Presentation from Dudley Home Improvement Agency around their DFG service delivery presented at our DFG Champions Roadshow Spring 2018

1. About Dudley
Population Adaptations
315,000 spend 2017 /18
Owner Occupiers 89,000 69% 58% (DFG)
Local Authority 22,000 17% 35% (HRA)
Private Rented 12,000 9% 5% (DFG)
Social Housing 4,000 3% 2% (DFG)

2. Budgets 2018 /19
 Disabled Facilities Grants £5.263M
 Local Authority Adaptations £2.726M (HRA)
 Urgent Repairs/Empty Homes Grants- £1M
 Winter Warmth / Energy Advice - £80k
(Public Health)

3. Home Improvement Team
Merge of Private & Public Sectors
 6 caseworkers
 6 design technical officers
 5 delivery technical officers
 1.5 technical assistants (oversee works programmes)
 1 quantity surveyor

4. OT Assessment
 One number for all new enquiries to ASC
 OT – assess recommend close
 Referred to Home Improvement Team

5. Needs Assessment
 All DFG applicants receive a home visit
 Council Tenants offered a home visit

6. Design –
Reasonable and Practicable
 Suitability of property to adapt
 Costs - £45k limit
 Occupancy
 Financial checks (rent / mortgage arrears)

7. Relocate / Re-house
 Not reasonable and practicable
 Panel to consider any exceptional
circumstances e.g. social / medical
 Relocation Grants / Re-housing

8. Delivery
 Contract frameworks: showers, lifts,
building works, heating
 Works programmed in on receipt of referral
 Standard rates + / - percentage
 Payments on valuation