Employee Training Students Name: Lecturers Name: Unit Title: Submission Date: Employee Training Employee training is whereby organizations identify skill gaps that exist amongst their employees and device strategies to reduce the skill gaps. Employee training thus can be done through lectures, work based training or by an external party. The aims o employee training is to improve employee efficiencies as well as improve employee production quality or increase the levels of output. Organizations that do not conduct training to their employees will experience low production output, a low competitive workforce as compared to their competitors, customer dissatisfaction as a result of the reduced quality of output as well as a reduction in sales in the case of an unskilled sales team. For training to be successful and well planed, the human resource department needs to come up with an employee training schedule. (Sidharth Thakur 2012). Employee training schedule When planning a training program for employees, setting up a proper training schedule as well as communicating it to the employees should be the top most priority of any organization that want to conduct training to their employees, this should mostly be done by large organizations that want to conduct training to a large number of employees due to the complexity of the training program. Thus an organization training schedule template is what organizations need to inform their employees about how the training program will be conducted. Stacy 2010 · slide 1 of 2 The effectiveness of a training program depends on how well employees have been informed about the program as well as the kind of attendance the program seeks. To ensure these two things succeed, the schedule of the training program must be available to all the employees in question before the start of the training program. (Sidharth Thakur 2012). Contents of an employee training schedule An employee training schedule contains three important pieces of information, they include Training Program Details: The top of the training schedule shows the name of the training program, the total number of hours it will take to complete the training, the proposed start and finish date and the name/department of the training coordinator. (Edwards 2010). Training Summary: The second part will have the basic structure of the training. This will include the training modes as well as how many hours will be dedicated to each of the modules. (Edwards 2010). Detailed Training Schedule: Here, the hourly schedule for the training program will be detailed out. The other relevant information regarding each sessions such as the time, the place session is the name of the trainer who will be facilitating the training session can be displayed here. Ginny (Edwards 2010). Those that will be attending are the employees in the sales department because the sales section is very important when ...

1. Employee Training
Students Name:
Lecturers Name:
Unit Title:
Submission Date:
Employee Training
Employee training is whereby organizations identify skill gaps
that exist amongst their employees and device strategies to
reduce the skill gaps. Employee training thus can be done
through lectures, work based training or by an external party.
The aims o employee training is to improve employee
efficiencies as well as improve employee production quality or
increase the levels of output. Organizations that do not conduct
training to their employees will experience low production
output, a low competitive workforce as compared to their
competitors, customer dissatisfaction as a result of the reduced
quality of output as well as a reduction in sales in the case of an

2. unskilled sales team. For training to be successful and well
planed, the human resource department needs to come up with
an employee training schedule. (Sidharth Thakur 2012).
Employee training schedule
When planning a training program for employees, setting up a
proper training schedule as well as communicating it to the
employees should be the top most priority of any organization
that want to conduct training to their employees, this should
mostly be done by large organizations that want to conduct
training to a large number of employees due to the complexity
of the training program. Thus an organization training schedule
template is what organizations need to inform their employees
about how the training program will be conducted. Stacy 2010
· slide 1 of 2
The effectiveness of a training program depends on how well
employees have been informed about the program as well as the
kind of attendance the program seeks. To ensure these two
things succeed, the schedule of the training program must be
available to all the employees in question before the start of the
training program. (Sidharth Thakur 2012).
Contents of an employee training schedule
An employee training schedule contains three important pieces
of information, they include
Training Program Details: The top of the training schedule
shows the name of the training program, the total number of
hours it will take to complete the training, the proposed start
and finish date and the name/department of the training
coordinator. (Edwards 2010).
Training Summary: The second part will have the basic
structure of the training. This will include the training modes as
well as how many hours will be dedicated to each of the
modules. (Edwards 2010).
Detailed Training Schedule: Here, the hourly schedule for the
training program will be detailed out. The other relevant
information regarding each sessions such as the time, the place
session is the name of the trainer who will be facilitating the

3. training session can be displayed here. Ginny (Edwards 2010).
Those that will be attending are the employees in the sales
department because the sales section is very important when it
comes to increasing profitability. Organizations’ believe that if
their employees in the sales department are well trained, sales
will always be higher. We will also be conducting training to
the employees in the production department because we strongly
believe that when employees in the sales department are well
trained, output will always remain high.
Training will either be conducted by the human resource
department or outsourced to an external party who specializes in
training employees on behalf of organizations.
Cost-benefit of your training
Cost–benefit analysis is a systematic process of calculating and
comparing results against efforts.
In our case, since we will be conducting training on our sales
employees, if sales go up by 20% as a results of training if we
assume that the 20% translates to $ 1,000,000 while the costs of
training were just $ 200,000, the company would have benefited
by $ 800,000 as a result of the training efforts.
In the case of conducting training to our employees in the
production departmenr, if production goes up by 40% as a result
of the training efforts if we assume that 40% of production
indrease translates to $ 6,000,000 while the costs o training
were just $ 1,000,000, the cmpany would have benefited by $
5,000,000 as a result of training efforts conducted to the
employees in the production department.
ROI (Return on investment).
ROI is the same as benefits, thus benefits of conducting training
on the employees in the sales department = $ 8,000,000.
While the benefits of conducting of conducting training on the
employees in the productin departmet will be $ 5,000,000.
How training will lead to transfer of training
Employers will first conduct employee evaluation so as to

4. identify the sill gaps of employees. They will then train
employees according to the skill gaps that the employees
posses. For example, if the employees in the sales department
lack communication skills, training will be conducted to
employees on how they can approach clients.
References
http://www.brighthub.com/office/human-
resources/articles/98919.aspx#
http://www.costbenefit.com/
http://www.denstoredanske.dk/Samfund,_jura_og_politik/%C3%
98konomi/Marked_og_velf%C3%A6rd/costbenefit-analyse
http://managementhelp.org/training/basics/reasons-for-
training.htm
http://humanresources.about.com/od/training/Training_Develop
ment_and_Education_for_Employees.htm
Appendix 1: Employee Training Schedule and lesson plan. It
includes Training program details, training summary as well as
a detained training schedule.
Appendix 2:
Below is an effective way to understand how to determine

5. which employees in your organization need to be trained a
particular way.
1
7
Organizational Training: “involves identifying whether training
supports the company's strategic direction; whether managers,
peers, and employees support training activity; and what
training resources are available.” (Noe, 2008, pg. 98). The
Cottrell Home Day Care will be training its employees known as
provider’s assistant on the safety of the day care children. As
we move along throughout the organizational analysis of the
day care we will first look at how the training content could
affect our employee’s relationship with our customers. Our
training will give employees confidence in communicating with
customers on how they are capable of performing key
emergency situations such as CPR, and fire drills.
What the partners need to know about the program is the
state of Illinois regulated laws of training, a full detail of every
training needed necessary for the day care safety as a whole.
The program aligns with the strategic need of the business
because it meets the safety standards required by the day care
laws, and gives a recruiting edge over the competitors. It offers
the customers a sense of secure safety.
Organizational resources are always great sources to be
devoted to a business especially in child care services. Good
organizational resources that are being devoted to Cottrell

6. Home Day Care are: American Heart association which is used
to help aid in CPR training, along with Child Care Aware
(CAA) a program of the National Association of Child Care
Resource & Referral Agencies (NACCRRA), has information
for parents and providers and links to local Child Care Resource
and Referral agencies (CCR&R). CCA is funded in part by the
Office of Child Care, Office of Family Assistance,
Administration for Child and Families, U.S. Department of
Health and Human Services.
In order for our training to succeed the owner/director of
the business has to be patience, knowledgeable of emergency
procedures and proficient to be able to teach the peers proper
tools in training. What is needed from the peers to succeed, is
knowledge, proficiency, patience and the willingness to learn.
What features of the work environment that can interfere with
training is lack of staff, whether, and a undereducated staff that
does not have the concept or ability to learn basic training
skills.
Outside of the director of the business itself to help ensure
training we will provide a specialist from the Illinois
Department of Children Services who will assist in training.
After the training is completed the employees will see this
training as a reward because now they have learned new
techniques that will assist them further in their life’s, knowing
how to evacuate a building during a fire drill and especially
knowing CPR can help these employee advance them in their
careers in child care and can also gain them to higher position
in this field.
Task analysis: “results in a description of work activities,
including tasks performed by the employee and the knowledge,
skills, and abilities required to complete the tasks” (Noe, 2008
pg. 110). The employee’s task regarding the safety of a fire
drill procedure will be to gather all of the children evaluate
everyone out of the building, and then they will walk to our safe
house which is across the street and contact the fire department
as well as the parents. We randomly evaluate our employee’s

7. ability to handle these situations in real life by conducting
random fire and other safety drills with the children. Training
for CPR will consist of a specialist from Pulse CPR coming to
the training session and displaying as well as hands on activities
to the employees. The task for the employees in this situation is
to perform CPR on any child that is enrolled in the day care
whether it consists of them being unconscious or possibly
chocking from any food. Contacting 911 will also be a task
performed by employees if any CPR situation occurred.
Person Analysis “Helps to identify employees who need
training, that is, whether employees' current performance or
expected performance indicates a need for training.”(Noe, 2008,
pg.102) Person analysis in the business of home day care will
be determined if an employee needs training is by their lack of
not fully completing fire drills and CPR. If a employee does not
follow through with all guidelines of double checking to make
sure all children are out of the building, they will need to be
trained. If a child is eating and accidently chokes on their food
and an employee is unable to perform proper CPR then that
requires for immediate training.
Works Cited
Training Needs Analysis Please Help. (n.d). Retrieved From:
http://www.citehr.com/154120-training-needs-analysis-help-
please.html
Marcia, Moore. (April 20120). Organizational Training Methods
and Policies. Retrieved From:
http://www.ehow.com/list_5954279_organizational-training-

8. methods-policies.html
National Organizations. (n.d). Retrieved From:
http://childcareaware.org/child-care-
providers/resources/national-organizations
Health and Safety. (n.d). Retrieved
From.http://ccrs.illinois.edu/parents/healthandsafety.html
Raymond Andrew Noe (2008). Employee Training and
Development [4] (VitalSource Bookshelf), Retrieved from
http://online.vitalsource.com/books/0077592182
Appendix A
This diagram explains the cycle of organizational training by
beginning with the needs of the company, monitoring, and
ensure the performance standards meet the companies strategic
planning.
Appendix B
This task analysis diagram displays how each one of the below
steps is included in the task analysis, This process can help
master the most complex issues in an organization.

9. Appendix C
Below is an effective way to understand how to determine
which employees in your organization need to be trained a
particular way.
1
Beetta Cottrell
The name of the company I have chosen is Cottrell Home Day
Care which is a family owned business licensed by my mother
Bobbie Cottrell who is the director of the company. Cottrell
Home Day Care Center is an existing home-based child care
center. We offer premium full-day childcare services to families
in the Western portion of the Humboldt park community and the
eastern portion of the Austin community in Chicago, IL.
Childcare services are available for youth from 6 weeks to 12
years old. We are currently servicing 10 children. There are
many keys to our success such as: 1) we have an experienced
management team and 10 years of operating history; 2) we are

10. in a high demand area for children; 3) we service predominately
low-income families, in which the state pays for the majority of
care on a timely basis; 4) we have strong community partners,
and; 5) we are a small center and are able to provide children
and families with a more intimate learning environment.
Cottrell Home Day will be training in the areas of safety and
quality care. The employees who will be in attendance are the
three day care provider assistants. The director of the company
Bobbie Cottrell will be involved in creating the training. A
specialist from the Illinois Department of Children Services will
provide the training.
The main purpose and goal of the training is to make sure all of
the assistants are proficient in the following areas of safety and
quality: the day care itself, toys children use for their
amusement, the children’s sleeping areas, assurance that
nutrition meals are being prepared safely as well as fire drill
standards are being met, and making sure all children
immunizations shot records are up to date, and learning
materials are aged appropriate.
Works Cited
Illinois Action for Children. (2012). Retrieved From:
http://www.actforchildren.org/site/PageServer?pagename=Home