Presentation by Dr Loretta Trickett, Senior Lecturer, Nottingham Law School at the Police Foundation's conference 'Policing and protecting vulnerability' 5 November 2015.

1. Dr Loretta Trickett
With Paul Hamilton
Nottingham Trent University

2.  Google images 17/9/2016
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4.  What issues do officers front line officers
face?
 Are they being given adequate support and
training that helps them in their policing of
hate crimes/incidents?
Qualitative interviews were undertaken
with Response Officers, Beat Managers and
PCSOs
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5.  Protected characteristics’ under legislation
(race, religion, disability, gender, sexuality)
 ‘Hate crime’ procedures i.e. What paperwork
needed to be filled in
 Targeted and personalised nature of hate crime
offending it was considered as more serious than
non-hate offences
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7.  Officers did not feel that the training
provided them with sufficient knowledge for
dealing with hate crimes/incidents
 Needed more exposure to hate crime
victims/groups to increase their knowledge
and understanding
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8.  Training did not utilise the experience and
knowledge of police officers (passive roles)
 Many good examples of neighbourhood
policing which could be drawn on in training
 Training did not help to signpost officers to
other sources of help and advice
 Training did not help officers in establishing
hostility and/or thinking about alternatives
to prosecution
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9.  Training most recalled was Equality and
Diversity
 Officers rarely recalled more ‘bespoke’
training and if they did it was because the
training ‘stood out’ for them (see later)
 Majority of hate crime training was delivered
by NCLAT
 Overwhelmingly negative response from
officers (particularly because it was Hate
Crime Training)
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10.  Hate Crime training gets lost in a wealth of
NCALT packages
 Receptivity
 Context
 Retention
 Did not equip officers with confidence and
skills for dealing with hate crimes
 Also, examples were often too clear and
failed to mirror the ‘messy’ crimes/incidents
that officers have to deal with
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11.  Having to deal with the ‘grey’ area of hate
crime/incidents, overlap with ASB
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12.  Identifying Disability
 Safeguarding
 Who to call on for help with these issues?
Who does what?
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14.  Much more help needed in training about
what hostility looks like in hate crime cases
and what evidence might be needed
 Some areas are particularly problematic i.e.
Mate Crime
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17. Officers found the use of outside agencies
most helpful to them in the areas of
disabilities, especially learning disabilities
and also dealing with people with mental
health issues:
Police 001
The exposure training has been useful to
make us aware... it’s been helpful to know
what to look for, what you can do for
people, how you can help him or her
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18.  Hate crime training needed to be more
bespoke and specific and, most importantly,
signpost officers as to ‘where to go’
 Does not lead officers to people who can
help them to communicate effectively with
victims
 Insufficient in helping them to safeguard
victims and/or establish hostility
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19.  Training on hate crime needs to become
more skills focused through an experiential
format which provides officers with exposure
to different communities affected by hate
crime
 Police officers need to be more involved in
their training and localised policing
experiences should be utilised
 Training needs to help police officers to
establish hostility particularly in cases
involving ‘vulnerability’
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20.  Training of the police alongside other agencies such as the
CPS and the council
 Emphasis in training on establishing hostility, risk
assessment, safeguarding, multi agency
actions/responsibility, alternatives to prosecution – who
does what?
 More information on use of the uplift tariff and actual
examples needed
 Training should draw on the work of the VPPs and Hate
Crime Scrutiny Panel
 Actual cases and examples of best police practice should
be used
 Training should take place in localised community settings
so that officers get to meet members of the public in
community spaces
 Police officers should have an electronic tablet to enable
them to find contacts and key information more easily
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