2. Lead by Example Imagine how much better your people would perform if your top leaders served as role models and practiced the behaviors expected of others in your organization
3. Make Decisions Building teams, creating committees and launching taskforces are useless practices unless you empower them to make key decisions for the organization
4. Destroy Your Silos How much more could your organization accomplish if you eliminated the silos headed by powerful people who insist on defending their precious turf
5. Start Innovating Greek martial art-like problem solving fads are distracting your organization from focusing on what matters most for your future – your ability to innovate
6. Remove Roadblocks How much faster could you reach your goals if your support functions (HR, IT, Finance, Legal, etc.) were actually aligned to enable your operations rather than interfering with your performance
7. Ask Customers Your customers are better judges of your products, services and relationships than anyone inside your organization
8. Stop Going to Meetings If you accept an invitation to attend a meeting not knowing its purpose, desired outcomes or your role, you get everything you deserve
9. Pick Your Heroes Carefully Consider what would happen if you aligned your rewards and feedback systems with your strategies to encourage appropriate behaviors instead of perpetuating unproductive ones
11. Develop Your Future Marry your succession planning with your leadership development efforts
12. On Machiavelli While the ends do not always justify the means, focusing incessantly on policies and procedures will ensure that you will never reach an end
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