This document summarizes ecom, a company that specializes in intrinsically safe mobile devices for use in hazardous environments. Ecom prides itself on German engineering and safety, developing explosion-protected mobile phones and PDAs. As a pioneer in the industry since 1986, ecom works closely with customers to develop customized solutions for industries like oil, gas, and chemicals. Ecom has a global network of partners and aims to maintain the highest safety and quality standards.

1. ploring Mobility

2. 2
Safety in places where
mistakes cannot be forgiven
“As a company, it is the reliability of our purpose
built equipment that has made us a world leader
in intrinsically safe mobile devices”
ecom

3. 3
SAFETY BEGINS HERE
As a leader in mobile explosion protection, we are always on the safe side. We are responsible
for protecting people, property and the environment in the most complex and delicate
workplaces in the world. We repeatedly set new standards and create new opportunities using
German engineering, skills and patents, just as we have been doing for decades.
With this special brand of commitment and our passion for safety, ecom has become a world
leader in this field. We offer complete solutions for the “mobile worker“ and offer flexibility
to the needs and requirements of our customers. We share our vision with them and develop
products and solutions on their behalf, helping them achieve fast and effective collaboration.
By doing this, we can ensure our customers are completely satisfied.

4. 4
WHEN THE SMALLEST DETAILS
ASSUME THE GREATEST IMPORTANCE
LEADING THANKS TO ORIGINALITY
As a pioneer in the industry, ecom has been a major developer of explosion protection for mobile
equipment since 1986.Working closely with various testing companies, we were instrumental in
the original definition of this type of equipment. This has enabled us to develop ground-breaking
technology, such as the world‘s first explosion-protected mobile phone or the world‘s first
explosion-protected PDA.
Specialising in tricky tasks in the explosives sector, our exceptional expertise extends
across the entire range of new technology. We create special explosion-protected units
characterised by their extreme robustness which offers our customers an increase in their
productivity and efficiency.
Microstructures are modified, matched and recreated in such a way that reactions with fatal
consequences are no longer possible during operation. This qualifies our products as truly
specialist in their field, designed so that even the smallest details are responsible for the greatest
effect.

5. 5
“German quality, reliability and performance is the foundation
but the job of our team is to ensure we deliver the best possible solution
in terms of quality, usability, connectivity and cost reduction.”
ecom

6. 6
SOMETHING WHICH CONNECTS THE WORLD,
SHOULDN‘T BYPASS YOUR DATA
UNLIMITED COMMITMENT
By working closely with our international customer base, we have developed our solution-based
approach which has been thoroughly proven in practice. This is why we have branches and
locations all over the world, so that we can be close to our customers and offer them support.
In striving to make the daily work cycle as effective as possible, we rely on strong partnerships
and close development co-operation with the world market leaders in non-explosion-protected
products. This symbiosis is worthwhile, as an intimate knowledge of the sector, explosion
expertise and technological know-how are taken together to create an unbeatable combination.
On the other hand, with unconditional replacement, exchange and repair services backed up by
a straight forward five-day turnaround all over the world, ecom sets the benchmark in service.
In this way, we guarantee constant operation of our equipment and avoid any unexpected costs.

7. 7
“ecom customers include some of the biggest names in the oil,
gas and petrochemical industries. They rely on us because of our
extensive knowledge and experience of intrinsic safety.”
ecom

8. 8
ANYONE MAKING PROGRESS,
SHOULD HAVE US BEHIND THEM
SAFER EVERY DAY
There are many innovative ideas backing up this promise of enhanced safety and it is our aim
to continue exceeding your expectations. Our team of committed forward thinkers can see
opportunities to bring the latest technology to hazardous areas and take advantage of them in
everyday work.
CONNECTED QUICKLY AND RELIABLY
On an Offshore oil drilling rig in the Atlantic, somewhere in a huge oil refinery, or in
a warehouse full of explosive chemicals: it is in sensitive areas like these that flexible and fast
communications can save lives – and at the same time are subject to the most
stringent safety regulations.

9. 9
QUALITY IS THE NAME OF THE GAME
Share our passion. In the core areas of mobile computing, communications, instrumentation
and calibration technology as well as torches, we offer an enormous variety of well-polished
solutions which are proven in service.
Solid quality, reliable production and personal service are the hallmarks of our industrial PDAs,
tablets, mobile telephones, measuring instruments and torches. Every individual solution
combines uncompromising safety and the highest functionality with all the necessary permits
and certificates for the specific application.
An entrepreneurial willingness to make investments and a pioneering spirit are repaid with
a high level of innovation. Every year, more than 10% of our turnover is ploughed back into
development. ecom experts are continuously developing improved solutions, allowing you to
work more effectively. In doing this, we are creating the foundations for new standards and
tomorrow‘s technology innovations.
“ecom equipment is purpose built for use in hazardous
areas and ranges from mobile computing and communication,
to measurement and portable lighting.”
ecom

10. 10
PARTNERSHIP IS
THE FASTEST WAY TO IMPROVED SAFETY
WORLDWIDE SAFETY
Explosion protection is all a matter of trust. That‘s why we at ecom set the highest standards
by carrying out direct and fast exchanges with our customers. Only by working together in a
partnership is it possible for us to develop our proposals to match up precisely with our
customers‘ requirements, a concept that we integrate into the life-cycle of our products thanks
to our network of worldwide service. Your personal contact is never more than a phone call away.
GOOD TO KNOW
One other thing: apart from exceptional products, we also offer comprehensive know-how on all
the different aspects of explosion prevention. Our seminars and webinars impart the principles
and background knowledge on this challenging subject.

11. 11
THINKING FAST, BETTER ABLE TO TAKE ACTION
ecom aren‘t only a global player – we are also a modern, family run business.
In times of ever-increasing technological complexity, a feature which sets us apart is the speed
with which we are able to keep up with change. ecom solves this task by maintaining the ideal
organizational size. This helps us react speedily and with the flexibility to tackle major projects.
The result benefits our customers all over the world.
“It is our knowledge, experience and enthusiasm
that makes it possible for us to generate efficiency savings
and reduced engineering man-hours for our clients.”
ecom

12. Locate your nearest ecom partner on www.ecom-ex.com
E0000293/2.000/WEEE-Reg.-Nr.DE93499306·11/2014Subjecttochangewithoutnotice.
EMEA
Germany (Headquarters) 1
ecom instruments GmbH
Industriestraße 2
97959 Assamstadt
Phone +49 62 94 42 24-0
Fax +49 62 94 42 24-100
sales@ecom-ex.com
1
also covering Austria
Benelux 2
ecom instruments BV
Watertoren 45c
3247 CL Dirksland, Netherlands
Phone +31 1 87 60 59 16
Fax +31 1 87 60 33 47
info.nl@ecom-ex.com
2
also covering Belgium and Luxemburg
France 3
ecom Nied sarl
4 Rue Ettore Bugatti
67201 Eckbolsheim
Phone +33 3 88 76 46 84
Fax +33 3 88 76 02 85
info.fr@ecom-ex.com
3
also covering Algeria, Egypt, Morocco,
Tunisia and Libya
Italy
ecom instruments srl
Via Gandhi, 15 Galleria
20017 Rho (MI)
Phone +39 02 93 90 92 16
Fax +39 02 93 90 62 97
info.it@ecom-ex.com
Americas
USA
ecom instruments Inc.
1779 Westborough Drive, Suite 102
Katy, Texas 77449
Phone +1 281 496 59 30
Fax +1 281 496 23 21
info.us@ecom-ex.com
Asia
ecom instruments (SEA) Pte Ltd.
12 Arumugam Road
#05-11 Lion Building B
Singapore 409958
Phone +65 61 00 33 29
Fax +65 63 99 33 29
info.sg@ecom-ex.com
Switzerland
ecom instruments GmbH
Merkurstraße 2
6210 Sursee
Phone +41 4 19 21 60 00
Fax +41 4 19 22 00 08
info.ch@ecom-ex.com
United Kingdom
ecom instruments Ltd.
A310, The Wilton Centre,
Redcar, TS10 4RF,
United Kingdom
Phone +44 1642 46 54 00
Fax +44 1642 46 54 02
info.uk@ecom-ex.com
Middle East
ecom instruments fze
P.O. Box 8918
Saif-Zone, Sharjah, UAE
Phone +971 6 5 57 34 30
Fax +971 6 5 57 34 31
info.uae@ecom-ex.com