2. This presentation is an information training pack for the HYG Change Request Process. Due to
the growing need to manage both Design and Process Change Requests, system
improvements were deemed necessary to ensure each request is directed to the correct
department in HYG for investigation.
So what’s new to the PCR process.
Due to the increase of design change requests we have created an ECR Process (Engineering
Change Request). This process is almost a carbon copy of the PCR but ensures that any
Engineering Change is directed to a member of our Engineering Team for prompt review. We
have created a common front page (Hyster Yale Change Request) which describes different
change types and helps you decide which process to use. Once a process is selected (ECR or
PCR) the system will direct you to the right form for your company to log the request and the
process will start.
Note: The ECR process is for Mass Production Product Only. DO NOT SUBMIT CHANGE
REQUESTS FOR PRE-PRODUCTION PARTS. These requests must go through your Project Lead.
Introduction
2
6. Jotform Change Request
6
Jotform Change Request asks change content questions to allow you to select the appropriate
request type. Once you have identified the correct process:
1. Select the appropriate option:
2. Enter the security code
3. Click submit.
1
2
3
1
7. 7
ECR – Option 1
Slides 7 – 10
Provide an overview of the ECR system
and input requirements
Note: File extension requirements, red asterisk required inputs, automated e-mail reply’s
and edit functions are common to PCR system.
8. 8
ECR Selection – Inputs required by supplier
Red Asterisk
Location selection is critical as this will automatically
notify the correct Design Department Lead Person
9. 9
ECR Selection – Inputs required by supplier
Any cost increase must be pre-authorized by HYG
Commodity Mgr. prior to ECR Submission
Please note that files can only be uploaded with the following extensions – PDF, DOC,
DOCX, XLS, CSV, TXT, RTF, HTML, ZIP, MP3, WMA, MPG, FLV, AVI, JPG, JPEG, PNG or GIF.
10. 10
ECR Selection – Inputs required by HYG
Design Lead will be assigned and HYG
internal Development Log will be created to
track details of Design change.
11. ECR Selection – Inputs required by HYG
Design Lead will work with the supplier to confirm all critical
features and document acceptance or rejection in HYG’s
internal Development Log.
Once this design evaluation is complete the HYG Design Lead
will update the ECR with the appropriate approval or rejection
for the suppliers records. This approval will contain the
appropriate ECN # to support negotiation of implementation
timing.
As shown in slide # 16. The supplier will receive a copy of the
ECR (same as PCR) to be used for record and ECR updates.
11
12. 12
PCR – Option 2
Slides 12 – 18
Provide an overview of the PCR system
and input requirements
14. 14
PCR Selection – Inputs required by Supplier
Please note that files can only be uploaded with the
following extensions – PDF, DOC, DOCX, XLS, CSV, TXT,
RTF, HTML, ZIP, MP3, WMA, MPG, FLV, AVI, JPG, JPEG,
PNG or GIF.
Any cost increase must be pre-authorized by HYG
Commodity Mgr. prior to PCR Submission
16. 16
After submitting the PCR you will receive 2
forms of confirmation that the record was
received.
1. Thank You screen
2. E-mail containing PCR information and
a link to the record for future access.
KEY POINT: KEEP THIS E-MAIL AS THE
LINK CONTAINED IN IT PROVIDES YOU
ACCESS TO THE RECORD ONCE IT IS
SUBMITTED.
PCR Selection – Inputs required by Supplier
17. Each responsible SQE will review and
provide feedback on the necessary
documentation requirements.
PCR Selection – Inputs required by HYG
18. SQE will work with you to determine the appropriate
trials (if any) to run and required actions to gain
approval.
PCR Selection – Inputs required by HYG
19. 19
PCR Selection – Inputs required by HYG
Each time the PCR record is updated an E-Mail
notification will be sent advising of the record
update. This e-mail will serve as your record of
approval to proceed thru each stage and into
production.
20. If you have any questions or queries regarding these processes or
system access please contact your local Design or Supplier Quality
Engineer.
Questions
20
