1. CALIFORNIA DEPARTMENT OF WATER RESOURCES

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 Mission Statement:
 The Department of Water Resources (DWR) is responsible for managing
and protecting California’s water resources. DWR works with other
agencies to benefit the State’s people and to protect, restore and enhance
the natural and human environments
 DWR Today:
• 3,200 Employees
• Responsible for Operating and Maintaining the California State Water Project
• Approx. $4 Billion /yr. Operational Budget
 DWR & SAP:
• Began Project to Implement SAP to run all Financial Operations in 1997
• Deployed SAP in 1999
• Utilizes CORE ECC functionality for Financial Management, Materials Management,
Plant Maintenance and Human Resources
• 2006 migrated from ECC 4.5b to 6.0
• Recently added HANA & Business Objects for Analytics
WHO ARE WE?

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DWR’s Journey
Migrating from “Just Reports” to “Analytical Way”

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DWR Key Objectives
1. Provide the DWR Business Users with analytical capabilities – to easily distill
large volumes of data into useful information
2. Enable the DWR Business Users - to more effectively perform analysis,
decision-making and information reporting activities
3. Empower the DWR Business Users - with self-service analytical and reporting
capabilities
4. Provide the DWR Enterprise – an extendible, flexible, scalable, and cost
effective analytical and reporting platform

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Our Challenges
 Ability to meet Analytical and Reporting requirements - of multiple lines of
business in a timely fashion
 Provide for Advanced Analytics – insights and intelligence from the data
 Traditional Data Warehouse and BI modeling methodologies and processes -
lack of flexibility
 Volume, Variety, and Velocity - of Data
 DWR Business and Technical - staff skill-sets
 Moving Organization from Reporting - to Analytics “Mind-set”

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Previous DWR Environment - “Pain Points”
 DWR’s ECC System environment lacked effective analytical and reporting capabilities
• Inability to easily combine, aggregate and integrate data
• Inability to deliver intuitive analytical information and visualization
• No dynamic advance cross-data querying or analysis components
 DWR Business User spend about 80% of their time doing “Data Manipulation”
 Heavy emphasis and utilization in utilizing MS-Excel based on an off-line, disconnected and unsecure
model for Reporting
• Different versions of the “truth”, security and access potential risks….
 Time-consuming development of custom reports
• Creating significant risk of not meeting critical business information needs and mandated reporting
requirements in a timely manner
“Was designed & deployed with focus on Transactional Data”
Lots of manual downloading of data to Excel spreadsheet
Potential Organizational Risk & Exposure
Inefficiencies and Increased Costs

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Big Data Technology Approach Leads to
Better Analytical and Reporting Environment
Old School WILL NOT WORK
 Standard Data Warehouse BI approach Does Not Address Challenges
DWR Analytical Business Opportunities and Challenges Required New Approach
DWR moved to Big Data Architecture Approach for SAP
 SAP HANA
• In-memory platform for processing high volumes of data in real-time
• Allows analysts to query large volumes of data in real-time
• Natively supports SAP ECC data structures and various Analytics and Reporting tool-sets
 Provided DWR a flexible and extendable data and business intelligence platforms
 Platforms provide intuitive, self-service access to business data that was not available through
normal SAP ECC reporting capabilities
SAP ERP reporting capabilities

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Value Realized
 Transition… from Transactional/ Reactive Reporting to Proactive, Self Service based Analytical
Analysis of our Business Operations
 Speed…. Increase the velocity of information to enable better and faster Operational Decisions
 Standardize…. Reduce the amount of different tools being used for Reporting
 Protect…. Ensure proper security policies are used around access, visibility and modification of
Operational Data
 Integration…. Ensure whatever Toolset/Analytics Platform was chosen leveraged native,
supportable integration into the Department’s SAP ECC system
 Reduce…. Overall Total Cost of Ownership & Operation, around Enterprise Reporting &
Analytics
while….
 Improving DWR’s Analytical and Reporting Capabilities

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What did we Achieve….
ANALYTICS STRATEGY and ENTERPRISE PLATFORM for DWR
Key Achievements:
1. Create ability to view, correlate, analysis – SAP FI/FM/CO/HR and other data elements
2. Significantly improved reporting and analysis performance
3. Reduced overall DWR –Total Cost of Ownership (TCO) for our SAP analytics and reporting
4. Provide DWR Business Users - Self-service analytical and reporting capabilities
5. Provided intuitive real-time business information to DWR Sr. Leadership
6. Increased overall analysis capabilities within the Department
7. Enabled DWR Decision Makers to reimagine ways to run the organization
8. Addressed various users needs in manner which they could effective utilize data
9. Provided VERY large amounts of data in real time informational tables, charts, reports, graphical
formats
… We are now a Analytics based organization
headed to Predictive Analytics

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Analytic Views

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Analytic Views

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 Understand Organization’s Business Lines Analytical and
Reporting Needs
 Develop Strategic and Tactical Roadmap for Analytical and
Reporting Direction
 Don’t Boil The Ocean
 Business Users Education and Outreach is a “Must”
• “Reporting vs Analytical Mindset”
• “List are Not Reports”
• “Reports are Not Analytics”
• Hands-on How to use tool-sets
 Active Business Sponsorship and Stakeholder
Involvement
 Create Analytical “Back-Office” focused roles and
responsibilities
 Utilize Native SAP ECC Integration Capabilities –
“Not a Development Effort or Interface Strategy”
 Address Analytical and Transactional Requirements
and Approaches Differently across the various
business lines
KEY SUCCESS ATTRIBUTES & LESSONS LEARNED

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Our Journey Continues….
DWR will continue to utilize SAP business enabling technologies
to improve our overall business performance
What’s On the Horizon ?
 Incorporate additional SAP data from new Applications we are planning to bring on-line
• Project and Portfolio Management
• Multi-Resource Scheduling
• Public Budget Formulation
• Learning Management
 Expand SAP Analytical capabilities out to other DWR lines of business
• Operations & Maintenance, Engineering….
 Continue and improve DWR Business User educational efforts

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Q & A Session

15. Gerri La Rue Higgs – SAP Center of Services Branch Chief
Pam Ceccarelli – DWR SAP Services Manager
Thank You!