DPA POSTOLO – Postal Solutions: set of applications, which aim to provide next generation services relating to different post and postal offices operations.

1. POSTAL SOLUTIONS

2. CUSTOMER
ACCESS
CUSTOMER SERVICE CHANNELS
CORE BUSINESS SYSTEMS
DATA LAYER
POST OFFICE OPERATOR
POINT OF SALES (POS) E-SERVICES
SOCIAL BENEFIT
SYSTEMS
POST BANKING
SYSTEMS (PBS)
LOGISTIC TRACK & TRACE
POS CENTRAL
DATABASE
PBS CENTRAL
DATABASE
BUSINESS
SYSTEM DATABASE
DATA
WAREHOUSE
INTERNET BANKING
SELF SERVICE
BACK OFFICE
MANAGEMENT APPLICATIONS
EXTERNAL SYSTEMS
LARGE CUSTOMER SERVICE
DEPARTMENT
INVOICE
PROCESSING
SYSTEM
FINANCIAL
MANAGEMENT
SYSTEM
ADDRESS
INFORMATION
SYSTEM
PRESS
SUBSCRIPTION
SYSTEM
INTERNATIONAL
POSTAL SYSTEM
(IPS)
PARTNER
BUSINESS
SYSTEM

3. POSTOLO POINT OF SALES (POS) FOR POST OFFICES
POSTOLO POS is a new generation point of sales system. POSTOLO brings the customer:
• Centralized working place for post officers supporting all post office operations
• Access to all post office transactions via touch-screen
• On-line support with data storage in central database
• Off-line support with synchronization to central database
This is also achieved by the experienced development team which has 10+ years of experience with
postal systems’ development. Therefore, the client-supplier history is mutually rich. A successful
product deployment for the customer has proved the quality and reliability of POSTOLO POS thus mini-
mizing the possibility of any system failure.

4. Various POSTOLO POS operations are supported from a centralized working place application:
• Stamps
• Standard, registered and insured mail
• Banking transactions
• Postal orders
• Envelopes and consumer goods
• Packages
• Public utilities payments
• Press subscriptions
The solution is also with two roles operating it:
• Post Office operator – working directly with the Post Office clients at the Post Office
workplace
• Chief Post Officer – Post Office manager preparing reports and controlling operator work
POSTOLO POS includes tools for data input facilitation. Every post office has letters, packages and
other parcels going through. All necessary information about the mailings can be scanned and
acquired by integrated barcode reader, card reader, object recognition, stamp value determination
and weights.
• Ease of deployment and integration
• Ease of use
• Increased revenues oppor tunities
• Operational reliability
• Financial security
• Reduced client ser vice time
• User friendly touch screen interface increases post office productivity
• Less time and reduced costs for user training
• Fast and flexible framework for third par ties web based ser vices integration

5. POSTOLO POST BANKING SYSTEM (PBS)
POSTOLO PBS is a new generation postal banking system. The functionality provided is:
• Client account management
• Money transfers
• Payment cards
• Integrated with POSTOLO POS
• Internet banking
• Money laundering monitoring
Products core functionality includes:
• Account management – PBS account administration as well as reporting services regarding
PBS account balance and client information.
• Direct debit payments – customer delegates bill payments. Monthly bill payments are sent
directly to POSTOLO PBS and then PBS pays the bills from client accounts.
• Cash payments and withdrawals – payments and billing in cash withdrawal and deposit as
well as transfer between PBS accounts and transactions to other credit institutions.
• Regular payments – predefined payments bound with PBS account initiated on specific time
or triggered by a specific operation.
• Public utilities payments – public utilities payment processing.
• Money transfers to PBS account or address, or any bank.

6. The POSTOLO PBS system is built to enable a Back Office user access to PBS services. The Back
Office management application provides access to specific back office functionality regarding bank-
ing services – payments, money transfers, batch processing, etc.
The functionality offered by the Back Office application is:
• Back office order mass processing – bank transfers, cash transfers and other mass payment
input lists that is processed by batch processing.
• Offline operation control – off line operation synchronization from POSTOLO POS.
• Payment cards issuing – payment card issuing by host bank management.
Other services are included in the POSTOLO PBS – the money laundering monitoring which includes
rule engine for defining suspicious operation parameters and reporting mechanism for suspicious
operation with all the evidence collected. Besides that there is also reporting and external interfaces
which provides an overview of PBS operations, allows payment with host bank information exchange
by SWIFT format messages.
POSTOLO PBS is the system that the other POSTOLO solution POS has a direct access to in the online
and offline mode (by synchronizing data with the central system). The system also has access from
several internet bank interfaces and payment cards issued by PBS.
• Integrated with postolo pos
• Ease of integration
• Ease of use
• Increased revenue oppor tunities
• Operational reliability
• Financial security
• Reduced client ser vice time
• Less time and reduced costs for user training
• Fast and flexible framework for third par ties web based ser vices integration

7. BENEFITS
• READY-TO-DEPLOY
POSTOLO solutions are ready to deploy products – the customer just needs to choose which
solution he wants and DPA will integrate the system in a shortened time.
• FAST INTEGRATION
The time to develop such feature-full and operational system could take 2 - 3 years, while POS-
TOLO PBS can be integrated in 6 months – even in 3 months if the conditions allow it.
• COMPLETE SUPPORT
By choosing the POSTOLO solutions the customer immediately gains a support team which has
10+ years of experience with postal systems’ development. Therefore, the client-supplier
history is mutually rich.
• HIGHEST RELIABILITY
All successful deployments of POSTOLO products for the customer had proved the quality and
reliability of POSTOLO solutions thus minimizing the possibility of any system failure.
• FULL CUSTOMISATION
POSTOLO PBS and POS contain multiple business services and features needed for Post Offices
operations and financial transactions. Any of those can be customized to meet the needs of
almost any Post and point of sales.