About Durex
• Since 1915
• In Thailand since 1985
• Global research
• Sexual Well being
• Quality is trusted
Segmentation
Sexual Active
37%
Fun &
Adventure
26%
Performance
9%
Feeling
28%
Positioning
Condom for
LOVERS
Product & Price -Sexual
Active-
Durex Love Kingtex Durex Comfort
(45฿) 40% (50฿) 50% (91฿)10%
Product & Price - Fun&Adventure -
Pleasuremak
(75฿)
Sensation
(75฿)
Excita
(75฿)
Strawberry
(69฿)
Product & Price - Performance -
Performa
(66฿)
Product & Price - Feeling
-
Fetherlite
(69฿)
Fetherlite Warm
(69฿)
M-11
(69฿)
Fetherlite Ultima
(75฿)
Various Products
for all segments
Product & Price
Not working
No CRM
Inconsonant with Positioning
• 7-11 (50%)
• Hyper market
• Supermarket
• Pharmacy
• Boots, Watsons
-Market Share-
Market Value:
1,200 million Baht
-Market Growth-
• 2-digit growth for 3 years
2010 > 10%
2011 > 11%
2012 > 13%
-Why aren’t they
successful?-
Competitor Analysis
One touch 2nd
Market share 17%
Position: mass product
Strength: 1. Low Cost
2. Experience (10 years in Thailand)
Weakness: 1. Distrustful quality
2. Distribution
Mass market is saturated
Cheap = Bad quality
We won’t go in price war
-Why are they successful?-
Competitor Analysis
Okamoto 3rd
Market share 4.5%
Position: High-end
Strength: 1. Image (Made in Japan)
2. Strong Positioning
3. Technology (Thinnest)
- Guinness Book Record
4. Growth 80%
Weakness: 1. Cost (Import)
2. Brand Awareness
Competitor Analysis Framework
Okamoto
Current and
future objectives
Current strategy Resource profile
Future strategy
• Top of their
target awareness
• Expand distribution
• Not much IMC
• Strong R&D
• Strong financial
resource
More IMC
Image & Positioning
are important
We’ve to do more IMC
-Other Industry-
Competitor Analysis
Eucerine
Educate consumer & Create relationship
- Doctor live chat
Safe ,
60%
Unsafe,
18%
Excite,
2%
Unsure,
22%
Counting day works
Consumer Analysis
• Condom = durex
• Low brand loyalty
• Not educated
about safe sex
• Misunderstand
brand’s message
• Need high quality
than functional
DUREX,
89%
One
touch,
5%
Okamoto
, 5% Etc., 1%
Switch,
58%
Never
switch,
42%
, 0
, 0
Formal/
Medical,
25%
Night
life, 32%
Playboy,
28%
Love,
15%
Quality,
85%
Price,
13%
Excite,
2%
, 0
Non-User
Shy
Feelings
Consumer Analysis
User
Trusted quality
Familiar
Available
Competitors
(Okamoto) user
Image
Thin
Consumer Insight
“Customer want the
feeling of love more,
not only sex”
*average price (Baht/piece)
Customer Value Analysis
Relatively High Price
Relatively Low Price
Superior
Perceived
Quality
Inferior
Perceived
Quality
PESTEL
• Political
- “Stop teen mom”
• Social
- Tend to have sex in younger age
- Sex during the festival
- Sex = secret
- Uncomfortable with buying condom
• Legal
- FDA (Condom is a medical device)
2012; 68% of people who
go to Loy kra tong ,go with
their lover
1996; Average age = 18-19
2012; Average age = 15
Five forces
• New Entry
- Hard to be come successful
- Hard to access
distribution
- Hard to differentiated
• Buyer
- Usually switch brand
- Low price-sensitive
• Substitution
- No complete substitution
Balance forces
Balance power
of buyer
Decrease switching
brand by Improve brand
identity and image
Balance rivals
 Maintain & Strengthen
Brand positioning
 Expanding channel to
customer
and monopoly channel
O1: Decreasing in average age
having sex
O2: Increasing sex during festival
ex. Full moon, valentine
O3: Thai health organization
support condom using
O4: Customer want the feeling of
love more
T1: FDA
T2: People uncomfortable with
buying at P.O.P.
T3: Bias in condom education ,
Unopened-mind
Strength Weakness Opportunity Threat
S1: Brand reputation
S2: Trusted quality
S3: Financial resources
W1: Ambiguous packaging
W2: Positioning is not
communicated
W3: Poor relationship with
customer
Objective
• Maintaining the market share (65%)
• Increase growth to 17% in 1 years
TOWS
Strength
S1: Brand reputation
S2: Trusted quality
S3: Financial resources
Weakness
W1: Ambiguous packaging
W2: Positioning is not
communicated
W3: Poor relationship with customer
Opportunity
O1: Average age having
sex decreasing
O2: Sex during festival
O3: Thai health org.
support condom using
O4: Customer want the
feeling of love more
(S1+S3+O2) Experience
marketing
(S1+O1+O3) Educate student
in high-school
(W2+O4) Attest brand positioning
Threat
T1: FDA
T2: People uncomfortable
with buying at P.O.P.
T3: Bias in condom
education , Unopened-
mind
(S2+S3+T2) Vending Machine
(W1+T2) Develop the packaging
(W3+T1+T3) Improve CRM in digital
marketing
• Event in festivals and love
song concert
Put positioning ‘lovers’ in
every activities
Doctor live chat
Experience marketing
 Educate student in
high-school
 Attest brand positioning
 Vending Machine
 Develop the packaging
 Improve CRM in digital
marketing
Maintaining the market share (65%)
Increase growth to 17% in 1 years
Thank you for your attention

Durex

  • 2.
    About Durex • Since1915 • In Thailand since 1985 • Global research • Sexual Well being • Quality is trusted
  • 3.
  • 4.
  • 5.
    Product & Price-Sexual Active- Durex Love Kingtex Durex Comfort (45฿) 40% (50฿) 50% (91฿)10%
  • 6.
    Product & Price- Fun&Adventure - Pleasuremak (75฿) Sensation (75฿) Excita (75฿) Strawberry (69฿)
  • 7.
    Product & Price- Performance - Performa (66฿)
  • 8.
    Product & Price- Feeling - Fetherlite (69฿) Fetherlite Warm (69฿) M-11 (69฿) Fetherlite Ultima (75฿)
  • 9.
    Various Products for allsegments Product & Price
  • 11.
  • 12.
    • 7-11 (50%) •Hyper market • Supermarket • Pharmacy • Boots, Watsons
  • 13.
  • 14.
    -Market Growth- • 2-digitgrowth for 3 years 2010 > 10% 2011 > 11% 2012 > 13%
  • 15.
    -Why aren’t they successful?- CompetitorAnalysis One touch 2nd Market share 17% Position: mass product Strength: 1. Low Cost 2. Experience (10 years in Thailand) Weakness: 1. Distrustful quality 2. Distribution
  • 16.
    Mass market issaturated Cheap = Bad quality We won’t go in price war
  • 17.
    -Why are theysuccessful?- Competitor Analysis Okamoto 3rd Market share 4.5% Position: High-end Strength: 1. Image (Made in Japan) 2. Strong Positioning 3. Technology (Thinnest) - Guinness Book Record 4. Growth 80% Weakness: 1. Cost (Import) 2. Brand Awareness
  • 18.
    Competitor Analysis Framework Okamoto Currentand future objectives Current strategy Resource profile Future strategy • Top of their target awareness • Expand distribution • Not much IMC • Strong R&D • Strong financial resource More IMC
  • 19.
    Image & Positioning areimportant We’ve to do more IMC
  • 20.
    -Other Industry- Competitor Analysis Eucerine Educateconsumer & Create relationship - Doctor live chat
  • 21.
    Safe , 60% Unsafe, 18% Excite, 2% Unsure, 22% Counting dayworks Consumer Analysis • Condom = durex • Low brand loyalty • Not educated about safe sex • Misunderstand brand’s message • Need high quality than functional DUREX, 89% One touch, 5% Okamoto , 5% Etc., 1% Switch, 58% Never switch, 42% , 0 , 0 Formal/ Medical, 25% Night life, 32% Playboy, 28% Love, 15% Quality, 85% Price, 13% Excite, 2% , 0
  • 22.
  • 23.
    Consumer Insight “Customer wantthe feeling of love more, not only sex”
  • 24.
    *average price (Baht/piece) CustomerValue Analysis Relatively High Price Relatively Low Price Superior Perceived Quality Inferior Perceived Quality
  • 25.
    PESTEL • Political - “Stopteen mom” • Social - Tend to have sex in younger age - Sex during the festival - Sex = secret - Uncomfortable with buying condom • Legal - FDA (Condom is a medical device) 2012; 68% of people who go to Loy kra tong ,go with their lover 1996; Average age = 18-19 2012; Average age = 15
  • 26.
    Five forces • NewEntry - Hard to be come successful - Hard to access distribution - Hard to differentiated • Buyer - Usually switch brand - Low price-sensitive • Substitution - No complete substitution
  • 27.
    Balance forces Balance power ofbuyer Decrease switching brand by Improve brand identity and image Balance rivals  Maintain & Strengthen Brand positioning  Expanding channel to customer and monopoly channel
  • 28.
    O1: Decreasing inaverage age having sex O2: Increasing sex during festival ex. Full moon, valentine O3: Thai health organization support condom using O4: Customer want the feeling of love more T1: FDA T2: People uncomfortable with buying at P.O.P. T3: Bias in condom education , Unopened-mind Strength Weakness Opportunity Threat S1: Brand reputation S2: Trusted quality S3: Financial resources W1: Ambiguous packaging W2: Positioning is not communicated W3: Poor relationship with customer
  • 29.
    Objective • Maintaining themarket share (65%) • Increase growth to 17% in 1 years
  • 30.
    TOWS Strength S1: Brand reputation S2:Trusted quality S3: Financial resources Weakness W1: Ambiguous packaging W2: Positioning is not communicated W3: Poor relationship with customer Opportunity O1: Average age having sex decreasing O2: Sex during festival O3: Thai health org. support condom using O4: Customer want the feeling of love more (S1+S3+O2) Experience marketing (S1+O1+O3) Educate student in high-school (W2+O4) Attest brand positioning Threat T1: FDA T2: People uncomfortable with buying at P.O.P. T3: Bias in condom education , Unopened- mind (S2+S3+T2) Vending Machine (W1+T2) Develop the packaging (W3+T1+T3) Improve CRM in digital marketing
  • 31.
    • Event infestivals and love song concert Put positioning ‘lovers’ in every activities Doctor live chat Experience marketing  Educate student in high-school  Attest brand positioning  Vending Machine  Develop the packaging  Improve CRM in digital marketing
  • 32.
    Maintaining the marketshare (65%) Increase growth to 17% in 1 years
  • 33.
    Thank you foryour attention