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Why DUAL?
1.	 Comprehensive coverage
2.	 Broad underwriting appetite
3.	 Competitive pricing
4.	 Simple transaction through 		
	 the WebRater
5.	 Tailored solutions from our
dedicated Branch Underwriters
Selective Risks
Work relating to:
o Medical/ Surgical applications
o	 Aerospace/ Radar/ Navigation systems
o	 Military/ Defence systems
o	 Oil/ Gas/ Power/ Nuclear Energy
applications
o	 Process Control systems
o	 Gaming Industry systems
o	 Banking/ Financial systems
SYDNEY | MELBOURNE | PERTH | BRISBANE
Tel: 1300 769 772 www.dualaustralia.com.au
DUAL Australia Pty Limited Part of the DUAL International Group Registered in Australia under ABN No. 16 107 553 257 AFS No 280193
This document is only intended to be a summary of the highlights of the cover available.
We encourage you to read the full Policy wording for a full description of the terms and conditions.This Policy Summary does not form part of the policy terms and conditions.
Our Appetite
We have a broad underwriting appetite
including:
•	 Application Development
•	 Business Analysts
•	 Data Processing/ Warehousing
•	 Hardware Engineering
•	 Hardware Sales
•	 ISP/ Web Hosting
•	 IT Helpdesk/ Network Support
•	 IT Recruitment & Placement
•	 IT Consulting
•	 IT Project Management
•	 Maintenance & Repair
•	 Network Infrastructure, Design &
Construction
•	 Reseller of Third Party Software/
Hardware
•	 Software Development/ Programming
•	 Software Sales
•	 Systems Integration
•	 Website Design
INFORMATION TECHNOLOGY LIABILITY
DUAL Australia is a leading
provider of Information
Technology Liability Insurance.
IT LIABILITY
PROFILE
Proven claims experience
Our dedicated in-house Financial Lines
claims team includes qualified lawyers with
over 40 years experience. Our claims officers
are dedicated to managing your claim from
initial notification right through to resolution.
In addition, DUAL utilises specialist law firms
& consultants with significant expertise in
niche areas such as EPL, Statutory Liability,
Crime & Tax Audit, to ensure our Insured’s
get the best possible outcomes.
Claims Example 1
Profile: Telecommunications analyst
Background: The Insured was engaged
to research a fibre optic network. After
completion of the project, the Insured's client
issued proceedings alleging the Insured had
breached copyright of its network diagrams
and layouts.
Outcome: The matter settled for $40,000, with
$200,000 paid in legal defence costs.
Claims Example 2
Profile: Website developer
Background: The Insured's client alleged
the Insured failed to deliver the website in
accordance with the scope set out in the
contract of service, causing financial loss to the
client as they were unable to commence their
business.
Outcome: The matter settled for $38,000, with
$10,000 paid in legal defence costs.
Key Policy Benefits:
o	 Combined Professional Indemnity
& Public and Products Liability
Wording
o	 Limits up to $20m for Professional
Indemnity and $20m for Public &
Products Liability
o	 Exclusive of Costs Limit &
Deductible
o	 Contract Review Service
o	 Advancement of Defence Costs
o	 Amounts Paid for Products &
Service - $250k
o	 Attendance at Investigations - full
limit
o	 Loss Mitigation - $250k
o	 Contractual Liability - full limit
o	 Crime (1st & 3rd party) - $50k
o	 Extended Continuous Cover
o	 Emergency Defence Costs - full
limit
o	 Fee Recovery - $250k
o	 Insurer Duty to Defend
o	 Intellectual Property - full limit
o	 Key Man Loss - $250k
o	 Loss of Data - full limit
o	 Product Recall Expenses - $250k
o	 Public Relations - full limit
o	 Panel Counsel - 1 hour
o	 Optional: Cyber Risks - $100k
o	 Optional: EPL - $500k
o	 Optional: Whistleblower Hotline

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DUAL's Comprehensive IT Liability Coverage

  • 1. Why DUAL? 1. Comprehensive coverage 2. Broad underwriting appetite 3. Competitive pricing 4. Simple transaction through the WebRater 5. Tailored solutions from our dedicated Branch Underwriters Selective Risks Work relating to: o Medical/ Surgical applications o Aerospace/ Radar/ Navigation systems o Military/ Defence systems o Oil/ Gas/ Power/ Nuclear Energy applications o Process Control systems o Gaming Industry systems o Banking/ Financial systems SYDNEY | MELBOURNE | PERTH | BRISBANE Tel: 1300 769 772 www.dualaustralia.com.au DUAL Australia Pty Limited Part of the DUAL International Group Registered in Australia under ABN No. 16 107 553 257 AFS No 280193 This document is only intended to be a summary of the highlights of the cover available. We encourage you to read the full Policy wording for a full description of the terms and conditions.This Policy Summary does not form part of the policy terms and conditions. Our Appetite We have a broad underwriting appetite including: • Application Development • Business Analysts • Data Processing/ Warehousing • Hardware Engineering • Hardware Sales • ISP/ Web Hosting • IT Helpdesk/ Network Support • IT Recruitment & Placement • IT Consulting • IT Project Management • Maintenance & Repair • Network Infrastructure, Design & Construction • Reseller of Third Party Software/ Hardware • Software Development/ Programming • Software Sales • Systems Integration • Website Design INFORMATION TECHNOLOGY LIABILITY DUAL Australia is a leading provider of Information Technology Liability Insurance.
  • 2. IT LIABILITY PROFILE Proven claims experience Our dedicated in-house Financial Lines claims team includes qualified lawyers with over 40 years experience. Our claims officers are dedicated to managing your claim from initial notification right through to resolution. In addition, DUAL utilises specialist law firms & consultants with significant expertise in niche areas such as EPL, Statutory Liability, Crime & Tax Audit, to ensure our Insured’s get the best possible outcomes. Claims Example 1 Profile: Telecommunications analyst Background: The Insured was engaged to research a fibre optic network. After completion of the project, the Insured's client issued proceedings alleging the Insured had breached copyright of its network diagrams and layouts. Outcome: The matter settled for $40,000, with $200,000 paid in legal defence costs. Claims Example 2 Profile: Website developer Background: The Insured's client alleged the Insured failed to deliver the website in accordance with the scope set out in the contract of service, causing financial loss to the client as they were unable to commence their business. Outcome: The matter settled for $38,000, with $10,000 paid in legal defence costs. Key Policy Benefits: o Combined Professional Indemnity & Public and Products Liability Wording o Limits up to $20m for Professional Indemnity and $20m for Public & Products Liability o Exclusive of Costs Limit & Deductible o Contract Review Service o Advancement of Defence Costs o Amounts Paid for Products & Service - $250k o Attendance at Investigations - full limit o Loss Mitigation - $250k o Contractual Liability - full limit o Crime (1st & 3rd party) - $50k o Extended Continuous Cover o Emergency Defence Costs - full limit o Fee Recovery - $250k o Insurer Duty to Defend o Intellectual Property - full limit o Key Man Loss - $250k o Loss of Data - full limit o Product Recall Expenses - $250k o Public Relations - full limit o Panel Counsel - 1 hour o Optional: Cyber Risks - $100k o Optional: EPL - $500k o Optional: Whistleblower Hotline