The document discusses several instances where Steve prevented the employee from taking on boarders. Steve provided various excuses for rejecting potential boarders such as them being flaky, incompatible with previous clients, or having a past disagreement. Steve was also rude and demanding towards two previous potential boarders, Laurie Canty and Jenni Martin. Additionally, a man named Pete who knew Steve's ex-wife tried to rent the facility but Steve was nasty towards him and used a different name.