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http://spawarcafes.net

                                                                                                                 Basic Site Use Documentation
                                                                                                           webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com



Contents
Links to create and account and reset user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Reset user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Create new account (part 1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Create new account, selecting “Signup type” (part 2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Unique design and content by AOR/Region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
To edit personal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
If user is seeing no region or the wrong region (Afghanistan v Iraq theme) . . . . . . . . . . . . . . . . . . . . . . . . . . 7
To add a calling card to existing services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
To report miscellaneous issues via the website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Direct user feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Experience it yourself. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
For other issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
http://spawarcafes.net

                                                                      Basic Site Use Documentation
                                                                  webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com


Links to create and account and reset user password
NOTE: A PIN password is no longer required to access a basic user account.




                                                       Links to create an
                                                       account and reset
                                                       user password
http://spawarcafes.net

                                                Basic Site Use Documentation
                                            webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com


Reset user password
https://www.spawarcafes.net/user/password
http://spawarcafes.net

                                                Basic Site Use Documentation
                                            webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com


Create new account (part 1 of 2)
https://www.spawarcafes.net/user/register
http://spawarcafes.net

                                                                            Basic Site Use Documentation
                                                                        webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com


Create new account, selecting “Signup type” (part 2 of 2)
Selecting “I don’t want an account” will allow user to not input various billing information.
NOTE: A PIN password is no longer required to access a basic user account.




                                                                                         !
http://spawarcafes.net

                                               Basic Site Use Documentation
                                           webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com


Unique design and content by AOR/Region
Area specific alerts can also be issued.
http://spawarcafes.net

                                                                       Basic Site Use Documentation
                                                                   webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com


To edit personal information
Click on “my account” in the menu bar while logged in (or go to https://www.spawarcafes.net/user ) then select “Update Account”
then “Personal Information”:




                      !
http://spawarcafes.net

                                                                       Basic Site Use Documentation
                                                                   webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com


If user is seeing no region or the wrong region (Afghanistan v Iraq theme)
Click on “my account” in the menu bar while logged in (or go to https://www.spawarcafes.net/user ) then select “Update Account”
then “Personal Information” and edit “I am a subscriber in:”




        !
http://spawarcafes.net

                                                                        Basic Site Use Documentation
                                                                    webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com


To add a calling card to existing services
Click on “my account” in the menu bar while logged in (or go to https://www.spawarcafes.net/user ) then select “Add Calling Card
Account” and complete the form.




                              !
http://spawarcafes.net

                                                 Basic Site Use Documentation
                                           webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com


To report miscellaneous issues via the website
Visit “Account Service” on the menu bar.




                                   !
http://spawarcafes.net

                                                                        Basic Site Use Documentation
                                                                    webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com


Direct user feedback
A multitude of customer webforms will collect experience response -- these are distributed throughout the
site to collect feedback as contextually appropriate.




                                                                           !
http://spawarcafes.net

                                 Basic Site Use Documentation
                             webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com




Experience it yourself
http://spawarcafes.net




For other issues
e-mail khawkins@drs-ds.com

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Documentation

  • 1. http://spawarcafes.net Basic Site Use Documentation webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com Contents Links to create and account and reset user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Reset user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Create new account (part 1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Create new account, selecting “Signup type” (part 2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Unique design and content by AOR/Region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 To edit personal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 If user is seeing no region or the wrong region (Afghanistan v Iraq theme) . . . . . . . . . . . . . . . . . . . . . . . . . . 7 To add a calling card to existing services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 To report miscellaneous issues via the website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Direct user feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Experience it yourself. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 For other issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
  • 2. http://spawarcafes.net Basic Site Use Documentation webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com Links to create and account and reset user password NOTE: A PIN password is no longer required to access a basic user account. Links to create an account and reset user password
  • 3. http://spawarcafes.net Basic Site Use Documentation webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com Reset user password https://www.spawarcafes.net/user/password
  • 4. http://spawarcafes.net Basic Site Use Documentation webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com Create new account (part 1 of 2) https://www.spawarcafes.net/user/register
  • 5. http://spawarcafes.net Basic Site Use Documentation webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com Create new account, selecting “Signup type” (part 2 of 2) Selecting “I don’t want an account” will allow user to not input various billing information. NOTE: A PIN password is no longer required to access a basic user account. !
  • 6. http://spawarcafes.net Basic Site Use Documentation webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com Unique design and content by AOR/Region Area specific alerts can also be issued.
  • 7. http://spawarcafes.net Basic Site Use Documentation webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com To edit personal information Click on “my account” in the menu bar while logged in (or go to https://www.spawarcafes.net/user ) then select “Update Account” then “Personal Information”: !
  • 8. http://spawarcafes.net Basic Site Use Documentation webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com If user is seeing no region or the wrong region (Afghanistan v Iraq theme) Click on “my account” in the menu bar while logged in (or go to https://www.spawarcafes.net/user ) then select “Update Account” then “Personal Information” and edit “I am a subscriber in:” !
  • 9. http://spawarcafes.net Basic Site Use Documentation webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com To add a calling card to existing services Click on “my account” in the menu bar while logged in (or go to https://www.spawarcafes.net/user ) then select “Add Calling Card Account” and complete the form. !
  • 10. http://spawarcafes.net Basic Site Use Documentation webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com To report miscellaneous issues via the website Visit “Account Service” on the menu bar. !
  • 11. http://spawarcafes.net Basic Site Use Documentation webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com Direct user feedback A multitude of customer webforms will collect experience response -- these are distributed throughout the site to collect feedback as contextually appropriate. !
  • 12. http://spawarcafes.net Basic Site Use Documentation webmaster support contact as of April 2011: Ken Hawkins; khawkins@drs-ds.com Experience it yourself http://spawarcafes.net For other issues e-mail khawkins@drs-ds.com