Arlena Hay is pursuing a Master's in Social Work from the University of Illinois at Urbana-Champaign with an anticipated graduation date of December 2015 and a GPA of 3.71. She has a Bachelor's in Psychology from the same university with a GPA of 3.48. Her work experience includes file clerk work at Crossroads Counseling Services since 2010 and lab assistant roles at the Center for Parent-Child Studies and Infant Cognition Lab from 2013-2014 and 2011-2013 respectively. She has extensive volunteer experience including at Crisis Nursery, Prairieland at Petsmart, Bridal Brook Nursing Home, and Our Lady of the Lake Church.

1. Arlena Hay
2851 S. Martin Luther King Dr.
Chicago, IL 60616
hay.arlena@gmail.com (217) 649-4861
Education
Masters of Social Work, anticipated December 2015 GPA: 3.71
University of Illinois at Urbana-Champaign
Concentration: Mental Health
Graduate Coursework
• Social Work and the Law
• SW Practice with Individual and Family
• Mental Disorders
• Social Welfare Policy and Services
• Social Work Research Methods
• Clinical Research Seminar
• Mental Health Policy and Services
• Advanced Clinical Assessment & Interviewing
• Family Therapy Seminar
• Trauma Informed SW Practice
Bachelors of Science in Psychology, 2014 GPA: 3.48
University of Illinois at Urbana-Champaign
Undergraduate Coursework
• Drug Use and Abuse
• Gender, Health & Pop Culture
• Foundations of Health Behavior
• The Teenage Years
• Criminology
• Developmental Psychopathology
• Psych of the Infant
• Community Psych
• Forensic Science
• The Psychology of Aging
• Language & Culture: Deaf Communities
• Psych of Personality
• Child Psych
• Abnormal Psych
• Human Sexuality

2. Work Experience
Crossroads Counseling Services 2010 – Current
File Clerk
Mahomet, IL
● Complete insurance forms
● Record client sessions in log
● File session notes and client information
● Create new systems of organization
Center for Parent-Child Studies 2013 – 2014
Lab Assistant
Champaign, IL
● Coded data from surveys
● Data entry
● Office labor
Infant Cognition Lab 2011 – 2013
Lab Assistant
Champaign, Illinois
● Completed chores (phone calls, cleaning, writing thank you cards)
● Observed and took notes on experiments (trial by trial)
● Control start and end of experiment (Primary observer duty)
● Watched younger siblings in waiting room
Volunteer Experience
Crisis Nursery 2012 – 2014
Volunteer
Champaign, Illinois
● Help care for children (nap time, play time, meals, diaper changes, etc)
● Prepare activities for both indoors and outdoors
● Organize and clean up play rooms
Prairieland at Petsmart 2011 – 2011
Volunteer/Adoption Coordination
Champaign, Illinois
● Care for cats (feed, clean cages, give affection)
● Assist in Facilitating Adoptions
Bridal Brook Nursing Home 2009
Volunteer
Mahomet, Illinois
● Exercise Activities
● Craft Activities

3. Our Lady of the Lake Church July 2007; July 2008; July 2009
Group Leader, Recreation Director
Mahomet, Illinois
● Came up with ideas for games and lead activity
● Group leader for summer day-camp
● Crafts and other activities with children
Skills
● Fast and eager learner
● Proficient with technology (Microsoft office suite)
● Creative and imaginative
● Level-headed and capable
● Works well under pressure
● Clerical work
Honors and Awards
National Honors Society
Writing Sample
Available on request
References available upon request