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E-MAIL MARKETING
Adriano Pozaric
Turizam Info magazine
WHERE WATERS MEET
Swansea, 17. october 2013.
E-MAIL MARKETING
History of E-mail
E-mail Basics
Mailchimp
WHERE WATERS MEET /// Swansea, 17. october 2013.
JOSEPHINE COCHRANE
Cochran's Crescent Washing Machine
Illinois, 1886.
WHERE WATERS MEET /// Swansea, 17. october 2013.
WHERE WATERS MEET /// Swansea, 17. october 2013.
1965. MIT’s CTSS Mail
1971. the first ARPANET mail
1993. reffered as E-mail
WHERE WATERS MEET /// Swansea, 17. october 2013.
iContact Survey
WHERE WATERS MEET /// Swansea, 17. october 2013.
March 2013. > 2.5 Trillions of messages daily
WHERE WATERS MEET /// Swansea, 17. october 2013.
0
1
1
2
2
4/2012 5/2012 6/2012 7/2012 8/2012 9/2012 10/2012 11/2012 12/2012 1/2013 2/1203 3/2013
Legitimate Email Spam
Source: McAfee threats reports 1Q2013
Global Email Volume (in Trillions of message)
Steps to Email Success
WHERE WATERS MEET /// Swansea, 17. october 2013.
Get to the Inbox
Be Interesting
Put Data / Analytics to Use
Email Goals
WHERE WATERS MEET /// Swansea, 17. october 2013.
Win Sales
Qualify Leads
Educate Customers
Build Relationship
Deliverability
WHERE WATERS MEET /// Swansea, 17. october 2013.
“In today’s email landscape,

only 81% of all permission-based email

makes it to the world’s inboxes.”
Deliverability Tips
WHERE WATERS MEET /// Swansea, 17. october 2013.
Use a Reputable Provider
Avoid “Spammy” Content
Get Opened / Clicked Regularly
Inboxing’ is Note Enough: Be Interesting
WHERE WATERS MEET /// Swansea, 17. october 2013.
Subject Lines
WHERE WATERS MEET /// Swansea, 17. october 2013.
Subject Lines
WHERE WATERS MEET /// Swansea, 17. october 2013.
http://www.marketingprofs.com/charts/2013/11228/the-most-effective-keywords-in-email-subject-lines
Subject Lines
WHERE WATERS MEET /// Swansea, 17. october 2013.
http://www.marketingprofs.com/charts/2013/11228/the-most-effective-keywords-in-email-subject-lines
Subject Lines
WHERE WATERS MEET /// Swansea, 17. october 2013.
http://www.marketingprofs.com/charts/2013/11228/the-most-effective-keywords-in-email-subject-lines
Effective Subject Lines
WHERE WATERS MEET /// Swansea, 17. october 2013.
Do
Write and Re-Write
Keep it Short and to the Point
Mix it up
Don’t
Sacrifice Clarity for Cleverness
Mislead
Short and Simple
WHERE WATERS MEET /// Swansea, 17. october 2013.
Subject Line Red Flags
WHERE WATERS MEET /// Swansea, 17. october 2013.
ALL CAPS
Free Offer
Best, Lowest, Cheapest
No Subject Line
!!!!!
First Sentence Matters
WHERE WATERS MEET /// Swansea, 17. october 2013.
NO YES
Design
Images Carry ComplementYour Message
WHERE WATERS MEET /// Swansea, 17. october 2013.
Design
Images ComplementYour Message
WHERE WATERS MEET /// Swansea, 17. october 2013.
Message > Design
WHERE WATERS MEET /// Swansea, 17. october 2013.
Subject Line:
“Hey”
Call To Action:
Donate $5 or more
Results:
Raised +$2.5 million
Call to Action
WHERE WATERS MEET /// Swansea, 17. october 2013.
Call to Action
WHERE WATERS MEET /// Swansea, 17. october 2013.
Be Action Packed
Make your Calls-to-Action Just That. Never “Click here to...”
Don’t Disappoint
Only link to worthwhile pages / content
Stand Alone
Keep links obvius. Break them out of body paragraphs

or make them buttons.
Link Ideas
WHERE WATERS MEET /// Swansea, 17. october 2013.
Programs
Landin Pages
Articles on website
Case Studies
White Papers
Sign Up
Analytics
WHERE WATERS MEET /// Swansea, 17. october 2013.
Opens
Does Not Necessarily Reflect Engagement
Clicks
Easy to Accurately Track
Best Indicator of Interest
Clickers Should BeYour First Follow-Up
Click-to-Open Ratio
WHERE WATERS MEET /// Swansea, 17. october 2013.
Unique Clicks
Unique Opens
= Click-to-Open Ratio
AB Split Testing
WHERE WATERS MEET /// Swansea, 17. october 2013.
MAILCHIMP
WHERE WATERS MEET /// Swansea, 17. october 2013.
WHERE WATERS MEET /// Swansea, 17. october 2013.
WHERE WATERS MEET /// Swansea, 17. october 2013.
WHERE WATERS MEET /// Swansea, 17. october 2013.
WHERE WATERS MEET /// Swansea, 17. october 2013.
WHERE WATERS MEET /// Swansea, 17. october 2013.
www.mailchimp.com
Adriano Požarić
Turizam Info Magazine
adriano.pozaric@turizaminfo.com

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