Business leaders considering the benefits of cloud computing solutions are faced with a barrage of questions. This white paper presents CSC Trusted Cloud Services' approach to helping you answer those questions, and build The Right Cloud, The Right Way.

1. doing business
in the cloud
getting stARted
The potential of cloud computing is enormous. It promises a step-
change in how you think about the services that underpin your
business: paying only for what you use; passing investment, risk
and management headaches to a service provider; being able to
scale at the flick of a switch; enjoying unprecedented levels of
agility, collaboration and productivity. But there are pitfalls to
avoid in order to realise the full business benefits.

2. csc cloud Ad
ARE YOU READY WHAT IS IT?
There are a plethora of cloud-based
Another advantage of our process-
focused approach is that it provides a
FOR CLOUD? services on offer: some mature (think of clear scope for your assessment. Most
cloud-based backup storage) and others organisations rely on a small number
Cloud computing not; some designed from the ground up of core processes. These will include
as enterprise solutions, others evolved common processes, such as order-to-
promises game-changing cash or procurement-to-payment, and
from consumer services. If you migrate
business benefits (see to cloud computing services, you need to industry- and company-specific ones. You
understand all of these factors to avoid may have a good idea of the processes
our whitepaper, available
introducing new sources of complexity you want to consider; if not, we'll advise
from csc.com/uk). But in and risk to your organisation. you based on our experience with
organisations like yours.
business, few things are This means that you can't afford to view
black and white. Most cloud computing as purely an IT project. We score each process to identify its
If you focus on IT architectures and appli- suitability for transfer to a cloud delivery
businesses can benefit from cations, rather than on how these support model, taking into account the IT serv-
selective use of the cloud. business processes and your organisa- ices and security frameworks that apply
tion's strategic objectives, you're unlikely to it, and the contractual and regulatory
But where? You’re probably constraints within which it operates. We
to achieve the full benefits or mitigate the
facing a barrage potential risks. identify any barriers to migration arising
from your existing IT setup or the way
of questions: Our three-week cloud adoption assess- your organisation works.
ment will give you a head start in
understanding the complexity of the cloud As well as scoring the top-level process,
• ow do we untangle the
H
computing ecosystem. we drill down to its component processes
multitude of options in the
and assess these to make sure that they
rapidly developing cloud We'll help you assess the suitability of your fit with the top-level assessment. If not,
marketplace? business processes for delivery through we'll advise you of changes you can make
an appropriate cloud-based model. We'll to align the component process or it may
• ow do we know that our
H help you decode the options: all the 'as need to be 'extracted' as a separate target
choices will support our a service' possibilities — infrastructure, process with its own suitability score.
business strategy? platform, software, process — and the
different types of cloud: private, public,
• hat processes should
W hybrid and so on.
WHAT DO I GET?
we migrate? Suitability scorecard
Finally, we'll give you a roadmap to help The suitability scorecard gives you much
• ow much control should
H you prioritise your cloud migration and more than a yes/no assessment of whether
we relinquish? transformation activities. the process is suitable for migration to a
cloud-based model. It tells you the ideal
• hich services offer the
W HOW DOES IT WORK? level at which you should be looking for
right performance and Businesses revolve around processes, a cloud-based alternative: process as a
security? so that’s where we start. This approach service, software as a service, platform as
ensures that both business and IT leaders a service or infrastructure as a service.
• ow will cloud services
H are engaged and our assessment is
change our procurement based not just on technical feasibility or Cloud adoption roadmap
and management policies? a single factor, such as cost, but includes The roadmap identifies the processes
all the issues that are important to your that will deliver the most benefit to
organisation. your organisation if delivered through
an appropriate cloud model. As well as
We appreciate that every business is
prioritising your processes for you, we
different. So we consider your strategic
use our extensive knowledge of the matu-
objectives, the way you're organised, your
rity of different types of cloud service,
regulatory constraints, and your
our continuing assessment of all the key
key differentiators.

3. doPtion AssessMent
Current
state
WE CAN HELP
analysis
Scorecard Roadmap
The CSC Cloud Adoption
Determine
Define
scope
strategic Assessment will help you reach
objective
the right decisions to make
Process
centric the shift to cloud computing
analysis
a risk-free and successful
CSC Cloud
maturity map experience. At the end of
cloud adoption assessment process the three-week assessment,
you’ll understand:
market players, and our experience in or hybrid — and the factors you should
enterprise service delivery, to recommend consider that may distinguish between
• hat all the cloud-related
W
the type of cloud that each process is different service providers.
jargon means
suitable for — public, private, community
• ow to align your cloud
H
computing and business strategies
WHY CSC?
Unlike other companies, we’ll only ever send in senior transformation consultants • hich parts of your business
W
to perform your adoption assessment. They will work with you to define the scope are suitable for moving to a
of your assessment, perform the assessment, produce the reports and be there to cloud-based delivery model
answer your questions. and which aren't
• ow much of each process
H
• e have 40+ years of experience delivering secure managed enterprise services
W
you should put into the cloud:
• s the world’s largest independent provider of IT services, you can rely on us for
A whether you should retain
impartial, unbiased advice control in house but use cloud-
based infrastructure, buy the
• ur consultants all have in-depth industry experience and many have written
O
entire process in as a service,
seminal texts in their field
or something in between
• any organisations, including the NHS, rely on our large-scale hosting expertise
M
for their critical infrastructure • hich services are enterprise-
W
ready and offer the right levels
• e have close relationships with all the key players in the enterprise cloud space,
W
of security and governance for
including Google, Microsoft and Amazon
your business
• ur Leading Edge Forum has been researching cloud-based models and
O
technologies since the emergence of cloud computing, providing advice and • he impact on procurement
T
guidance to many early adopters and what to consider before
signing on the dotted line
• e provide services to some of the world’s most security-conscious customers,
W
including defence and intelligence agencies around the world
• e’re familiar with providing customers with scalable services; such as enabling
W WANT TO KNOW MORE?
Billetel to meet a peak demand of 70,000 tickets/day for the Rugby World Cup Contact our cloud service
team: cloud@csc.com.
• o process is too big: we helped the US Army modernise its $4.3bn supply chain
N
Visit our microsite:
• e practice what we preach: we use cloud-based services such as CSC Dynamic
W csc.com/uk or call
Desktop, CSC Dynamic Server, and cloud-based infrastructure 0845 602 4204

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The mission of CSC is to be a global leader in providing technology enabled business
solutions and services.
With the broadest range of capabilities, CSC offers clients the solutions they need to
manage complexity, focus on core businesses, collaborate with partners and clients, and
improve operations.
CSC makes a special point of understanding its clients and provides experts with real-
world experience to work with them. CSC is vendor-independent, delivering solutions
that best meet each client’s unique requirements.
For 50 years, clients in industries and governments worldwide have trusted CSC with
their business process and information systems outsourcing, systems integration and
consulting needs.
The company trades on the New York Stock Exchange under the symbol “CSC.”
Copyright © 2009 CSC. All rights reserved. Printed in the UK. October 2009.
Produced by CSC’s UK Marketing and Communications Department.