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![Threats and the Facts
Privacy Right Clearinghouse
Chronology of Data Breaches 2,500,000 since January 2005
that have been reported
[www.privacyrights.org/ar/ChronDataBreaches.htm]
Ponemon –HRH 2008 Privacy Breach Index Survey (Sept 2008)
Self evaluation of overall performance of organization: -- 9%
gave an “A” -- 31% gave a “B” -- 26% gave a ”C” -- 29% gave a
“D” – 5% gave a “F” [www.HRH.com/privacy]
80 % believed their organizations experienced information
system data breaches and loss of customer and personal
information
50% Negligence, -- 29% Third-Party, 3% Hacker, --1% other
criminal activity;
36% 1 to 4 breaches involving 100 or records; 32% 5 to 8; 31%
9 or more](https://image.slidesharecdn.com/educausev4-220825222847-cbe57e17/85/Educause-V4-ppt-9-320.jpg)
Educause+V4.ppt
- 1. An Auditor's Perspectiveon Frameworks for Information Systems Security in Higher Education Erwin “Chris” Carrow, University System of Georgia Brian Markham, University of Maryland, College Park Copyright Erwin L. Carrow & Brian Markham 2009. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author and other identified entities. To disseminate otherwise or to republish requires written permission from the author. Videos and specific graphics presented are not for public distribution.
- 2. Session Agenda KeyTakeaways and Introductions What Makes Higher Education Different Business Risk and Functional Practices Internal Controls: Quick Overview Frameworks for Security Specific Guidance and Standards Additional Audit Considerations Q&A
- 3. Key Takeaways At theend of this session you should be able to: Identify business goals, functions, and associated roles and risk; Understand the critical success factors during an audit; Evaluate the internal control structure of your environment; Know the standards and frameworks available for use in your environment;
- 4. Your Session Guides Erwin “Chris” Carrow - IT Auditor, University System of Georgia Board of Regents High level General focus Brian Markham - IT Compliance Specialist, University of Maryland at College Park Low level Specific focus
- 5. Auditing Higher Education:Challenges and Business Requirements Where are you at? Can seem like … HERDING CATS! EDS “Cat Herding” 1:07 minutes
- 6. What Makes HigherEducation Similar and Yet Different? Universities are not Corporations, but … Herding Cats may be a common or predominate phenomena Business functions and processes are similar Objectives, rules and requirements are similar Resources, e.g., people information, infrastructure, applications, etc. Different set of risks, challenges, and regulatory mandates “Open System” Attitude (moving target)! “Academic Freedom” is a privilege, not a right! Diversity of administrative operational requirements Diversity of instructional and faculty requirements Operational and Functional sides of the house not always in agreement – leadership changes and challenges do exist! Freedom of information Difficulties in blocking or outlawing certain risky behaviors Mandated safe guard information and information systems Bottom-line: Environment must foster Learning and Research!
- 7. Auditors Ask theQuestion… What High Criticality Risks Exist? Categories of risk that may or may not apply: Strategic : Affects the entities’ ability to achieve goals and objectives Compliance : Affects compliance with laws and regulations, safety and environmental issues, litigation, conflicts of interest, etc. Reputational : Affects reputation, public perception, political issues, etc. Financial : Affects loss of assets, technology, etc. Operational : Affects on-going management processes and procedures
- 8. Enterprise Risk Management- Risk Probability and Impact
- 9. Threats and theFacts Privacy Right Clearinghouse Chronology of Data Breaches 2,500,000 since January 2005 that have been reported [www.privacyrights.org/ar/ChronDataBreaches.htm] Ponemon –HRH 2008 Privacy Breach Index Survey (Sept 2008) Self evaluation of overall performance of organization: -- 9% gave an “A” -- 31% gave a “B” -- 26% gave a ”C” -- 29% gave a “D” – 5% gave a “F” [www.HRH.com/privacy] 80 % believed their organizations experienced information system data breaches and loss of customer and personal information 50% Negligence, -- 29% Third-Party, 3% Hacker, --1% other criminal activity; 36% 1 to 4 breaches involving 100 or records; 32% 5 to 8; 31% 9 or more
- 10. Recognized Method for… Risk Prevention Assurance Risk Prevention “IT Trunk Monkey” 1:01 minutes
- 11. Regulatory Standards FERPA,FISMA, HIPAA, PCI DSS, SOX, NCAA, A-21, A-133, PATRIOT, GLBA, ADA, CAA, CWA, OSHA, FLSA, FMLA, EEO, and possibly many others! State, Local, and University System and Institution Guidelines “Due Negligence” violations have cost institutions financially, but few if any individuals have gone to jail for lack of compliance Reputational losses are the critical issue! Avoid FUD – Fear, Uncertainty, and Doubt
- 12. Information Security and ComplianceResponsibilities Know and comply with Federal, State, Local, and University System and Institution Regulations Talk to auditors, colleagues, peers, and administrators about information and information system regulatory compliance and security Make the “alphabet soup” and security a top priority when evaluating new systems and initiatives Understand how the regulations trickle down to through policies, standards, procedures, and the people involved (in a practical method)
- 13. What should aRisk Assessment identify about our environment? What are the risks? What are the impacts? What is the likelihood it will happen? Who is involved? Are we willing to accept the risk? What are we currently doing to mitigate this risk? Is it working like we think it should?
- 14. Making the Lose/LoseSituation … a Win/Win A PERFECT information technology operational environment or risk prevention assurance system does not exist (e.g., IT Trunk Monkey)! Priority directed to likely threats for known vulnerabilities by: Affirming good controls and practices Uncovering unknown vulnerabilities or inappropriate practices Focus upon what is essential for the success of Your Institutions “Business Functions.” Which comprise of: Business Rules or Requirements: A statement that defines or constrains some aspect of the business. It is intended to assert business structure or to control or influence the behavior of the business. Business Standards or Practices: A related group of business processes that support some aspects of the mission of an enterprise.
- 15. Doing Business andDealing with the Nuts The Old Way…! Assessing Risk? 20th Century FOX “Ice Age” 1:55 min/sec
- 16. Nuts Can BeChallenging Business Process – Gathering and Storing NUTS and the Big Squeeze Tasks of Dealing with the NUTS– 1. Gather Nuts 2. Store Nuts 3. The Big Squeeze? Operational versus Functional needs! What are the Associated Risks? 20th Century FOX “Ice Age”
- 17. In Time, NutRequirements Change The New Way …! Risk Assessment? 20th Century FOX “Ice Age 2: The Meltdown” 55 sec
- 18. Different Nuts, DifferentMethods History has a Way of Repeating Itself! Old Ways can Influence New Ways of …, Different Business Requirements – Use of Different Methods (Variety of NUTS) Sometimes the NUTS get Bigger and Harder to CRACK Risk may Change or Increase! 20th Century FOX “Ice Age 2: The Meltdown”
- 19. Making Peanut ButterOut of Nuts Moral: Life is Always Going to Be a Little Squirrelly Business function Goals and Objectives can make the IT requirements a little NUTTY Risk Implications associated with IT Implementations are NOT always CONSIDERED Clearly Define the Task: Try making PEANUT BUTTER out of a difficult situation – it is easier to Store WHERE DO YOU START? 20th Century FOX “Ice Age 2: The Meltdown”
- 20. Know Yourself –Know Your Enemy! The Art of War (Chinese: 孫子兵法; pinyin: Sūn Zǐ Bīng Fǎ) is a Chinese military treatise that was written during the 6th century BC by Sun Tzu. Two Possible not Recommended Responses to the Challenge Freak Out: Embrace Hopelessness, Hide, Ignore, Deny, and Play Computer games until the Inevitable Occurs Idealistic and Unrealistic: Do the “Don Quixote (To Dream the Impossible Dream and Fight the Impossible Fight)” - Wear yourself out Fighting Windmills by shooting at whatever pops its head out! Third Approach “How do you Eat the Elephant standing in the corner, Instead of Avoid it?” Take ONE BITE at a time by… Strategizing a Response Create a deliberate Long term Plan Identify Short term Objectives and Milestones Gain Key Shareholder ownership of the challenges Test and Monitor the process with Identifiable Outcomes Start with Business Functions – Gathering and Storing of NUTS
- 21. Business Functions (otherNuts) It still comes down to …, Business Needs and Outcomes Goals or Objectives Rules and Requirements Identifying critical business functions Finance and Accounting Financial Aid Human Resources Registration Student Services Other administrative functions Identify the departments and who are the key personnel, e.g., Business owner, Trustees and Stewards? Identify the systems that support these functions How are the people and systems integrated into the business process? What internal controls exist to mitigate risk?
- 22. Business Function’s Objective, Requirements,Resources, and Practices YOU MUST KNOW … What Business Principles are in Operation? Reasons -Why you do things a certain Way Control Objectives for Information and related Technology (COBIT®)
- 23. Business Functions andtheir Characteristics Control Objectives for Information and related Technology (COBIT®)
- 24. Business Function Information fromOrigin to Destination Identify how the information travels and is managed throughout the business function life cycle! How packets of data are managed, provisioned, formatted, and transferred throughout business functions How information is handled per its classification and intended use Assess information and information system security from various perspectives Who are the business owners, trustees, and stewards?
- 25. “Life Cycle” ofSecurity & Process Provisioning
- 26. Risk Assessment Flow The methodology for auditing the information and information systems for compliance and security is a Top Down process Business Goals to Standards and Practices Business Function to Information System Leadership (administrator) to Technician or Staff member (end user) Assess Requirements, Resources, and Processes The approach will focus on key business functions and their associated Business Goals and Objectives as it relates to the audited entity e.g., Identity and Access Control Management (IAM), Perimeter and Network Security (NETSEC), etc. Once identified and agreed upon for each business function, the key associated requirements, resources, and processes will be identified and assessed to determine if high or critical risk is being managed. Focus on Control Practices, Responsibility / Accountability, associated with key activities with an expected CMMI level 3 criteria for High Risk Critical processes.
- 27. Principles for Consideration 1st Top-down Risk Based identification of threats and vulnerabilities for key Business processes and related IT support processes, e.g., change management, access security, operations, etc. (General Risk Assessment) 2nd Control of IT Risk that affect critical IT functionality in financially significant applications and related data (Particularized Risk Assessment) 3rd Layered Controls to mitigate risk for application program code, databases, operating systems, and the network (Operational processes that align with precedence of Risk) 4th Risk mitigation based upon Business and Control objectives (not the limitations of individual controls), have a Framework, structure, and methodology to support your risk strategy
- 28. When Assessing forRisk … Risk assessment evaluates components of information, information system security and compliance as it relates to the business function Assess Mitigate / Monitor Re-Assess Ongoing risk management program must be in place Business owner or key shareholder must own the process Establish a standard for considering and negotiating risk Annual (periodic) risk assessment deliverable with recommendations for corrective action Clearly define and document accepted risk – someone needs to sign off on the responsibility
- 29. Risk Mitigation Oncerisks are identified, they must be mitigated via internal controls Internal Controls: a practice approved by management to mitigate risk or produce a desired outcome in a business process for implementing and enforcing information security and compliance Preventive - controls to stop the problem from occurring Detective - controls to find the problem Corrective - controls to repair the problem after detection Administrative - policies, standards, guidelines, and procedures Technical - controls using hardware or software for processing and analysis Physical - controls to implement barriers or deterrents Document and retain artifacts. Design Document Implement Test the controls prior to implementation to validate expectations Monitor results Re-test controls periodically.
- 30. High Level ITControl Model IT Services OS/Data/Telecom/Continuity/Networks Business Process Procurement Business Process Accounts Payable Business Process Accounts Receivable/ Claiming Business Process Programs and Operations Executive Manag ement Agency Level IT Considerations IT General Controls Application Controls *End User Computing*
- 31. Re-Assess Risks RiskAssessments are an on-going exercise; Track mitigation strategies, did they work? What “Framework(s)” are being applied? Is there an identifiable “Structure” in place e.g., risk management program? Is the “Methodology” recognizable, e.g., documented and not arbitrary? Are you using Tools to monitor, manage, and validate the associated processes? Test, re-test controls (Design and Effectiveness) Document test results, corrective actions, changes in business needs/requirements.
- 32. Better Controls = ImprovedSecurity IT Security comes down to presence and effectiveness of internal controls; Weak controls = weak security Audits are an evaluation of controls, audits are FREE consulting services! All of the security practices that we utilize are really just controls, from firewalls to IPS to virus scanning. How these controls come together ultimately determines out overall control environment (and our control gaps). Framework?
- 33. Frameworks for ITSecurity COBIT - High level business objectives and outcomes ISO & NIST - Standards and checklists for consideration Criteria - CMMI CIS - Tools ITIL - Process Models Any framework is better than NO framework! Frameworks map to structure which should produce a consistent methodology for addressing risk Be able to explain …! How it was derived Why your strategy makes sense How it manages risk
- 34. COBIT Developed bythe ITGI (Current v4.1) Value of IT, Risk, and Control Links IT service delivery to business requirements (already defined, right?) A lifecycle; constantly adapting, improving, re- adapting Four Responsibility Domains: Plan and Organize (PO) Acquire and Implement (AI) Deliver and Support (DS) Monitor and Evaluate (ME) Make a grocery list of needs and then go shopping
- 35. COBIT Control Objectives forInformation and related Technology (COBIT®)
- 36. COBIT Control Objectives forInformation and related Technology (COBIT®)
- 37. ISO 27002 Codeof Practice for Information Security Management Divides IT Security into 11 Categories (Clauses) Defines key controls over specific sub-categories Defines implementation guidance for each key control 39 Control Objectives with 139 Controls Control objectives are generic functional requirement specifications for an organization’s information and information system security management control architecture
- 38. ISO 27002 ISO 27002 Security Policy Organizing IT Security Physical Security Compliance HR Security Incident Mgmt Command Ops Mgmt IS Acquisition Mgmt Access Control Asset Mgmt BCM
- 39. ISO 27002 Benefits: ISO 27002 is a very hands-on control guideline DIY Framework, no consultants required Proactive – not reactive. Certification Less stressful audits! How do we get to ISO 27002? Evaluate/Implement Key Controls; This will require policies/processes/procedures; Executive level buy-in; Team effort, IT Security is EVERYONES responsibility.
- 40. NIST NIST offerssecurity guidance in many areas Special Publications Useful high level governance standards and practices Practically every IT security subject is covered here Written for the Feds but very useful for any organization Current government agency 2007 self assessment average grade is “C-”, e.g., Academic probation http://csrc.nist.gov/publications/PubsSPs.html
- 41. NIST Special Publications Life Cycle of Risk Consideration
- 42. Center for InternetSecurity (CIS) CIS Benchmarks provide guidelines for operating systems and databases; User originated, widely accepted, and reflect the consensus of expert users worldwide; Compliance with these benchmarks will reduce findings and lead to more secure computing platforms Some benchmarks include : Windows Server Solaris Oracle Exchange
- 43. Center for InternetSecurity (CIS) Use benchmarks from CIS for standard builds of servers, databases, and applications; A self-appraisal/audit of current systems, builds; Hardening guide to ward off attacks; CIS certifies automated tools. Some providers include: Belarc CA ConfigureSoft Symantec Tenable Tripwire
- 44. CMMI An identifiablecriteria by which you should be evaluated! Capability Maturity Model Integrated created by the Software Engineering Institute (SEI) Level 0 - 5 (Non-Existent to Optimized)
- 45. CMMI Variants ofthe CMMI: CMM & ISO 15504 Identifies WHERE you are at in the application of IT risk mitigation controls and HOW to get to the next level Levels of Application Level 0: No Recognizable Process, though one is needed Level 1: Process is Ad-hoc and perform by key individuals Level 2: Process is Repeatable , but not controlled Level 3: Process is Defined & Documented and periodically Evaluated Level 4: Managed & Measurable; effective Internal Controls with Risk Management Level 5: Optimized Enterprise wide risk and control program
- 46. CMMI Capability MaturityModel Integrated created by the Software Engineering Institute (SEI) Level 0 - 5 (Non-Existent to Optimized) Auditors need to be able to do more than “take someone's word for it” Therefore … Level 3 is a minimum requirement Defined processes Documented processes to identify risk and associate roles and responsibility to mitigate risk Processes in place to periodically review and evaluate controls
- 47. What Does EvidenceLook Like? Definition: Evidence must be Sufficient, Reliable and Relevant The various types of audit evidence that the IS auditor consider using include: Observed processes and existence of physical items, e.g., A computer room security system in operation Documentary audit evidence, e.g., Activity and control logs, System development documentation Representations, e.g., Written policies and procedures, System flowcharts, Written or oral statements Analysis, e.g., Benchmarking IS performance against other organizations or past periods; Comparison of error rates between applications, transactions and users Evidence gathering procedures considered are: Inquiry, Observation, Inspection, Confirmation, Re-performance, and Monitoring Audit evidence should be useful to form an opinion or support the findings and conclusions. Evidence gathered should be appropriately documented and organized to support the findings and conclusions.
- 48. ITIL - ProcessModeling When you don’t have a good understanding of “what right looks like” Models most “Industry Standard “ information and information system technology processes When in doubt “check it out and test it out” Maps to COBIT Complimentive to NIST and ISO Helps to provide a starting place Caution - can be overtly complicated
- 49. Example of IAM- Audited Entity to be Assessed for Risk IAM: Identity and Access Control Management Identity Management; the management of user credentials and the means by which users might log onto and use various systems or resources, e.g., the provisioning and de-provisioning of student, faculty, staff, and outside agencies identities Access Control; the mechanisms in place to permit or deny the use of a particular resource by a particular entity, e.g., technical or administrative controls to allow or deny access to file shares
- 50. Users Involved inBusiness Functions and Types of System Information? (Provisioning of High Risk or Critical Information) Business Functional responsibility for assigning “Rights & Permissions” to various roles within the organization Business Owner: Responsible for the provisioning and delegation of the processes or functions and associated privileges, e.g., Payroll, Registrar, FinAid, HR, ConEd, etc. Trustees: Responsible to maintain trust granted by Business owner, e.g., “Worker Bees” in the associated departments that conduct day to day operations Stewards: Responsible to service and support the business function, typically provide a technical system or infrastructure to facilitate business needs, e.g., Information Technology Services, etc. Types of Information (Data Classification) per institution or university system standards Unrestricted / Public: No consequence typically general information Sensitive: typically references’ legal or externally imposed constraints that requires this restriction Confidential: highest level of restriction, applies to the risk or harm that may result from disclosure or inappropriate use, e.g., FERPA
- 51. Example associated KeyProcess – Ecommerce e.g., One Card System COBIT high level framework for controls relating to the Ecommerce systems Plan and Organize (PO) — Provides direction to solution delivery(AI) and service delivery (DS): PO1, PO4, PO5, PO6, PO8, PO9, PO10, and PO11 Acquire and Implement (AI) —Provides the solutions and passes them to be turned into services AI5 and AI4 Deliver and Support (DS) —Receives the solutions and makes them usable for end users: DS1, DS5 and DS11 Map the requirements to your preferred checklist, e.g. NIST or ISO Requirements for Ecommerce Compliment other Processes Less work required for other system implementations No duplication of effort if requirements are properly addressed Identity Management applies to many different other process requirements, e.g., Applications, Operating Systems, and Databases
- 52. Example: Identity andAccess Control Management (IAM) COBIT Slide 1 COBIT 4.1 DS5.3 Identity Management Ensure that all users (internal, external and temporary) and their activity on IT systems (business application, IT environment, system operations, development and maintenance) are uniquely identifiable. Enable user identities via authentication mechanisms. Confirm that user access rights to systems and data are in line with defined and documented business needs and that job requirements are attached to user identities. Ensure that user access rights are requested by user management, approved by system owners and implemented by the security- responsible person. Maintain user identities and access rights in a central repository. Deploy cost-effective technical and procedural measures, and keep them current to establish user identification, implement authentication and enforce access rights.
- 53. Example: Identity andAccess Control Management (IAM) COBIT Slide 2 Logical Didactic Approach - DS5.3 Identity Management (How it is Evaluated) Control over the IT process of Ensure systems security that satisfies the business requirement for IT of maintaining the integrity of information and processing infrastructure and minimizing the impact of security vulnerabilities and incidents By focusing on defining IT security policies, plans and procedures, and monitoring, detecting, reporting and resolving security vulnerabilities and incidents Is achieved by Understanding security requirements, vulnerabilities and threats Managing user identities and authorizations in a standardized manner Testing security regularly And is measured by Number of incidents damaging the organization's reputation with the public Number of systems where security requirements are not met Number of violations in segregation of duties
- 54. How to MeasureSuccess? Maturity Model – CMMI DS5 Snapshoot (Criteria) DS5 Ensure Systems Security - Management of the process of Ensure systems security that satisfies the business requirements for IT of maintaining the integrity of information and processing infrastructure and minimizing the impact of security vulnerabilities and incidents is: 0 Non-existent when The organization does not recognize the need for IT security. Responsibilities and accountabilities are not assigned … There is a complete lack of a recognizable system security administration process. 1 Initial/Ad Hoc when The organization recognizes the need for IT security. Awareness of the need for security depends primarily on the individual. IT security is addressed on a reactive basis. IT security is not measured. Detected IT security breaches invoke finger-pointing responses, … to IT security breaches are unpredictable. 2 Repeatable but Intuitive when Responsibilities and accountabilities for IT security are assigned to an IT security …, although the management authority ... Awareness of the need for security is fragmented and limited. Although security-relevant information …, it is not analyzed. IT security is seen primarily as the responsibility and domain of IT and the business does not see IT security as within its domain. 3 Defined when Security awareness exists and is promoted by management. IT security procedures are defined and aligned with IT security policy. Responsibilities for IT security are assigned and understood, but not consistently enforced. An IT security plan and security solutions exist as driven by risk analysis. Reporting on security does not contain a clear business focus. Ad hoc security testing (e.g., intrusion testing) is performed. Security training is available for IT and the business, but is only informally scheduled and managed. 4 Managed and Measurable when Responsibilities for IT security are clearly assigned, managed and enforced. IT security risk and impact analysis is consistently performed. Security policies and procedures are completed with specific security baselines. .... User identification, authentication and authorization are standardized. Security certification is pursued for staff members ... . Security testing is completed using standard and formalized processes, leading to improvements of security levels. …. IT security reporting is linked to business objectives. IT security training is conducted …. IT security training is planned and managed in a manner that responds to business needs and defined security risk profiles. Goals and metrics for security management have been defined but are not yet measured. 5 Optimized when IT security is a joint responsibility of business and IT management and is integrated with corporate security business objectives. IT security requirements are clearly defined, optimized and included in an approved security plan. Users and customers are increasingly accountable for defining security requirements, and security functions are integrated with applications at the design stage. Security incidents are promptly addressed with formalized incident response procedures supported by automated tools. Periodic security assessments are conducted to evaluate the effectiveness of the implementation of the security plan. Information on threats and vulnerabilities is systematically collected and analyzed. Adequate controls to mitigate risks are promptly communicated ….
- 55. COBIT 4.01 Standardsto NIST Mapping –Integration with other Standards (Alignment of IT Controls to Mitigate Risk)
- 56. NIST 800-53, Revision1 Standards Terminology and Application
- 57. Additional Considerations Developa strong working relationship with your auditors Communicate with them even when not being audited (typically the most lonely folks on campus)! Challenge and question their defined and documented processes for auditing (IIA) Understand what auditors are looking for and why Ask them where they see the risk and why Run questions by them (VM Ware) Some auditors are fallible, but …, NOT Brian or Chris (joke)!
- 58. Call to Action& Challenge “Birds of a Feather, Flock Together” or “Life is For the Birds” Be Different? PIXAR “For the Birds” 3:16 minutes
- 59. Thank you foryour participation - any questions? Higher Education is Different! Understanding Business Risk and Functional Practices are critical Internal Controls must be defined, documented, and reviewed Chose and apply a security Framework that provides identifiable structure and an effective methodology to address risk Lots of Guidance Standards, tools and modeled process to emulate Internal Auditors can be a valuable resource!
- 60. Helpful Resources CISBenchmarks - http://www.cisecurity.org/benchmarks.html IIA - www.theiia.org ISACA - www.isaca.org ISC(2) - www.isc2.org ISO - www.iso.org ITGI - www.itgi.org NIST - csrc.nist.gov NSA - www.nsa.gov IASE - iase.disa.mil Web App Consortium - www.webappsec.org EDUCAUSE - educause.edu/security Univ. Austin Texas Sec. - security.utexas.edu Univ. Cornell Sec. - www.cit.cornell.edu/security Virginia Tech Sec. - security.vt.edu Ga. Tech Info Sec. Center - www.gtisc.gatech.edu
- 61. Last minute additions… Thanks to the feedback of some of our participants, we wanted to add the following: While CMMI is a maturity model, it is still primarily aimed towards software delivery. You may want to look into CMMI for service (SVC) and acquisition. Check them out here. The maturity model in COBIT is separate from CMM but is the same basic idea. The ISO 27000 series in it’s entirety is worth a look. Check them out here. COBIT & ITIL are less technical/IT Security related, NIST and ISO, more so. Keep this in mind when selecting a framework.