MANDATORY TRAINING

1. EMERGENCY OPERATIONS
PLAN
DRILL

2. SCENARIO
ON CALL STAFF:
COE – Jerry
I&R – Cody

3. SCENARIO
THURSDAY EVENING
DRY LIGHTNING STORMS ARE ACTIVE
IN OUR SERVICE AREA, WITH LITTLE
OR NO RAIN FALL FOR SEVERAL
MONTHS PRIOR TO THE STORMS

4. SCENARIO
CODY RECEIVES NOTIFICATION FROM
STENOCALL THAT THERE ARE
SEVERAL OUTAGES IN THE LAKE
ALAN HENRY AREA. THE CALLER
ALSO STATES THERE ARE SEVERAL
WILD FIRES IN THE AREA DUE TO DRY
LIGHTNING.

5. SCENARIO
CODY CALLS JERRY AND INFORMS HIM
OF THE OUTAGES AND ASK HIM TO
MEET AT THE SPUR OFFICE TO CHECK
FOR ANY ALARMS.

6. SCENARIO
THEY ARRIVE AT THE OFFICE AND
DETERMINE, BY LOOKING AT
ALARMS, THAT THERE IS DAMAGE TO
THE LAKE ALAN HENRY SUBSCRIBER
FIBER OPTIC CABLE

7. SCENARIO
THEY CALL RAY AND TOM AND INFORM
HIM OF THE SITUATION.

8. SCENARIO
CODY AND JERRY GATHER ANY
EQUIPMENT NEEDED AND BEGIN
TRAVELING TO L.A.H.

9. SCENARIO
TOM ARRIVES AT THE OFFICE AND
CONTACTS MR. WHITEFIELD
INFORMING HIM OF THE SITUATION

10. SCENARIO
JIMMY ARRIVES AT THE OFFICE AND
ALL WAIT TO HEAR BACK FROM CODY
OR JERRY.

11. SCENARIO
CODY AND JERRY ARRIVE AT L.A.H. TO
FIND A WILD FIRE HAS SEVERELY
DAMAGED SEVERAL THOUSAND FEET
OF FIBER OPTIC CABLE ON THE
NORTH SIDE OF THE LAKE, AS WELL
AS SEVERAL STRUCTURES.

12. SCENARIO
THE SCENE IS DANGEROUS WITH
DOWNED POWER LINES AND
SMOLDERING EMBERS.

13. SCENARIO
WITH POWER LINES DOWN, THERE IS
NO CELL SERVICE. CODY DRIVES TO
GRUBBS C.O. AND CALLS RILEY AND
JIMMY TO NOTIFY THEM OF THE
SITUATION.

14. EMERGENCY OPPERATIONS
COMMITTEE
AFTER HEARING THE INITIAL
ASSESMENT FROM CODY, JIMMY
ACTIVATES THE EOC. ALL EOC
MEMBRS ARE ASKED TO REPORT TO
THE EMERGENCY COMMAND CENTER
( SPUR OFFICE).

15. EOC
WHILE THE EOC IS IN ROUTE TO THE
ECC, CODY AND JERRY ARE ON SITE
AND BEGIN THE SITE EVALUATION
AND DAMAGE ASSESMENT.

16. EOC
ALL MEMBERS OF THE EOC ARRIVE AT
THE ECC AND RECEIVE A REPORT
FROM THE TWO EMPLOYEES AT L.A.H.
WHO HAVE ASSESED THE DAMAGE.

17. EOC
AFTER HEARING THE EXTENT OF THE
DAMAGE AND LOSS OF SERVICE, THE
EOC ACTIVATES THE EMERGENCY
OPERATIONS PLAN.

18. EOP
ONCE THE EOP IS ACTIVATED, STEPS
AND PROCEDURES WITHIN THE PLAN
WILL TAKE PLACE SIMULTANEOUSLY.

19. EOP
COMMUNICATION WITH ON SITE STAFF
REGARDING NEEDED EQUIPMENT
AND PRIORITY RESTORATION.

20. EOP
BASED ON INFORMATION, EOC
MEMBERS WILL ORGANIZE THE
NECCESARY WORK FORCE AND
EQUIPMENT TO ADDRESS THE
SITUATION.

21. EOP
EOC MEMBERS SIMULTANEOUSLY WILL
MAINTAIN A CONTROL LOG FOR THE
DURATION OF THE EMERGENCY.

22. EOP
THE EOC WILL APPOINT A
SPOKESPERSON WHO WILL SPEAK
WITH MEDIA OR EXTERNAL SOURCES
SEEKING INFORMATION.

23. EOP
COMPLAINTS CONNECTED TO THE
EMERGENCY WILL BE DIRECTED TO
THE EOC.

24. EOP
THE EOC AND SUPERVISORS MUST
PLAN FOR UN-IMPACTED DAY TO DAY
OPERATIONS ON FRIDAY WITH A
LIMITED WORKFORCE.

25. EOP
ONCE SERVICE IS RESTORED,
OPERATIONS WILL RETURN TO AS
NORMAL AS POSSIBLE.

26. EOP
ALL FCC AND PUC REQUIRED SUMMARY
REPORTS WILL BE COMPLETED BY
EOC STAFF.