
‫‪ ‬ﻣﺼﺎﺣﺒﻪ در ﻣﻜﺎن ﻣﺮﻛﺰي )‪(CLT‬‬
‫‪ ‬ﻣﺮاﺟﻌﻪ ﺑﻪ درب ﻣﻨﺎزل )‪(D2D‬‬
‫‪ ‬ﻣﺼﺎﺣﺒﻪ در ﻣﻜﺎن ﻫﺎي ﻋﻤﻮﻣﻲ‬
‫‪ ‬ﺧﺮﻳﺪار ﻣﺮﻣﻮز )‪(Mystery shopper‬‬
‫‪ ‬ﻣﺼﺎﺣﺒﻪ آﻧﻼﻳﻦ )‪(CAWI‬‬
‫‪ ‬ﻣﺼﺎﺣﺒﻪ آﻓﻼﻳﻦ ﺑﺎ اﺳﺘﻔﺎده از ﺗﺒﻠﺖ ﻳﺎ ﻛﺎﻣﭙﻴﻮﺗﺮ )‪(CAPI‬‬
‫‪ ‬ﻣﺼﺎﺣﺒﻪ ﺗﻠﻔﻨﻲ )‪(CATI‬‬
‫‪ ‬ﻣﺼﺎﺣﺒﻪ ﮔﺮوﻫﻲ )‪(Gang Survey‬‬
‫‪ ‬ﻣﺼﺎﺣﺒﻪ ﺗﻠﻔﻴﻘﻲ ﻛﻤﻲ و ﻛﻴﻔﻲ )‪(Hybrid Gang‬‬
‫‪ ‬ﻣﻄﺎﻟﻌﻪ اﺳﻨﺎدي‬

‫روش ﻫﺎي ﺗﺤﻘﻴﻘﺎت‬
‫ﺳﻔﺎرﺷﻲ ﻛﻤﻲ‬
‫‪ ‬ﻣﺼﺎﺣﺒﻪ ﻋﻤﻴﻖ ﻓﺮدي )‪(IDI‬‬
‫‪ ‬ﺟﻠﺴﺎت ﮔﺮوﻫﻲ ﻛﺎﻧﻮﻧﻲ )‪(FGD‬‬
‫‪ ‬ﺟﻠﺴﺎت ﻛﺎﻧﻮﻧﻲ ﻛﻮﭼﻚ )‪(MGD‬‬
‫‪ ‬ﺟﻠﺴﺎت زوج ﻧﻔﺮه/ دو ﻧﻔﺮه )‪(IPI‬‬
‫‪ ‬ﺑﺎزدﻳﺪ از ﻣﻨﺰل )‪(IHV‬‬
‫‪ ‬ﻫﻤﺮاﻫﻲ در ﺧﺮﻳﺪ‬
‫‪ ‬ﻣﻄﺎﻟﻌﺎت ﻗﻮﻣﻴﺖ ﺷﻨﺎﺧﺘﻲ‬

‫روش ﻫﺎي‬
‫ﺗﺤﻘﻴﻘﺎت ﺳﻔﺎرﺷﻲ‬
‫ﻛﻴﻔﻲ‬
‫ﻣﺤﺼﻮﻻت اﺧﺘﺼﺎﺻﻲ ‪EMRC‬‬
‫ﺗﺤﻘﻴﻘﺎت رﺳﺎﻧﻪ و ﺗﺒﻠﻴﻐﺎت‬
‫‪ ‬ﻫﺰﻳﻨﻪ ﻛﻞ ﺗﺒﻠﻴﻐﺎت در رﺳﺎﻧﻪ‬
‫‪ ‬ﻫﺰﻳﻨﻪ ﺗﺒﻠﻴﻐﺎت ﺑﻪ ﺗﻔﻜﻴﻚ ﻫﺮ رﺳﺎﻧﻪ‬

‫ﭘﺎﻳﺶ رﺳﺎﻧﻪ‬

‫‪ ‬روﻧﺪ ﻫﺰﻳﻨﻪ ﺗﺒﻠﻴﻐﺎت در رﺳﺎﻧﻪ‬
‫‪ ‬ﺗﻌﺪاد ﺗﺒﻠﻴﻐﺎت در ﺗﻠﻮﻳﺰﻳﻮن، روزﻧﺎﻣﻪ و ﻣﺠﻼت‬

‫‪ ‬ﺧﺮوﺟﻲ ﻫﺎ‬

‫‪ ‬زﻣﺎن ﻛﻞ ﺗﺒﻠﻴﻐﺎت در ﺗﻠﻮﻳﺰﻳﻮن‬
‫‪ ‬اﻧﺪازه ﺗﺒﻠﻴﻐﺎت در روزﻧﺎﻣﻪ و ﻣﺠﻼت‬
‫‪ ‬ﻫﺰﻳﻨﻪ و اﻧﺪازه ﻣﻴﺎﻧﮕﻴﻦ ﺗﺒﻠﻴﻐﺎت ﺑﻪ ﺗﻔﻜﻴﻚ ﻫﺮ رﺳﺎﻧﻪ‬
‫‪ ‬ﺳﻬﻢ ﻛﺎﻧﺎل ﻫﺮ رﺳﺎﻧﻪ در ﻫﺰﻳﻨﻪ ﻛﻞ ﺗﺒﻠﻴﻐﺎت‬
‫‪ ‬ﻛﻨﺪاﻛﺘﻮر ﭘﺨﺶ‬

‫ﺗﻠﻮﻳﺰﻳﻮن:‬
‫6 ﺷﺒﻜﻪ ﻣﻠﻲ‬
‫ﺗﻤﺎﻣﻲ ﺷﺒﻜﻪ ﻫﺎي اﺳﺘﺎﻧﻲ‬
‫)ﺑﺮ اﺳﺎس ﺳﻔﺎرش(‬

‫رادﻳﻮ:‬
‫7ﺷﺒﻜﻪ‬
‫)ﺑﺮ اﺳﺎس ﺳﻔﺎرش(‬

‫روزﻧﺎﻣﻪ و ﻣﺠﻼت:‬
‫27 ﻋﻨﻮان روزﻧﺎﻣﻪ و ﻣﺠﻠﻪ‬
‫‪ ‬ﺗﺒﻠﻴﻐﺎت ﻣﺤﻴﻄﻲ‬

‫‪‬‬
‫‪‬‬
‫‪‬‬
‫‪‬‬
‫‪‬‬
‫‪‬‬
‫‪‬‬
‫‪‬‬

‫اﺗﻮﺑﻮس‬
‫ﺑﻴﻠﺒﻮرد‬
‫ﻟﻤﭙﺴﺖ ﺑﻨﺮ‬
‫ﻋﺮﺷﻪ ﭘﻞ‬
‫ﻣﺘﺮو‬
‫ﻓﺮودﮔﺎه‬
‫اﻳﺴﺘﮕﺎه ﻗﻄﺎر‬
‫ﺗﺎﺑﻠﻮﻫﺎي ﺧﻴﺎﺑﺎﻧﻲ‬

‫‪ ‬وب ﺳﺎﻳﺖ‬
‫‪ 200 ‬ﺳﺎﻳﺖ ﺑﺮﺗﺮ ﺑﺮ اﺳﺎس رﺗﺒﻪ ﺑﻨﺪي ‪Alexa‬‬
‫‪ ‬ﺑﺮ اﺳﺎس ﺳﻔﺎرش و ﺑﺮﻧﺎﻣﻪ ﻣﺸﺘﺮي‬

‫ﭘﺎﻳﺶ ﺗﺒﻠﻴﻐﺎت‬
‫ﻣﺤﻴﻄﻲ وآﻧﻼﻳﻦ‬
‫ﻣﺸﺎوره در ﺑﺮﻧﺎﻣﻪ رﻳﺰي ﺗﺒﻠﻴﻐﺎت رﺳﺎﻧﻪ‬

‫داده ﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ‬
‫ﺗﻠﻮﻳﺰﻳﻮن‬

‫ﻛﻤﭙﻴﻦ ﺗﺒﻠﻴﻐﺎﺗﻲ‬

‫داده ﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ‬
‫روزﻧﺎﻣﻪ و ﻣﺠﻼت‬

‫اﻟﮕﻮي اﺳﺘﻔﺎده از‬
‫ﺗﻠﻮﻳﺰﻳﻮن‬
‫روش ﺗﺤﻘﻴﻖ:‬
‫ﭘﻴﻤﺎﻳﺶ ﺗﻮﺻﻴﻔﻲ ﻃﻮﻟﻲ‬

‫روش ﺟﻤﻊ آوري داده:‬

‫ﻧﺮم اﻓﺰار ‪Choices / MRV‬‬

‫ﻣﺼﺎﺣﺒﻪ رو در رو‬
‫‪PAPI‬‬

‫اﺳﺘﺨﺮاج ﺷﺎﺧﺺ ﻫﺎي ﻛﺎراﻳﻲ ﻛﻤﭙﻴﻦ ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ‬

‫دوره زﻣﺎﻧﻲ ﭘﺮوژه:‬
‫ﻓﺼﻠﻲ‬

‫اراﺋﻪ ﻣﻘﺎدﻳﺮ ﻋﺪدي ﺷﺎﺧﺺ ﻫﺎ‬

‫دوره ﺟﻤﻊ آوري اﻃﻼﻋﺎت:‬
‫‪Reach‬‬

‫ﺷﺎﺧﺺ ﻫﺎ‬

‫ﻃﺒﻘﻪ‬
‫اﺟﺘﻤﺎﻋﻲ – اﻗﺘﺼﺎدي‬
‫)‪(SEC‬‬

‫‪Average Frequency‬‬

‫ﻳﻚ ﻫﻔﺘﻪ‬

‫ﭘﻮﺷﺶ ﺟﻐﺮاﻓﻴﺎﻳﻲ:‬
‫ﺗﻬﺮان‬

‫ﻧﻤﻮﻧﻪ:‬
‫‪GRPs‬‬
‫‪CPT‬‬

‫0001 ﺧﺎﻧﻮار‬
‫ﺷﺎﺧﺺ ﮔﺮوه ﻫﺪف‬
‫ﺗﻌﺪاد ﻧﻤﻮﻧﻪ‬

‫‪ ‬اﺟﺮاي ﭘﺮوژه از ﺳﺎل 2831در‬
‫اﻳﺮان آﻏﺎز و ﺑﻪ ﻃﻮر ﭘﻴﻮﺳﺘﻪ ﺗﺎ‬
‫ﻛﻨﻮن اﺟﺮا ﺷﺪه اﺳﺖ‬

‫000،01 ﺧﺎﻧﻮار ﺳﺎﻟﻴﺎﻧﻪ )ﺑﺎ اﺟﺮاي دو دوره 000،5ﻧﻤﻮﻧﻪ اي(‬

‫ﺷﻬﺮﻫﺎ‬

‫ﺗﻬﺮان و 61 ﺷﻬﺮ اﺻﻠﻲ‬

‫ﭘﻮﺷﺶ ﺟﻤﻌﻴﺘﻲ‬

‫ﺑﻴﺶ از 05% ﺟﺎﻣﻌﻪ ﺷﻬﺮي ﺑﺎﻻي 51 ﺳﺎل‬

‫ﭘﻮﺷﺶ ﻣﺤﺼﻮﻟﻲ‬

‫51 ﮔﺮوه ﻣﺤﺼﻮل‬

‫ﻧﺮم اﻓﺰار و اﺑﺰار ﻫﺎ‬

‫ﻧﺮم اﻓﺰار ‪Choices‬‬

‫ﺟﻤﻊ آوري اﻃﻼﻋﺎت‬

‫ﻣﺼﺎﺣﺒﻪ رو در رو + ﺧﻮداﻇﻬﺎري ﭘﺎﺳﺨﮕﻮ‬

‫ﺣﻮزه ﻫﺎي اﻃﻼﻋﺎﺗﻲ‬

‫اﻃﻼﻋﺎت ﺟﻤﻌﻴﺖ ﺷﻨﺎﺧﺘﻲ، ﺳﺒﻚ زﻧﺪﮔﻲ، ﺑﺮﻧﺎﻣﻪ‬
‫روزاﻧﻪ، رﻓﺘﺎر ﻣﺼﺮف و ﺧﺮﻳﺪ ، اﻟﮕﻮي اﺳﺘﻔﺎده از رﺳﺎﻧﻪ‬
‫اﺑﻌﺎد و ﺧﺮوﺟﻲ ﻫﺎي ﺗﺤﻘﻴﻖ‬
‫‪‬‬
‫‪‬‬
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‫‪‬‬

‫‪‬‬
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‫ﺑﺮرﺳﻲ رﻓﺘﺎر رﺳﺎﻧﻪ اي در ﮔﺮوه ﻫﺎي ﻫﺪف‬
‫ﺑﺮﻧﺎﻣﻪ رﻳﺰي دﻗﻴﻖ رﺳﺎﻧﻪ اي‬
‫اﻓﺰاﻳﺶ اﺛﺮ ﺑﺨﺸﻲ ﺑﺮﻧﺎﻣﻪ ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ‬
‫– ‪Reach‬‬
‫– ‪Frequency‬‬
‫– ‪GRP‬‬
‫ﻃﺮاﺣﻲ و ﺧﻠﻖ ﭘﻴﺎم ﺗﺒﻠﻴﻐﺎﺗﻲ ﺑﺎ اﺳﺘﻔﺎده از‬
‫ﻧﮕﺮش ﻫﺎ‬

‫ﺷﻨﺎﺳﺎﻳﻲ اﻟﮕﻮﻫﺎي رﻓﺘﺎري ﻣﺨﺎﻃﺒﻴﻦ در ﺷـﺮاﻳﻂ‬
‫ﻣﺨﺘﻠﻒ‬
‫ﺑﺮرﺳﻲ روﻧﺪ ﺗﻐﻴﻴﺮات ﻣﻬﻢ زﻧﺪﮔﻲ ﻣﺨﺎﻃﺒﻴﻦ‬
‫ﺑﺨﺶ ﺑﻨﺪي ﻣﺨﺎﻃﺒﻴﻦ ﺑﺮ اﺳﺎس ﺷﺮاﻳﻂ زﻧﺪﮔﻲ‬
‫ﺷﻨﺎﺧﺖ وﻳﮋﮔﻲ ﻫﺎي ﮔﺮوه ﻫﺪف‬

‫‪ ‬ﺷﻨﺎﺧﺖ دﻗﻴﻘﻲ از ﻣﺼﺮف ﻛﻨﻨﺪﮔﺎن‬
‫‪ ‬ﺗﻌﻴﻴﻦ ﮔﺮوه ﻫﺪف‬
‫وﻳﮋﮔﻲ‬
‫ﺟﻤﻌﻴﺖ‬
‫ﺷﻨﺎﺧﺘﻲ‬
‫ﻋﺎدات‬
‫اﺳﺘﻔﺎده از‬
‫رﺳﺎﻧﻪ‬

‫ﺧﺪﻣﺎت و‬
‫ﻣﺤﺼﻮﻻت‬

‫روﻳﺪادﻫﺎي‬
‫زﻧﺪﮔﻲ‬

‫ﻧﮕﺮش ﻫﺎ و‬
‫ﺑﺎورﻫﺎ‬
‫ﺑﺮﻧﺎﻣﻪ روزاﻧﻪ‬

‫‪ ‬ﺳﺎﻋﺖ ﻫﺎي ﻗﺮار ﮔﺮﻓﺘﻦ در ﻣﻌﺮض ﺗﺒﻠﻴﻎ‬
‫‪ ‬ﺑﺮﻧﺎﻣﻪ ﻓﻌﺎﻟﻴﺖ ﻫﺎي روزاﻧﻪ‬
‫‪ ‬ﺗﻌﺮﻳﻒ ﻛﻤﭙﻴﻦ ﻫﺎي ﻣﻨﺎﺳﺐ‬

‫‪‬‬
‫‪‬‬
‫‪‬‬
‫‪‬‬
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‫اﻟﮕﻮي اﺳﺘﻔﺎده از ﺧﺪﻣﺎت و ﻣﺤﺼﻮﻻت‬
‫ﺳﻄﻮح ﻣﺼﺮف ﻣﺤﺼﻮﻻت وﺧﺪﻣﺎت‬
‫درﺻﺪ ﻧﻔﻮذ ﻣﺤﺼﻮل در ﺟﺎﻣﻌﻪ‬
‫روﻧﺪ اﺳﺘﻔﺎده از ﻣﺤﺼﻮﻻت و ﺧﺪﻣﺎت‬
‫ﻣﺤﺼﻮﻻت ﺟﺎﻳﮕﺰﻳﻦ‬

‫‪‬‬
‫‪‬‬
‫‪‬‬
‫‪‬‬
‫‪‬‬
‫‪‬‬

‫ﺗﺤﻠﻴﻞ رﻓﺘﺎر ﭘﺎﺳﺨﮕﻮﻳﺎن ﺑﺮ اﺳﺎس ﻧﮕﺮﺷﻬﺎ‬
‫آﮔﺎﻫﻲ از ارزش ﻫﺎ و اﻋﺘﻘﺎدات‬
‫ﺟﺎﻳﮕﺎه ﻳﺎﺑﻲ ﺑﺮﻧﺪ‬
‫ﺑﺨﺶ ﺑﻨﺪي ﺑﺎزار‬
‫ﺷﻨﺎﺳﺎﻳﻲ ﻋﻮاﻣﻞ ﻣﻮﺛﺮ ﺑﺮ اﻧﺘﺨﺎب ﻣﺼﺮف ﻛﻨﻨﺪه‬
‫ﻃﺮاﺣﻲ ﻛﻤﭙﻴﻦ ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ ﻣﺘﻨﺎﺳﺐ ﺑﺎ‬
‫ﻧﮕﺮش ﮔﺮوه ﻫﺎي ﻫﺪف‬
‫‪‬‬

‫ﺷﻨﺎﺧﺖ ﮔﺮوه ﻫﺪف )‪.(Target Group Analysis‬‬

‫‪ ‬وﻳﮋﮔﻲ ﻫﺎي ﺟﻤﻌﻴﺖ ﺷﻨﺎﺧﺘﻲ‬
‫‪ ‬ﻧﮕﺮش و ﺳﺒﻚ زﻧﺪﮔﻲ‬

‫‪Correspondence‬‬
‫‪Mapping‬‬

‫‪ ‬ﺑﺨﺶﺑﻨﺪي ﺑﺎزار ﻫﺪف‬

‫‪Media‬‬
‫‪Report‬‬

‫)‪.(Market Segmentation‬‬

‫‪ ‬ﻃﺮاﺣﻲ ﺑﺮﻧﺎﻣﻪ ﺑﺎزارﻳﺎﺑﻲ و ﺗﺒﻠﻴﻐﺎﺗﻲ ﻣﺨﺘﺺ ﻫﺮ ﺑﺨﺶ‬

‫‪ ‬ﺑﺮﻧﺎﻣﻪرﻳﺰي رﺳﺎﻧﻪ‬

‫)‪.(Optimize Media Plans‬‬

‫‪Trend‬‬

‫‪ ‬ﺑﻮدﺟﻪ ﺑﻬﻴﻨﻪ ﺑﺮﻧﺎﻣﻪ ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ‬
‫‪Chaid‬‬

‫‪ ‬ﻃﺮاﺣﻲ ﺑﺮﻧﺎﻣﻪ ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ‬
‫‪ ‬ﺑﺮآورد ﺷﺎﺧﺺ ﻫﺎي اﺛﺮ ﺑﺨﺸﻲ ﺑﺮﻧﺎﻣﻪ ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ‬

‫‪ ‬ﺑﺎزﻧﻤﺎﻳﻲ رواﺑﻂ ﺷﺎﺧﺺﻫﺎ‬

‫)‪.(Correspondents Mapping‬‬

‫‪ ‬ﺟﺎﻳﮕﺎه ﻳﺎﺑﻲ ﺑﺮﻧﺪ‬
‫‪ ‬ﺧﻠﻖ ﭘﻴﺎم ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ‬

‫‪ ‬ﺗﺤﻠﻴﻞ روﻧﺪ‬

‫)‪.(Trend Analyses‬‬

‫‪ ‬ﺑﺮرﺳﻲ ﺗﻐﻴﻴﺮات در اﻟﮕﻮي ﻣﺼﺮف ﻣﺤﺼﻮﻻت و ﺧﺪﻣﺎت‬

‫‪Cluster‬‬
‫‪Analysis‬‬

‫اﺑﺰار و روش‬
‫ﺗﺤﻠﻴﻞ داده‬
‫ﭘﺎﻳﺶ ﺧﺮده ﻓﺮوﺷﺎن‬
‫‪ ‬ﭘﻮﺷﺶ ﺟﻐﺮاﻓﻴﺎﻳﻲ:‬
‫‪ ‬ﺗﻬﺮان و 41 ﺷﻬﺮ اﺻﻠﻲ اﻳﺮان‬
‫‪ ‬ﺗﻌﺪاد ﻧﻤﻮﻧﻪ:‬
‫‪1700 ‬ﻧﻤﻮﻧﻪ‬
‫‪ ‬ﻛﺎﻧﺎل ﻫﺎي ﺗﻮزﻳﻊ‬
‫‪8 ‬ﻛﺎﻧﺎل ﺗﻮزﻳﻊ ﻣﺸﺘﻤﻞ ﺑﺮ: ﺳﻮﭘﺮﻣﺎرﻛﺖ ﻫﺎ، ﺗﻌﺎوﻧﻲ ﻫﺎ، ﺑﻘﺎﻟﻲ ﻫﺎي ﺑﺰرگ، ﻣﺘﻮﺳﻂ،‬
‫ﻛﻮﭼﻚ، ﻛﻴﻮﺳﻚ ﻫﺎ، داروﺧﺎﻧﻪ ﻫﺎ و ﻓﺮوﺷﮕﺎه ﻫﺎي آراﻳﺸﻲ و ﺑﻬﺪاﺷﺘﻲ‬
‫‪ ‬ﮔﺮوه ﻣﺤﺼﻮﻻت‬
‫‪ ‬ﺧﻮراﻛﻲ و ﻏﻴﺮ ﺧﻮراﻛﻲ‬
‫‪ ‬ﻧﺮم اﻓﺮاز ﮔﺰارش ﮔﻴﺮي‬

‫‪ ‬ﭘﺮوژه ﻫﺎي ﺳﻔﺎرﺷﻲ:‬
‫‪ ‬ﺳﺮﺷﻤﺎري‬
‫‪ ‬ﭘﺎﻳﺶ ﻗﻴﻤﺖ‬
‫و ﻫﺮﮔﻮﻧﻪ ﭘﺮوژه ﻣﺮﺗﺒﻂ ﺑﺎ ﺧﺮده ﻓﺮوﺷﺎن‬

‫ﭘﺎﻳﺶ ﺧﺮده ﻓﺮوﺷﺎن‬
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‫ﺳﻬﻢ ﺣﻀﻮر در ﻃﻮل دور‬
‫وزن ﺣﻀﻮر ﻃﻮل دوره‬
‫ﺳﻬﻢ ﺣﻀﻮر در ﻫﻨﮕﺎم ﺛﺒﺖ‬
‫وزن ﺣﻀﻮر در ﻫﻨﮕﺎم ﺛﺒﺖ‬
‫ﺳﻬﻢ ﻋﺪم ﺣﻀﻮر‬
‫وزن ﻋﺪم ﺣﻀﻮر‬
‫ﻫﺰﻳﻨﻪ ﺗﻘﺮﻳﺒﻲ ﻋﺪم ﺣﻀﻮر‬
‫دوره ﺟﺎﻳﮕﺰﻳﻨﻲ‬
‫ﺳﻬﻢ از ﻗﻔﺴﻪ‬
‫ﺗﻌﺪاد ﻋﺪدي / وزﻧﻲ ﺣﻀﻮر در ﻫﻨﮕﺎم‬
‫ﺛﺒﺖ‬

‫ﺧﺮوﺟﻲ ﻫﺎي‬
‫ﭘﺎﻳﺶ ﺧﺮده ﻓﺮوﺷﺎن‬

‫ﺣﻀﻮر‬
‫‪ ‬ﻣﻴﺎﻧﮕﻴﻦ ﻗﻴﻤﺖ ﻫﺮ ﻳﻚ از‬
‫‪ SKU‬ﻫﺎي ﻣﺎركﻫﺎي ﻣﺨﺘﻠﻒ‬

‫ﻗﻴﻤﺖ‬
‫ﻓﺮوش‬
‫‪‬‬
‫‪‬‬
‫‪‬‬
‫‪‬‬
‫‪‬‬
‫‪‬‬

‫ﺳﻬﻢ ﻓﺮوش‬
‫ﻣﻴﺰان ﻓﺮوش )وزﻧﻲ، رﻳﺎﻟﻲ(‬
‫ﺳﻬﻢ ﺧﺮﻳﺪ‬
‫ﻣﻴﺰان ﺧﺮﻳﺪ )وزﻧﻲ، رﻳﺎﻟﻲ(‬
‫ﺳﻬﻢ ﻓﺮوش‬
‫ﺳﻬﻢ ﻓﺮوش ﻓﻘﻂ در ﻓﺮوﺷﮕﺎه ﻫﺎي داراي‬
‫آن ﻣﺎرك ﺗﺠﺎري‬
‫اﻧﺠﻤﻦ ﺗﺤﻘﻴﻘﺎت ﺑﺎزار‬
‫‪Gallup international‬‬
‫ﻟﻴﺴﺎﻧﺲ اﻧﺤﺼﺎري ﺷﺎﺧﺺ ﮔﺮو ه ﻫﺪف )‪(TGI‬‬
‫از ﺷﺮﻛﺖ ‪KMR‬‬

‫ﺷﺮﻛﺖ ﭘﮋوﻫﺶ ﺑﺎزار و رﺳﺎﻧﻪ اﻣﺮوز‬
‫ﺗﻬﺮان، ﺿﻠﻊ ﺷﺮﻗﻲ ﻣﻴﺪان ﺷﻴﺦ ﺑﻬﺎﻳﻲ، ﭘﻼك 7‬

‫اﻧﺠﻤﻦ ﺗﺤﻘﻴﻘﺎت ﺑﺎزار اروﭘﺎ )‪(ESOMAR‬‬

‫اﻧﺠﻤﻦ ﻣﺸﺎوران ﻣﺪﻳﺮﻳﺖ اﻳﺮان‬

‫ﻣﺮﻛﺰ آﻣﺎر اﻳﺮان‬

‫ﺗﻠﻔﻦ: 00502688-120‬
‫ﻓﻜﺲ: 35745088-120‬
‫ﭘﺴﺖ اﻟﻜﺘﺮوﻧﻴﻜﻲ: ‪emrc@emrc.info‬‬

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شرکت پژوهش بازار و رسانه امروز (EMRC)

  • 1. ‫ﺷﺮﻛﺖ ﭘﮋوﻫﺶ ﺑﺎزار و رﺳﺎﻧﻪ‬ ‫اﻣﺮوز‬
  • 2. ‫ﺗﺎرﻳﺨﭽﻪ ‪EMRC‬‬ ‫9731‬ ‫آﻏﺎز ﻓﻌﺎﻟﻴﺖ ‪EMRC‬‬ ‫)ﺗﺤﻘﻴﻘﺎت ﻛﻤﻲ و ﻛﻴﻔﻲ(‬ ‫1831‬ ‫ﺗﺄﺳﻴﺲ رﺳﻤﻲ ﺷﺮﻛﺖ‬ ‫ﭘﺎﻳﻪ ﮔﺬاري ﺗﺤﻘﻴﻖ ﭘﺎﻳﺶ رﺳﺎﻧﻪ‬ ‫2931‬ ‫ﻋﻀﻮﻳﺖ اﻧﺤﺼﺎري و رﺳﻤﻲ در‬ ‫اﻧﺠﻤﻦ ﺗﺤﻘﻴﻘﺎت ﺑﺎزار‬ ‫‪Gallup international‬‬ ‫و ﻋﻀﻮﻳﺖ در ﻣﺮﻛﺰ آﻣﺎر اﻳﺮان‬ ‫1931‬ ‫ﻋﻀﻮﻳﺖ در اﻧﺠﻤﻦ‬ ‫ﻣﺸﺎوران ﻣﺪﻳﺮﻳﺖ اﻳﺮان‬ ‫9831‬ ‫ﻋﻀﻮﻳﺖ دراﻧﺠﻤﻦ‬ ‫ﺗﺤﻘﻴﻘﺎت ﺑﺎزار اروﭘﺎ‬ ‫7831‬ ‫آﻏﺎز ﻓﻌﺎﻟﻴﺖ واﺣﺪ‬ ‫ﭘﺎﻳﺶ ﺧﺮده ﻓﺮوﺷﺎن‬ ‫2831‬ ‫اﺧﺬ ﻟﻴﺴﺎﻧﺲ اﻧﺤﺼﺎري‬ ‫ﺷﺎﺧﺺ ﮔﺮو ه ﻫﺪف )‪(TGI‬‬ ‫از ﺷﺮﻛﺖ ‪KMR‬‬
  • 3. ‫ﺳﺎﺧﺘﺎر ﺳﺎزﻣﺎﻧﻲ ‪EMRC‬‬ ‫ﺗﻴﻢ ﻣﺪﻳﺮﻳﺖ‬ ‫ﻓﺮوش و ﺑﺎزارﻳﺎﺑﻲ‬ ‫ﺗﺤﻘﻴﻘﺎت ﺳﻔﺎرﺷﻲ‬ ‫ﺗﺤﻘﻴﻘﺎت رﺳﺎﻧﻪ‬ ‫ﭘﺎﻳﺶ ﺧﺮده ﻓﺮوﺷﺎن‬ ‫ﻣﺼﺮف ﻛﻨﻨﺪه‬ ‫ﻛﺘﺎﺑﺨﺎﻧﻪ اي و اﺳﻨﺎدي‬ ‫ﻛﻴﻔﻲ‬ ‫ﭘﻨﻞ ﻣﺼﺮف ﻛﻨﻨﺪه‬ ‫ﻛﻤﻲ‬ ‫ﭘﺸﺘﻴﺒﺎﻧﻲ ﻓﻨﻲ‬ ‫اداري‬ ‫ﻣﺎﻟﻲ‬ ‫ﻣﻨﺎﺑﻊ اﻧﺴﺎﻧﻲ‬
  • 4. ‫آذرﺑﺎﻳﺠﺎن‬ ‫ﺗﺮﻛﻴﻪ‬ ‫ﺗﺮﻛﻤﻨﺴﺘﺎن‬ ‫ارﻣﻨﺴﺘﺎن‬ ‫درﻳﺎﭼﻪ ﻣﺎزﻧﺪران‬ ‫اردﺑﻴﻞ‬ ‫ﺗﺒﺮﻳﺰ‬ ‫اروﻣﻴﻪ‬ ‫رﺷﺖ‬ ‫ﮔﺮﮔﺎن‬ ‫ﺳﺎري‬ ‫ﻗﺰوﻳﻦ‬ ‫ﻣﺸﻬﺪ‬ ‫ﻛﺮج‬ ‫ﺳﻨﻨﺪج‬ ‫ﺗﻬﺮان‬ ‫ﻫﻤﺪان‬ ‫ﻛﺮﻣﺎﻧﺸﺎه‬ ‫اﻓﻐﺎﻧﺴﺘﺎن‬ ‫ﺧﺮم آﺑﺎد‬ ‫اﺻﻔﻬﺎن‬ ‫ﻋﺮاق‬ ‫ﻳﺰد‬ ‫اﻫﻮاز‬ ‫ﭘﺎﻛﺴﺘﺎن‬ ‫ﻛﺮﻣﺎن‬ ‫ﺷﻴﺮاز‬ ‫ﺑﻮﺷﻬﺮ‬ ‫ﻛﻮﻳﺖ‬ ‫ﺧﻠﻴﺞ ﻓﺎرس‬ ‫ﻋﺮﺑﺴﺘﺎن ﺳﻌﻮدي‬ ‫ﺷﺮﻛﺖ ‪ EMRC‬ﺑﺎ ﺑﺮﺧﻮرداري از ﺗﻴﻢ ﻫﺎي‬ ‫ﺑﻮﻣﻲ در 02 ﺷﻬﺮ اﺻﻠﻲ اﻳﺮان، اﻣﻜـﺎن اراﺋـﻪ‬ ‫ﺧ ـﺪﻣﺎت ﺑﺼ ـﻮرت ﻫﻤﺰﻣ ـﺎن در ﺑﺴ ـﻴﺎري از‬ ‫ـ‬ ‫ـ‬ ‫ـ‬ ‫ـ‬ ‫ﺷﻬﺮﻫﺎ و روﺳﺘﺎﻫﺎي اﻳﺮان را دارد.‬
  • 5. ‫ﻣﺤﺼﻮﻻت ﻣﺼﺮﻓﻲ‬ ‫ﺧﻮدرو‬ ‫ارﺗﺒﺎﻃﺎت‬ ‫ﺑﺎﻧﻚ و ﺑﻴﻤﻪ‬ ‫ﻣﺤﺼﻮﻻت ﺧﺎﻧﮕﻲ‬ ‫ﺳﺎﻳﺮ ﻣﺸﺘﺮﻳﺎن‬
  • 8. ‫ﻛﺎﻧﺎل ﻫﺎي ﺗﻮزﻳﻊ‬ ‫و ﺳﺮﺷﻤﺎري‬ ‫ﺑﻨﮕﺎه ﻫﺎي ﺗﺠﺎري‬ ‫)‪(B2B‬‬ ‫ﻣﺎرك‬ ‫ﻗﻴﻤﺖ‬ ‫ﺗﺤﻘﻴﻘﺎت‬ ‫رﺳﺎﻧﻪ‬ ‫ﺗﺒﻠﻴﻐﺎت‬ ‫ﻣﺼﺮف ﻛﻨﻨﺪه‬ ‫ﻣﺤﺼﻮل‬
  • 9. ‫اﻧﻮاع ﺗﺤﻘﻴﻘﺎت ﺳﻔﺎرﺷﻲ‬ ‫ﻣﺎرك‬ ‫رﺳﺎﻧﻪ‬ ‫ﻣﺤﺼﻮل‬ ‫ﻣﺼﺮف ﻛﻨﻨﺪﮔﺎن‬ ‫‪ ‬ﺻﻔﺎت ﻣﺎرك‬ ‫‪ ‬ﻣﺨﺎﻃﺒﺎن رﺳﺎﻧﻪ ﻫﺎ‬ ‫‪ ‬ﺑﺮرﺳﻲ وﻳﮋﮔﻲ ﻫﺎي ﻣﺤﺼﻮل‬ ‫‪ ‬ﻣﻴﺰان رﺿﺎﻳﺖ ﻣﺼﺮف ﻛﻨﻨﺪﮔﺎن‬ ‫‪ ‬داراﻳﻲ ﻫﺎي ﻣﺎرك‬ ‫‪ ‬ﻋﺎدات ﻣﺼﺮف رﺳﺎﻧﻪ ﻫﺎ‬ ‫‪ ‬ﺑﺮرﺳﻲ ﺑﺴﺘﻪ ﺑﻨﺪي ﻣﺤﺼﻮل‬ ‫‪ ‬ﻓﺮاﻳﻨﺪ ﺗﺼﻤﻴﻢ ﮔﻴﺮي ﻣﺼﺮف‬ ‫‪ ‬ﺟﺎﻳﮕﺎه ﻣﺎرك‬ ‫‪ ‬اﻧﺘﺨﺎب رﺳﺎﻧﻪ ﻣﻨﺎﺳﺐ ﺑﺮاي ﺗﺒﻠﻴﻎ‬ ‫‪ ‬ﻣﺤﺼﻮﻻت رﻗﺒﺎ‬ ‫‪ ‬ﺗﺮﺟﻴﺢ ﻣﺎرك‬ ‫‪ ‬ﮔﺮاﻳﺶ ﺑﻪ ﻣﺤﺼﻮل‬ ‫‪ ‬وﻓﺎداري ﺑﻪ ﻣﺎرك‬ ‫‪ ‬ﺗﺴﺖ ﻣﺤﺼﻮل‬ ‫‪ ‬ﻧﻔﻮذ ﻣﺎرك‬ ‫‪ ‬ﺗﺴﺖ ﻣﻔﻬﻮم ﺑﺮاي ﻣﺤﺼﻮل ﺟﺪﻳﺪ‬ ‫‪ ‬آﮔﺎﻫﻲ از ﻣﺎرك‬ ‫‪ ‬درﮔﻴﺮذﻫﻨﻲ ﻧﺴﺒﺖ ﺑﻪ ﻣﺤﺼﻮل‬ ‫‪ ‬ﻣﺼﺮف ﻣﺎرك‬ ‫‪ ‬واﺑﺴﺘﮕﻲ ﻣﺎرك‬ ‫‪ ‬ﺗﺼﻮﻳﺮ ذﻫﻨﻲ از ﻣﺎرك‬ ‫ﻛﻨﻨﺪﮔﺎن‬ ‫‪ ‬ﺧﺼﻮﺻﻴﺎت دﻣﻮﮔﺮاﻓﻴﻚ ﻣﺼﺮف‬ ‫ﻛﻨﻨﺪﮔﺎن‬ ‫‪ ‬ﻋﺎدات ﺧﺮﻳﺪ و ﻣﺼﺮف ﻣﺼﺮف‬ ‫ﻛﻨﻨﺪﮔﺎن‬ ‫‪ ‬ﺧﺼﻮﺻﻴﺎت رواﻧﺸﻨﺎﺧﺘﻲ ﻣﺼﺮف‬ ‫ﻛﻨﻨﺪﮔﺎن‬
  • 10. ‫اﻧﻮاع ﺗﺤﻘﻴﻘﺎت ﺳﻔﺎرﺷﻲ‬ ‫ﺑﻨﮕﺎه ﻫﺎي ﺗﺠﺎري )‪(B2B‬‬ ‫ﻗﻴﻤﺖ‬ ‫ﺳﺮﺷﻤﺎري و ﻛﺎﻧﺎل ﻫﺎي ﺗﻮزﻳﻊ‬ ‫‪ ‬ﻣﺤﺘﻮﻳﺎت ﺗﺒﻠﻴﻎ )ﭼﻪ ﺑﺎﻳﺪ ﮔﻔﺖ(‬ ‫‪ ‬ﺑﺮرﺳﻲ ﻣﻴﺰان ﺣﺴﺎﺳﻴﺖ ﺑﻪ ﻗﻴﻤﺖ‬ ‫‪ ‬ﺳﺮﺷﻤﺎري ﻛﻠﻴﻪ واﺣﺪﻫﺎي ﺟﺎﻣﻌﻪ‬ ‫‪ ‬ﺗﺠﺰﻳﻪ و ﺗﺤﻠﻴﻞ ﺑﺎزار‬ ‫‪ ‬وﺳﻴﻠﻪ ﻳﺎ ﻛﺎﻧﺎل ﺗﺒﻠﻴﻎ )ﭼﮕﻮﻧﻪ ﺑﺎﻳﺪ‬ ‫‪ ‬اﺛﺮﺑﺨﺸﻲ ﻧﺴﺒﻲ ﻗﻴﻤﺖ‬ ‫‪ ‬ارزﻳﺎﺑﻲ ﻛﺎﻧﺎل ﻫﺎي ﺗﻮزﻳﻊ‬ ‫‪ ‬ﺑﺮرﺳﻲ رﻗﺒﺎ‬ ‫‪ ‬ﺑﺮرﺳﻲ ﺷﺪت رﻗﺎﺑﺖ ﻗﻴﻤﺖ‬ ‫‪ ‬ﺗﻌﻴﻴﻦ ﻛﺎﻧﺎل ﻫﺎي ﺑﺎﻟﻘﻮه ﺗﻮزﻳﻊ‬ ‫‪ ‬ﻣﺤﻚ زدن ﺑﺎزار‬ ‫ﺗﺒﻠﻴﻐﺎت‬ ‫ﮔﻔﺖ(‬ ‫‪ ‬اﺛﺮﺑﺨﺸﻲ ﺗﺒﻠﻴﻎ )اﺛﺮ آن ﭼﮕﻮﻧﻪ ﺑﻮده(‬ ‫‪ ‬ارزﻳﺎﺑﻲ ﻧﻘﺶ ﺗﺨﻔﻴﻔﺎت‬ ‫‪ ‬ﻋﻤﺪه ﻓﺮوﺷﻲ ﻫﺎ‬ ‫‪ ‬ﺑﺮرﺳﻲ ﻣﻴﺰان ﺗﻘﺎﺿﺎ ﻧﺴﺒﺖ ﺑﻪ‬ ‫‪ ‬ﺧﺮده ﻓﺮوﺷﻲ ﻫﺎ‬ ‫ﻗﻴﻤﺖ‬ ‫‪ ‬دﺳﺘﻴﺎﺑﻲ ﺑﻪ ﻗﻴﻤﺖ ﻣﻨﺎﺳﺐ‬
  • 11. ‫‪ ‬ﻣﺼﺎﺣﺒﻪ رو در رو )‪ (F2F‬ﺷﺎﻣﻞ :‬ ‫‪ ‬ﻣﺼﺎﺣﺒﻪ در ﻣﻜﺎن ﻣﺮﻛﺰي )‪(CLT‬‬ ‫‪ ‬ﻣﺮاﺟﻌﻪ ﺑﻪ درب ﻣﻨﺎزل )‪(D2D‬‬ ‫‪ ‬ﻣﺼﺎﺣﺒﻪ در ﻣﻜﺎن ﻫﺎي ﻋﻤﻮﻣﻲ‬ ‫‪ ‬ﺧﺮﻳﺪار ﻣﺮﻣﻮز )‪(Mystery shopper‬‬ ‫‪ ‬ﻣﺼﺎﺣﺒﻪ آﻧﻼﻳﻦ )‪(CAWI‬‬ ‫‪ ‬ﻣﺼﺎﺣﺒﻪ آﻓﻼﻳﻦ ﺑﺎ اﺳﺘﻔﺎده از ﺗﺒﻠﺖ ﻳﺎ ﻛﺎﻣﭙﻴﻮﺗﺮ )‪(CAPI‬‬ ‫‪ ‬ﻣﺼﺎﺣﺒﻪ ﺗﻠﻔﻨﻲ )‪(CATI‬‬ ‫‪ ‬ﻣﺼﺎﺣﺒﻪ ﮔﺮوﻫﻲ )‪(Gang Survey‬‬ ‫‪ ‬ﻣﺼﺎﺣﺒﻪ ﺗﻠﻔﻴﻘﻲ ﻛﻤﻲ و ﻛﻴﻔﻲ )‪(Hybrid Gang‬‬ ‫‪ ‬ﻣﻄﺎﻟﻌﻪ اﺳﻨﺎدي‬ ‫روش ﻫﺎي ﺗﺤﻘﻴﻘﺎت‬ ‫ﺳﻔﺎرﺷﻲ ﻛﻤﻲ‬
  • 12. ‫‪ ‬ﻣﺼﺎﺣﺒﻪ ﻋﻤﻴﻖ ﻓﺮدي )‪(IDI‬‬ ‫‪ ‬ﺟﻠﺴﺎت ﮔﺮوﻫﻲ ﻛﺎﻧﻮﻧﻲ )‪(FGD‬‬ ‫‪ ‬ﺟﻠﺴﺎت ﻛﺎﻧﻮﻧﻲ ﻛﻮﭼﻚ )‪(MGD‬‬ ‫‪ ‬ﺟﻠﺴﺎت زوج ﻧﻔﺮه/ دو ﻧﻔﺮه )‪(IPI‬‬ ‫‪ ‬ﺑﺎزدﻳﺪ از ﻣﻨﺰل )‪(IHV‬‬ ‫‪ ‬ﻫﻤﺮاﻫﻲ در ﺧﺮﻳﺪ‬ ‫‪ ‬ﻣﻄﺎﻟﻌﺎت ﻗﻮﻣﻴﺖ ﺷﻨﺎﺧﺘﻲ‬ ‫روش ﻫﺎي‬ ‫ﺗﺤﻘﻴﻘﺎت ﺳﻔﺎرﺷﻲ‬ ‫ﻛﻴﻔﻲ‬
  • 14. ‫ﺗﺤﻘﻴﻘﺎت رﺳﺎﻧﻪ و ﺗﺒﻠﻴﻐﺎت‬
  • 15. ‫‪ ‬ﻫﺰﻳﻨﻪ ﻛﻞ ﺗﺒﻠﻴﻐﺎت در رﺳﺎﻧﻪ‬ ‫‪ ‬ﻫﺰﻳﻨﻪ ﺗﺒﻠﻴﻐﺎت ﺑﻪ ﺗﻔﻜﻴﻚ ﻫﺮ رﺳﺎﻧﻪ‬ ‫ﭘﺎﻳﺶ رﺳﺎﻧﻪ‬ ‫‪ ‬روﻧﺪ ﻫﺰﻳﻨﻪ ﺗﺒﻠﻴﻐﺎت در رﺳﺎﻧﻪ‬ ‫‪ ‬ﺗﻌﺪاد ﺗﺒﻠﻴﻐﺎت در ﺗﻠﻮﻳﺰﻳﻮن، روزﻧﺎﻣﻪ و ﻣﺠﻼت‬ ‫‪ ‬ﺧﺮوﺟﻲ ﻫﺎ‬ ‫‪ ‬زﻣﺎن ﻛﻞ ﺗﺒﻠﻴﻐﺎت در ﺗﻠﻮﻳﺰﻳﻮن‬ ‫‪ ‬اﻧﺪازه ﺗﺒﻠﻴﻐﺎت در روزﻧﺎﻣﻪ و ﻣﺠﻼت‬ ‫‪ ‬ﻫﺰﻳﻨﻪ و اﻧﺪازه ﻣﻴﺎﻧﮕﻴﻦ ﺗﺒﻠﻴﻐﺎت ﺑﻪ ﺗﻔﻜﻴﻚ ﻫﺮ رﺳﺎﻧﻪ‬ ‫‪ ‬ﺳﻬﻢ ﻛﺎﻧﺎل ﻫﺮ رﺳﺎﻧﻪ در ﻫﺰﻳﻨﻪ ﻛﻞ ﺗﺒﻠﻴﻐﺎت‬ ‫‪ ‬ﻛﻨﺪاﻛﺘﻮر ﭘﺨﺶ‬ ‫ﺗﻠﻮﻳﺰﻳﻮن:‬ ‫6 ﺷﺒﻜﻪ ﻣﻠﻲ‬ ‫ﺗﻤﺎﻣﻲ ﺷﺒﻜﻪ ﻫﺎي اﺳﺘﺎﻧﻲ‬ ‫)ﺑﺮ اﺳﺎس ﺳﻔﺎرش(‬ ‫رادﻳﻮ:‬ ‫7ﺷﺒﻜﻪ‬ ‫)ﺑﺮ اﺳﺎس ﺳﻔﺎرش(‬ ‫روزﻧﺎﻣﻪ و ﻣﺠﻼت:‬ ‫27 ﻋﻨﻮان روزﻧﺎﻣﻪ و ﻣﺠﻠﻪ‬
  • 16. ‫‪ ‬ﺗﺒﻠﻴﻐﺎت ﻣﺤﻴﻄﻲ‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫اﺗﻮﺑﻮس‬ ‫ﺑﻴﻠﺒﻮرد‬ ‫ﻟﻤﭙﺴﺖ ﺑﻨﺮ‬ ‫ﻋﺮﺷﻪ ﭘﻞ‬ ‫ﻣﺘﺮو‬ ‫ﻓﺮودﮔﺎه‬ ‫اﻳﺴﺘﮕﺎه ﻗﻄﺎر‬ ‫ﺗﺎﺑﻠﻮﻫﺎي ﺧﻴﺎﺑﺎﻧﻲ‬ ‫‪ ‬وب ﺳﺎﻳﺖ‬ ‫‪ 200 ‬ﺳﺎﻳﺖ ﺑﺮﺗﺮ ﺑﺮ اﺳﺎس رﺗﺒﻪ ﺑﻨﺪي ‪Alexa‬‬ ‫‪ ‬ﺑﺮ اﺳﺎس ﺳﻔﺎرش و ﺑﺮﻧﺎﻣﻪ ﻣﺸﺘﺮي‬ ‫ﭘﺎﻳﺶ ﺗﺒﻠﻴﻐﺎت‬ ‫ﻣﺤﻴﻄﻲ وآﻧﻼﻳﻦ‬
  • 17. ‫ﻣﺸﺎوره در ﺑﺮﻧﺎﻣﻪ رﻳﺰي ﺗﺒﻠﻴﻐﺎت رﺳﺎﻧﻪ‬ ‫داده ﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ‬ ‫ﺗﻠﻮﻳﺰﻳﻮن‬ ‫ﻛﻤﭙﻴﻦ ﺗﺒﻠﻴﻐﺎﺗﻲ‬ ‫داده ﻫﺎي ﻣﺮﺗﺒﻂ ﺑﺎ‬ ‫روزﻧﺎﻣﻪ و ﻣﺠﻼت‬ ‫اﻟﮕﻮي اﺳﺘﻔﺎده از‬ ‫ﺗﻠﻮﻳﺰﻳﻮن‬ ‫روش ﺗﺤﻘﻴﻖ:‬ ‫ﭘﻴﻤﺎﻳﺶ ﺗﻮﺻﻴﻔﻲ ﻃﻮﻟﻲ‬ ‫روش ﺟﻤﻊ آوري داده:‬ ‫ﻧﺮم اﻓﺰار ‪Choices / MRV‬‬ ‫ﻣﺼﺎﺣﺒﻪ رو در رو‬ ‫‪PAPI‬‬ ‫اﺳﺘﺨﺮاج ﺷﺎﺧﺺ ﻫﺎي ﻛﺎراﻳﻲ ﻛﻤﭙﻴﻦ ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ‬ ‫دوره زﻣﺎﻧﻲ ﭘﺮوژه:‬ ‫ﻓﺼﻠﻲ‬ ‫اراﺋﻪ ﻣﻘﺎدﻳﺮ ﻋﺪدي ﺷﺎﺧﺺ ﻫﺎ‬ ‫دوره ﺟﻤﻊ آوري اﻃﻼﻋﺎت:‬ ‫‪Reach‬‬ ‫ﺷﺎﺧﺺ ﻫﺎ‬ ‫ﻃﺒﻘﻪ‬ ‫اﺟﺘﻤﺎﻋﻲ – اﻗﺘﺼﺎدي‬ ‫)‪(SEC‬‬ ‫‪Average Frequency‬‬ ‫ﻳﻚ ﻫﻔﺘﻪ‬ ‫ﭘﻮﺷﺶ ﺟﻐﺮاﻓﻴﺎﻳﻲ:‬ ‫ﺗﻬﺮان‬ ‫ﻧﻤﻮﻧﻪ:‬ ‫‪GRPs‬‬ ‫‪CPT‬‬ ‫0001 ﺧﺎﻧﻮار‬
  • 19. ‫ﺗﻌﺪاد ﻧﻤﻮﻧﻪ‬ ‫‪ ‬اﺟﺮاي ﭘﺮوژه از ﺳﺎل 2831در‬ ‫اﻳﺮان آﻏﺎز و ﺑﻪ ﻃﻮر ﭘﻴﻮﺳﺘﻪ ﺗﺎ‬ ‫ﻛﻨﻮن اﺟﺮا ﺷﺪه اﺳﺖ‬ ‫000،01 ﺧﺎﻧﻮار ﺳﺎﻟﻴﺎﻧﻪ )ﺑﺎ اﺟﺮاي دو دوره 000،5ﻧﻤﻮﻧﻪ اي(‬ ‫ﺷﻬﺮﻫﺎ‬ ‫ﺗﻬﺮان و 61 ﺷﻬﺮ اﺻﻠﻲ‬ ‫ﭘﻮﺷﺶ ﺟﻤﻌﻴﺘﻲ‬ ‫ﺑﻴﺶ از 05% ﺟﺎﻣﻌﻪ ﺷﻬﺮي ﺑﺎﻻي 51 ﺳﺎل‬ ‫ﭘﻮﺷﺶ ﻣﺤﺼﻮﻟﻲ‬ ‫51 ﮔﺮوه ﻣﺤﺼﻮل‬ ‫ﻧﺮم اﻓﺰار و اﺑﺰار ﻫﺎ‬ ‫ﻧﺮم اﻓﺰار ‪Choices‬‬ ‫ﺟﻤﻊ آوري اﻃﻼﻋﺎت‬ ‫ﻣﺼﺎﺣﺒﻪ رو در رو + ﺧﻮداﻇﻬﺎري ﭘﺎﺳﺨﮕﻮ‬ ‫ﺣﻮزه ﻫﺎي اﻃﻼﻋﺎﺗﻲ‬ ‫اﻃﻼﻋﺎت ﺟﻤﻌﻴﺖ ﺷﻨﺎﺧﺘﻲ، ﺳﺒﻚ زﻧﺪﮔﻲ، ﺑﺮﻧﺎﻣﻪ‬ ‫روزاﻧﻪ، رﻓﺘﺎر ﻣﺼﺮف و ﺧﺮﻳﺪ ، اﻟﮕﻮي اﺳﺘﻔﺎده از رﺳﺎﻧﻪ‬
  • 20. ‫اﺑﻌﺎد و ﺧﺮوﺟﻲ ﻫﺎي ﺗﺤﻘﻴﻖ‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫ﺑﺮرﺳﻲ رﻓﺘﺎر رﺳﺎﻧﻪ اي در ﮔﺮوه ﻫﺎي ﻫﺪف‬ ‫ﺑﺮﻧﺎﻣﻪ رﻳﺰي دﻗﻴﻖ رﺳﺎﻧﻪ اي‬ ‫اﻓﺰاﻳﺶ اﺛﺮ ﺑﺨﺸﻲ ﺑﺮﻧﺎﻣﻪ ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ‬ ‫– ‪Reach‬‬ ‫– ‪Frequency‬‬ ‫– ‪GRP‬‬ ‫ﻃﺮاﺣﻲ و ﺧﻠﻖ ﭘﻴﺎم ﺗﺒﻠﻴﻐﺎﺗﻲ ﺑﺎ اﺳﺘﻔﺎده از‬ ‫ﻧﮕﺮش ﻫﺎ‬ ‫ﺷﻨﺎﺳﺎﻳﻲ اﻟﮕﻮﻫﺎي رﻓﺘﺎري ﻣﺨﺎﻃﺒﻴﻦ در ﺷـﺮاﻳﻂ‬ ‫ﻣﺨﺘﻠﻒ‬ ‫ﺑﺮرﺳﻲ روﻧﺪ ﺗﻐﻴﻴﺮات ﻣﻬﻢ زﻧﺪﮔﻲ ﻣﺨﺎﻃﺒﻴﻦ‬ ‫ﺑﺨﺶ ﺑﻨﺪي ﻣﺨﺎﻃﺒﻴﻦ ﺑﺮ اﺳﺎس ﺷﺮاﻳﻂ زﻧﺪﮔﻲ‬ ‫ﺷﻨﺎﺧﺖ وﻳﮋﮔﻲ ﻫﺎي ﮔﺮوه ﻫﺪف‬ ‫‪ ‬ﺷﻨﺎﺧﺖ دﻗﻴﻘﻲ از ﻣﺼﺮف ﻛﻨﻨﺪﮔﺎن‬ ‫‪ ‬ﺗﻌﻴﻴﻦ ﮔﺮوه ﻫﺪف‬ ‫وﻳﮋﮔﻲ‬ ‫ﺟﻤﻌﻴﺖ‬ ‫ﺷﻨﺎﺧﺘﻲ‬ ‫ﻋﺎدات‬ ‫اﺳﺘﻔﺎده از‬ ‫رﺳﺎﻧﻪ‬ ‫ﺧﺪﻣﺎت و‬ ‫ﻣﺤﺼﻮﻻت‬ ‫روﻳﺪادﻫﺎي‬ ‫زﻧﺪﮔﻲ‬ ‫ﻧﮕﺮش ﻫﺎ و‬ ‫ﺑﺎورﻫﺎ‬ ‫ﺑﺮﻧﺎﻣﻪ روزاﻧﻪ‬ ‫‪ ‬ﺳﺎﻋﺖ ﻫﺎي ﻗﺮار ﮔﺮﻓﺘﻦ در ﻣﻌﺮض ﺗﺒﻠﻴﻎ‬ ‫‪ ‬ﺑﺮﻧﺎﻣﻪ ﻓﻌﺎﻟﻴﺖ ﻫﺎي روزاﻧﻪ‬ ‫‪ ‬ﺗﻌﺮﻳﻒ ﻛﻤﭙﻴﻦ ﻫﺎي ﻣﻨﺎﺳﺐ‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫اﻟﮕﻮي اﺳﺘﻔﺎده از ﺧﺪﻣﺎت و ﻣﺤﺼﻮﻻت‬ ‫ﺳﻄﻮح ﻣﺼﺮف ﻣﺤﺼﻮﻻت وﺧﺪﻣﺎت‬ ‫درﺻﺪ ﻧﻔﻮذ ﻣﺤﺼﻮل در ﺟﺎﻣﻌﻪ‬ ‫روﻧﺪ اﺳﺘﻔﺎده از ﻣﺤﺼﻮﻻت و ﺧﺪﻣﺎت‬ ‫ﻣﺤﺼﻮﻻت ﺟﺎﻳﮕﺰﻳﻦ‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫ﺗﺤﻠﻴﻞ رﻓﺘﺎر ﭘﺎﺳﺨﮕﻮﻳﺎن ﺑﺮ اﺳﺎس ﻧﮕﺮﺷﻬﺎ‬ ‫آﮔﺎﻫﻲ از ارزش ﻫﺎ و اﻋﺘﻘﺎدات‬ ‫ﺟﺎﻳﮕﺎه ﻳﺎﺑﻲ ﺑﺮﻧﺪ‬ ‫ﺑﺨﺶ ﺑﻨﺪي ﺑﺎزار‬ ‫ﺷﻨﺎﺳﺎﻳﻲ ﻋﻮاﻣﻞ ﻣﻮﺛﺮ ﺑﺮ اﻧﺘﺨﺎب ﻣﺼﺮف ﻛﻨﻨﺪه‬ ‫ﻃﺮاﺣﻲ ﻛﻤﭙﻴﻦ ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ ﻣﺘﻨﺎﺳﺐ ﺑﺎ‬ ‫ﻧﮕﺮش ﮔﺮوه ﻫﺎي ﻫﺪف‬
  • 21. ‫‪‬‬ ‫ﺷﻨﺎﺧﺖ ﮔﺮوه ﻫﺪف )‪.(Target Group Analysis‬‬ ‫‪ ‬وﻳﮋﮔﻲ ﻫﺎي ﺟﻤﻌﻴﺖ ﺷﻨﺎﺧﺘﻲ‬ ‫‪ ‬ﻧﮕﺮش و ﺳﺒﻚ زﻧﺪﮔﻲ‬ ‫‪Correspondence‬‬ ‫‪Mapping‬‬ ‫‪ ‬ﺑﺨﺶﺑﻨﺪي ﺑﺎزار ﻫﺪف‬ ‫‪Media‬‬ ‫‪Report‬‬ ‫)‪.(Market Segmentation‬‬ ‫‪ ‬ﻃﺮاﺣﻲ ﺑﺮﻧﺎﻣﻪ ﺑﺎزارﻳﺎﺑﻲ و ﺗﺒﻠﻴﻐﺎﺗﻲ ﻣﺨﺘﺺ ﻫﺮ ﺑﺨﺶ‬ ‫‪ ‬ﺑﺮﻧﺎﻣﻪرﻳﺰي رﺳﺎﻧﻪ‬ ‫)‪.(Optimize Media Plans‬‬ ‫‪Trend‬‬ ‫‪ ‬ﺑﻮدﺟﻪ ﺑﻬﻴﻨﻪ ﺑﺮﻧﺎﻣﻪ ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ‬ ‫‪Chaid‬‬ ‫‪ ‬ﻃﺮاﺣﻲ ﺑﺮﻧﺎﻣﻪ ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ‬ ‫‪ ‬ﺑﺮآورد ﺷﺎﺧﺺ ﻫﺎي اﺛﺮ ﺑﺨﺸﻲ ﺑﺮﻧﺎﻣﻪ ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ‬ ‫‪ ‬ﺑﺎزﻧﻤﺎﻳﻲ رواﺑﻂ ﺷﺎﺧﺺﻫﺎ‬ ‫)‪.(Correspondents Mapping‬‬ ‫‪ ‬ﺟﺎﻳﮕﺎه ﻳﺎﺑﻲ ﺑﺮﻧﺪ‬ ‫‪ ‬ﺧﻠﻖ ﭘﻴﺎم ﻫﺎي ﺗﺒﻠﻴﻐﺎﺗﻲ‬ ‫‪ ‬ﺗﺤﻠﻴﻞ روﻧﺪ‬ ‫)‪.(Trend Analyses‬‬ ‫‪ ‬ﺑﺮرﺳﻲ ﺗﻐﻴﻴﺮات در اﻟﮕﻮي ﻣﺼﺮف ﻣﺤﺼﻮﻻت و ﺧﺪﻣﺎت‬ ‫‪Cluster‬‬ ‫‪Analysis‬‬ ‫اﺑﺰار و روش‬ ‫ﺗﺤﻠﻴﻞ داده‬
  • 23. ‫‪ ‬ﭘﻮﺷﺶ ﺟﻐﺮاﻓﻴﺎﻳﻲ:‬ ‫‪ ‬ﺗﻬﺮان و 41 ﺷﻬﺮ اﺻﻠﻲ اﻳﺮان‬ ‫‪ ‬ﺗﻌﺪاد ﻧﻤﻮﻧﻪ:‬ ‫‪1700 ‬ﻧﻤﻮﻧﻪ‬ ‫‪ ‬ﻛﺎﻧﺎل ﻫﺎي ﺗﻮزﻳﻊ‬ ‫‪8 ‬ﻛﺎﻧﺎل ﺗﻮزﻳﻊ ﻣﺸﺘﻤﻞ ﺑﺮ: ﺳﻮﭘﺮﻣﺎرﻛﺖ ﻫﺎ، ﺗﻌﺎوﻧﻲ ﻫﺎ، ﺑﻘﺎﻟﻲ ﻫﺎي ﺑﺰرگ، ﻣﺘﻮﺳﻂ،‬ ‫ﻛﻮﭼﻚ، ﻛﻴﻮﺳﻚ ﻫﺎ، داروﺧﺎﻧﻪ ﻫﺎ و ﻓﺮوﺷﮕﺎه ﻫﺎي آراﻳﺸﻲ و ﺑﻬﺪاﺷﺘﻲ‬ ‫‪ ‬ﮔﺮوه ﻣﺤﺼﻮﻻت‬ ‫‪ ‬ﺧﻮراﻛﻲ و ﻏﻴﺮ ﺧﻮراﻛﻲ‬ ‫‪ ‬ﻧﺮم اﻓﺮاز ﮔﺰارش ﮔﻴﺮي‬ ‫‪ ‬ﭘﺮوژه ﻫﺎي ﺳﻔﺎرﺷﻲ:‬ ‫‪ ‬ﺳﺮﺷﻤﺎري‬ ‫‪ ‬ﭘﺎﻳﺶ ﻗﻴﻤﺖ‬ ‫و ﻫﺮﮔﻮﻧﻪ ﭘﺮوژه ﻣﺮﺗﺒﻂ ﺑﺎ ﺧﺮده ﻓﺮوﺷﺎن‬ ‫ﭘﺎﻳﺶ ﺧﺮده ﻓﺮوﺷﺎن‬
  • 24. ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫ﺳﻬﻢ ﺣﻀﻮر در ﻃﻮل دور‬ ‫وزن ﺣﻀﻮر ﻃﻮل دوره‬ ‫ﺳﻬﻢ ﺣﻀﻮر در ﻫﻨﮕﺎم ﺛﺒﺖ‬ ‫وزن ﺣﻀﻮر در ﻫﻨﮕﺎم ﺛﺒﺖ‬ ‫ﺳﻬﻢ ﻋﺪم ﺣﻀﻮر‬ ‫وزن ﻋﺪم ﺣﻀﻮر‬ ‫ﻫﺰﻳﻨﻪ ﺗﻘﺮﻳﺒﻲ ﻋﺪم ﺣﻀﻮر‬ ‫دوره ﺟﺎﻳﮕﺰﻳﻨﻲ‬ ‫ﺳﻬﻢ از ﻗﻔﺴﻪ‬ ‫ﺗﻌﺪاد ﻋﺪدي / وزﻧﻲ ﺣﻀﻮر در ﻫﻨﮕﺎم‬ ‫ﺛﺒﺖ‬ ‫ﺧﺮوﺟﻲ ﻫﺎي‬ ‫ﭘﺎﻳﺶ ﺧﺮده ﻓﺮوﺷﺎن‬ ‫ﺣﻀﻮر‬ ‫‪ ‬ﻣﻴﺎﻧﮕﻴﻦ ﻗﻴﻤﺖ ﻫﺮ ﻳﻚ از‬ ‫‪ SKU‬ﻫﺎي ﻣﺎركﻫﺎي ﻣﺨﺘﻠﻒ‬ ‫ﻗﻴﻤﺖ‬ ‫ﻓﺮوش‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫‪‬‬ ‫ﺳﻬﻢ ﻓﺮوش‬ ‫ﻣﻴﺰان ﻓﺮوش )وزﻧﻲ، رﻳﺎﻟﻲ(‬ ‫ﺳﻬﻢ ﺧﺮﻳﺪ‬ ‫ﻣﻴﺰان ﺧﺮﻳﺪ )وزﻧﻲ، رﻳﺎﻟﻲ(‬ ‫ﺳﻬﻢ ﻓﺮوش‬ ‫ﺳﻬﻢ ﻓﺮوش ﻓﻘﻂ در ﻓﺮوﺷﮕﺎه ﻫﺎي داراي‬ ‫آن ﻣﺎرك ﺗﺠﺎري‬
  • 25. ‫اﻧﺠﻤﻦ ﺗﺤﻘﻴﻘﺎت ﺑﺎزار‬ ‫‪Gallup international‬‬ ‫ﻟﻴﺴﺎﻧﺲ اﻧﺤﺼﺎري ﺷﺎﺧﺺ ﮔﺮو ه ﻫﺪف )‪(TGI‬‬ ‫از ﺷﺮﻛﺖ ‪KMR‬‬ ‫ﺷﺮﻛﺖ ﭘﮋوﻫﺶ ﺑﺎزار و رﺳﺎﻧﻪ اﻣﺮوز‬ ‫ﺗﻬﺮان، ﺿﻠﻊ ﺷﺮﻗﻲ ﻣﻴﺪان ﺷﻴﺦ ﺑﻬﺎﻳﻲ، ﭘﻼك 7‬ ‫اﻧﺠﻤﻦ ﺗﺤﻘﻴﻘﺎت ﺑﺎزار اروﭘﺎ )‪(ESOMAR‬‬ ‫اﻧﺠﻤﻦ ﻣﺸﺎوران ﻣﺪﻳﺮﻳﺖ اﻳﺮان‬ ‫ﻣﺮﻛﺰ آﻣﺎر اﻳﺮان‬ ‫ﺗﻠﻔﻦ: 00502688-120‬ ‫ﻓﻜﺲ: 35745088-120‬ ‫ﭘﺴﺖ اﻟﻜﺘﺮوﻧﻴﻜﻲ: ‪emrc@emrc.info‬‬