This document discusses legacy systems used by organizations like non-profits and governments that have limited technology budgets. It notes that legacy systems are kept due to costs, resistance to change, and fears about future problems. It recommends cost comparisons and gradual integration of new technologies over time to combat issues with legacy systems. The document provides examples of legacy control systems used by a water utility and resources for supporting aging technologies.
A smartphone in-the-loop active state-of-charge manager for electric vehiclesKhadarbaba Shaik
The document proposes a system to manage the state of charge of electric vehicle batteries using a smartphone. It consists of a vehicle unit that monitors the battery status and temperature using a microcontroller and sensors. This data is sent via Bluetooth to a mobile unit/app. An ultrasonic sensor is also used to detect obstacles to prevent accidents. The system aims to provide cost-efficient battery monitoring and increase safety.
Reach Your Driver Goals: The TNC Campaign by Tegan Molloy Forth
The document outlines a campaign and pilot projects to increase electric vehicle adoption among rideshare drivers. The campaign includes raising awareness of financial benefits through a #DriverGoals social media campaign and video testimonials. Pilot projects will test a financing program to help underbanked drivers purchase used EVs and address barriers such as access to charging. The goals are to improve driver income through savings, create economic opportunities, and provide air quality and emissions reductions benefits.
VeloMetro Mobility Inc. presented on their velomobile car sharing solution. Their velomobiles can be used by anyone without a driver's license, providing car functionality in an enclosed and connected 3-wheeled electric pedal vehicle. They have developed an integrated sharing network to connect riders, fleet operations, and customer service. Their goal is to launch the most inclusive, cost effective, and sustainable one-way car sharing service for urban areas starting with a pilot program in Vancouver in 2016.
The child was abandoned at birth in China and near death from malnourishment. She lived in an institute until age 3.5, when a missionary family adopted her thinking she would die within days. At age 5, she was adopted by her current family. She is now 18 and graduating high school. She has autism and other disabilities. Her family aims to help her gain independence through therapies, community activities, and a future job. Her goals are to graduate, get a job, and live with her family forever.
A smartphone in-the-loop active state-of-charge manager for electric vehiclesKhadarbaba Shaik
The document proposes a system to manage the state of charge of electric vehicle batteries using a smartphone. It consists of a vehicle unit that monitors the battery status and temperature using a microcontroller and sensors. This data is sent via Bluetooth to a mobile unit/app. An ultrasonic sensor is also used to detect obstacles to prevent accidents. The system aims to provide cost-efficient battery monitoring and increase safety.
Reach Your Driver Goals: The TNC Campaign by Tegan Molloy Forth
The document outlines a campaign and pilot projects to increase electric vehicle adoption among rideshare drivers. The campaign includes raising awareness of financial benefits through a #DriverGoals social media campaign and video testimonials. Pilot projects will test a financing program to help underbanked drivers purchase used EVs and address barriers such as access to charging. The goals are to improve driver income through savings, create economic opportunities, and provide air quality and emissions reductions benefits.
VeloMetro Mobility Inc. presented on their velomobile car sharing solution. Their velomobiles can be used by anyone without a driver's license, providing car functionality in an enclosed and connected 3-wheeled electric pedal vehicle. They have developed an integrated sharing network to connect riders, fleet operations, and customer service. Their goal is to launch the most inclusive, cost effective, and sustainable one-way car sharing service for urban areas starting with a pilot program in Vancouver in 2016.
The child was abandoned at birth in China and near death from malnourishment. She lived in an institute until age 3.5, when a missionary family adopted her thinking she would die within days. At age 5, she was adopted by her current family. She is now 18 and graduating high school. She has autism and other disabilities. Her family aims to help her gain independence through therapies, community activities, and a future job. Her goals are to graduate, get a job, and live with her family forever.
The document discusses opportunities and challenges for developing innovative cities and regions. It suggests that technology and green innovation can help drive economic development and entrepreneurship through smarter buildings, cloud computing, and analytics. Public-private partnerships between universities, industry and government are key to overcoming challenges faced by older "legacy" cities. The document provides examples of collaborations between IBM and universities working on issues like building efficiency and developing new technologies like Watson.
ICT for Local Government - better service deliveryAllison Hornery
This document discusses how local governments can use information and communication technologies (ICT) to improve service delivery to citizens. It provides examples of ICT applications that have enabled more efficient and effective services, engagement with stakeholders, and transparency and accountability. The document advocates choosing the right services to transform with ICT, understanding the benefits and limitations of different delivery channels, piloting emerging technologies, collaborating with other organizations, and establishing benchmarks to measure success.
Stephen Passmore, Head of Platform Delivery, The Ecological Sequestration Trust presents the work on resilience.io in GAMA, Accra, Ghana over the previous 18 months to a World Cafe session at the Cities Alliance, Africa Strategy Workshop, Sept 2016
The document provides an overview and status update of the Clinical Groupware Collaborative (CGC). It discusses the CGC's advocacy efforts to influence health IT innovation. It also provides details on pilots and collaborations between CGC members to facilitate data exchange and meet meaningful use requirements. Goals for 2010 include finalizing technical requirements, presenting use cases, and delivering working code for meaningful use. Members are invited to join upcoming meetings and participate in committees to help shape health IT standards and policies.
The document discusses a cafe SWOT analysis. Politically, local governments have strict consumer protection laws that must be followed. Economically, rising production and supply costs could increase coffee prices and competition. Existing competitors like CBD Cafe have skilled staff but rely on a single supplier, while potential competitors like Cafe OZ have strong procurement but little experience. The analysis examines competitors, risks, costs, and benefits to provide due diligence for decision making.
A session by Interim Area Chair, Strategy & Statistics Area William J. Loschert Endowed Chair in Entrepreneurship, Fordham University on the topic of 'Blockchain, Smart Contracts & IoT' at InterCon USA 2019, held at Caesars Palace, Las Vegas on 18-20 June, 2019.
In this issue of TOP TEN we provide the reader with a wealth of information related to current and future usages of BIG DATA. The reader will get an insight into usages in the realm of education, health, construction, management as well as marketing.
Gert Florijn is principal consultant at M&I/Partners. He has been active in software and enterprise architecture since 1992. His main focus is to assist organisations in getting and maintaining grip on (large) IT landscapes.
Eelco Rommes is a senior consultant at M&I/Partners. He helps organisations to become more effective with architecture.
Are there limits to agility?
Agile methods were conceived to improve the way software is developed. In agile development, customers and developers cooperate closely to add features to high-quality working software in a predictable manner. But there are many organizations that do not develop their own software yet still have to deal with changing IT-landscapes.
We address the issue of directing complex IT-landscapes in public sectors such as healthcare and local and national government organizations. Typically, these landscapes are filled with large, off-the-shelf applications that have specialized (and complex) configurations. There are numerous interfaces to the external world and a complex field of users and other stakeholders. On top of that, the political environment changes constantly. Achieving agility under those circumstances can be a real challenge.
In these cases, it is crucial to have an overview of the existing situation as well as insight in the potential changes on a larger scale. We will gladly engage in discussions on how agility can be improved at this level also.
This document discusses how organizations that maintain IT systems but do not develop software themselves can become more agile. It provides examples of how hospitals manage complex and interconnected IT landscapes that are difficult to change. Typical approaches to change include isolating projects, using "trench warfare" tactics to delay changes, conducting big bang upgrades, and customizing off-the-shelf software. The document recommends viewing the IT landscape as a coherent system, managing technical debt, conducting changes more frequently, establishing product ownership at the landscape level, and ensuring IT has representation at the executive level. The overall goal is to make these complex IT organizations more adaptable to changing needs and environments.
Platform Strategy Institute - Regulatory Risk and Platform StrategyDyan Finkhousen
Digital platforms are at the heart of online economic activity, connecting multi-sided markets of producers and consumers for various goods and services.
Their influence over transaction flows, and their strength of position within a business ecosystem, raise concerns that platform businesses could engage in anti-competitive practices that reduce innovation and consumer welfare.
This webinar will examine digital market competition and the role of regulation in addressing these concerns.
We'll discuss:
✅ Gatekeeper platforms
✅ Anti-competitive behavior
✅ The role of data in platform fairness
✅ Mergers and acquisitions
If you are a Platform Professional or if platform businesses are operating in your industry - don't miss this webinar. We’ll explore the changing digital environment and how organizations and regulations need to adapt.
Research Methodology Poster for research in Supply Chain Digital TwinsArwa Abougharib
Poster prepared for a post-graduate course titled ' ESM 600 - Research Methodology', summarizing the final research plan.
Program: Masters in Engineering Systems Management
Affiliation: American University of Sharjah, College of Engineering, Department of Industrial Engineering
The document discusses selection criteria for distributed control systems (DCS) in the process industry. It outlines the objectives of the research project, which are to improve the model-based consideration and decision-making process for selecting new DCS systems. The research methodology involves interviews with employees from large process industry companies, as well as DCS vendors and consultants. Analytical hierarchy process and multi-attribute utility theory methods are used to evaluate and prioritize various DCS selection criteria.
Advance Market Commitments for Climate Changecgdev
Center for Global Development visiting senior associate Jan von der Goltz presents some considerations for advance market commitments in the climate change context.
SIT is proud to be part of the global movement in confronting COVID-19 by moving some SIT operations into an online format.
At the #SITinsights in Technology talk, we’re blending computing and economics, bringing knowledge and expertise from all relevant fields to help enable global efforts.
This document discusses the challenges faced by CIOs in balancing the demands for digital transformation with maintaining stable legacy systems. It proposes a "blended IT" approach that supports a period of coexistence between new digital systems and legacy technologies. This allows CIOs to fast-track customer-facing functions for transformation while taking a more measured approach with internal, mission-critical systems in order to manage risks and allow cultural adaptation. The blended IT model provides a dual-speed roadmap that prioritizes customer experience on the "fast track" while ensuring dependable operations on the "steady track".
Control Systems Obsolescence – Support Strategies and Key ConsiderationsOptima Control Solutions
Naturally, robust steel frameworks of machines age much more slowly than their moving parts and also have an extremely long life span if well-maintained. However, with those same machines’ control systems the case is different. Modern technology advances so quickly that a system can be out of date in as little as 10-12 years.
In this article, Michael Hill, managing director of Optima Control Solutions, looks at three different manifestations of control system obsolescence and offers practical advice on how to deal with each case. The last part of the article contains a checklist of the key factors to consider before moving forward with any obsolescence support strategy.
This document summarizes a webinar on opportunities for customer relationship management (CRM) in the smart grid. The webinar featured a panel of experts discussing topics like the consumer experience with smart meters and pricing programs, opportunities for utilities to provide customers with energy usage information and pricing choices, and challenges and opportunities for CRM in educating customers and protecting privacy as the smart grid develops. The panelists represented utilities, technology companies, and consulting organizations.
Presentation used for students in the Nitrogen course of prof. JW Erisman at Leiden University to explain some essentias of economics in the Dutch nitrogen crisis
The document discusses opportunities and challenges for developing innovative cities and regions. It suggests that technology and green innovation can help drive economic development and entrepreneurship through smarter buildings, cloud computing, and analytics. Public-private partnerships between universities, industry and government are key to overcoming challenges faced by older "legacy" cities. The document provides examples of collaborations between IBM and universities working on issues like building efficiency and developing new technologies like Watson.
ICT for Local Government - better service deliveryAllison Hornery
This document discusses how local governments can use information and communication technologies (ICT) to improve service delivery to citizens. It provides examples of ICT applications that have enabled more efficient and effective services, engagement with stakeholders, and transparency and accountability. The document advocates choosing the right services to transform with ICT, understanding the benefits and limitations of different delivery channels, piloting emerging technologies, collaborating with other organizations, and establishing benchmarks to measure success.
Stephen Passmore, Head of Platform Delivery, The Ecological Sequestration Trust presents the work on resilience.io in GAMA, Accra, Ghana over the previous 18 months to a World Cafe session at the Cities Alliance, Africa Strategy Workshop, Sept 2016
The document provides an overview and status update of the Clinical Groupware Collaborative (CGC). It discusses the CGC's advocacy efforts to influence health IT innovation. It also provides details on pilots and collaborations between CGC members to facilitate data exchange and meet meaningful use requirements. Goals for 2010 include finalizing technical requirements, presenting use cases, and delivering working code for meaningful use. Members are invited to join upcoming meetings and participate in committees to help shape health IT standards and policies.
The document discusses a cafe SWOT analysis. Politically, local governments have strict consumer protection laws that must be followed. Economically, rising production and supply costs could increase coffee prices and competition. Existing competitors like CBD Cafe have skilled staff but rely on a single supplier, while potential competitors like Cafe OZ have strong procurement but little experience. The analysis examines competitors, risks, costs, and benefits to provide due diligence for decision making.
A session by Interim Area Chair, Strategy & Statistics Area William J. Loschert Endowed Chair in Entrepreneurship, Fordham University on the topic of 'Blockchain, Smart Contracts & IoT' at InterCon USA 2019, held at Caesars Palace, Las Vegas on 18-20 June, 2019.
In this issue of TOP TEN we provide the reader with a wealth of information related to current and future usages of BIG DATA. The reader will get an insight into usages in the realm of education, health, construction, management as well as marketing.
Gert Florijn is principal consultant at M&I/Partners. He has been active in software and enterprise architecture since 1992. His main focus is to assist organisations in getting and maintaining grip on (large) IT landscapes.
Eelco Rommes is a senior consultant at M&I/Partners. He helps organisations to become more effective with architecture.
Are there limits to agility?
Agile methods were conceived to improve the way software is developed. In agile development, customers and developers cooperate closely to add features to high-quality working software in a predictable manner. But there are many organizations that do not develop their own software yet still have to deal with changing IT-landscapes.
We address the issue of directing complex IT-landscapes in public sectors such as healthcare and local and national government organizations. Typically, these landscapes are filled with large, off-the-shelf applications that have specialized (and complex) configurations. There are numerous interfaces to the external world and a complex field of users and other stakeholders. On top of that, the political environment changes constantly. Achieving agility under those circumstances can be a real challenge.
In these cases, it is crucial to have an overview of the existing situation as well as insight in the potential changes on a larger scale. We will gladly engage in discussions on how agility can be improved at this level also.
This document discusses how organizations that maintain IT systems but do not develop software themselves can become more agile. It provides examples of how hospitals manage complex and interconnected IT landscapes that are difficult to change. Typical approaches to change include isolating projects, using "trench warfare" tactics to delay changes, conducting big bang upgrades, and customizing off-the-shelf software. The document recommends viewing the IT landscape as a coherent system, managing technical debt, conducting changes more frequently, establishing product ownership at the landscape level, and ensuring IT has representation at the executive level. The overall goal is to make these complex IT organizations more adaptable to changing needs and environments.
Platform Strategy Institute - Regulatory Risk and Platform StrategyDyan Finkhousen
Digital platforms are at the heart of online economic activity, connecting multi-sided markets of producers and consumers for various goods and services.
Their influence over transaction flows, and their strength of position within a business ecosystem, raise concerns that platform businesses could engage in anti-competitive practices that reduce innovation and consumer welfare.
This webinar will examine digital market competition and the role of regulation in addressing these concerns.
We'll discuss:
✅ Gatekeeper platforms
✅ Anti-competitive behavior
✅ The role of data in platform fairness
✅ Mergers and acquisitions
If you are a Platform Professional or if platform businesses are operating in your industry - don't miss this webinar. We’ll explore the changing digital environment and how organizations and regulations need to adapt.
Research Methodology Poster for research in Supply Chain Digital TwinsArwa Abougharib
Poster prepared for a post-graduate course titled ' ESM 600 - Research Methodology', summarizing the final research plan.
Program: Masters in Engineering Systems Management
Affiliation: American University of Sharjah, College of Engineering, Department of Industrial Engineering
The document discusses selection criteria for distributed control systems (DCS) in the process industry. It outlines the objectives of the research project, which are to improve the model-based consideration and decision-making process for selecting new DCS systems. The research methodology involves interviews with employees from large process industry companies, as well as DCS vendors and consultants. Analytical hierarchy process and multi-attribute utility theory methods are used to evaluate and prioritize various DCS selection criteria.
Advance Market Commitments for Climate Changecgdev
Center for Global Development visiting senior associate Jan von der Goltz presents some considerations for advance market commitments in the climate change context.
SIT is proud to be part of the global movement in confronting COVID-19 by moving some SIT operations into an online format.
At the #SITinsights in Technology talk, we’re blending computing and economics, bringing knowledge and expertise from all relevant fields to help enable global efforts.
This document discusses the challenges faced by CIOs in balancing the demands for digital transformation with maintaining stable legacy systems. It proposes a "blended IT" approach that supports a period of coexistence between new digital systems and legacy technologies. This allows CIOs to fast-track customer-facing functions for transformation while taking a more measured approach with internal, mission-critical systems in order to manage risks and allow cultural adaptation. The blended IT model provides a dual-speed roadmap that prioritizes customer experience on the "fast track" while ensuring dependable operations on the "steady track".
Control Systems Obsolescence – Support Strategies and Key ConsiderationsOptima Control Solutions
Naturally, robust steel frameworks of machines age much more slowly than their moving parts and also have an extremely long life span if well-maintained. However, with those same machines’ control systems the case is different. Modern technology advances so quickly that a system can be out of date in as little as 10-12 years.
In this article, Michael Hill, managing director of Optima Control Solutions, looks at three different manifestations of control system obsolescence and offers practical advice on how to deal with each case. The last part of the article contains a checklist of the key factors to consider before moving forward with any obsolescence support strategy.
This document summarizes a webinar on opportunities for customer relationship management (CRM) in the smart grid. The webinar featured a panel of experts discussing topics like the consumer experience with smart meters and pricing programs, opportunities for utilities to provide customers with energy usage information and pricing choices, and challenges and opportunities for CRM in educating customers and protecting privacy as the smart grid develops. The panelists represented utilities, technology companies, and consulting organizations.
Presentation used for students in the Nitrogen course of prof. JW Erisman at Leiden University to explain some essentias of economics in the Dutch nitrogen crisis
2. General Info NPOs in general have little to no tech budget. Government is the same. Specialized Operations
3. GR Water LMFP CB Boosters Field Ops Meters Customer Service Take a tour of water: http://www.grcity.us/departments/water/CD/water-system-tap-back-1.html
4. Keeping the Legacy Alive Cost Resistance to Change Fear of future problems
5.
6. How to Combat Problems Cost comparison Integration over time, bribery Available support http://antfarm/department.pl?dept=DOIT Manufacturer resources Lessons Learned BPI Advantages of Replacement
Slide 1: According to Paul Robertson, “A legacy system is an in-place structure that is neither optimal for modern needs nor modifiable for project purposes.” In any government system, a legacy system exists. It’s similar to the NPO from our first exam that still had a card file system with a spread sheet. At the GR water department, major components of our system are still from the 1970s and 80s.
Slide 2: As discussed in class, technology budgets are virtually nonexistent. Also, tech money is usually billed under other titles in accounting so it is hard to track. Government can be thought of as the same. Government sectors rely on legacy systems due to the specialized nature of their operations.
Slide 3:What does the Water System really mean?The Lake Michigan Filtration Plant treats lake water and sends it to the system through to transmission mains. The North line is 46” in diameter. The South line, added in the 1990s, is 60” in diameter.Water for the Greater Grand Rapids area, minus Wyoming and half of Kentwood, is supplied by GR. Multiple booster stations are controlled remotely from Coldbrook Operations Center. Field Operations handles maintenance and repair of mains.Meter Maintenance handles installation, repair and maintenance of meters for both business and residential customers. This includes scheduling of all appointments.Customer Service handles anything to do with billing including, but not limited to, billing, payment arrangements, start/stop/transfer service.
Slide 4:The problems listed are taken from class discussions, including the call with Gavin Clabaugh. Many experts attribute two-thirds of a legacy system’s life cycle cost to maintenance activities (Schach, 1990).“new reports may need to be generated from the existing legacy system.” RobertsonAn example of government avoiding costs is pictured. Our boiler was replaced before I worked for the Water department and the old one is next to it. Cheaper to keep it.
Slide 5: According to a study by the US Air Force, System design is the largest problem with legacy systems. Since a legacy system develops over a long period of time as and when the need is identified, issues with the design creep into the system. The next major issue is the vendor going out of business. In class, we discussed making sure a company is stable before purchasing any products from it.
Slide 6:Cost comparison over timeInclude training and general introduction in integration. People need to become familiar with a product or program before they will be comfortable using it. Sometimes, this will need to be forced. During a class lecture, Gavin Clabaugh gave us the 3 choices available when dealing with tech discomfort.a. Enlightend selfishness – give them something they want. Make it worth their while. BEST CHOICE. Your job in managing change is either to make it not hurt or make their lives easier.b. Go around them – isolated island behind you.c. Go through them.Gavin Clabaugh… class talk 3/15/20103. Make clear options for assistance. In some cases, this may require 24 hour support for 24 operations.4. During the bidding process and afterward, make sure you can contact the manufacture and they have a knowledgeable representative available, to assist with any questions including necessary reports and documentation. 5. Lessons Learned… “Lesson learned is a specific experience and knowledge gained from an analysis of a project’s failure or mistakes with intent to apply the lesson to future projects. Applying LL to other projects can minimize the chance of repeating the exact same or similar mistake, which impacts schedule and the cost of the project. Identify frequently occurring maintenance issues with legacy systems. According to the Study conducted by the Air Force, Lessons Learned can help prevent similar problems from holding up projects. Additionally, that study found that more problems arose when the person who knew the system retired. By keeping track of all problems and solutions as well as updates, this can be avoided. 6. 6. BPI: Buisness Process Integration: takes data silos and connects with systems. One web form picks out which points to send where.7. Replacement advantages: modern systems are easier to use, have more features, can be used across more hardware products and tend not to face the imminent risk of withdrawn support. Additionally, because much IT architecture comes from fixing problems rather than an overall plan, without a LL system, it may be easier to start over with a plan in place.
Slide 7: According to the Air Force study, it is best to perform upgrades on a regular basis, have a disciplined Software Engineering process, develop and manage a clear system design, and document a clear design. The Study found Lessons Learned to be a good system to solve the major problems with legacy systems.
Slide 8: Each panel represents a booster station and/or high tank. Readouts display suction and discharge pressures. Operators determine when to turn pumps on and off by pressures in each region. The City runs three different types of pressure districts. High for fire protection and medium and low for industrial/commerical/residential use.
Slide 9: This panel is Burton Booster Station. It is currently not in use due to low demand. It is only run in summer. The picture on the right is the back side of the panel.
Slide 10: Left: oldest in our main operations centerRight what we’re converting to now.RADIO TELEMETRY UNITS
Slide 11: These are the two versions of scada we use currently. On the right is an old version. On the left is a less old version. Our system is still hooked to a dot matrix printer. We also have another that prints all our reports automatically. The DEQ requires us to keep hard copy records for ten years. (according to my boss)SUPERVISORY CONTROL AND DATA ACQUISITION
Slide 12: This is a slightly newer version of Scada at a treatment plant.
Slide 13: Even when provided with updated technology, training may not be included. If this is an additional cost on the budget, it may not be permitted.For example,Lake Plant has new software but our budget doesn’t allow for the moneyto train personnel at the operations center.Hidden costs are a problem of any business, but when the process is open to the scrutiny of voters/citizens, the ability to add to costs is much less likely.However, this does not apply in all instances. For example, Street Lighting and Traffic Signals frequently correct contractor mistakes without any penalty to the contractor. In the case of training for the new software, our current system is working fine so the boss doesn’t think he should pay more. Or, as my dad says, If it isn’t broken, don’t fix it.